Jobs Private USA → Sales and Customers → Customer success and service → CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

TruGreen · Indianapolis, IN · posted 7 days ago

In short: CUSTOMER SERVICE REPRESENTATIVE at TruGreen in Indianapolis, IN, posted 7 days ago.

By AtiveSite · Published 07/11/2026 · Updated 09/11/2026 · Every figure is linked to its source below.

TruGreenemployer

Indianapolis, INlocation

Customer success and servicesub-niche

7 days agoposted

🆕 Work guides: live jobs + official data, law, permits, pay and cost of living. United States · Indiana · all 80 cities + map → · all 92 counties → · Indiana rankings · all 51 states → · 200 largest companies · 240 best job niches · Federal jobs in Indiana

The job

LIVE Live feed (private-sector employer) Source: The Muse public API · Data: listed 2026-11-02

Employer	TruGreen
Location	Indianapolis, Indiana
Field	Sales and Customers › Customer success and service
Level	Entry Level
Source category	Customer Service
Posted	2026-11-02 (7 days ago)
Work arrangement	On-site at the location listed
Pay	Not published in the source listing

Job description

2121 Directors Row, Indianapolis, Indiana 46241

TruGreen accepts applications on an ongoing basis.

Job Description

Customer Service Representative

2121 Directors Row, Indianapolis, IN 46241

Paid Training | Weekly Pay | Career Growth | Customer-Focused Culture

Ready for a career where your people skills can shine?

Our Indianapolis, IN team welcomes candidates from Plainfield, Avon, Brownsburg, Speedway, Greenwood, Beech Grove, and offers a supportive environment where you'll help customers find solutions and create positive experiences. If you're looking for growth, development, and a team that wants to see you succeed, this is the opportunity you've been looking for.

What's In It for You?

$17 Hourly Pay - Paid Weekly!
Performance-Based Incentive Opportunities
Paid time off, Sick time, and holidays
Employee Discounts on TruGreen Services
Supportive Team Environment - Work alongside teammates and leaders who are invested in your success.
Career Growth Opportunities - Clear pathways to develop your skills and advance your career.
Paid Training and Ongoing Development - Gain the tools, knowledge, and confidence to thrive.
Benefits Package - Medical, dental, vision, and 401(k) with company match (eligibility begins at 30 days)

What You'll Do

You are responsible for delivering exceptional customer support by answering customer calls, resolving concerns, and providing solutions that help customers get the most from their TruGreen services. You'll also have opportunities to recommend additional products and services that align with customer needs while building valuable sales experience.

What To Expect

Supportive leaders and teammates committed to helping you succeed.
Comprehensive training on our products, services, and customer experience standards.
Real-time coaching and best practices to help you deliver exceptional customer service.
Continuous opportunities to build your communication, problem-solving, and relationship-building skills.

What You'll Need

Ability to build positive customer relationships through active listening, empathy, effective de-escalation, problem-solving, and a commitment to delivering exceptional service in every interaction.
Excellent written and verbal communication skills for professional business interactions
Proficiency with Microsoft Office applications and the ability to quickly learn new systems and technology
Familiarity with social media applications (Facebook, Instagram, LinkedIn)
Ability to learn, retain, and apply product, service, and company knowledge to effectively assist customers and support business objectives.
Ability to accurately interpret and consistently apply company policies, procedures, and service standards.
Strong typing and data-entry skills with attention to detail and accuracy
Comfortable performing basic mathematical calculations, including percentages, ratios, and decimals, with a high level of accuracy.
Strong organizational and time management skills with the ability to prioritize tasks, stay organized, and maintain dependable attendance.
Ability to work independently with confidence while benefiting from ongoing coaching, leadership support, and collaboration within a customer-focused team environment.
Ability to effectively navigate multiple systems while accurately documenting information and actively engaging with customers in real time.
High school diploma or GED required and/or up to one year of related customer service experience, training, or an equivalent combination of education and experience preferred.
Comfortable consenting to a criminal background check
Ability to speak, read, and write English fluently
Ability to perform the essential functions of the job with or without reasonable accommodation
Must be at least 18 years old at the time of hire

Why TruGreen?

