Jobs Private USA → Sales and Customers → Customer success and service → Client Service Associate

Client Service Associate

PNC · Phoenix, AZ · posted 7 days ago

In short: Client Service Associate at PNC in Phoenix, AZ, posted 7 days ago.

By AtiveSite · Published 07/11/2026 · Updated 08/11/2026 · Every figure is linked to its source below.

PNCemployer
Phoenix, AZlocation
Customer success and servicesub-niche
7 days agoposted
🆕 Work guides: live jobs + official data, law, permits, pay and cost of living. United States · Arizona · Maricopa County · Phoenix · all 80 cities + map → · all 15 counties → · Arizona rankings · all 51 states → · 200 largest companies · 240 best job niches · Federal jobs in Arizona

The job

LIVE Live feed (private-sector employer) Source: The Muse public API · Data: listed 2026-11-01

EmployerPNC
LocationPhoenix, Arizona
FieldSales and Customers › Customer success and service
LevelMid Level
Source categoryAccount Management
Posted2026-11-01 (7 days ago)
Work arrangementOn-site at the location listed
PayNot published in the source listing

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Client Service Associate within PNC's Private Banking organization, you will be based in Phoenix, AZ.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description


PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Competencies
Accuracy and Attention to Detail, Client Relationship Management, Customer Support Policies, Standards and Procedures, Decision Making and Critical Thinking, Fiduciary Responsibilities, Investment Management, Managing Multiple Priorities, Products and Services

Work Experience
Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education
Bachelors

Certifications
No Required Certification(s)

Licenses
No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Explore around this job

Field: Sales and Customers Sub-niche: Customer success and service All jobs at PNC Jobs in Arizona Jobs in Phoenix, AZ Phoenix city guide Arizona state guide Maricopa County economy

View this job and apply on The Muse →

You apply on The Muse or on the employer's page; AtiveSite does not receive or process applications and is not affiliated with The Muse. The description above is shown as the source published it.

About the role

This is a Mid Level role in the Sales and Customers field (Customer success and service) at PNC. Mid-level roles usually expect some years of relevant experience and the ability to work with limited supervision.

We could not match this job title to one occupation in the official wage statistics, so no pay estimate is shown. Pay is not in the source listing; ask the employer for the range and compare in the 240 job niches.

Does the pay work here? (estimate)

Estimate for a wage earner: 2026 federal brackets and standard deduction (IRS), Social Security 6.2% up to $184,500, Medicare 1.45% (+0.9% above $200,000 single / $250,000 married), and a state rate you set; set your own state tax rate. It ignores credits, pre-tax deductions, local taxes and benefits. Sources: IRS: tax year 2026 inflation adjustments · SSA wage base per Federal Register notice 2025-19763.

How to prepare and behave

This is editorial guidance, not information from the employer.

Know your rights as a candidate and an employee:

The city

The job is in Phoenix, AZ. Below is what the official statistics say about living and working there.

How Phoenix compares. Among the 80 largest places in Arizona, Phoenix is #1 by population, #72 for homeownership (#1 = highest), #51 for rent (#1 = cheapest), #30 for household income (#1 = highest). Its county, Maricopa County, is #2 of 15 counties for average pay ($73,840).

The place in numbers

Phoenix has 1,642,323 residents (ACS 2020–2024), about 22.3% of the population of Arizona. It covers 518 square miles of land, which works out to roughly 3,169 people per square mile. The median age is 34.9, 11% younger than the state median (34.9 against 39.0).

Housing

The median gross rent is $1,582 a month (rent plus utilities), about the same as the state median ($1,582 against $1,543). Over a year that is 23.3% of the median household income. US housing guidance treats housing as affordable when it takes 30% of income or less, so the typical household is under that line. The median home value is $420,700, which is 5.2 times the median household income ($81,332); a ratio above 5 usually means buying is out of reach without savings or a second income. 57.3% of households own their home, 15% below the state average (57.3% against 67.4%).

Work and pay

The Phoenix-Mesa-Chandler, AZ metropolitan area has 2,375,760 jobs in the BLS wage survey, and the median pay across all occupations is $51,380 a year, about the same as the national median ($51,380 against $50,980). The biggest occupation groups are office and administrative support (295,910 jobs, median $48,120); sales and related (221,850 jobs, median $39,320); transportation and material moving (206,600 jobs, median $45,620). The area is most specialised in construction and extraction (1.4 times) and management (1.1 times), where the share of workers is above the national share. The best-paying groups with at least 5,000 jobs are management ($114,410) and computer and mathematical ($105,240). In 2026M09 the unemployment rate of Maricopa County was 4.1%. 68.2% of residents aged 16 and over are in the labour force. The city lies in Maricopa County; its jobs, pay by industry and GDP are on the county page.

Getting around

Among workers, 64.2% drive alone, 1.9% use public transit, 1.5% walk, 19.0% work from home. 12.7% of workers commute 45 minutes or more, 11% below the state average (12.7% against 14.2%).

