Jobs Private USA → Operations and Management → Executive and general management → Implementation Manager

Implementation Manager

Arcadia · Boston, MA · posted 907 days ago

In short: Implementation Manager at Arcadia in Boston, MA, posted 907 days ago.

By AtiveSite · Published 07/11/2026 · Updated 09/11/2026 · Every figure is linked to its source below.

Arcadiaemployer

Boston, MAlocation

Executive and general managemesub-niche

907 days agoposted

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The job

LIVE Employer public job feed (private-sector employer) Source: the employer's public careers feed · Data: listed 2024-05-16

Employer	Arcadia
Location	Boston, Massachusetts
Field	Operations and Management › Executive and general management
Level	not stated
Source category	Core Customer Partnerships, Operations
Posted	2024-05-16 (907 days ago)
Work arrangement	On-site at the location listed
Pay	Not published in the source listing

Job description

Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit arcadia.io. Why This Role Is Important To Arcadia At Arcadia.io, an Implementation Manager (IM) is a highly capable project leader who does what it takes to successfully deliver our product and is the one person responsible for bringing the customer live. This role is the single nexus of a customer getting value out of Arcadia and Arcadia getting value out of their customer. The IM provides the first interaction and touchpoint throughout the relationship. As a result the IM makes a meaningful contribution to retention and the customer experience. Implementation Managers have complete responsibility for the end-to-end design, execution, and management of implementation activities. IMs commit to running large, complex implementation projects at high quality and speed to accelerate the path to value for our customers. The ideal candidate is highly organized, can manage competing priorities, understand data architecture and can communicate effectively with technical functions, client, business and clinical teams. What Success Looks Like In 3 months - Learn about our platform, industry, and internal processes; complete onboarding requirements and Arcadia Core Platform Certification Engage with leading customers, participating in the development and execution of complex implementation plans and supporting client discussions and working sessions around implementation initiatives - Manage components of the implementation such as integration workstreams In 6 months - Get to know the ins and outs of our technical implementation process; demonstrate knowledge of client data and platform configuration - Independently manage multiple components of the implementation, including data integration and module implementations In 12 months - Independently manage an implementation from contract signature to go live, including all aspects of developing an implementation plan, managing project status, handling risks and issues, and coordinating across teams to deliver a successful implementation of our platform - Obtain advanced certification on at least 1 additional module, demonstrating your knowledge of industry context, product functionality, and implementation best practices - Contribute to implementation process improvement initiatives, defining best practices and improving tools and documentation

What You'll Be Doing

Running product implementations, developing project plan and coordinating kickoff, product installation, validation, training, and go live

Educating customer resources on Arcadia’s technical implementation processes, product architecture / functionality, best practices around complex healthcare data integration and platform usage to drive quality improvement. Analyzing and managing cost / utilization, and improve risk adjustment accuracy

Establishing engagement goals, priorities, and timelines. Developing a detailed project plan oriented around customer and internal objectives. Managing tasks on a day-to-day basis and reports status

Escalating and leading resolution of risks and issues including understanding complex technical challenges. Designing custom solutions leveraging Arcadia’s products and service capabilities

Responsible for customer communications. Owning all standing and ad-hoc project meetings

Coordinating customer, internal, and third-party activities. Ensuring project team collaboration and early escalation if project is tracking behind

Demonstrating strong organizational, presentation, and customer service skills; Communicating effectively on data structures and platform architecture

Clearly communicating program/project status, issues, risks, plans, etc. to senior management

Performing other related duties as assigned or requested

What You'll Bring

Bachelor’s degree in related field

At least 3 years leading account implementation processes in the software or technology arena in healthcare, preferably with claims and clinical data integration; in depth knowledge of and up to date hands-on experience with project management principles, tools and methods; ability to identify and effectively mitigate project- and account-level risks

Extensive healthcare experience, including industry knowledge of population health and value-based care required, including ability to master an in-depth understanding of our solutions, client strategic context, and industry trends to effectively advise clients as a trusted advisor in leveraging the data asset and platform

Experience with data aggregation and analysis with EHR and claims data strongly preferred, including experience with Tableau, QlikView, and SQL

Would Love for You to Have

Excellent presentation and communication skills, including ability to create powerful materials in Microsoft PowerPoint, Excel, Word, etc. Must have the ability to lead successful client meetings with executive, operational, clinical, and technical stakeholders

Strong problem solving, interpersonal, and organizational skills

Team attitude and the ability to foster team atmosphere within each project team; ability to work effectively with remote teams

What You'll Get

Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care

A flexible, remote friendly company with personality and heart

Employee driven programs and initiatives for personal and professional development

Be a member of the Arcadian and Barkadian Community

This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.About ArcadiaArcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect YourselfIf you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.