For more than 50 years, TruGreen has helped homeowners achieve healthier, greener lawns. As a member of our Customer Service Representative team, you'll be the friendly voice customers turn to for support, guidance, and solutions that help them feel confident in their TruGreen experience.

You'll be supported by leaders who understand the role because many of them started in positions just like this one and have grown their careers with TruGreen.

Backed by the resources, training, and stability of the nation's largest lawn care provider, you'll have the support of a local team that is invested in your success. As the Official Lawn Care Provider of the PGA TOUR, TruGreen brings industry-leading expertise, innovation, and proven results to every lawn we service. Whether you're starting your career or looking for your next opportunity, you'll have the tools, support, and advancement opportunities to grow with us.

Bring Your Talent. We'll Help You Grow.

If you're passionate about helping people and thrive in a fast-paced environment, there's a place for you on our Indianapolis, IN team.

Apply today and start growing your future with TruGreen.

Ability to speak, read and write fluently in English is required.

You MUST BE physically located in the United States while performing this job.

TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills, dedication, and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment, we aim to leverage the unique experiences of veterans, creating a richer, more dynamic workplace.

This range is based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate's skills, experience, and geographic location, the expected quality and quantity of work, and internal pay alignment, as needed. Most candidates will start in the bottom half of the pay range. The upper end of the range will generally be reserved for candidates with extensive experience. An employee's pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer benefits, including Medical/Dental/Vision insurance and Company-matching 401(k) in addition to other programs and perks.

TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.

We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. To learn more, please visit EEOC/EEO | TruGreen (trugreenjobs.com).

California Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references.

Massachusetts Residents: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

TruGreen performs pre-employment testing.

To view our disclaimer, https://trugreenjobs.com/us/en/disclaimer

Explore around this job

Field: Sales and Customers Sub-niche: Customer success and service All jobs at TruGreen Jobs in Indiana Jobs in Indianapolis, IN Indiana state guide Pay for this occupation (BLS) All 47 open jobs for this occupation

View this job and apply on The Muse →

You apply on The Muse or on the employer's page; AtiveSite does not receive or process applications and is not affiliated with The Muse. The description above is shown as the source published it.

About the role

This is a Entry Level role in the Sales and Customers field (Customer success and service) at TruGreen. Entry-level roles are meant for people early in their career. Employers usually look for education, internships or transferable skills rather than years of experience.

The closest occupation in the official wage statistics is Customer service representatives (a match by name, so treat it as an estimate). Nationally its median pay is $44,770 a year (BLS OEWS, May 2025), employment is projected to change by -5.3% between 2025 and 2035, and the typical entry route is: High school diploma or equivalent; training: Short-term on-the-job training.

Pay by state and metro area for this occupation →

How to prepare and behave

This is editorial guidance, not information from the employer.

Read the whole description and match your examples to its requirements; use the same words the posting uses where they are true for you.
Research the employer before the interview: what it does, who its customers are and recent news; prepare two or three questions about the work.
Arrive early (or log in early for a video call), dress one step above the daily dress code, and test your camera and audio beforehand.
Answer with short stories: the situation, what you did and the result. Give numbers when you have them and never invent them.
Be honest about gaps; say what you did to learn and how fast you can close them.
Ask about the team, the first 90 days, how success is measured and the schedule; do not open with salary and time off.
When pay comes up, know the market range for the occupation and your lowest acceptable offer before you answer; ask for the full package in writing.
Send a short thank-you message within a day, mentioning one thing you discussed.
For an early-career role, highlight coursework, projects, volunteering and part-time jobs; employers expect fewer years of experience but want evidence that you learn fast.
Bring concrete results (numbers, quotas, retained clients) and be ready for a role-play.

