Transaction Management Associate

The job

LIVE Live feed (private-sector employer) Source: The Muse public API · Data: listed 2026-11-06

Job description

About the team

Zillow Group is looking for a Transaction Management Associate to assist with our asset sale efforts for the Mortgage segment. This position reports directly to the Transaction Manager, Mortgage Capital Markets and is responsible for working across functional teams to maintain controlled operational processes that allow for seamless and continuous placement of loans originated by Zillow Home Loans and realize targeted gain on sale margins. The Transaction
Management team develops, negotiates, and formalizes contracts with new servicing buyers and ensures that all existing contractual obligations for all investors/services are met.

About the role

- Coordinate with Capital Markets trade desk and loan delivery teams for loan and servicing sales. Troubleshoot transaction issues and provide recommendations for operational improvement.
- Review closed loan files for accuracy, completeness, and alignment with investor, agency, and regulatory requirements, escalating high-risk issues and recommending corrective actions.

- Reconcile investor purchase advice and compare the execution relative to expectations.
- Monitor post-closing pipeline and key quality metrics, identifying trends, process gaps, and root causes, and partnering with leaders to implement improvements that enhance efficiency and reduce defects.

- Monitor collateral reports, communicate with custodians, and raise collateral concerns.
- Interpret evolving post-closing and secondary-market guidelines, translating requirements into clear, repeatable procedures and job aids for the broader team.
- Serve as a primary point of contact for escalated post-closing questions, investor suspense items, and exception requests, ensuring clear, timely communication and follow-through.

This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $27.00 - $40.60 hourly. This base pay range is specific to these locations and may not be applicable to other locations.In Colorado, Hawaii, Illinois, Maine, Minnesota, Nevada, Ohio, Rhode Island, Vermont, and Virginia the standard base pay range for this role is $25.70 - $38.50 hourly. The base pay range is specific to these locations and may not be applicable to other locations.

Actual amounts will vary depending on experience, performance and location.

Who you are

- Bachelor's degree in Business, Finance, or a related field.
- 3+ years of experience in mortgage operations, with significant exposure to post-closing, funding, shipping, or secondary-market delivery.
- Demonstrated experience reviewing closed loan files for completeness and compliance with investor or agency requirements in a high-volume environment.
- Strong analytical skills and attention to detail.

- Excellent communication and presentation skills.

- Ability to work effectively in a team environment to improve results.

- Highly proficient in MS Office applications.

- Ability to multi-task and excel in a fast-paced, constantly evolving and data driven organization.

Get to know us

At Zillow, we're reimagining how people move-through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help people navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you'll be part of a company reshaping an industry and helping more people make home a reality.

How we work is a key part of that transformation. Through Cloud HQ, our strategic approach to distributed work, most employees have the flexibility to work from wherever they're most productive-enabling us to move fast, stay connected and deliver on our people promise.

Zillow is honored to be recognized among the best workplaces in the U.S. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2026, and included on TIME's America's Best Companies 2026 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.

No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry-and your career-forward, together.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Explore around this job

Field: Operations and Management Sub-niche: Executive and general management All jobs at Zillow

View this job and apply on The Muse →

You apply on The Muse or on the employer's page; AtiveSite does not receive or process applications and is not affiliated with The Muse. The description above is shown as the source published it.

About the role

This is a Mid Level role in the Operations and Management field (Executive and general management) at Zillow. Mid-level roles usually expect some years of relevant experience and the ability to work with limited supervision.

We could not match this job title to one occupation in the official wage statistics, so no pay estimate is shown. Pay is not in the source listing; ask the employer for the range and compare in the 240 job niches.

How to prepare and behave

This is editorial guidance, not information from the employer.