Explore around this job

Field: Operations and Management Sub-niche: Executive and general management All jobs at Arcadia Jobs in Massachusetts Jobs in Boston, MA Boston city guide Massachusetts state guide Suffolk County economy

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About the role

This is a — role in the Operations and Management field (Executive and general management) at Arcadia.

We could not match this job title to one occupation in the official wage statistics, so no pay estimate is shown. Pay is not in the source listing; ask the employer for the range and compare in the 240 job niches.

Does the pay work here? (estimate)

Gross salary a year Filing State income tax rate %

Estimate for a wage earner: 2026 federal brackets and standard deduction (IRS), Social Security 6.2% up to $184,500, Medicare 1.45% (+0.9% above $200,000 single / $250,000 married), and a state rate you set; set your own state tax rate. It ignores credits, pre-tax deductions, local taxes and benefits. Sources: IRS: tax year 2026 inflation adjustments · SSA wage base per Federal Register notice 2025-19763.

How to prepare and behave

This is editorial guidance, not information from the employer.

Read the whole description and match your examples to its requirements; use the same words the posting uses where they are true for you.
Research the employer before the interview: what it does, who its customers are and recent news; prepare two or three questions about the work.
Arrive early (or log in early for a video call), dress one step above the daily dress code, and test your camera and audio beforehand.
Answer with short stories: the situation, what you did and the result. Give numbers when you have them and never invent them.
Be honest about gaps; say what you did to learn and how fast you can close them.
Ask about the team, the first 90 days, how success is measured and the schedule; do not open with salary and time off.
When pay comes up, know the market range for the occupation and your lowest acceptable offer before you answer; ask for the full package in writing.
Send a short thank-you message within a day, mentioning one thing you discussed.

Know your rights as a candidate and an employee:

The city

The job is in Boston, MA. Below is what the official statistics say about living and working there.

How Boston compares. Among the 80 largest places in Massachusetts, Boston is #1 by population, #75 for homeownership (#1 = highest), #62 for rent (#1 = cheapest), #28 for remote work (#1 = most). Its county, Suffolk County, is #1 of 14 counties for average pay ($131,280).

The place in numbers

Boston has 666,442 residents (ACS 2020–2024), about 9.5% of the population of Massachusetts. It covers 48 square miles of land, which works out to roughly 13,786 people per square mile. The median age is 33.3, 17% younger than the state median (33.3 against 40.0).

Housing

The median gross rent is $2,147 a month (rent plus utilities), 22% above the state median ($2,147 against $1,762). Over a year that is 26.5% of the median household income. US housing guidance treats housing as affordable when it takes 30% of income or less, so the typical household is under that line. The median home value is $731,700, which is 7.5 times the median household income ($97,344); a ratio above 5 usually means buying is out of reach without savings or a second income. 35.7% of households own their home, 43% below the state average (35.7% against 62.5%). A low ownership share points to a rental-heavy market with more apartments and shorter stays.

Work and pay

The Boston-Cambridge-Newton, MA-NH metropolitan area has 2,703,890 jobs in the BLS wage survey, and the median pay across all occupations is $66,620 a year, 31% above the national median ($66,620 against $50,980). The biggest occupation groups are office and administrative support (265,830 jobs, median $56,580); management (254,700 jobs, median $166,580); business and financial operations (242,960 jobs, median $102,660). The area is most specialised in life, physical, and social science (2.6 times) and architecture and engineering (1.4 times), where the share of workers is well above the national share. The best-paying groups with at least 5,000 jobs are management ($166,580) and legal ($135,160). In 2026M09 the unemployment rate of Suffolk County was 4.2%. 69.9% of residents aged 16 and over are in the labour force. The city lies in Suffolk County; its jobs, pay by industry and GDP are on the county page.