Know your rights as a candidate and an employee:

The city

Indianapolis, IN is not one of the cities with its own page in our guides, so here is the state: Indiana.

The state economy in brief

Indiana is in the Midwest region (East North Central division) and has 6,851,073 residents (the 17th largest of the 50 states and DC by population), with a median age of 38.1. Its economy produced about $555,037 million in the latest four quarters (BEA), 19th among states and DC, equal to $81,015 per resident.

Jobs and the labour market

The unemployment rate was 3.4% in 2026M09, which is 14th lowest of 51 (1st is the lowest). Employers had job openings equal to 3.7% of employment, 33rd highest of 51, a measure of how hard it is to hire. The median wage across all occupations is $47,860 a year ($23.01 an hour), 6% below the national median ($47,860 against $50,980).

What people do and what it pays

The occupations with the most jobs in Indiana are Laborers and Freight, Stock, and Material Movers, Hand (103,200 jobs, median $41,340); Fast Food and Counter Workers (97,290 jobs, median $28,790); Miscellaneous Assemblers and Fabricators (85,610 jobs, median $45,550); Retail Salespersons (83,670 jobs, median $31,530); Registered Nurses (68,980 jobs, median $83,500). Among occupations with at least 2,000 jobs, the best paid are Physicians, All Other (median $366,190); General Internal Medicine Physicians (median $314,390); Dentists, General (median $166,650). Compared with the nation, the state is most specialised in production (2.0 times the national share of workers) and transportation and material moving (1.3 times the national share of workers).

Cost of living, taxes and workplace rules

Prices are below the national average in Indiana: the regional price parity is 93.3 against 100 for the whole country (18th lowest of 51). Median gross rent is $1,062 a month and the median household income $71,957, so a year of rent equals 17.7% of income; the median home value is $218,200. The state minimum wage is $7.25 (the higher of state and federal rates applies to most workers). State income tax on wages: Flat 2.95%. It is a right-to-work state, meaning workers cannot be required to pay union dues as a condition of employment. It has no state paid family and medical leave programme in our source.

People and commuting

6.3% of residents were born abroad and 29.5% of adults hold a bachelor's degree or higher. Among workers, 76.3% drive alone, 0.6% use public transit and 10.7% work from home; 12.7% commute 45 minutes or more.

State guide: Indiana →

Where to live

CITY Official statistics Source: U.S. Census Bureau, American Community Survey 2020–2024 5-year (via Census Reporter) · Data: ACS 2020–2024

Places within 50 miles (straight line) of Indianapolis, IN that have a guide, with what living there costs. The last-but-one column divides a year of rent by the median pay of the closest occupation ($44,770 a year), an estimate, not this employer's pay.

Sort:

