Jobs Private USA → Sales and Customers → Customer success and service → Customer Experience Coordinator

Customer Experience Coordinator

The TJX Companies, Inc. · Washington, DC · posted 3 days ago

In short: Customer Experience Coordinator at The TJX Companies, Inc. in Washington, DC, posted 3 days ago.

By AtiveSite · Published 07/11/2026 · Updated 08/11/2026 · Every figure is linked to its source below.

The TJX Companies, Inc.employer
Washington, DClocation
Customer success and servicesub-niche
3 days agoposted
🆕 Work guides: live jobs + official data, law, permits, pay and cost of living. United States · District of Columbia · District of Columbia · Washington · all 1 cities + map → · all 1 counties → · District of Columbia rankings · all 51 states → · 200 largest companies · 240 best job niches · Federal jobs in District of Columbia

The job

LIVE Live feed (private-sector employer) Source: The Muse public API · Data: listed 2026-11-05

EmployerThe TJX Companies, Inc.
LocationWashington, District of Columbia
FieldSales and Customers › Customer success and service
LevelMid Level
Source categoryRetail
Posted2026-11-05 (3 days ago)
Work arrangementOn-site at the location listed
PayNot published in the source listing

Job description

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

Opportunity: Grow Your Career

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.


Who We're Looking For: You.


Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address:
3254 M Street NW

Location:
USA TJ Maxx Store 1351 Washington DC

This position has a starting pay range of USD $19.40 to $19.90 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Explore around this job

Field: Sales and Customers Sub-niche: Customer success and service All jobs at The TJX Companies, Inc. Jobs in District of Columbia Jobs in Washington, DC Washington city guide District of Columbia state guide District of Columbia economy

View this job and apply on The Muse →

You apply on The Muse or on the employer's page; AtiveSite does not receive or process applications and is not affiliated with The Muse. The description above is shown as the source published it.

About the role

This is a Mid Level role in the Sales and Customers field (Customer success and service) at The TJX Companies, Inc.. Mid-level roles usually expect some years of relevant experience and the ability to work with limited supervision.

We could not match this job title to one occupation in the official wage statistics, so no pay estimate is shown. Pay is not in the source listing; ask the employer for the range and compare in the 240 job niches.

Does the pay work here? (estimate)

Estimate for a wage earner: 2026 federal brackets and standard deduction (IRS), Social Security 6.2% up to $184,500, Medicare 1.45% (+0.9% above $200,000 single / $250,000 married), and a state rate you set; set your own state tax rate. It ignores credits, pre-tax deductions, local taxes and benefits. Sources: IRS: tax year 2026 inflation adjustments · SSA wage base per Federal Register notice 2025-19763.

How to prepare and behave

This is editorial guidance, not information from the employer.

Know your rights as a candidate and an employee:

The city

The job is in Washington, DC. Below is what the official statistics say about living and working there.

How Washington compares. Among the 1 largest places in District of Columbia, Washington is #1 by population, #1 for rent (#1 = cheapest), #1 for household income (#1 = highest), #1 for college degrees (#1 = most). Its county, District of Columbia, is #1 of 1 counties for average pay ($122,982).

The place in numbers

Washington has 681,294 residents (ACS 2020–2024), about 100.0% of the population of District of Columbia. It covers 61 square miles of land, which works out to roughly 11,146 people per square mile. The median age is 34.9, about the same as the state median (34.9 against 34.9).

Housing

The median gross rent is $1,954 a month (rent plus utilities), about the same as the state median ($1,954 against $1,954). Over a year that is 21.3% of the median household income. US housing guidance treats housing as affordable when it takes 30% of income or less, so the typical household is under that line. The median home value is $737,100, which is 6.7 times the median household income ($109,870); a ratio above 5 usually means buying is out of reach without savings or a second income. 41.5% of households own their home, about the same as the state average (41.5% against 41.5%).

Work and pay

The Washington-Arlington-Alexandria, DC-VA-MD-WV metropolitan area has 3,136,190 jobs in the BLS wage survey, and the median pay across all occupations is $71,060 a year, 39% above the national median ($71,060 against $50,980). The biggest occupation groups are business and financial operations (369,190 jobs, median $105,260); management (319,760 jobs, median $165,010); office and administrative support (290,050 jobs, median $53,250). The area is most specialised in legal (2.6 times) and computer and mathematical (2.2 times), where the share of workers is well above the national share. The best-paying groups with at least 5,000 jobs are legal ($175,070) and management ($165,010). In 2026M09 the unemployment rate of District of Columbia was 5.3%. 70.9% of residents aged 16 and over are in the labour force. The city lies in District of Columbia; its jobs, pay by industry and GDP are on the county page.

Getting around

Among workers, 27.4% drive alone, 20.3% use public transit, 9.5% walk, 33.0% work from home. 19.0% of workers commute 45 minutes or more, about the same as the state average (19.0% against 19.0%).

