Technical Support Specialist
City of Philadelphia · Philadelphia, PA · Mid Level · Cloud, IT and infrastructure · posted 2 days ago
City of Philadelphia · Philadelphia, PA · posted 3 days ago
By AtiveSite · Published 07/11/2026 · Updated 08/11/2026 · Every figure is linked to its source below.
| Employer | City of Philadelphia |
|---|---|
| Location | Philadelphia, Pennsylvania |
| Field | Technology › Data, analytics and AI |
| Level | Mid Level |
| Source category | Data and Analytics |
| Posted | 2026-11-05 (3 days ago) |
| Work arrangement | On-site at the location listed |
| Pay | Not published in the source listing |
With a workforce of over 25,000 people, and opportunities in more than 1,000 different job categories, the City of Philadelphia is the fifth largest city in the United States and one of the largest employers in Southeastern Pennsylvania. As an employer, the City of Philadelphia operates through the guiding principles of service, integrity, respect, accountability, collaboration, diversity and inclusion. Through these principles, we strive to effectively deliver services, to resolve the challenges facing our city, and to make Philadelphia a place where all our residents have the opportunity to reach their potential.
The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.
Data Engineering at the City is a unique opportunity for meaningful, exciting work and professional development using state-of-the art technologies and software development best practices. This is a position on a diverse team of engineers, analysts, and GIS specialists, contributing to developing, maintaining, and optimizing our data pipelines and integration strategies, assisting departments and agencies in innovating, and enhancing the City’s service to its residents.
The data engineer/integration specialist will develop an intimate understanding of the City’s diverse data and contribute to improving the City’s data engineering infrastructure, pipelines, models, and integrations. The team uses a blend of open source, custom developed and off-the-shelf tools, including Python, Bash, SQL, DBT, GIS, Docker, Terraform, Apache Airflow, Jenkins, Postgres, PostGIS, AWS, GitHub, Github actions, MuleSoft as an iPaaS and SAS API providers like ArcGIS Online and CARTO.
Some prominent services the team is responsible for include DataBridge, OIT’s enterprise data warehouse, AIS, the City’s custom address information systems which supports public address search and internal geocoding, and Databridge-Airflow, a custom workflow generator and orchestrator for departmental integrations (https://metadata.phila.gov/) and open data publishing (https://opendataphilly.org/). Some examples of OIT’s commitment to serving the public through the effective and innovative integration of City open data include:
https://Atlas.phila.gov
https://property.phila.gov
https://Openmaps.phila.gov
https://streetsmartphl.phila.gov/
www.phila.gov/solarmap
www.phila.gov/stressmap
We are looking for a candidate who is not only technically skilled but also passionate about leveraging data to improve City operations and community life. This team is fundamental to the innovation of City services that directly affect residents. If you are eager to contribute to a team that values innovation, efficiency, service-oriented work and data-driven decision-making, we encourage you to apply.
Essential Functions
Previous work in a public sector or large organization setting is a plus.
Competencies:
Knowledge and Skills:
Abilities:
To thoughtfully evaluate new data engineering tools and practices within a public service context.
Salary cannot exceed $95,605
We’re interested in hiring the best possible candidate for the role. We recognize that experience, education, and qualifications can be attained in a variety of ways and that many skillsets are transferable. If you feel you’re a good fit, please don’t hesitate to apply.
Please include:
Please note: Applications will not be considered without a cover letter.
Did you know?
● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
● We offer Comprehensive health coverage for employees and their eligible dependents
● Our wellness program offers eligibility into the discounted medical plan
● Employees receive paid vacation, sick leave, and holidays
● Generous retirement savings options are available
*The successful candidate must be a city of Philadelphia resident within six months of hire
Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr @phila.gov. For more information, go to: Human Relations Website:
http://www.phila.gov/humanrelations/Pages/default.aspx
Field: Technology Sub-niche: Data, analytics and AI All jobs at City of Philadelphia Jobs in Pennsylvania Jobs in Philadelphia, PA Philadelphia city guide Pennsylvania state guide Philadelphia County economy
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This is a Mid Level role in the Technology field (Data, analytics and AI) at City of Philadelphia. Mid-level roles usually expect some years of relevant experience and the ability to work with limited supervision.
We could not match this job title to one occupation in the official wage statistics, so no pay estimate is shown. Pay is not in the source listing; ask the employer for the range and compare in the 240 job niches.
Estimate for a wage earner: 2026 federal brackets and standard deduction (IRS), Social Security 6.2% up to $184,500, Medicare 1.45% (+0.9% above $200,000 single / $250,000 married), and a state rate you set; set your own state tax rate. It ignores credits, pre-tax deductions, local taxes and benefits. Sources: IRS: tax year 2026 inflation adjustments · SSA wage base per Federal Register notice 2025-19763.
