IT Support Technician

The job

LIVE Live feed (private-sector employer) Source: The Muse public API · Data: listed 2026-10-29

Job description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

The "Technician, IT Support" will be based in San Jose, CA, reporting to IT Supervisor.

This role will be In charge of installing and helping desktop/laptop hardware and software, computers peripherals, office printers and maintain PC assets.

What a typical day looks like:

• Performs the installation, repair, and preventative maintenance of personal computer and related systems.
• Configure cellular phones for end users to meet corporate specifications
• Assists in determining suitable software to meet user requirements.
• Manage required supplies for printers (not to include paper).
• Install software, patches, and updates on desktops, laptops.
• Keep accurate tracking of all assets supported by Deskside.
• Maintains PC assets in both a physical and logical manner and maintain its accurate tracking.
• Provide 1st line technical support for end-user's computers hardware and software, printers, and its network connectivity.
• Troubleshoots software and hardware failures and identifies network problems when they relate to personal (desktop or laptop) end-user's computers.
• Assist Network Administrator/Analyst to troubleshoot end-users' network-related issues.
• Interacts with vendors to facilitate repairs of hardware, i.e., printers, laptops, and desktops.

• An associate degree is preferred or equivalent experience and training.
• Typically requires a minimum of 8 years of related experience.
• Working knowledge of PC architecture.
• Advanced knowledge of Windows 10 and 11.
• Working knowledge of Active Directory, Mac OS, Android, and iOS.
• Advance knowledge of imaging processes used for deployment of PCs in standard environments.
• Demonstrates advanced technical skills, which may be, used to conduct on-the-job training and/guide other associates.
• Highly skilled with ability to move between shifts, products, and applications.
• Demonstrates advanced technologies as well as functional techniques and improves processes.
• Takes action and requires high degree of initiative to resolve problems and develop recommendations.
• Microsoft Certified Systems Engineer a plus.
• Contributes to and improves technical techniques and concepts. Resolutions may impact BU, Region, or corporate level.
• Acts singly to define methods and procedures on new assignments.
• May provide guidance to other non-exempt personnel.

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

Explore around this job

Field: Technology Sub-niche: Cloud, IT and infrastructure All jobs at Flex Jobs in California Jobs in San Jose, CA San Jose city guide California state guide Santa Clara County economy

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About the role

This is a Senior Level role in the Technology field (Cloud, IT and infrastructure) at Flex. Senior roles usually expect substantial experience, ownership of results and often the ability to guide others.

We could not match this job title to one occupation in the official wage statistics, so no pay estimate is shown. Pay is not in the source listing; ask the employer for the range and compare in the 240 job niches.

Does the pay work here? (estimate)

How to prepare and behave

This is editorial guidance, not information from the employer.

• Read the whole description and match your examples to its requirements; use the same words the posting uses where they are true for you.
• Research the employer before the interview: what it does, who its customers are and recent news; prepare two or three questions about the work.
• Arrive early (or log in early for a video call), dress one step above the daily dress code, and test your camera and audio beforehand.
• Answer with short stories: the situation, what you did and the result. Give numbers when you have them and never invent them.
• Be honest about gaps; say what you did to learn and how fast you can close them.
• Ask about the team, the first 90 days, how success is measured and the schedule; do not open with salary and time off.
• When pay comes up, know the market range for the occupation and your lowest acceptable offer before you answer; ask for the full package in writing.
• Send a short thank-you message within a day, mentioning one thing you discussed.
• Have code, data work or projects you can show, and be ready to think aloud: many technical interviews test how you reason, not only the answer.

Know your rights as a candidate and an employee:

• U.S. Equal Employment Opportunity Commission: prohibited employment practices
• U.S. Department of Labor: Wage and Hour Division
• CareerOneStop (U.S. Department of Labor): job search help, interview tips and resumes
• USA.gov: avoiding job scams

The city

The job is in San Jose, CA. Below is what the official statistics say about living and working there.

How San Jose compares. Among the 145 largest places in California, San Jose is #3 by population, #30 for household income (#1 = highest), #110 for rent (#1 = cheapest), #48 for college degrees (#1 = most). Its county, Santa Clara County, is #1 of 58 counties for average pay ($197,043).

The place in numbers

San Jose has 990,138 residents (ACS 2020–2024), about 2.5% of the population of California. It covers 178 square miles of land, which works out to roughly 5,564 people per square mile. The median age is 38.2, about the same as the state median (38.2 against 37.9).

Housing

The median gross rent is $2,669 a month (rent plus utilities), 31% above the state median ($2,669 against $2,036). Over a year that is 21.9% of the median household income. US housing guidance treats housing as affordable when it takes 30% of income or less, so the typical household is under that line. The median home value is $1,233,200, which is 8.4 times the median household income ($146,427); a ratio above 5 usually means buying is out of reach without savings or a second income. 55.8% of households own their home, about the same as the state average (55.8% against 55.9%).

