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One Medical · Hyannis, MA · posted 5 days ago
By AtiveSite · Published 07/11/2026 · Updated 09/11/2026 · Every figure is linked to its source below.
| Employer | One Medical |
|---|---|
| Location | Hyannis, Massachusetts |
| Field | Other Roles › Other roles |
| Level | not stated |
| Source category | Patient Operations |
| Posted | 2026-11-04 (5 days ago) |
| Work arrangement | On-site at the location listed |
| Pay | Not published in the source listing |
About Us
One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
The Opportunity
As an Administrative Assistant (internally called Member Support Specialist) at one of our offices presently focused on our Senior Health member population (age 65+) you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for patient feedback, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or in office providers.
You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.
What you'll likely work on:
These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.
What you’ll need:
Competitive salary: the base pay for this position is $21.50 per hour based on a full time schedule. [with a 1.25 differential for eligible extended hours]
This is a full-time role based in-person with our team and patients at offices in Hyannis, MA.
Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods.
One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:
Taking care of you today
Protecting your future for you and your family
In addition to the comprehensive benefits package outlined above, practicing clinicians also receive
One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.
One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
Your work schedule could be subject to change based on business direction at any time.
Field: Other Roles Sub-niche: Other roles All jobs at One Medical Jobs in Massachusetts Jobs in Hyannis, MA Massachusetts state guide
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This is a — role in the Other Roles field (Other roles) at One Medical.
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Hyannis, MA is not one of the cities with its own page in our guides, so here is the state: Massachusetts.
Massachusetts is in the Northeast region (New England division) and has 7,044,056 residents (the 16th largest of the 50 states and DC by population), with a median age of 40.0. Its economy produced about $834,474 million in the latest four quarters (BEA), 12th among states and DC, equal to $118,465 per resident.
The unemployment rate was 4.3% in 2026M09, which is 35th lowest of 51 (1st is the lowest). Employers had job openings equal to 3.4% of employment, 44th highest of 51, a measure of how hard it is to hire. The median wage across all occupations is $63,590 a year ($30.57 an hour), 25% above the national median ($63,590 against $50,980).
The occupations with the most jobs in Massachusetts are Home Health and Personal Care Aides (117,940 jobs, median $40,910); General and Operations Managers (95,880 jobs, median $127,220); Registered Nurses (88,200 jobs, median $104,550); Retail Salespersons (86,860 jobs, median $36,610); Fast Food and Counter Workers (85,810 jobs, median $35,850). Among occupations with at least 2,000 jobs, the best paid are Family Medicine Physicians (median $277,490); Natural Sciences Managers (median $267,290); Physicians, All Other (median $236,580). Compared with the nation, the state is most specialised in life, physical, and social science (2.3 times the national share of workers) and architecture and engineering (1.3 times the national share of workers).
Prices are above the national average in Massachusetts: the regional price parity is 105.8 against 100 for the whole country (45th lowest of 51). Median gross rent is $1,762 a month and the median household income $103,960, so a year of rent equals 20.3% of income; the median home value is $562,100. The state minimum wage is $15.00 (the higher of state and federal rates applies to most workers). State income tax on wages: Graduated, top rate 9.00%. It is not a right-to-work state, so union contracts can require fees from covered workers. It runs a state paid family and medical leave programme.
18.1% of residents were born abroad and 47.3% of adults hold a bachelor's degree or higher. Among workers, 61.2% drive alone, 6.5% use public transit and 18.6% work from home; 21.5% commute 45 minutes or more.
The job city has no coordinates we can place on the map, so no housing comparison is shown. Use the 250 largest cities table to compare rent and income.
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One Medical · Hyannis, MA · Business operations and strategy · posted 5 days ago
A private-sector role in other roles (other roles) listed 5 days ago. The full description is on this page and on the employer's page.
Hyannis, MA.
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The listing does not publish pay, and we could not match the title to one official occupation.
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It was posted on 2026-11-04 (5 days ago). Jobs older than 90 days are not shown.
Yes: browse other roles jobs in Massachusetts.
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