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One Medical · West Hartford, CT · posted 11 days ago
By AtiveSite · Published 07/11/2026 · Updated 10/11/2026 · Every figure is linked to its source below.
| Employer | One Medical |
|---|---|
| Location | West Hartford, Connecticut |
| Field | People, Legal and Administration › Administration and office |
| Level | not stated |
| Source category | Patient Operations |
| Posted | 2026-10-30 (11 days ago) |
| Work arrangement | On-site at the location listed |
| Pay | Not published in the source listing |
About Us
One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
The Opportunity
As a Member Support Specialist you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for patient feedback, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or in office providers.
You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.
What you'll likely work on:
These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.
What you’ll need:
Competitive salary: the base pay for this position is $22.75 per hour based on a full time schedule
This is a full-time role based in-person with our team and patients at offices in Glastonbury & West Hartford, CT with 8 hour shifts taking place Monday-Friday between 7:30a-6p.
Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods.
One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:
Taking care of you today
Protecting your future for you and your family
In addition to the comprehensive benefits package outlined above, practicing clinicians also receive
One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.
One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
Your work schedule could be subject to change based on business direction at any time.
Field: People, Legal and Administration Sub-niche: Administration and office All jobs at One Medical Jobs in Connecticut Jobs in West Hartford, CT West Hartford city guide Connecticut state guide Hartford County economy
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This is a — role in the People, Legal and Administration field (Administration and office) at One Medical.
We could not match this job title to one occupation in the official wage statistics, so no pay estimate is shown. Pay is not in the source listing; ask the employer for the range and compare in the 240 job niches.
Estimate for a wage earner: 2026 federal brackets and standard deduction (IRS), Social Security 6.2% up to $184,500, Medicare 1.45% (+0.9% above $200,000 single / $250,000 married), and a state rate you set; set your own state tax rate. It ignores credits, pre-tax deductions, local taxes and benefits. Sources: IRS: tax year 2026 inflation adjustments · SSA wage base per Federal Register notice 2025-19763.
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The job is in West Hartford, CT. Below is what the official statistics say about living and working there.
How West Hartford compares. Among the 60 largest places in Connecticut, West Hartford is #9 by population, #9 for college degrees (#1 = most), #13 for remote work (#1 = most), #14 for household income (#1 = highest).
West Hartford has 63,620 residents (ACS 2020–2024), about 1.8% of the population of Connecticut. It covers 22 square miles of land, which works out to roughly 2,913 people per square mile. The median age is 40.8, about the same as the state median (40.8 against 41.1). It is a census-designated place: a community the Census Bureau counts as a unit, without a city government of its own, so services such as police, roads and zoning usually come from the county.
The median gross rent is $1,756 a month (rent plus utilities), 18% above the state median ($1,756 against $1,488). Over a year that is 16.2% of the median household income. US housing guidance treats housing as affordable when it takes 30% of income or less, so the typical household is under that line. The median home value is $411,000, which is 3.2 times the median household income ($129,890); a ratio under 4 usually means ownership is within reach for many households. 67.4% of households own their home, about the same as the state average (67.4% against 66.5%).
The nearest metropolitan area with wage data is Hartford-West Hartford-East Hartford, CT, metropolitan area has 599,770 jobs in the BLS wage survey, and the median pay across all occupations is $59,940 a year, 18% above the national median ($59,940 against $50,980). The biggest occupation groups are office and administrative support (66,770 jobs, median $52,220); management (52,800 jobs, median $145,100); transportation and material moving (49,620 jobs, median $44,780). The area is most specialised in architecture and engineering (1.3 times) and community and social service (1.3 times), where the share of workers is above the national share. The best-paying groups with at least 5,000 jobs are management ($145,100) and computer and mathematical ($112,540). The ACS estimate of unemployment among residents is 4.1%, 27% below the state estimate (4.1% against 5.6%). 67.7% of residents aged 16 and over are in the labour force. The city lies in Hartford County; its jobs, pay by industry and GDP are on the county page.
Among workers, 65.3% drive alone, 1.4% use public transit, 1.5% walk, 22.6% work from home. 8.8% of workers commute 45 minutes or more, 43% below the state average (8.8% against 15.4%). Remote work is more common than in the state as a whole, which widens the set of employers a resident can work for without moving.
66.6% of adults aged 25 and over hold a bachelor's degree or higher, 57% above the state share (66.6% against 42.5%). 17.7% of residents were born outside the United States, 12% above the state share (17.7% against 15.7%). The poverty rate is 6.3%, 37% below the state rate (6.3% against 10.0%).
The warmest month is Jul, averaging 73°F (22.9°C), and the coolest is Jan at 24°F (-4.4°C). About 1,202 mm (47 inches) of precipitation falls in a year; Oct is the wettest month (123 mm) and Jan the driest (76 mm). These values come from NASA satellite-based climatology on a grid of about 50 km, so they describe the wider area, not a weather station in the city.
Closest cities in this guide: Hartford (4 miles, rent 28% lower); Newington (6 miles, rent 13% lower); Wethersfield (6 miles, rent 22% lower); New Britain (6 miles, rent 29% lower). Rent differences are against West Hartford; use the Compare tab to put any two cities side by side.
Full guide to West Hartford →Connecticut guideAll jobs in West Hartford
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We could not match this title to one occupation, so here are the other sub-niches in People, Legal and Administration, where your skills may carry over:
Recruiting and human resources (761) Legal and compliance (601)
This job has no single city we can place on the map (remote, flexible or unmatched location), so no distance table is shown. Browse all People, Legal and Administration jobs with distances from any of the 20 largest cities.
One Medical is the employer in this listing. See all its open jobs here →
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A private-sector role in people, legal and administration (administration and office) listed 11 days ago. The full description is on this page and on the employer's page.
West Hartford, CT.
Use the "View this job and apply on the employer's page" button. AtiveSite does not receive applications.
The listing does not publish pay, and we could not match the title to one official occupation.
Median rent in West Hartford is $1,756 a month and median household income $129,890 (ACS 2020–2024).
It was posted on 2026-10-30 (11 days ago). Jobs older than 90 days are not shown.
Yes: browse administration and office jobs in Connecticut.
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