• Read the whole description and match your examples to its requirements; use the same words the posting uses where they are true for you.
• Research the employer before the interview: what it does, who its customers are and recent news; prepare two or three questions about the work.
• Arrive early (or log in early for a video call), dress one step above the daily dress code, and test your camera and audio beforehand.
• Answer with short stories: the situation, what you did and the result. Give numbers when you have them and never invent them.
• Be honest about gaps; say what you did to learn and how fast you can close them.
• Ask about the team, the first 90 days, how success is measured and the schedule; do not open with salary and time off.
• When pay comes up, know the market range for the occupation and your lowest acceptable offer before you answer; ask for the full package in writing.
• Send a short thank-you message within a day, mentioning one thing you discussed.
• The listing mentions a remote or flexible location. Confirm with the employer whether remote work applies to your state: taxes, licensing and benefits can depend on where you live.

Know your rights as a candidate and an employee:

• U.S. Equal Employment Opportunity Commission: prohibited employment practices
• U.S. Department of Labor: Wage and Hour Division
• CareerOneStop (U.S. Department of Labor): job search help, interview tips and resumes
• USA.gov: avoiding job scams

The city

The listing is remote or has no US state we could identify. Read the country guide for pay, taxes, law and cost of living by state.

Where to live

The job city has no coordinates we can place on the map, so no housing comparison is shown. Use the 250 largest cities table to compare rent and income.

Career paths

We could not match this title to one occupation, so here are the other sub-niches in Operations and Management, where your skills may carry over:

Project management (207) Program management (144) Supply chain and logistics (293) Business operations and strategy (944)

Distances

This job has no single city we can place on the map (remote, flexible or unmatched location), so no distance table is shown. Browse all Operations and Management jobs with distances from any of the 20 largest cities.

The employer

Zillow is the employer in this listing. See all its open jobs here →

We do not hold headcount or revenue for this employer. Check its careers site and, if it is listed on a stock exchange, its public filings (SEC EDGAR search).

What it is like to work at a company (culture, schedules, benefits) is not in the source data, so we do not describe it. Read the description and ask the questions under "How to prepare".

Other open jobs at Zillow

Similar jobs

Same sub-niche: Executive and general management

All Executive and general management jobs → · All Operations and Management sub-niches →

FAQ

What is the Transaction Management Associate job at Zillow?

A mid level role in operations and management (executive and general management) listed 2 days ago. The full description is on this page and on The Muse.

Where is this job?

Remote / flexible (United States). A remote or flexible location is listed; confirm with the employer which states are accepted.

How do I apply?

Use the "View this job and apply on The Muse" button. AtiveSite does not receive applications.

How much does it pay?

The listing does not publish pay, and we could not match the title to one official occupation.

What is the cost of living there?

See the state or country guide for rent, income and taxes.

How old is this listing?

It was posted on 2026-11-06 (2 days ago). Jobs older than 90 days are not shown.

Are there similar jobs?

Yes: browse executive and general management jobs in the United States.

Sources and terms

• Job data: The Muse public API (listing dated 2026-11-06). The job disappears from this site when it disappears from the source.
• Wages and projections: BLS OEWS (May 2025) and Employment Projections 2025–35.
• City and county figures: Census Bureau ACS 2020–2024, BEA, BLS QCEW and LAUS, NASA POWER climatology; distances from Census Gazetteer coordinates.

AtiveSite is not affiliated with or endorsed by The Muse, the employer or any government agency, and does not process applications. Verify every detail with the employer before acting.

Sources

• BLS OEWS (wages and employment by occupation, May 2025)
• BLS Employment Projections 2025–35
• BLS Local Area Unemployment Statistics
• BLS JOLTS
• BLS State and Metro Area Employment
• Census Bureau American Community Survey (via Census Reporter)
• BEA GDP by state and Regional Price Parities
• IRS 2026 tax adjustments
• U.S. Department of Labor, minimum wage by state
• Tax Foundation state income tax rates 2026
• USAJOBS
• USCIS
• U.S. Department of State, visas
• NASA POWER climatology
• GeoNames / Census Gazetteer (coordinates)