Customer Growth Manager
Snyk · Boston, MA · Marketing and advertising · posted 5 days ago
Snyk · Boston, MA · posted 19 days ago
By AtiveSite · Published 07/11/2026 · Updated 09/11/2026 · Every figure is linked to its source below.
| Employer | Snyk |
|---|---|
| Location | Boston, Massachusetts |
| Field | Other Roles › Other roles |
| Level | not stated |
| Source category | GTM, Customer Solutions |
| Posted | 2026-10-21 (19 days ago) |
| Work arrangement | On-site at the location listed |
| Pay | Not published in the source listing |
Software is being rewritten in real time. AI agents are starting to write more code than humans do, at a speed no security team has ever had to match, and that single shift is opening up the biggest opportunity our industry has seen in a decade. We're not bracing for it, we're building the company that owns it.
Snyk is building the next generation security platform where security isn't a set of tools people operate. It's a team of security agents working alongside your engineers, finding, fixing, and governing risk at the speed software is now built. These agents work alongside both the company build and the agents they adopt. Security stops being a queue of work waiting for people, and becomes a coordinated workforce companies direct and trust.
Job Summary
Snyk is hiring an Implementation Consultant to guide enterprise customers through post-sales onboarding, taking them from signed contract to a working application security program. You will deliver implementation engagements for a defined set of customers, working with development and security teams to deploy the Snyk platform across their SDLC, CI/CD pipelines, and cloud infrastructure. This role combines hands-on technical work with project delivery: you are the person customers rely on to get Snyk set up correctly and in use by their teams.
About the Team
The Customer Solutions team owns the technical success of Snyk's customers after the deal closes, from first onboarding session through full platform adoption. Implementation Consultants work alongside Technical Success, Support, Sales, and Product to turn a customer's security goals into a deployed, measurable program. As Snyk's install base continues to grow, this team is expanding to keep delivering a world-class onboarding experience at scale.
What You’ll Do
Deliver customer implementations from kick-off through closure, following Snyk's onboarding methodology and keeping scope, schedule, and risk on track.
Manage a portfolio of onboarding engagements at the same time, with guidance from senior consultants and your manager on complex or unfamiliar situations.
Work with development and security teams at customer organizations to configure a Snyk rollout that fits their SDLC, CI/CD tooling, and cloud environment.
Run project kick-offs, working sessions, and regular status reviews, keeping customer stakeholders informed on progress, dependencies, and open issues.
Capture customer technical requirements and relay them to Snyk's internal teams, and explain Snyk's platform capabilities in terms a customer's engineers can act on.
Use and contribute to Snyk's onboarding playbooks, templates, and technical assets so that each implementation is consistent and repeatable.
Collaborate with Sales, Product Management, Engineering, and Support to resolve blockers and help customers reach value faster.
Troubleshoot integration and configuration issues hands-on across source control, CI/CD, container, and cloud environments.
Show customer teams how to apply developer-first security practices so adoption continues after the engagement ends.
Share recurring issues and feedback from the field with product and enablement teams.
What you’ll bring
3+ years in technical consulting, professional services, or another customer-facing technical role, including hands-on SaaS software implementation.
Working knowledge of the SDLC and modern DevOps methodologies, and an understanding of where security fits into both.
Hands-on experience with CI/CD and DevOps tooling (for example Jenkins, GitHub Actions, GitLab, Azure DevOps, Kubernetes).
Experience managing multiple customer projects at once and delivering them on schedule.
The ability to explain technical topics clearly to audiences ranging from individual developers to security and engineering managers.
Genuine interest in application security and belief that a developer-first approach is the right way to solve it.
Consultative aptitude for bringing people, technology, and process together, with strong relationship-building and project management skills.
Working fluency with AI-assisted tools (Claude, Gemini, or similar) and comfort with how AI-generated code is changing what customers need to secure.
Excellent written and verbal communication, plus an organized and disciplined approach to problem solving.
Nice to have: proficiency in a scripting language such as Python, JavaScript, or another modern language.
Nice to have: prior experience as a solutions architect, sales engineer, or technical account manager for AppSec, CI, or DevSecOps products.
Nice to have: a security certification such as CISSP, CSSLP, or CEH.
Nice to have: a Project Management Professional (PMP) certification or equivalent project management credential.
Nice to have: a Computer Science degree or equivalent programming background, and exposure to enterprise-scale web technologies and microservices.
Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk.