Place ⇅	Distance from the job city ⇅	Median rent ⇅	Median home value ⇅	Median household income ⇅	Commute 45+ min ⇅	Rent as % of occupation pay ⇅	Open jobs there ⇅
Indianapolis city, IN	0 mi	$1,156	$224,800	$66,219	9.2%	31.0%	—
Beech Grove, IN	5 mi	$1,091	$182,600	$49,973	5.7%	29.2%	—
Speedway, IN	6 mi	$1,141	$228,600	$60,147	6.3%	30.6%	—
Lawrence, IN	10 mi	$1,178	$230,100	$74,022	8.9%	31.6%	—
Greenwood, IN	12 mi	$1,312	$276,100	$83,608	12.6%	35.2%	—
Carmel, IN	13 mi	$1,712	$486,800	$141,505	10.4%	45.9%	Jobs
Avon, IN	13 mi	$1,538	$323,800	$98,486	8.6%	41.2%	—
Plainfield, IN	13 mi	$1,499	$280,600	$87,272	10.2%	40.2%	—
Brownsburg, IN	13 mi	$1,486	$309,400	$102,235	11.0%	39.8%	—
Fishers, IN	16 mi	$1,611	$391,000	$130,203	14.9%	43.2%	—
Bargersville, IN	16 mi	$1,379	$438,900	$114,231	18.5%	37.0%	—
Zionsville, IN	18 mi	$1,792	$587,800	$172,024	9.4%	48.0%	—
Westfield, IN	18 mi	$1,667	$425,700	$122,789	12.4%	44.7%	—
Whitestown, IN	18 mi	$1,842	$373,500	$123,643	9.3%	49.4%	—
Danville, IN	19 mi	$1,151	$298,200	$97,083	16.9%	30.9%	—
Noblesville, IN	19 mi	$1,389	$349,700	$104,047	16.2%	37.2%	—
Greenfield, IN	20 mi	$1,177	$216,400	$76,127	17.9%	31.5%	—
Franklin, IN	20 mi	$1,186	$231,500	$82,380	18.6%	31.8%	—
Lebanon, IN	24 mi	$962	$195,600	$65,154	8.6%	25.8%	—
Shelbyville, IN	25 mi	$995	$174,700	$55,602	11.9%	26.7%	—

Career paths

Occupations close to Customer service representatives in the official classification, with pay, outlook and whether there are open jobs for them on this site right now.

Sort:

Occupation ⇅	National median pay ⇅	Growth 2025–35 ⇅	Openings a year (US) ⇅	Open jobs here ⇅
Hotel, motel, and resort desk clerks	$35,070	+1.8%	35,500	none right now

Distances

CITY Calculation (straight line) Source: U.S. Census Bureau Gazetteer (coordinates) · Data: 2024

How far Indianapolis, IN is from the 20 largest US cities, in straight-line miles (not driving distance). Click a column to sort.

Sort:

From ⇅	Straight-line distance (miles) ⇅	Population of that city ⇅
Indianapolis, IN	0 mi	885,860
Chicago, IL	164 mi	2,711,226
Columbus, OH	168 mi	914,802
Charlotte, NC	429 mi	903,844
Philadelphia, PA	584 mi	1,579,706
New York, NY	646 mi	8,483,844
Oklahoma City, OK	689 mi	697,125
Jacksonville, FL	700 mi	977,670
Dallas, TX	762 mi	1,307,930
Fort Worth, TX	788 mi	963,194
Houston, TX	866 mi	2,328,253
Austin, TX	926 mi	979,539
Denver, CO	993 mi	718,877
San Antonio, TX	1,000 mi	1,479,835
Phoenix, AZ	1,494 mi	1,642,323
San Diego, CA	1,782 mi	1,389,526
Los Angeles, CA	1,816 mi	3,857,263
Seattle, WA	1,869 mi	754,195
San Jose, CA	1,923 mi	990,138
San Francisco, CA	1,979 mi	830,235

Nearby cities with open jobs (within 120 miles)

Sort:

City ⇅	Straight-line distance ⇅	Open jobs ⇅
Louisville, KY	109 mi	95

The employer

TruGreen is the employer in this listing. See all its open jobs here →

We do not hold headcount or revenue for this employer. Check its careers site and, if it is listed on a stock exchange, its public filings (SEC EDGAR search).

What it is like to work at a company (culture, schedules, benefits) is not in the source data, so we do not describe it. Read the description and ask the questions under "How to prepare".