People and education

33.6% of adults aged 25 and over hold a bachelor's degree or higher, about the same as the state share (33.6% against 33.3%). 19.0% of residents were born outside the United States, 47% above the state share (19.0% against 13.0%). The poverty rate is 13.7%, 10% above the state rate (13.7% against 12.5%).

Climate

The warmest month is Jul, averaging 93°F (33.9°C), and the coolest is Dec at 52°F (11.0°C). About 254 mm (10 inches) of precipitation falls in a year; Jan is the wettest month (33 mm) and Jun the driest (2 mm). These values come from NASA satellite-based climatology on a grid of about 50 km, so they describe the wider area, not a weather station in the city.

Nearby cities to compare

Closest cities in this guide: Glendale (6 miles, rent 3% lower); Paradise Valley (8 miles, rent 121% higher); Sun City (12 miles, similar rent); Youngtown (12 miles, rent 27% lower). Rent differences are against Phoenix; use the Compare tab to put any two cities side by side.

Full guide to Phoenix →Arizona guideAll jobs in Phoenix

Official links for Phoenix

These links go to official sources and open in a new window. The first one is the government's or company's own site as listed in Wikidata (property "official website"); check it before relying on it.

Where to live

CITY Official statistics Source: U.S. Census Bureau, American Community Survey 2020–2024 5-year (via Census Reporter) · Data: ACS 2020–2024

Places within 50 miles (straight line) of Phoenix, AZ that have a guide, with what living there costs. No pay estimate is shown because the title did not match one occupation.

Sort:
Place ⇅Distance from the job city ⇅Median rent ⇅Median home value ⇅Median household income ⇅Commute 45+ min ⇅Rent as % of occupation pay ⇅Open jobs there ⇅
Phoenix, AZ0 mi$1,582$420,700$81,33212.7%n/aJobs
Glendale, AZ6 mi$1,528$387,500$73,53017.4%n/aJobs
Paradise Valley, AZ8 mi$3,501$2,000,001$247,1593.3%n/a—
Sun City, AZ12 mi$1,569$280,900$54,58612.4%n/a—
Youngtown, AZ12 mi$1,157$320,000$68,32119.2%n/a—
Tolleson, AZ13 mi$1,309$306,400$59,6269.4%n/a—
El Mirage, AZ14 mi$1,806$321,900$78,05025.1%n/a—
Scottsdale, AZ15 mi$2,013$789,800$110,8866.5%n/aJobs
Tempe, AZ16 mi$1,743$455,400$79,6637.2%n/a—
Sun City West, AZ17 mi$1,672$377,800$63,68516.8%n/a—
Anthem, AZ19 mi$2,548$569,900$120,61318.1%n/aJobs
Peoria, AZ19 mi$1,843$463,600$95,81519.6%n/a—
Fountain Hills, AZ20 mi$1,890$622,900$112,65416.4%n/a—
New River, AZ21 mi$1,948$640,600$134,28939.0%n/a—
Surprise, AZ22 mi$2,033$435,100$96,71123.0%n/a—
Avondale, AZ23 mi$1,832$394,600$86,12318.4%n/a—
Chandler, AZ24 mi$1,902$507,800$108,09510.6%n/aJobs
Mesa, AZ25 mi$1,620$408,000$82,75211.2%n/aJobs
Gilbert, AZ27 mi$2,110$575,100$122,55113.5%n/a—
Goodyear, AZ27 mi$1,956$471,300$103,31922.1%n/a—

Career paths

We could not match this title to one occupation, so here are the other sub-niches in Sales and Customers, where your skills may carry over:

Account management (316) Sales and business development (1467)

Distances

CITY Calculation (straight line) Source: U.S. Census Bureau Gazetteer (coordinates) · Data: 2024

How far Phoenix, AZ is from the 20 largest US cities, in straight-line miles (not driving distance). Click a column to sort.

Sort:
From ⇅Straight-line distance (miles) ⇅Population of that city ⇅
Phoenix, AZ0 mi1,642,323
San Diego, CA296 mi1,389,526
Los Angeles, CA364 mi3,857,263
Denver, CO585 mi718,877
San Jose, CA604 mi990,138
San Francisco, CA678 mi830,235
Oklahoma City, OK839 mi697,125
San Antonio, TX847 mi1,479,835
Fort Worth, TX854 mi963,194
Austin, TX870 mi979,539
Dallas, TX887 mi1,307,930
Houston, TX1,015 mi2,328,253
Seattle, WA1,108 mi754,195
Chicago, IL1,445 mi2,711,226
Indianapolis, IN1,494 mi885,860
Columbus, OH1,662 mi914,802
Charlotte, NC1,779 mi903,844
Jacksonville, FL1,791 mi977,670
Philadelphia, PA2,077 mi1,579,706
New York, NY2,141 mi8,483,844

Nearby cities with open jobs (within 120 miles)

Sort:
City ⇅Straight-line distance ⇅Open jobs ⇅
Glendale, AZ6 mi2
Anthem, AZ19 mi1
Chandler, AZ24 mi56
Apache Junction, AZ34 mi17
Payson, AZ64 mi2

The employer

PNC is the employer in this listing. See all its open jobs here →

Company description (from The Muse): At PNC, we foster a work environment where employees can thrive while delivering a great customer experience. Here, you’ll be given the flexibility, trust and respect to do things that matter to you and support your career growth, while enabling you to make a positive impact on the people and communities around you. We have been committed to providing our clients with great service and powerful financial expertise to help them meet their financial goals. We are proud of our longstanding history of supporting not only our customers but also our communities, employees and shareholders.

size: Large Size; industries: Financial Services, Technology; locations on The Muse: Pittsburgh, PA.