People and education

64.2% of adults aged 25 and over hold a bachelor's degree or higher, about the same as the state share (64.2% against 64.2%). 14.3% of residents were born outside the United States, about the same as the state share (14.3% against 14.3%). The poverty rate is 15.4%, about the same as the state rate (15.4% against 15.4%).

Climate

The warmest month is Jul, averaging 78°F (25.8°C), and the coolest is Jan at 32°F (0.1°C). About 1,152 mm (45 inches) of precipitation falls in a year; Jun is the wettest month (118 mm) and Jan the driest (67 mm). These values come from NASA satellite-based climatology on a grid of about 50 km, so they describe the wider area, not a weather station in the city.

Nearby cities to compare

Closest cities in this guide: Chillum (5 miles, rent 11% lower); Arlington (5 miles, rent 19% higher); Hyattsville (5 miles, rent 6% lower); Takoma Park (5 miles, rent 27% lower). Rent differences are against Washington; use the Compare tab to put any two cities side by side.

Full guide to Washington →District of Columbia guideAll jobs in Washington

Official links for Washington

These links go to official sources and open in a new window. The first one is the government's or company's own site as listed in Wikidata (property "official website"); check it before relying on it.

Where to live

CITY Official statistics Source: U.S. Census Bureau, American Community Survey 2020–2024 5-year (via Census Reporter) · Data: ACS 2020–2024

Places within 50 miles (straight line) of Washington, DC that have a guide, with what living there costs. No pay estimate is shown because the title did not match one occupation.

Sort:
Place ⇅Distance from the job city ⇅Median rent ⇅Median home value ⇅Median household income ⇅Commute 45+ min ⇅Rent as % of occupation pay ⇅Open jobs there ⇅
Washington, DC0 mi$1,954$737,100$109,87019.0%n/aJobs
Chillum, MD5 mi$1,735$393,600$79,86431.4%n/a—
Arlington, VA5 mi$2,322$895,000$142,11414.7%n/aJobs
Hyattsville, MD5 mi$1,835$481,500$91,94128.8%n/aJobs
Takoma Park, MD5 mi$1,432$749,200$108,13626.3%n/a—
Langley Park, MD6 mi$1,707$357,200$85,32137.6%n/a—
Suitland, MD6 mi$1,707$334,800$71,58533.0%n/a—
Silver Spring, MD7 mi$1,913$643,300$99,86028.6%n/a—
East Riverdale, MD7 mi$1,716$361,400$81,83126.2%n/a—
Alexandria, VA7 mi$2,089$735,100$119,68118.0%n/aJobs
Landover, MD7 mi$1,735$313,900$72,10029.2%n/a—
Bailey's Crossroads, VA7 mi$2,021$416,600$88,48316.0%n/a—
College Park, MD8 mi$1,912$437,900$69,72119.5%n/a—
Bethesda, MD8 mi$2,469$1,169,900$192,23717.3%n/a—
Oxon Hill, MD8 mi$1,721$359,800$93,25237.2%n/a—
Huntington, VA8 mi$2,062$541,900$99,95626.4%n/a—
Camp Springs, MD9 mi$2,231$415,000$120,45638.7%n/a—
Falls Church, VA9 mi$2,190$1,055,600$143,26223.7%n/a—
Greenbelt, MD9 mi$1,848$255,400$85,99727.7%n/a—
Rose Hill, VA10 mi$2,475$687,600$174,95027.5%n/a—

Career paths

We could not match this title to one occupation, so here are the other sub-niches in Sales and Customers, where your skills may carry over:

Account management (316) Sales and business development (1467)

Distances

CITY Calculation (straight line) Source: U.S. Census Bureau Gazetteer (coordinates) · Data: 2024

How far Washington, DC is from the 20 largest US cities, in straight-line miles (not driving distance). Click a column to sort.

Sort:
From ⇅Straight-line distance (miles) ⇅Population of that city ⇅
Philadelphia, PA126 mi1,579,706
New York, NY204 mi8,483,844
Columbus, OH327 mi914,802
Charlotte, NC331 mi903,844
Indianapolis, IN491 mi885,860
Chicago, IL597 mi2,711,226
Jacksonville, FL648 mi977,670
Oklahoma City, OK1,150 mi697,125
Dallas, TX1,181 mi1,307,930
Fort Worth, TX1,212 mi963,194
Houston, TX1,219 mi2,328,253
Austin, TX1,317 mi979,539
San Antonio, TX1,387 mi1,479,835
Denver, CO1,484 mi718,877
Phoenix, AZ1,976 mi1,642,323
San Diego, CA2,267 mi1,389,526
Los Angeles, CA2,305 mi3,857,263
Seattle, WA2,324 mi754,195
San Jose, CA2,414 mi990,138
San Francisco, CA2,469 mi830,235

Nearby cities with open jobs (within 120 miles)

Sort:
City ⇅Straight-line distance ⇅Open jobs ⇅
Arlington, VA5 mi224
Chevy Chase, MD6 mi3
Alexandria, VA7 mi6
McLean, VA10 mi169
Springfield, VA12 mi1
Reston, VA18 mi10
Ashburn, VA26 mi15
Baltimore, MD35 mi107
Newark, DE86 mi8
Wilmington, DE98 mi2
Richmond, VA98 mi6
Scottsville, VA110 mi4

The employer

The TJX Companies, Inc. is the employer in this listing. See all its open jobs here →

It is among the 200 largest US-headquartered employers in our list, with about 349,000 employees worldwide (year not stated). Company page with headquarters, state economy and official links →

Official links for TJX Companies

These links go to official sources and open in a new window. The first one is the government's or company's own site as listed in Wikidata (property "official website"); check it before relying on it.