Snyk is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Field: Other Roles Sub-niche: Other roles All jobs at Snyk Jobs in Massachusetts Jobs in Boston, MA Boston city guide Massachusetts state guide Suffolk County economy
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We could not match this job title to one occupation in the official wage statistics, so no pay estimate is shown. Pay is not in the source listing; ask the employer for the range and compare in the 240 job niches.
Estimate for a wage earner: 2026 federal brackets and standard deduction (IRS), Social Security 6.2% up to $184,500, Medicare 1.45% (+0.9% above $200,000 single / $250,000 married), and a state rate you set; set your own state tax rate. It ignores credits, pre-tax deductions, local taxes and benefits. Sources: IRS: tax year 2026 inflation adjustments · SSA wage base per Federal Register notice 2025-19763.
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The job is in Boston, MA. Below is what the official statistics say about living and working there.
How Boston compares. Among the 80 largest places in Massachusetts, Boston is #1 by population, #75 for homeownership (#1 = highest), #62 for rent (#1 = cheapest), #28 for remote work (#1 = most). Its county, Suffolk County, is #1 of 14 counties for average pay ($131,280).
Boston has 666,442 residents (ACS 2020–2024), about 9.5% of the population of Massachusetts. It covers 48 square miles of land, which works out to roughly 13,786 people per square mile. The median age is 33.3, 17% younger than the state median (33.3 against 40.0).
The median gross rent is $2,147 a month (rent plus utilities), 22% above the state median ($2,147 against $1,762). Over a year that is 26.5% of the median household income. US housing guidance treats housing as affordable when it takes 30% of income or less, so the typical household is under that line. The median home value is $731,700, which is 7.5 times the median household income ($97,344); a ratio above 5 usually means buying is out of reach without savings or a second income. 35.7% of households own their home, 43% below the state average (35.7% against 62.5%). A low ownership share points to a rental-heavy market with more apartments and shorter stays.
The Boston-Cambridge-Newton, MA-NH metropolitan area has 2,703,890 jobs in the BLS wage survey, and the median pay across all occupations is $66,620 a year, 31% above the national median ($66,620 against $50,980). The biggest occupation groups are office and administrative support (265,830 jobs, median $56,580); management (254,700 jobs, median $166,580); business and financial operations (242,960 jobs, median $102,660). The area is most specialised in life, physical, and social science (2.6 times) and architecture and engineering (1.4 times), where the share of workers is well above the national share. The best-paying groups with at least 5,000 jobs are management ($166,580) and legal ($135,160). In 2026M09 the unemployment rate of Suffolk County was 4.2%. 69.9% of residents aged 16 and over are in the labour force. The city lies in Suffolk County; its jobs, pay by industry and GDP are on the county page.
Among workers, 32.9% drive alone, 22.6% use public transit, 13.4% walk, 21.3% work from home. 22.0% of workers commute 45 minutes or more, about the same as the state average (22.0% against 21.5%).
54.9% of adults aged 25 and over hold a bachelor's degree or higher, 16% above the state share (54.9% against 47.3%). 27.8% of residents were born outside the United States, 54% above the state share (27.8% against 18.1%). The poverty rate is 16.6%, 65% above the state rate (16.6% against 10.0%).
The warmest month is Jul, averaging 72°F (22.4°C), and the coolest is Jan at 26°F (-3.5°C). About 1,206 mm (47 inches) of precipitation falls in a year; Oct is the wettest month (123 mm) and Jan the driest (80 mm). These values come from NASA satellite-based climatology on a grid of about 50 km, so they describe the wider area, not a weather station in the city.
Closest cities in this guide: Winthrop Town (4 miles, rent 4% lower); Chelsea (4 miles, rent 9% lower); Everett (5 miles, rent 3% lower); Quincy (5 miles, similar rent). Rent differences are against Boston; use the Compare tab to put any two cities side by side.
Full guide to Boston →Massachusetts guideAll jobs in Boston
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Places within 50 miles (straight line) of Boston, MA that have a guide, with what living there costs. No pay estimate is shown because the title did not match one occupation.