This is editorial guidance, not information from the employer.
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The job is in Philadelphia, PA. Below is what the official statistics say about living and working there.
How Philadelphia compares. Among the 100 largest places in Pennsylvania, Philadelphia is #1 by population, #96 for long commutes (#1 = fewest), #80 for rent (#1 = cheapest), #22 for remote work (#1 = most). Its county, Philadelphia County, is #4 of 67 counties for average pay ($83,187).
Philadelphia has 1,579,706 residents (ACS 2020–2024), about 12.1% of the population of Pennsylvania. It covers 134 square miles of land, which works out to roughly 11,760 people per square mile. The median age is 35.3, 14% younger than the state median (35.3 against 40.9).
The median gross rent is $1,397 a month (rent plus utilities), 16% above the state median ($1,397 against $1,209). Over a year that is 27.1% of the median household income. US housing guidance treats housing as affordable when it takes 30% of income or less, so the typical household is under that line. The median home value is $243,100, which is 3.9 times the median household income ($61,953); a ratio under 4 usually means ownership is within reach for many households. 51.8% of households own their home, 25% below the state average (51.8% against 69.3%). A low ownership share points to a rental-heavy market with more apartments and shorter stays.
The Philadelphia-Camden-Wilmington, PA-NJ-DE-MD metropolitan area has 2,897,830 jobs in the BLS wage survey, and the median pay across all occupations is $54,310 a year, 7% above the national median ($54,310 against $50,980). The biggest occupation groups are office and administrative support (320,580 jobs, median $49,040); transportation and material moving (247,580 jobs, median $44,740); food preparation and serving related (235,150 jobs, median $34,710). The area is most specialised in healthcare support (1.5 times) and legal (1.4 times), where the share of workers is well above the national share. The best-paying groups with at least 5,000 jobs are management ($131,960) and computer and mathematical ($107,250). In 2026M09 the unemployment rate of Philadelphia County was 4.3%. 63.6% of residents aged 16 and over are in the labour force. The city lies in Philadelphia County; its jobs, pay by industry and GDP are on the county page.
Among workers, 46.0% drive alone, 16.7% use public transit, 7.1% walk, 18.4% work from home. 23.9% of workers commute 45 minutes or more, 46% above the state average (23.9% against 16.4%).
35.4% of adults aged 25 and over hold a bachelor's degree or higher, about the same as the state share (35.4% against 35.2%). 15.2% of residents were born outside the United States, 97% above the state share (15.2% against 7.7%). The poverty rate is 21.4%, 82% above the state rate (21.4% against 11.7%).
The warmest month is Jul, averaging 76°F (24.6°C), and the coolest is Jan at 30°F (-1.0°C). About 1,228 mm (48 inches) of precipitation falls in a year; Jul is the wettest month (124 mm) and Jan the driest (78 mm). These values come from NASA satellite-based climatology on a grid of about 50 km, so they describe the wider area, not a weather station in the city.
Closest cities in this guide: Bala Cynwyd (5 miles, rent 35% higher); Camden (5 miles, rent 12% lower); Collingswood (7 miles, rent 7% higher); Cherry Hill Mall (8 miles, rent 53% higher). Rent differences are against Philadelphia; use the Compare tab to put any two cities side by side.
Full guide to Philadelphia →Pennsylvania guideAll jobs in Philadelphia
These links go to official sources and open in a new window. The first one is the government's or company's own site as listed in Wikidata (property "official website"); check it before relying on it.
Places within 50 miles (straight line) of Philadelphia, PA that have a guide, with what living there costs. No pay estimate is shown because the title did not match one occupation.
