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Workforce Management Analyst

Spectrum · Louisville, KY · posted yesterday

In short: Workforce Management Analyst at Spectrum in Louisville, KY, posted yesterday.

By AtiveSite · Published 07/11/2026 · Updated 08/11/2026 · Every figure is linked to its source below.

Spectrumemployer
Louisville, KYlocation
Executive and general managemesub-niche
yesterdayposted
🆕 Work guides: live jobs + official data, law, permits, pay and cost of living. United States · Kentucky · Jefferson County · Louisville · all 80 cities + map → · all 120 counties → · Kentucky rankings · all 51 states → · 200 largest companies · 240 best job niches · Federal jobs in Kentucky

The job

LIVE Live feed (private-sector employer) Source: The Muse public API · Data: listed 2026-11-07

EmployerSpectrum
LocationLouisville, Kentucky
FieldOperations and Management › Executive and general management
LevelMid Level
Source categoryManagement
Posted2026-11-07 (yesterday)
Work arrangementOn-site at the location listed
PayNot published in the source listing

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
The Workforce Management Analyst is responsible for analyzing call volume trends, preparing forecasts, and providing scheduling recommendations for Charter contact centers.



Required Skills/Abilities and Knowledge

Required Education

Required Related Work Experience and Number of Years

#LI-KB2
CWF380 2026-85110 CWF380 2026

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get To Know Us: Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ: CHTR), the leading internet and video provider in the nation and the fastest growing mobile company in our footprint, with services available to more than 70 million homes and businesses across 45 states. Supported by our 100% U.S.-based employees, we are America's Internet Company®.

At close of the Cox acquisition, Spectrum announced that over the next 18 months, it will fully return legacy Cox's customer service function to the U.S.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Explore around this job

Field: Operations and Management Sub-niche: Executive and general management All jobs at Spectrum Jobs in Kentucky Jobs in Louisville, KY Louisville city guide Kentucky state guide Jefferson County economy Pay for this occupation (BLS) All 46 open jobs for this occupation

View this job and apply on The Muse →

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About the role

This is a Mid Level role in the Operations and Management field (Executive and general management) at Spectrum. Mid-level roles usually expect some years of relevant experience and the ability to work with limited supervision.

The closest occupation in the official wage statistics is Management analysts (a match by name, so treat it as an estimate). Nationally its median pay is $101,860 a year (BLS OEWS, May 2025), employment is projected to change by +10.1% between 2025 and 2035, and the typical entry route is: Bachelor's degree.

In the Louisville/Jefferson County, KY-IN area the median for this occupation is $91,560 a year with 1,910 jobs (BLS OEWS, May 2025). This is a statistic for the occupation, not an offer from this employer.

Pay by state and metro area for this occupation →

Does the pay work here? (estimate)

Estimate for a wage earner: 2026 federal brackets and standard deduction (IRS), Social Security 6.2% up to $184,500, Medicare 1.45% (+0.9% above $200,000 single / $250,000 married), and a state rate you set; set your own state tax rate. It ignores credits, pre-tax deductions, local taxes and benefits. Sources: IRS: tax year 2026 inflation adjustments · SSA wage base per Federal Register notice 2025-19763.

How to prepare and behave

This is editorial guidance, not information from the employer.

Know your rights as a candidate and an employee:

The city

The job is in Louisville, KY. Below is what the official statistics say about living and working there.

How Louisville compares. Among the 80 largest places in Kentucky, Louisville is #1 by population, #21 for long commutes (#1 = fewest), #24 for remote work (#1 = most), #29 for college degrees (#1 = most). Its county, Jefferson County, is #5 of 120 counties for average pay ($71,280).

The place in numbers

Louisville has 631,818 residents (ACS 2020–2024), about 13.9% of the population of Kentucky. It covers 263 square miles of land, which works out to roughly 2,402 people per square mile. The median age is 37.7, 4% younger than the state median (37.7 against 39.1).