| Place ⇅ | Distance from the job city ⇅ | Median rent ⇅ | Median home value ⇅ | Median household income ⇅ | Commute 45+ min ⇅ | Rent as % of occupation pay ⇅ | Open jobs there ⇅ |
|---|---|---|---|---|---|---|---|
| Boston, MA | 0 mi | $2,147 | $731,700 | $97,344 | 22.0% | n/a | Jobs |
| Winthrop Town, MA | 4 mi | $2,064 | $649,600 | $116,167 | 31.2% | n/a | — |
| Chelsea, MA | 4 mi | $1,956 | $493,500 | $72,179 | 28.1% | n/a | — |
| Everett, MA | 5 mi | $2,076 | $610,000 | $85,218 | 31.6% | n/a | — |
| Quincy, MA | 5 mi | $2,118 | $618,500 | $98,882 | 33.4% | n/a | — |
| Somerville, MA | 6 mi | $2,517 | $911,300 | $132,572 | 20.9% | n/a | Jobs |
| Cambridge, MA | 6 mi | $2,787 | $1,092,100 | $130,748 | 13.3% | n/a | Jobs |
| Revere, MA | 6 mi | $2,076 | $597,400 | $86,969 | 30.0% | n/a | — |
| Brookline, MA | 6 mi | $2,835 | $1,246,800 | $142,101 | 14.7% | n/a | — |
| Malden, MA | 7 mi | $2,204 | $633,500 | $100,606 | 30.2% | n/a | — |
| Milton, MA | 7 mi | $1,474 | $933,200 | $188,529 | 28.4% | n/a | — |
| Medford, MA | 7 mi | $2,509 | $755,500 | $129,540 | 22.0% | n/a | — |
| Melrose, MA | 8 mi | $1,970 | $822,900 | $133,953 | 34.0% | n/a | — |
| Saugus, MA | 9 mi | $2,241 | $603,400 | $101,539 | 19.7% | n/a | — |
| Belmont, MA | 9 mi | $2,527 | $1,159,000 | $183,137 | 19.2% | n/a | — |
| Braintree Town, MA | 9 mi | $2,024 | $656,800 | $122,214 | 28.9% | n/a | — |
| Arlington, MA | 9 mi | $2,082 | $933,800 | $150,701 | 27.3% | n/a | — |
| Newton, MA | 10 mi | $2,370 | $1,264,900 | $190,304 | 17.0% | n/a | — |
| Lynn, MA | 10 mi | $1,722 | $510,100 | $75,043 | 23.6% | n/a | — |
| Weymouth Town, MA | 10 mi | $1,941 | $552,100 | $102,714 | 32.9% | n/a | — |
We could not match this title to one occupation, so here are the other sub-niches in Other Roles, where your skills may carry over:
How far Boston, MA is from the 20 largest US cities, in straight-line miles (not driving distance). Click a column to sort.
| From ⇅ | Straight-line distance (miles) ⇅ | Population of that city ⇅ |
|---|---|---|
| New York, NY | 190 mi | 8,483,844 |
| Philadelphia, PA | 268 mi | 1,579,706 |
| Columbus, OH | 643 mi | 914,802 |
| Charlotte, NC | 722 mi | 903,844 |
| Indianapolis, IN | 807 mi | 885,860 |
| Chicago, IL | 854 mi | 2,711,226 |
| Jacksonville, FL | 1,017 mi | 977,670 |
| Oklahoma City, OK | 1,494 mi | 697,125 |
| Dallas, TX | 1,549 mi | 1,307,930 |
| Fort Worth, TX | 1,578 mi | 963,194 |
| Houston, TX | 1,605 mi | 2,328,253 |
| Austin, TX | 1,695 mi | 979,539 |
| Denver, CO | 1,762 mi | 718,877 |
| San Antonio, TX | 1,766 mi | 1,479,835 |
| Phoenix, AZ | 2,294 mi | 1,642,323 |
| Seattle, WA | 2,489 mi | 754,195 |
| San Diego, CA | 2,576 mi | 1,389,526 |
| Los Angeles, CA | 2,603 mi | 3,857,263 |
| San Jose, CA | 2,678 mi | 990,138 |
| San Francisco, CA | 2,727 mi | 830,235 |
| City ⇅ | Straight-line distance ⇅ | Open jobs ⇅ |
|---|---|---|
| Cambridge, MA | 6 mi | 109 |
| Waltham, MA | 12 mi | 19 |
| Framingham, MA | 21 mi | 6 |
| Andover, MA | 23 mi | 8 |
| Barrington, RI | 44 mi | 1 |
| Amherst, MA | 77 mi | 14 |
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A private-sector role in other roles (other roles) listed 19 days ago. The full description is on this page and on the employer's page.
Boston, MA.
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The listing does not publish pay, and we could not match the title to one official occupation.
Median rent in Boston is $2,147 a month and median household income $97,344 (ACS 2020–2024).
It was posted on 2026-10-21 (19 days ago). Jobs older than 90 days are not shown.
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