General Manager

The job

LIVE Employer public job feed (private-sector employer) Source: the employer's public careers feed · Data: listed 2026-07-29

Job description

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.

As a General Manager on Via’s Operations team, you’ll be responsible for managing operations using our innovative technology platform. You’ll manage a team of local field operators focused on daily operations, driving continuous operational and quality improvements, and growing our services.

This is a fully in-person position with the expectation that you will be onsite 4-5 days per week. There may be a need for early mornings or evenings. 

What You'll Do:

• Manage the daily onsite operations of our service. You’ll make sure our operations run smoothly to provide our riders with safe, reliable, and accessible transportation.
• Make informed, real-time decisions about fleet, driver supply, compliance, rider needs, and unexpected issues - stepping in quickly to ensure continuously excellent and dependable service.
• Manage the full employee lifecycle for drivers — scheduling, PTO approvals, daily inquiries, performance conversations, and adherence to workplace policies.
• Manage driver work schedules to ensure the appropriate amount of vehicles are in service at any given time to meet demand expectations.
• Act as the operational bridge between city partners, drivers, unions, community leaders, local organizations to help bring the community's goals to life.
• Use data and technology to understand service performance, diagnose problems, and implement solutions that enhance efficiency and rider experience.
• Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations.
• Lead, coach and develop an engaged team of drivers, fostering a collaborative, cohesive, and energetic environment.

Who You Are:

• Experienced operations manager, with a minimum of 4-6 years of experience and hold a Bachelor's degree.
• Independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility.
• Savvy and tactful communicator: you intuitively find the right tone in every situation.
• Detail-oriented executor: you’re obsessively action-oriented, and thrive while operating autonomously.
• Experienced and exceptional leader: people love working with you and for you, and you have extensive experience leading support teams.
• Flexible and adaptable: you love the challenge of adapting to change rapidly and making things work on the fly.
• Problem solver; you don’t accept the status quo and are always looking for creative solutions.
• Based in the Baton Rouge, LA area or willing to relocate.

Compensation and Benefits:

• Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
• Salary Range: $80,000 - $125,000 / year.
• We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?

Via is an equal opportunity employer.

Explore around this job

Field: Operations and Management Sub-niche: Executive and general management All jobs at Via Jobs in Louisiana Jobs in Baton Rouge, LA Baton Rouge city guide Louisiana state guide East Baton Rouge Parish economy

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About the role

This is a — role in the Operations and Management field (Executive and general management) at Via.

We could not match this job title to one occupation in the official wage statistics, so no pay estimate is shown. Pay is not in the source listing; ask the employer for the range and compare in the 240 job niches.

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How to prepare and behave

This is editorial guidance, not information from the employer.

• Read the whole description and match your examples to its requirements; use the same words the posting uses where they are true for you.
• Research the employer before the interview: what it does, who its customers are and recent news; prepare two or three questions about the work.
• Arrive early (or log in early for a video call), dress one step above the daily dress code, and test your camera and audio beforehand.
• Answer with short stories: the situation, what you did and the result. Give numbers when you have them and never invent them.
• Be honest about gaps; say what you did to learn and how fast you can close them.
• Ask about the team, the first 90 days, how success is measured and the schedule; do not open with salary and time off.
• When pay comes up, know the market range for the occupation and your lowest acceptable offer before you answer; ask for the full package in writing.
• Send a short thank-you message within a day, mentioning one thing you discussed.

Know your rights as a candidate and an employee:

• U.S. Equal Employment Opportunity Commission: prohibited employment practices
• U.S. Department of Labor: Wage and Hour Division
• CareerOneStop (U.S. Department of Labor): job search help, interview tips and resumes
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The city

The job is in Baton Rouge, LA. Below is what the official statistics say about living and working there.

How Baton Rouge compares. Among the 80 largest places in Louisiana, Baton Rouge is #2 by population, #71 for homeownership (#1 = highest), #17 for college degrees (#1 = most), #20 for long commutes (#1 = fewest). Its county, East Baton Rouge Parish, is #12 of 64 counties for average pay ($66,778).

The place in numbers

Baton Rouge has 222,771 residents (ACS 2020–2024), about 4.8% of the population of Louisiana. It covers 87 square miles of land, which works out to roughly 2,562 people per square mile. The median age is 31.5, 17% younger than the state median (31.5 against 38.0).

Housing

The median gross rent is $1,067 a month (rent plus utilities), about the same as the state median ($1,067 against $1,064). Over a year that is 25.6% of the median household income. US housing guidance treats housing as affordable when it takes 30% of income or less, so the typical household is under that line. The median home value is $234,700, which is 4.7 times the median household income ($49,994). 47.8% of households own their home, 29% below the state average (47.8% against 67.4%). A low ownership share points to a rental-heavy market with more apartments and shorter stays.