We do not hold headcount or revenue for this employer. Check its careers site and, if it is listed on a stock exchange, its public filings (SEC EDGAR search).

The employer's profile on The Muse →

What it is like to work at a company (culture, schedules, benefits) is not in the source data, so we do not describe it. Read the description and ask the questions under "How to prepare".

Other open jobs at PNC

Lead Teller

PNC · Colorado Springs, CO · Senior Level · Recruiting and human resources · posted yesterday

Account Manager II

PNC · Remote / flexible (United States) · Mid Level · Account management · posted yesterday

Mortgage Loan Officer

PNC · Austin, TX · Mid Level · Banking and wealth advisory · posted yesterday

Lead Teller - Colfax & Franklin

PNC · Denver, CO · Senior Level · Recruiting and human resources · posted yesterday

Relationship Mgr III-C&IB (F)

PNC · New York, NY · Senior Level · Account management · posted yesterday

Sr Relationship Manager - C&IB

PNC · Nashville, TN · Senior Level · Banking and wealth advisory · posted yesterday

Sales Leader II - C&IB Market Leader

PNC · Boston, MA · Senior Level · Sales and business development · posted yesterday

Wealth Advisor - PNC Wealth Management

PNC · Cleveland, OH · Mid Level · Banking and wealth advisory · posted yesterday

Similar jobs

Same sub-niche: Customer success and service

Call Center Sales Representative

Spectrum · Phoenix, AZ · Mid Level · Customer success and service · posted yesterday

Call Center Sales Representative (Bilingual English/Spanish)

Spectrum · Phoenix, AZ · Mid Level · Customer success and service · posted yesterday

Client Services Representative II-Small Business Deposits

Bank of America · Phoenix, AZ · Mid Level · Customer success and service · posted yesterday

Client Services Representative II-Second Shift

Bank of America · Phoenix, AZ · Mid Level · Customer success and service · posted yesterday

Client Services Representative II-Second Shift

Merrill · Phoenix, AZ · Mid Level · Customer success and service · posted yesterday

Client Services Representative II-Small Business Deposits

Merrill · Phoenix, AZ · Mid Level · Customer success and service · posted yesterday

Customer Service - Bank

Charles Schwab · Phoenix, AZ · Senior Level · Customer success and service · posted 2 days ago

Full-Time Customer Service Representative - Safford

Enterprise Mobility · Tucson, AZ · Senior Level · Customer success and service · posted 4 days ago

More jobs in Phoenix, AZ

Claims Advocate - Risk Management

Uber · Phoenix, AZ · Mid Level · Insurance and claims · posted yesterday

Web Optimization Analyst

Spectrum · Phoenix, AZ · Mid Level · Data, analytics and AI · posted yesterday

Outside Sales Representative

Spectrum · Phoenix, AZ · Mid Level · Sales and business development · posted yesterday

Technical Specialist

Spectrum · Phoenix, AZ · Mid Level · Legal and compliance · posted yesterday

Recruiter II

Spectrum · Phoenix, AZ · Senior Level · Recruiting and human resources · posted yesterday

Client Executive III (RapidScale) (Remote)

Spectrum · Phoenix, AZ · Senior Level · Account management · posted yesterday

All Customer success and service jobs → · All Sales and Customers sub-niches →

FAQ

What is the Client Service Associate job at PNC?

A mid level role in sales and customers (customer success and service) listed 7 days ago. The full description is on this page and on The Muse.

Where is this job?

Phoenix, AZ.

How do I apply?

Use the "View this job and apply on The Muse" button. AtiveSite does not receive applications.

How much does it pay?

The listing does not publish pay, and we could not match the title to one official occupation.

What is the cost of living there?

Median rent in Phoenix is $1,582 a month and median household income $81,332 (ACS 2020–2024).

How old is this listing?

It was posted on 2026-11-01 (7 days ago). Jobs older than 90 days are not shown.

Are there similar jobs?

Yes: browse customer success and service jobs in Arizona.

Sources and terms

AtiveSite is not affiliated with or endorsed by The Muse, the employer or any government agency, and does not process applications. Verify every detail with the employer before acting.

Sources

Jobs in other countries

🇺🇸 United States🇩🇪 Germany🇸🇪 Sweden🇸🇬 Singapore