Housing

The median gross rent is $1,120 a month (rent plus utilities), 16% above the state median ($1,120 against $967). Over a year that is 20.1% of the median household income. US housing guidance treats housing as affordable when it takes 30% of income or less, so the typical household is under that line. The median home value is $233,900, which is 3.5 times the median household income ($66,849); a ratio under 4 usually means ownership is within reach for many households. 60.7% of households own their home, 11% below the state average (60.7% against 68.3%).

Work and pay

The Louisville/Jefferson County, KY-IN metropolitan area has 685,190 jobs in the BLS wage survey, and the median pay across all occupations is $48,370 a year, 5% below the national median ($48,370 against $50,980). The biggest occupation groups are transportation and material moving (90,400 jobs, median $46,830); office and administrative support (85,080 jobs, median $45,920); production (60,110 jobs, median $48,440). The area is most specialised in production (1.6 times) and transportation and material moving (1.5 times), where the share of workers is well above the national share. The best-paying groups with at least 5,000 jobs are management ($105,630) and computer and mathematical ($86,670). In 2026M09 the unemployment rate of Jefferson County was 4.6%. 65.4% of residents aged 16 and over are in the labour force. The city lies in Jefferson County; its jobs, pay by industry and GDP are on the county page.

Getting around

Among workers, 72.3% drive alone, 1.8% use public transit, 2.0% walk, 13.3% work from home. 6.8% of workers commute 45 minutes or more, 46% below the state average (6.8% against 12.5%). Remote work is more common than in the state as a whole, which widens the set of employers a resident can work for without moving.

People and education

33.8% of adults aged 25 and over hold a bachelor's degree or higher, 23% above the state share (33.8% against 27.6%). 10.4% of residents were born outside the United States, 123% above the state share (10.4% against 4.7%). The poverty rate is 15.8%, about the same as the state rate (15.8% against 16.1%).

Climate

The warmest month is Jul, averaging 77°F (24.9°C), and the coolest is Jan at 32°F (0.0°C). About 1,305 mm (51 inches) of precipitation falls in a year; May is the wettest month (138 mm) and Jan the driest (86 mm). These values come from NASA satellite-based climatology on a grid of about 50 km, so they describe the wider area, not a weather station in the city.

Nearby cities to compare

Closest cities in this guide: Jeffersontown (5 miles, rent 18% higher); St. Matthews (6 miles, rent 22% higher); Lyndon (7 miles, rent 11% higher); Hillview (8 miles, rent 18% higher). Rent differences are against Louisville; use the Compare tab to put any two cities side by side.

Full guide to Louisville →Kentucky guideAll jobs in Louisville

Official links for Louisville

These links go to official sources and open in a new window. The first one is the government's or company's own site as listed in Wikidata (property "official website"); check it before relying on it.

Where to live

CITY Official statistics Source: U.S. Census Bureau, American Community Survey 2020–2024 5-year (via Census Reporter) · Data: ACS 2020–2024

Places within 50 miles (straight line) of Louisville, KY that have a guide, with what living there costs. The last-but-one column divides a year of rent by the median pay of the closest occupation ($91,560 a year), an estimate, not this employer's pay.

Sort:
Place ⇅Distance from the job city ⇅Median rent ⇅Median home value ⇅Median household income ⇅Commute 45+ min ⇅Rent as % of occupation pay ⇅Open jobs there ⇅
Shively, KY4 mi$899$154,700$50,22112.1%11.8%—
St. Matthews, KY6 mi$1,369$338,000$82,4126.3%17.9%—
Louisville, KY7 mi$1,120$233,900$66,8496.8%14.7%Jobs
Clarksville, IN7 mi$1,110$179,700$60,4673.5%14.5%—
New Albany, IN8 mi$1,026$180,500$54,7105.1%13.4%—
Jeffersonville, IN8 mi$1,148$216,800$70,9305.2%15.0%—
Lyndon, KY9 mi$1,246$276,800$65,6793.6%16.3%—
Jeffersontown, KY9 mi$1,320$250,700$81,5065.2%17.3%—
Hillview, KY11 mi$1,316$186,300$68,1117.1%17.2%—
Middletown, KY12 mi$1,502$336,000$82,5374.8%19.7%—
Mount Washington, KY16 mi$1,008$268,200$96,23917.5%13.2%—
Crestwood, KY16 mi$1,188$338,200$108,04610.7%15.6%—
Shepherdsville, KY17 mi$943$222,100$71,47611.9%12.4%—
La Grange, KY23 mi$1,143$283,200$88,46410.3%15.0%—
Fort Knox, KY26 mi$1,502n/a$82,6635.8%19.7%—
Shelbyville, KY28 mi$1,033$257,100$75,61016.8%13.5%—
Radcliff, KY30 mi$971$169,600$58,55915.0%12.7%—
Vine Grove, KY31 mi$1,334$235,400$72,56012.4%17.5%—
Bardstown, KY32 mi$977$203,500$51,38114.9%12.8%—
Elizabethtown, KY37 mi$909$245,900$60,76011.8%11.9%—