Getting around

Among workers, 32.9% drive alone, 22.6% use public transit, 13.4% walk, 21.3% work from home. 22.0% of workers commute 45 minutes or more, about the same as the state average (22.0% against 21.5%).

People and education

54.9% of adults aged 25 and over hold a bachelor's degree or higher, 16% above the state share (54.9% against 47.3%). 27.8% of residents were born outside the United States, 54% above the state share (27.8% against 18.1%). The poverty rate is 16.6%, 65% above the state rate (16.6% against 10.0%).

Climate

The warmest month is Jul, averaging 72°F (22.4°C), and the coolest is Jan at 26°F (-3.5°C). About 1,206 mm (47 inches) of precipitation falls in a year; Oct is the wettest month (123 mm) and Jan the driest (80 mm). These values come from NASA satellite-based climatology on a grid of about 50 km, so they describe the wider area, not a weather station in the city.

Nearby cities to compare

Closest cities in this guide: Winthrop Town (4 miles, rent 4% lower); Chelsea (4 miles, rent 9% lower); Everett (5 miles, rent 3% lower); Quincy (5 miles, similar rent). Rent differences are against Boston; use the Compare tab to put any two cities side by side.

Full guide to Boston →Massachusetts guide All jobs in Boston

Official links for Boston

These links go to official sources and open in a new window. The first one is the government's or company's own site as listed in Wikidata (property "official website"); check it before relying on it.

Where to live

CITY Official statistics Source: U.S. Census Bureau, American Community Survey 2020–2024 5-year (via Census Reporter) · Data: ACS 2020–2024

Places within 50 miles (straight line) of Boston, MA that have a guide, with what living there costs. No pay estimate is shown because the title did not match one occupation.

Sort:

Place ⇅	Distance from the job city ⇅	Median rent ⇅	Median home value ⇅	Median household income ⇅	Commute 45+ min ⇅	Rent as % of occupation pay ⇅	Open jobs there ⇅
Boston, MA	0 mi	$2,147	$731,700	$97,344	22.0%	n/a	Jobs
Winthrop Town, MA	4 mi	$2,064	$649,600	$116,167	31.2%	n/a	—
Chelsea, MA	4 mi	$1,956	$493,500	$72,179	28.1%	n/a	—
Everett, MA	5 mi	$2,076	$610,000	$85,218	31.6%	n/a	—
Quincy, MA	5 mi	$2,118	$618,500	$98,882	33.4%	n/a	—
Somerville, MA	6 mi	$2,517	$911,300	$132,572	20.9%	n/a	Jobs
Cambridge, MA	6 mi	$2,787	$1,092,100	$130,748	13.3%	n/a	Jobs
Revere, MA	6 mi	$2,076	$597,400	$86,969	30.0%	n/a	—
Brookline, MA	6 mi	$2,835	$1,246,800	$142,101	14.7%	n/a	—
Malden, MA	7 mi	$2,204	$633,500	$100,606	30.2%	n/a	—
Milton, MA	7 mi	$1,474	$933,200	$188,529	28.4%	n/a	—
Medford, MA	7 mi	$2,509	$755,500	$129,540	22.0%	n/a	—
Melrose, MA	8 mi	$1,970	$822,900	$133,953	34.0%	n/a	—
Saugus, MA	9 mi	$2,241	$603,400	$101,539	19.7%	n/a	—
Belmont, MA	9 mi	$2,527	$1,159,000	$183,137	19.2%	n/a	—
Braintree Town, MA	9 mi	$2,024	$656,800	$122,214	28.9%	n/a	—
Arlington, MA	9 mi	$2,082	$933,800	$150,701	27.3%	n/a	—
Newton, MA	10 mi	$2,370	$1,264,900	$190,304	17.0%	n/a	—
Lynn, MA	10 mi	$1,722	$510,100	$75,043	23.6%	n/a	—
Weymouth Town, MA	10 mi	$1,941	$552,100	$102,714	32.9%	n/a	—

Career paths

We could not match this title to one occupation, so here are the other sub-niches in Operations and Management, where your skills may carry over:

Project management (225) Program management (224) Supply chain and logistics (498) Business operations and strategy (1320)

Distances

CITY Calculation (straight line) Source: U.S. Census Bureau Gazetteer (coordinates) · Data: 2024

How far Boston, MA is from the 20 largest US cities, in straight-line miles (not driving distance). Click a column to sort.

