Manager, Customer Success Account Management
Samsara Inc. · Remote / flexible (United States) · Senior Level · Customer success and service · posted yesterday
Samsara Inc. · Remote / flexible (United States) · posted 2 days ago
By AtiveSite · Published 07/11/2026 · Updated 08/11/2026 · Every figure is linked to its source below.
| Employer | Samsara Inc. |
|---|---|
| Location | Remote / flexible (United States) |
| Field | Technology › Cybersecurity |
| Level | Mid Level |
| Source category | Software Engineering |
| Posted | 2026-11-06 (2 days ago) |
| Work arrangement | A remote or flexible location is listed |
| Pay | Not published in the source listing |
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
As a Security Operations Engineer at Samsara, you will join a global team dedicated to protecting our people, systems, and information. You will triage and investigate security alerts, run incident response efforts, and help improve the tools, runbooks, and automated workflows we use to detect and respond to threats.
This role is an ideal next step if you have built foundational experience in a SOC or hands-on security environment and want to develop your technical craft. At Samsara, we view this level as a collaborative apprenticeship: you will develop independent execution skills on discrete investigations, break down incoming alerts into actionable steps, partner with incident stakeholders to remediate findings, and work alongside experienced responders during complex security incidents. You will also explore modern AI tools and insights to simplify routine tasks and optimize your day-to-day workflow.
We are looking for someone who follows the evidence, communicates with intellectual honesty, asks thoughtful questions, and brings a collaborative, pragmatic approach to security operations.
This is a remote position open to candidates based in the United States and in the Pacific Timezone.
We welcome different routes into security. A particular degree or certification is not required; we’re interested in what you can do, how you approach problems, and what you’re ready to learn next.
You do not need experience in every area above. Bring a solid operational foundation, curiosity and a willingness to learn.
The compensation range shown spans approved pay zones for this role. Your primary work location determines the range applicable to you, which may be narrower than the full range displayed.
The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below.
Annual Base Salary$95,200—$144,000 USDTotal Rewards
At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Belonging at Samsara
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
Our Commitment to Authenticity
We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.
Field: Technology Sub-niche: Cybersecurity All jobs at Samsara Inc.
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This is a Mid Level role in the Technology field (Cybersecurity) at Samsara Inc.. Mid-level roles usually expect some years of relevant experience and the ability to work with limited supervision.
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A mid level role in technology (cybersecurity) listed 2 days ago. The full description is on this page and on The Muse.
Remote / flexible (United States). A remote or flexible location is listed; confirm with the employer which states are accepted.
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