Work and pay

The Baton Rouge, LA metropolitan area has 409,690 jobs in the BLS wage survey, and the median pay across all occupations is $48,710 a year, 4% below the national median ($48,710 against $50,980). The biggest occupation groups are office and administrative support (44,540 jobs, median $42,250); transportation and material moving (36,310 jobs, median $41,720); food preparation and serving related (34,540 jobs, median $24,000). The area is most specialised in construction and extraction (2.0 times) and architecture and engineering (1.3 times), where the share of workers is well above the national share. The best-paying groups with at least 5,000 jobs are management ($106,010) and architecture and engineering ($102,480). In 2026M09 the unemployment rate of East Baton Rouge Parish was 3.7%. 60.4% of residents aged 16 and over are in the labour force. The city lies in East Baton Rouge Parish; its jobs, pay by industry and GDP are on the county page.

Getting around

Among workers, 74.1% drive alone, 1.4% use public transit, 3.3% walk, 8.2% work from home. 8.2% of workers commute 45 minutes or more, 46% below the state average (8.2% against 15.2%).

People and education

36.6% of adults aged 25 and over hold a bachelor's degree or higher, 35% above the state share (36.6% against 27.0%). 7.6% of residents were born outside the United States, 56% above the state share (7.6% against 4.9%). The poverty rate is 25.7%, 36% above the state rate (25.7% against 18.9%).

Climate

The warmest month is Jul, averaging 82°F (27.8°C), and the coolest is Jan at 49°F (9.7°C). About 1,560 mm (61 inches) of precipitation falls in a year; Jun is the wettest month (166 mm) and Nov the driest (93 mm). These values come from NASA satellite-based climatology on a grid of about 50 km, so they describe the wider area, not a weather station in the city.

Nearby cities to compare

Closest cities in this guide: Merrydale (4 miles, rent 23% higher); Oak Hills Place (6 miles, rent 33% higher); Gardere (6 miles, rent 8% higher); Village St. George (7 miles, rent 36% higher). Rent differences are against Baton Rouge; use the Compare tab to put any two cities side by side.

Full guide to Baton Rouge →Louisiana guideAll jobs in Baton Rouge

Official links for Baton Rouge

• Official website of Baton Rouge: brla.gov
• Census Bureau data profile for Baton Rouge
• Official state website: louisiana.gov
• BLS Economy at a Glance: Louisiana

These links go to official sources and open in a new window. The first one is the government's or company's own site as listed in Wikidata (property "official website"); check it before relying on it.

Where to live

The job city has no coordinates we can place on the map, so no housing comparison is shown. Use the 250 largest cities table to compare rent and income.

Career paths

We could not match this title to one occupation, so here are the other sub-niches in Operations and Management, where your skills may carry over:

Project management (225) Program management (224) Supply chain and logistics (498) Business operations and strategy (1320)

Distances

This job has no single city we can place on the map (remote, flexible or unmatched location), so no distance table is shown. Browse all Operations and Management jobs with distances from any of the 20 largest cities.

The employer

Via is the employer in this listing. See all its open jobs here →

We do not hold headcount or revenue for this employer. Check its careers site and, if it is listed on a stock exchange, its public filings (SEC EDGAR search).

What it is like to work at a company (culture, schedules, benefits) is not in the source data, so we do not describe it. Read the description and ask the questions under "How to prepare".

Other open jobs at Via

Similar jobs

Same sub-niche: Executive and general management

More jobs in Baton Rouge, LA

All Executive and general management jobs → · All Operations and Management sub-niches →

FAQ

What is the General Manager job at Via?

A private-sector role in operations and management (executive and general management) listed 103 days ago. The full description is on this page and on the employer's page.

Where is this job?

Baton Rouge, LA.

How do I apply?

Use the "View this job and apply on the employer's page" button. AtiveSite does not receive applications.

How much does it pay?

The listing does not publish pay, and we could not match the title to one official occupation.

What is the cost of living there?

Median rent in Baton Rouge is $1,067 a month and median household income $49,994 (ACS 2020–2024).

How old is this listing?

It was posted on 2026-07-29 (103 days ago). Jobs older than 90 days are not shown.

Are there similar jobs?

Yes: browse executive and general management jobs in Louisiana.

Sources and terms

• Job data: Via careers page public feed (listing dated 2026-07-29). The job disappears from this site when it disappears from the source.
• Wages and projections: BLS OEWS (May 2025) and Employment Projections 2025–35.
• City and county figures: Census Bureau ACS 2020–2024, BEA, BLS QCEW and LAUS, NASA POWER climatology; distances from Census Gazetteer coordinates.

AtiveSite is not affiliated with or endorsed by the employer or any government agency, and does not process applications. Verify every detail with the employer before acting.

Sources

• BLS OEWS (wages and employment by occupation, May 2025)
• BLS Employment Projections 2025–35
• BLS Local Area Unemployment Statistics
• BLS JOLTS
• BLS State and Metro Area Employment
• Census Bureau American Community Survey (via Census Reporter)
• BEA GDP by state and Regional Price Parities
• IRS 2026 tax adjustments
• U.S. Department of Labor, minimum wage by state
• Tax Foundation state income tax rates 2026
• USAJOBS
• USCIS
• U.S. Department of State, visas
• NASA POWER climatology
• GeoNames / Census Gazetteer (coordinates)