What it is like to work at a company (culture, schedules, benefits) is not in the source data, so we do not describe it. Read the description and ask the questions under "How to prepare".

Other open jobs at The TJX Companies, Inc.

Merchandise Associate

The TJX Companies, Inc. · Columbus, OH · Mid Level · Retail and stores · posted yesterday

Retail Loss Prevention Detective

The TJX Companies, Inc. · Louisville, KY · Mid Level · Retail and stores · posted yesterday

Sales floor/Cashier

The TJX Companies, Inc. · Houston, TX · Mid Level · Sales and business development · posted yesterday

Seasonal Part-time Merchandise Associate

The TJX Companies, Inc. · Houston, TX · Mid Level · Retail and stores · posted yesterday

Seasonal Part Time Associate

The TJX Companies, Inc. · El Paso, TX · Mid Level · Retail and stores · posted yesterday

Retail Cleaning Associate

The TJX Companies, Inc. · Louisville, KY · Mid Level · Security, facilities and maintenance · posted yesterday

Retail Merchandise Coordinator

The TJX Companies, Inc. · Louisville, KY · Mid Level · Administration and office · posted yesterday

Seasonal Sales Associate

The TJX Companies, Inc. · Memphis, TN · Mid Level · Sales and business development · posted yesterday

Similar jobs

Same sub-niche: Customer success and service

Call Center Triage Consultant - DC

Leidos · Washington, DC · Mid Level · Customer success and service · posted 2 days ago

Customer Experience Representative- Union Station

Enterprise Mobility · Washington, DC · Entry Level · Customer success and service · posted 9 days ago

Registered Client Service Associate

Morgan Stanley · Washington, DC · Mid Level · Customer success and service · posted 54 days ago

Community Solutions Customer Service Representative I

Spectrum · San Diego, CA · Mid Level · Customer success and service · posted yesterday

Call Center Sales Representative

Spectrum · San Antonio, TX · Mid Level · Customer success and service · posted yesterday

Call Center Sales Representative

Spectrum · Phoenix, AZ · Mid Level · Customer success and service · posted yesterday

Call Center Sales Representative (Bilingual English/Spanish)

Spectrum · Phoenix, AZ · Mid Level · Customer success and service · posted yesterday

Call Center Sales Representative (Bilingual English/Spanish)

Spectrum · San Antonio, TX · Mid Level · Customer success and service · posted yesterday

More jobs in Washington, DC

Political Producer - Spectrum News 1

Spectrum · Washington, DC · Mid Level · Content, editing and production · posted yesterday

Senior Lead Program Manager, Client Project Delivery - Professional Consulting Services (RapidScale) (Remote)

Spectrum · Washington, DC · Senior Level · Program management · posted yesterday

Client Executive III (RapidScale) (Remote)

Spectrum · Washington, DC · Senior Level · Account management · posted yesterday

Merrill Advisor Development Program - Financial Advisor: Washington DC Market

Bank of America · Washington, DC · Mid Level · Banking and wealth advisory · posted yesterday

Merrill Advisor Development Program - Financial Advisor: Washington DC Market

Merrill · Washington, DC · Mid Level · Banking and wealth advisory · posted yesterday

Deputy Program Manager

Leidos · Washington, DC · Senior Level · Program management · posted yesterday

All Customer success and service jobs → · All Sales and Customers sub-niches →

FAQ

What is the Customer Experience Coordinator job at The TJX Companies, Inc.?

A mid level role in sales and customers (customer success and service) listed 3 days ago. The full description is on this page and on The Muse.

Where is this job?

Washington, DC.

How do I apply?

Use the "View this job and apply on The Muse" button. AtiveSite does not receive applications.

How much does it pay?

The listing does not publish pay, and we could not match the title to one official occupation.

What is the cost of living there?

Median rent in Washington is $1,954 a month and median household income $109,870 (ACS 2020–2024).

How old is this listing?

It was posted on 2026-11-05 (3 days ago). Jobs older than 90 days are not shown.

Are there similar jobs?

Yes: browse customer success and service jobs in District of Columbia.

Sources and terms

AtiveSite is not affiliated with or endorsed by The Muse, the employer or any government agency, and does not process applications. Verify every detail with the employer before acting.

Sources

Jobs in other countries

🇺🇸 United States🇩🇪 Germany🇸🇪 Sweden🇸🇬 Singapore