Work and pay

The San Jose-Sunnyvale-Santa Clara, CA metropolitan area has 1,134,970 jobs in the BLS wage survey, and the median pay across all occupations is $84,050 a year, 65% above the national median ($84,050 against $50,980). The biggest occupation groups are computer and mathematical (149,970 jobs, median $186,320); management (115,110 jobs, median $210,750); business and financial operations (94,210 jobs, median $125,240). The area is most specialised in computer and mathematical (3.9 times) and architecture and engineering (2.5 times), where the share of workers is well above the national share. The best-paying groups with at least 5,000 jobs are management ($210,750) and legal ($195,190). In 2026M09 the unemployment rate of Santa Clara County was 4.2%. 67.6% of residents aged 16 and over are in the labour force. The city lies in Santa Clara County; its jobs, pay by industry and GDP are on the county page.

Getting around

Among workers, 62.9% drive alone, 2.4% use public transit, 1.8% walk, 20.3% work from home. 15.3% of workers commute 45 minutes or more, 21% below the state average (15.3% against 19.4%).

People and education

47.3% of adults aged 25 and over hold a bachelor's degree or higher, 28% above the state share (47.3% against 37.1%). 42.0% of residents were born outside the United States, 56% above the state share (42.0% against 27.0%). The poverty rate is 8.1%, 32% below the state rate (8.1% against 12.0%).

Climate

The warmest month is Aug, averaging 68°F (19.8°C), and the coolest is Jan at 47°F (8.3°C). About 510 mm (20 inches) of precipitation falls in a year; Dec is the wettest month (114 mm) and Jul the driest (0 mm). These values come from NASA satellite-based climatology on a grid of about 50 km, so they describe the wider area, not a weather station in the city.

Nearby cities to compare

Closest cities in this guide: Campbell (8 miles, similar rent); Los Gatos (9 miles, rent 22% higher); Santa Clara (10 miles, rent 13% higher); Milpitas (10 miles, rent 17% higher). Rent differences are against San Jose; use the Compare tab to put any two cities side by side.

Full guide to San Jose →California guideAll jobs in San Jose

Official links for San Jose

• Census Bureau data profile for San Jose
• Official website of Santa Clara County: santaclaracounty.gov
• Official state website: ca.gov
• BLS Economy at a Glance: California

These links go to official sources and open in a new window. The first one is the government's or company's own site as listed in Wikidata (property "official website"); check it before relying on it.

Where to live

CITY Official statistics Source: U.S. Census Bureau, American Community Survey 2020–2024 5-year (via Census Reporter) · Data: ACS 2020–2024

Places within 50 miles (straight line) of San Jose, CA that have a guide, with what living there costs. No pay estimate is shown because the title did not match one occupation.

Career paths

We could not match this title to one occupation, so here are the other sub-niches in Technology, where your skills may carry over:

Cybersecurity (366) Data, analytics and AI (1991) Software engineering (1880) Product management (412)

Distances

CITY Calculation (straight line) Source: U.S. Census Bureau Gazetteer (coordinates) · Data: 2024

How far San Jose, CA is from the 20 largest US cities, in straight-line miles (not driving distance). Click a column to sort.

Nearby cities with open jobs (within 120 miles)

The employer

Flex is the employer in this listing. See all its open jobs here →

We do not hold headcount or revenue for this employer. Check its careers site and, if it is listed on a stock exchange, its public filings (SEC EDGAR search).

What it is like to work at a company (culture, schedules, benefits) is not in the source data, so we do not describe it. Read the description and ask the questions under "How to prepare".

Other open jobs at Flex

Similar jobs

Same sub-niche: Cloud, IT and infrastructure

More jobs in San Jose, CA

All Cloud, IT and infrastructure jobs → · All Technology sub-niches →

FAQ

What is the IT Support Technician job at Flex?

A senior level role in technology (cloud, it and infrastructure) listed 10 days ago. The full description is on this page and on The Muse.

Where is this job?

San Jose, CA.

How do I apply?

Use the "View this job and apply on The Muse" button. AtiveSite does not receive applications.

How much does it pay?

The listing does not publish pay, and we could not match the title to one official occupation.

What is the cost of living there?

Median rent in San Jose is $2,669 a month and median household income $146,427 (ACS 2020–2024).

How old is this listing?

It was posted on 2026-10-29 (10 days ago). Jobs older than 90 days are not shown.

Are there similar jobs?

Yes: browse cloud, it and infrastructure jobs in California.

Sources and terms

• Job data: The Muse public API (listing dated 2026-10-29). The job disappears from this site when it disappears from the source.
• Wages and projections: BLS OEWS (May 2025) and Employment Projections 2025–35.
• City and county figures: Census Bureau ACS 2020–2024, BEA, BLS QCEW and LAUS, NASA POWER climatology; distances from Census Gazetteer coordinates.

AtiveSite is not affiliated with or endorsed by The Muse, the employer or any government agency, and does not process applications. Verify every detail with the employer before acting.

Sources

• BLS OEWS (wages and employment by occupation, May 2025)
• BLS Employment Projections 2025–35
• BLS Local Area Unemployment Statistics
• BLS JOLTS
• BLS State and Metro Area Employment
• Census Bureau American Community Survey (via Census Reporter)
• BEA GDP by state and Regional Price Parities
• IRS 2026 tax adjustments
• U.S. Department of Labor, minimum wage by state
• Tax Foundation state income tax rates 2026
• USAJOBS
• USCIS
• U.S. Department of State, visas
• NASA POWER climatology
• GeoNames / Census Gazetteer (coordinates)