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Customer Service Representative

Leidos · Indianapolis, IN · posted 2 days ago

In short: Customer Service Representative at Leidos in Indianapolis, IN, posted 2 days ago.

By AtiveSite · Published 07/11/2026 · Updated 08/11/2026 · Every figure is linked to its source below.

Leidosemployer
Indianapolis, INlocation
Customer success and servicesub-niche
2 days agoposted
🆕 Work guides: live jobs + official data, law, permits, pay and cost of living. United States · Indiana · all 80 cities + map → · all 92 counties → · Indiana rankings · all 51 states → · 200 largest companies · 240 best job niches · Federal jobs in Indiana

The job

LIVE Live feed (private-sector employer) Source: The Muse public API · Data: listed 2026-11-06

EmployerLeidos
LocationIndianapolis, Indiana
FieldSales and Customers › Customer success and service
LevelMid Level
Source categoryCustomer Service
Posted2026-11-06 (2 days ago)
Work arrangementOn-site at the location listed
PayNot published in the source listing

Job description

Description

Leidos is seeking full-time Customer Service Representatives at our FHA Resource Center in Indianapolis, IN.

Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and quality affordable homes for all.

As a Customer Service Representative, you will assist renters, homebuyers, and homeowners regarding their housing requests. This is a great opportunity to gain knowledge of HUD rental assistance programs and to learn about FHA Housing Administration (FHA) mortgage programs through ongoing training while delivering excellent customer service to connect others with program resources.

What's in it for you?


Please Note:


Customer Service Representative Opportunities available:


As a Customer Service Representative, you will:


To be a successful Customer Service Representative, you will possess:


Required Qualifications:


Preferred Qualifications:


Leidos is a global leader providing solutions to make the world safer, healthier, and more efficient through technology, engineering, and science. Our company believes in engaging, developing, and empowering our diverse and valued people to foster a culture of creativity and growth.

This position is covered under the Service Contract Act and is subject to minimum wage demands as well as the minimum Health and Welfare benefits. Leidos ensures that all provisions are met through their wages and benefits.

# HUDFHA

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

Original Posting:
November 2, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:
Pay Range -

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Explore around this job

Field: Sales and Customers Sub-niche: Customer success and service All jobs at Leidos Jobs in Indiana Jobs in Indianapolis, IN Indiana state guide Pay for this occupation (BLS) All 47 open jobs for this occupation

View this job and apply on The Muse →

You apply on The Muse or on the employer's page; AtiveSite does not receive or process applications and is not affiliated with The Muse. The description above is shown as the source published it.

About the role

This is a Mid Level role in the Sales and Customers field (Customer success and service) at Leidos. Mid-level roles usually expect some years of relevant experience and the ability to work with limited supervision.

The closest occupation in the official wage statistics is Customer service representatives (a match by name, so treat it as an estimate). Nationally its median pay is $44,770 a year (BLS OEWS, May 2025), employment is projected to change by -5.3% between 2025 and 2035, and the typical entry route is: High school diploma or equivalent; training: Short-term on-the-job training.

Pay by state and metro area for this occupation →

How to prepare and behave

This is editorial guidance, not information from the employer.

Know your rights as a candidate and an employee:

The city

Indianapolis, IN is not one of the cities with its own page in our guides, so here is the state: Indiana.

The state economy in brief

Indiana is in the Midwest region (East North Central division) and has 6,851,073 residents (the 17th largest of the 50 states and DC by population), with a median age of 38.1. Its economy produced about $555,037 million in the latest four quarters (BEA), 19th among states and DC, equal to $81,015 per resident.

Jobs and the labour market

The unemployment rate was 3.4% in 2026M09, which is 14th lowest of 51 (1st is the lowest). Employers had job openings equal to 3.7% of employment, 33rd highest of 51, a measure of how hard it is to hire. The median wage across all occupations is $47,860 a year ($23.01 an hour), 6% below the national median ($47,860 against $50,980).

What people do and what it pays

The occupations with the most jobs in Indiana are Laborers and Freight, Stock, and Material Movers, Hand (103,200 jobs, median $41,340); Fast Food and Counter Workers (97,290 jobs, median $28,790); Miscellaneous Assemblers and Fabricators (85,610 jobs, median $45,550); Retail Salespersons (83,670 jobs, median $31,530); Registered Nurses (68,980 jobs, median $83,500). Among occupations with at least 2,000 jobs, the best paid are Physicians, All Other (median $366,190); General Internal Medicine Physicians (median $314,390); Dentists, General (median $166,650). Compared with the nation, the state is most specialised in production (2.0 times the national share of workers) and transportation and material moving (1.3 times the national share of workers).

Cost of living, taxes and workplace rules

Prices are below the national average in Indiana: the regional price parity is 93.3 against 100 for the whole country (18th lowest of 51). Median gross rent is $1,062 a month and the median household income $71,957, so a year of rent equals 17.7% of income; the median home value is $218,200. The state minimum wage is $7.25 (the higher of state and federal rates applies to most workers). State income tax on wages: Flat 2.95%. It is a right-to-work state, meaning workers cannot be required to pay union dues as a condition of employment. It has no state paid family and medical leave programme in our source.

People and commuting

6.3% of residents were born abroad and 29.5% of adults hold a bachelor's degree or higher. Among workers, 76.3% drive alone, 0.6% use public transit and 10.7% work from home; 12.7% commute 45 minutes or more.