Career paths

Occupations close to Management analysts in the official classification, with pay, outlook and whether there are open jobs for them on this site right now.

Sort:
Occupation ⇅National median pay ⇅Growth 2025–35 ⇅Openings a year (US) ⇅Open jobs here ⇅
Business operations specialists, all other$83,050+3.9%98,7002 open
Market research analysts and marketing specialists$78,760+7.0%82,000none right now
Training and development specialists$69,280+10.8%46,000none right now

Distances

CITY Calculation (straight line) Source: U.S. Census Bureau Gazetteer (coordinates) · Data: 2024

How far Louisville, KY is from the 20 largest US cities, in straight-line miles (not driving distance). Click a column to sort.

Sort:
From ⇅Straight-line distance (miles) ⇅Population of that city ⇅
Indianapolis, IN109 mi885,860
Columbus, OH191 mi914,802
Chicago, IL270 mi2,711,226
Charlotte, NC342 mi903,844
Philadelphia, PA581 mi1,579,706
Jacksonville, FL592 mi977,670
New York, NY651 mi8,483,844
Oklahoma City, OK678 mi697,125
Dallas, TX724 mi1,307,930
Fort Worth, TX753 mi963,194
Houston, TX802 mi2,328,253
Austin, TX876 mi979,539
San Antonio, TX950 mi1,479,835
Denver, CO1,031 mi718,877
Phoenix, AZ1,504 mi1,642,323
San Diego, CA1,796 mi1,389,526
Los Angeles, CA1,837 mi3,857,263
Seattle, WA1,942 mi754,195
San Jose, CA1,959 mi990,138
San Francisco, CA2,017 mi830,235

Nearby cities with open jobs (within 120 miles)

Sort:
City ⇅Straight-line distance ⇅Open jobs ⇅
Indianapolis, IN109 mi184

The employer

Spectrum is the employer in this listing. See all its open jobs here →

Company description (from The Muse): Spectrum provides a full range of advanced broadband services, including video entertainment programming, internet access, and home phone service.

size: Large Size; industries: Media, Technology, Telecom; locations on The Muse: Charlotte, NC, Denver, CO, St. Louis, MO, Stamford, CT.

We do not hold headcount or revenue for this employer. Check its careers site and, if it is listed on a stock exchange, its public filings (SEC EDGAR search).

The employer's profile on The Muse →

What it is like to work at a company (culture, schedules, benefits) is not in the source data, so we do not describe it. Read the description and ask the questions under "How to prepare".

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FAQ

What is the Workforce Management Analyst job at Spectrum?

A mid level role in operations and management (executive and general management) listed yesterday. The full description is on this page and on The Muse.

Where is this job?

Louisville, KY.

How do I apply?

Use the "View this job and apply on The Muse" button. AtiveSite does not receive applications.

How much does it pay?

The listing does not publish pay. For the closest occupation (Management analysts) the national median is $101,860 a year (BLS OEWS, May 2025).

What is the cost of living there?

Median rent in Louisville is $1,120 a month and median household income $66,849 (ACS 2020–2024).

How old is this listing?

It was posted on 2026-11-07 (yesterday). Jobs older than 90 days are not shown.

Are there similar jobs?

Yes: browse executive and general management jobs in Kentucky.

Sources and terms

AtiveSite is not affiliated with or endorsed by The Muse, the employer or any government agency, and does not process applications. Verify every detail with the employer before acting.

Sources

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