| Place ⇅ | Distance from the job city ⇅ | Median rent ⇅ | Median home value ⇅ | Median household income ⇅ | Commute 45+ min ⇅ | Rent as % of occupation pay ⇅ | Open jobs there ⇅ |
|---|---|---|---|---|---|---|---|
| Philadelphia, PA | 0 mi | $1,397 | $243,100 | $61,953 | 23.9% | n/a | Jobs |
| Bala Cynwyd, PA | 5 mi | $1,886 | $640,400 | $150,000 | 17.8% | n/a | — |
| Camden, NJ | 5 mi | $1,226 | $112,000 | $40,546 | 10.1% | n/a | — |
| Collingswood, NJ | 7 mi | $1,488 | $380,400 | $90,184 | 15.1% | n/a | — |
| Cherry Hill Mall, NJ | 8 mi | $2,132 | $341,200 | $103,708 | 19.6% | n/a | — |
| Westmont, NJ | 8 mi | $1,754 | $422,200 | $115,317 | 13.8% | n/a | — |
| Yeadon, PA | 8 mi | $1,213 | $182,800 | $49,759 | 21.7% | n/a | — |
| Roslyn, PA | 8 mi | $1,306 | $328,800 | $99,318 | 21.9% | n/a | — |
| Ardmore, PA | 9 mi | $1,763 | $453,100 | $119,111 | 15.4% | n/a | — |
| Lansdowne, PA | 9 mi | $1,304 | $210,500 | $73,232 | 25.8% | n/a | — |
| Darby, PA | 9 mi | $1,308 | $117,900 | $39,863 | 32.5% | n/a | — |
| Willow Grove, PA | 10 mi | $1,765 | $357,300 | $98,064 | 19.3% | n/a | — |
| Moorestown-Lenola, NJ | 10 mi | $1,648 | $581,700 | $138,398 | 19.1% | n/a | — |
| Drexel Hill, PA | 10 mi | $1,357 | $266,400 | $88,168 | 22.3% | n/a | — |
| Horsham, PA | 12 mi | $1,446 | $388,500 | $94,987 | 15.7% | n/a | — |
| Broomall, PA | 12 mi | $1,765 | $483,000 | $105,625 | 14.4% | n/a | — |
| Springdale, NJ | 13 mi | $879 | $493,900 | $164,796 | 22.5% | n/a | — |
| Norristown, PA | 13 mi | $1,422 | $213,900 | $66,701 | 13.2% | n/a | — |
| Croydon, PA | 14 mi | $1,312 | $293,700 | $70,308 | 18.9% | n/a | — |
| King of Prussia, PA | 14 mi | $2,077 | $436,200 | $117,912 | 15.1% | n/a | Jobs |
We could not match this title to one occupation, so here are the other sub-niches in Technology, where your skills may carry over:
Cybersecurity (366) Software engineering (1880) Cloud, IT and infrastructure (504) Product management (412)
How far Philadelphia, PA is from the 20 largest US cities, in straight-line miles (not driving distance). Click a column to sort.
| From ⇅ | Straight-line distance (miles) ⇅ | Population of that city ⇅ |
|---|---|---|
| Philadelphia, PA | 0 mi | 1,579,706 |
| New York, NY | 77 mi | 8,483,844 |
| Columbus, OH | 415 mi | 914,802 |
| Charlotte, NC | 455 mi | 903,844 |
| Indianapolis, IN | 584 mi | 885,860 |
| Chicago, IL | 667 mi | 2,711,226 |
| Jacksonville, FL | 763 mi | 977,670 |
| Oklahoma City, OK | 1,259 mi | 697,125 |
| Dallas, TX | 1,298 mi | 1,307,930 |
| Fort Worth, TX | 1,328 mi | 963,194 |
| Houston, TX | 1,343 mi | 2,328,253 |
| Austin, TX | 1,437 mi | 979,539 |
| San Antonio, TX | 1,508 mi | 1,479,835 |
| Denver, CO | 1,570 mi | 718,877 |
| Phoenix, AZ | 2,077 mi | 1,642,323 |
| San Diego, CA | 2,365 mi | 1,389,526 |
| Seattle, WA | 2,374 mi | 754,195 |
| Los Angeles, CA | 2,399 mi | 3,857,263 |
| San Jose, CA | 2,497 mi | 990,138 |
| San Francisco, CA | 2,550 mi | 830,235 |
| City ⇅ | Straight-line distance ⇅ | Open jobs ⇅ |
|---|---|---|
| Fort Washington, PA | 10 mi | 2 |
| Marlton, NJ | 13 mi | 13 |
| Wilmington, DE | 28 mi | 2 |
| Newark, DE | 40 mi | 8 |
| Bethlehem, PA | 44 mi | 3 |
| Lakewood, NJ | 49 mi | 2 |
| Atlantic City, NJ | 57 mi | 5 |
| Iselin, NJ | 58 mi | 2 |
| Jersey City, NJ | 74 mi | 108 |
| New York, NY | 77 mi | 2,049 |
| Brooklyn, NY | 78 mi | 1 |
| Manhattan, NY | 81 mi | 3 |
| Mahwah, NJ | 91 mi | 2 |
| Baltimore, MD | 93 mi | 107 |
| Deer Park, NY | 109 mi | 17 |
| Darien, CT | 114 mi | 11 |
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A mid level role in technology (data, analytics and ai) listed 3 days ago. The full description is on this page and on The Muse.
Philadelphia, PA.
Use the "View this job and apply on The Muse" button. AtiveSite does not receive applications.
The listing does not publish pay, and we could not match the title to one official occupation.
Median rent in Philadelphia is $1,397 a month and median household income $61,953 (ACS 2020–2024).
It was posted on 2026-11-05 (3 days ago). Jobs older than 90 days are not shown.
Yes: browse data, analytics and ai jobs in Pennsylvania.
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