Other open jobs at TruGreen

RESIDENTIAL LAWN SPECIALIST/AERATOR

TruGreen · Baltimore, MD · Mid Level · Security, facilities and maintenance · posted 2 days ago

Financial Analyst II

TruGreen · Nashville, TN · Senior Level · Accounting, audit and tax · posted 3 days ago

IT Dynamics 365 CE Developer II

TruGreen · Nashville, TN · Senior Level · Software engineering · posted 3 days ago

Business Development Representative

TruGreen · Houston, TX · Mid Level · Sales and business development · posted 4 days ago

Branch Operations Manager

TruGreen · Milwaukee, WI · Senior Level · Banking and wealth advisory · posted 4 days ago

Senior Internal Auditor

TruGreen · Nashville, TN · Senior Level · Accounting, audit and tax · posted 5 days ago

Senior HR Technology Solutions Analyst

TruGreen · Nashville, TN · Senior Level · Recruiting and human resources · posted 5 days ago

Senior HR Technology Solutions Analyst

TruGreen · Nashville, TN · Senior Level · Recruiting and human resources · posted 5 days ago

Similar jobs

Same sub-niche: Customer success and service

Customer Service Representative

Leidos · Indianapolis, IN · Mid Level · Customer success and service · posted 3 days ago

Customer Service Representative

Leidos · Indianapolis, IN · Mid Level · Customer success and service · posted 3 days ago

Rental Housing Customer Service Representative

Leidos · Indianapolis, IN · Senior Level · Customer success and service · posted 3 days ago

Rental Housing Customer Service Representative

Leidos · Indianapolis, IN · Senior Level · Customer success and service · posted 3 days ago

Bilingual Customer Service Representative

Leidos · Indianapolis, IN · Mid Level · Customer success and service · posted 3 days ago

Customer Service Representative

Leidos · Indianapolis, IN · Mid Level · Customer success and service · posted 3 days ago

Bilingual Customer Service Representative (IND)

Leidos · Indianapolis, IN · Mid Level · Customer success and service · posted 3 days ago

Senior Customer Service Representative

TruGreen · Indianapolis, IN · Senior Level · Customer success and service · posted 5 days ago

More jobs in Indianapolis, IN

Outside Sales Representative

Spectrum · Indianapolis, IN · Mid Level · Sales and business development · posted 2 days ago

Business Account Executive

Spectrum · Indianapolis, IN · Mid Level · Sales and business development · posted 2 days ago

Field Technician

Spectrum · Indianapolis, IN · Mid Level · Security, facilities and maintenance · posted 2 days ago

Assistant Store Manager

Spectrum · Indianapolis, IN · Senior Level · Retail and stores · posted 2 days ago

Senior Product Manager, Emerging Technology

Salesforce · Indianapolis, IN · Senior Level · Product management · posted 2 days ago

Talent Acquisition Reporting Specialist

Cummins · Indianapolis, IN · Mid Level · Recruiting and human resources · posted 2 days ago

All Customer success and service jobs → · All Sales and Customers sub-niches →

FAQ

What is the CUSTOMER SERVICE REPRESENTATIVE job at TruGreen?

A entry level role in sales and customers (customer success and service) listed 7 days ago. The full description is on this page and on The Muse.

Where is this job?

Indianapolis, IN.

How do I apply?

Use the "View this job and apply on The Muse" button. AtiveSite does not receive applications.

How much does it pay?

The listing does not publish pay. For the closest occupation (Customer service representatives) the national median is $44,770 a year (BLS OEWS, May 2025).

What is the cost of living there?

See the state or country guide for rent, income and taxes.

How old is this listing?

It was posted on 2026-11-02 (7 days ago). Jobs older than 90 days are not shown.

Are there similar jobs?

Yes: browse customer success and service jobs in Indiana.

Sources and terms

Job data: The Muse public API (listing dated 2026-11-02). The job disappears from this site when it disappears from the source.
Wages and projections: BLS OEWS (May 2025) and Employment Projections 2025–35.
City and county figures: Census Bureau ACS 2020–2024, BEA, BLS QCEW and LAUS, NASA POWER climatology; distances from Census Gazetteer coordinates.

AtiveSite is not affiliated with or endorsed by The Muse, the employer or any government agency, and does not process applications. Verify every detail with the employer before acting.

Sources

Jobs in other countries

🇺🇸 United States 🇩🇪 Germany 🇸🇪 Sweden 🇸🇬 Singapore