Sort:

From ⇅	Straight-line distance (miles) ⇅	Population of that city ⇅
New York, NY	190 mi	8,483,844
Philadelphia, PA	268 mi	1,579,706
Columbus, OH	643 mi	914,802
Charlotte, NC	722 mi	903,844
Indianapolis, IN	807 mi	885,860
Chicago, IL	854 mi	2,711,226
Jacksonville, FL	1,017 mi	977,670
Oklahoma City, OK	1,494 mi	697,125
Dallas, TX	1,549 mi	1,307,930
Fort Worth, TX	1,578 mi	963,194
Houston, TX	1,605 mi	2,328,253
Austin, TX	1,695 mi	979,539
Denver, CO	1,762 mi	718,877
San Antonio, TX	1,766 mi	1,479,835
Phoenix, AZ	2,294 mi	1,642,323
Seattle, WA	2,489 mi	754,195
San Diego, CA	2,576 mi	1,389,526
Los Angeles, CA	2,603 mi	3,857,263
San Jose, CA	2,678 mi	990,138
San Francisco, CA	2,727 mi	830,235

Nearby cities with open jobs (within 120 miles)

Sort:

City ⇅	Straight-line distance ⇅	Open jobs ⇅
Cambridge, MA	6 mi	109
Waltham, MA	12 mi	5
Framingham, MA	21 mi	6
Andover, MA	23 mi	8
Barrington, RI	44 mi	1
Amherst, MA	77 mi	14

The employer

Arcadia is the employer in this listing. See all its open jobs here →

We do not hold headcount or revenue for this employer. Check its careers site and, if it is listed on a stock exchange, its public filings (SEC EDGAR search).

What it is like to work at a company (culture, schedules, benefits) is not in the source data, so we do not describe it. Read the description and ask the questions under "How to prepare".

Other open jobs at Arcadia

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Arcadia · Remote / flexible (United States) · Executive and general management · posted 19 days ago

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Arcadia · Remote / flexible (United States) · Product management · posted 19 days ago

Principal Analyst, Medicaid Policy Analysis

Arcadia · Remote / flexible (United States) · Business operations and strategy · posted 31 days ago

Principal Software Engineer - Platform

Arcadia · Remote / flexible (United States) · Software engineering · posted 41 days ago

Director, Business Development - Life Sciences

Arcadia · Remote / flexible (United States) · Sales and business development · posted 73 days ago

Head of Revenue Operations

Arcadia · Remote / flexible (United States) · Business operations and strategy · posted 81 days ago

Staff Applied AI Engineer, Product & Agent Performance

Arcadia · Remote / flexible (United States) · Data, analytics and AI · posted 81 days ago

Senior / Lead Analyst, Customer Insights

Arcadia · Remote / flexible (United States) · Customer success and service · posted 82 days ago

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FAQ

What is the Implementation Manager job at Arcadia?

A private-sector role in operations and management (executive and general management) listed 907 days ago. The full description is on this page and on the employer's page.

Where is this job?

Boston, MA.

How do I apply?

Use the "View this job and apply on the employer's page" button. AtiveSite does not receive applications.

How much does it pay?

The listing does not publish pay, and we could not match the title to one official occupation.

What is the cost of living there?

Median rent in Boston is $2,147 a month and median household income $97,344 (ACS 2020–2024).

How old is this listing?

It was posted on 2024-05-16 (907 days ago). Jobs older than 90 days are not shown.

Are there similar jobs?

Yes: browse executive and general management jobs in Massachusetts.

Sources and terms

Job data: Arcadia careers page public feed (listing dated 2024-05-16). The job disappears from this site when it disappears from the source.
Wages and projections: BLS OEWS (May 2025) and Employment Projections 2025–35.
City and county figures: Census Bureau ACS 2020–2024, BEA, BLS QCEW and LAUS, NASA POWER climatology; distances from Census Gazetteer coordinates.

AtiveSite is not affiliated with or endorsed by the employer or any government agency, and does not process applications. Verify every detail with the employer before acting.

Sources

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