State guide: Indiana →

Where to live

CITY Official statistics Source: U.S. Census Bureau, American Community Survey 2020–2024 5-year (via Census Reporter) · Data: ACS 2020–2024

Places within 50 miles (straight line) of Indianapolis, IN that have a guide, with what living there costs. The last-but-one column divides a year of rent by the median pay of the closest occupation ($44,770 a year), an estimate, not this employer's pay.

Sort:
Place ⇅Distance from the job city ⇅Median rent ⇅Median home value ⇅Median household income ⇅Commute 45+ min ⇅Rent as % of occupation pay ⇅Open jobs there ⇅
Indianapolis city, IN0 mi$1,156$224,800$66,2199.2%31.0%—
Beech Grove, IN5 mi$1,091$182,600$49,9735.7%29.2%—
Speedway, IN6 mi$1,141$228,600$60,1476.3%30.6%—
Lawrence, IN10 mi$1,178$230,100$74,0228.9%31.6%—
Greenwood, IN12 mi$1,312$276,100$83,60812.6%35.2%—
Carmel, IN13 mi$1,712$486,800$141,50510.4%45.9%Jobs
Avon, IN13 mi$1,538$323,800$98,4868.6%41.2%—
Plainfield, IN13 mi$1,499$280,600$87,27210.2%40.2%—
Brownsburg, IN13 mi$1,486$309,400$102,23511.0%39.8%—
Fishers, IN16 mi$1,611$391,000$130,20314.9%43.2%—
Bargersville, IN16 mi$1,379$438,900$114,23118.5%37.0%—
Zionsville, IN18 mi$1,792$587,800$172,0249.4%48.0%—
Westfield, IN18 mi$1,667$425,700$122,78912.4%44.7%—
Whitestown, IN18 mi$1,842$373,500$123,6439.3%49.4%—
Danville, IN19 mi$1,151$298,200$97,08316.9%30.9%—
Noblesville, IN19 mi$1,389$349,700$104,04716.2%37.2%—
Greenfield, IN20 mi$1,177$216,400$76,12717.9%31.5%—
Franklin, IN20 mi$1,186$231,500$82,38018.6%31.8%—
Lebanon, IN24 mi$962$195,600$65,1548.6%25.8%—
Shelbyville, IN25 mi$995$174,700$55,60211.9%26.7%—

Career paths

Occupations close to Customer service representatives in the official classification, with pay, outlook and whether there are open jobs for them on this site right now.

Sort:
Occupation ⇅National median pay ⇅Growth 2025–35 ⇅Openings a year (US) ⇅Open jobs here ⇅
Hotel, motel, and resort desk clerks$35,070+1.8%35,500none right now

Distances

CITY Calculation (straight line) Source: U.S. Census Bureau Gazetteer (coordinates) · Data: 2024

How far Indianapolis, IN is from the 20 largest US cities, in straight-line miles (not driving distance). Click a column to sort.

Sort:
From ⇅Straight-line distance (miles) ⇅Population of that city ⇅
Indianapolis, IN0 mi885,860
Chicago, IL164 mi2,711,226
Columbus, OH168 mi914,802
Charlotte, NC429 mi903,844
Philadelphia, PA584 mi1,579,706
New York, NY646 mi8,483,844
Oklahoma City, OK689 mi697,125
Jacksonville, FL700 mi977,670
Dallas, TX762 mi1,307,930
Fort Worth, TX788 mi963,194
Houston, TX866 mi2,328,253
Austin, TX926 mi979,539
Denver, CO993 mi718,877
San Antonio, TX1,000 mi1,479,835
Phoenix, AZ1,494 mi1,642,323
San Diego, CA1,782 mi1,389,526
Los Angeles, CA1,816 mi3,857,263
Seattle, WA1,869 mi754,195
San Jose, CA1,923 mi990,138
San Francisco, CA1,979 mi830,235

Nearby cities with open jobs (within 120 miles)

Sort:
City ⇅Straight-line distance ⇅Open jobs ⇅
Louisville, KY109 mi95

The employer

Leidos is the employer in this listing. See all its open jobs here →

Company description (from The Muse): Leidos is a Fortune 500® innovation company rapidly addressing the world’s most vexing challenges in national security and health.

size: Large Size; industries: Information Technology; locations on The Muse: Reston, VA.

It is among the 200 largest US-headquartered employers in our list, with about 47,000 employees worldwide (year not stated). Company page with headquarters, state economy and official links →

Official links for Leidos

These links go to official sources and open in a new window. The first one is the government's or company's own site as listed in Wikidata (property "official website"); check it before relying on it.

The employer's profile on The Muse →

What it is like to work at a company (culture, schedules, benefits) is not in the source data, so we do not describe it. Read the description and ask the questions under "How to prepare".

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FAQ

What is the Customer Service Representative job at Leidos?

A mid level role in sales and customers (customer success and service) listed 2 days ago. The full description is on this page and on The Muse.

Where is this job?

Indianapolis, IN.

How do I apply?

Use the "View this job and apply on The Muse" button. AtiveSite does not receive applications.

How much does it pay?

The listing does not publish pay. For the closest occupation (Customer service representatives) the national median is $44,770 a year (BLS OEWS, May 2025).

What is the cost of living there?

See the state or country guide for rent, income and taxes.

How old is this listing?

It was posted on 2026-11-06 (2 days ago). Jobs older than 90 days are not shown.

Are there similar jobs?

Yes: browse customer success and service jobs in Indiana.

Sources and terms

AtiveSite is not affiliated with or endorsed by The Muse, the employer or any government agency, and does not process applications. Verify every detail with the employer before acting.

Sources

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