Sr. Relationship Manager, Global Commercial Banking - Healthcare, Education, Not-for-Profit (New York, Melville)
Bank of America · Melville, NY · Senior Level · Banking and wealth advisory · posted yesterday
Bank of America · Phoenix, AZ · posted yesterday
By AtiveSite · Published 07/11/2026 · Updated 08/11/2026 · Every figure is linked to its source below.
| Employer | Bank of America |
|---|---|
| Location | Phoenix, Arizona |
| Field | Sales and Customers › Customer success and service |
| Level | Mid Level |
| Source category | Human Resources and Recruitment |
| Posted | 2026-11-07 (yesterday) |
| Work arrangement | On-site at the location listed |
| Pay | Not published in the source listing |
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
"Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy"
Job Description:
This job is responsible for resolving routine client requests through calls, chats, or emails in an inbound contact center environment. Key responsibilities include working in a challenging environment, ensuring accuracy, using logic, multi-tasking, toggling between systems, and communicating resolutions while delivering a great client experience. Job expectations include providing seamless service delivery by answering client questions, resolving problems, providing appropriate account maintenance, and looking for opportunities to deepen relationships through digital solutions.
Responsibilities:
Field: Sales and Customers Sub-niche: Customer success and service All jobs at Bank of America Jobs in Arizona Jobs in Phoenix, AZ Phoenix city guide Arizona state guide Maricopa County economy
View this job and apply on The Muse →
You apply on The Muse or on the employer's page; AtiveSite does not receive or process applications and is not affiliated with The Muse. The description above is shown as the source published it.
This is a Mid Level role in the Sales and Customers field (Customer success and service) at Bank of America. Mid-level roles usually expect some years of relevant experience and the ability to work with limited supervision.
We could not match this job title to one occupation in the official wage statistics, so no pay estimate is shown. Pay is not in the source listing; ask the employer for the range and compare in the 240 job niches.
Estimate for a wage earner: 2026 federal brackets and standard deduction (IRS), Social Security 6.2% up to $184,500, Medicare 1.45% (+0.9% above $200,000 single / $250,000 married), and a state rate you set; set your own state tax rate. It ignores credits, pre-tax deductions, local taxes and benefits. Sources: IRS: tax year 2026 inflation adjustments · SSA wage base per Federal Register notice 2025-19763.
This is editorial guidance, not information from the employer.
Know your rights as a candidate and an employee:
The job is in Phoenix, AZ. Below is what the official statistics say about living and working there.
How Phoenix compares. Among the 80 largest places in Arizona, Phoenix is #1 by population, #72 for homeownership (#1 = highest), #51 for rent (#1 = cheapest), #30 for household income (#1 = highest). Its county, Maricopa County, is #2 of 15 counties for average pay ($73,840).
Phoenix has 1,642,323 residents (ACS 2020–2024), about 22.3% of the population of Arizona. It covers 518 square miles of land, which works out to roughly 3,169 people per square mile. The median age is 34.9, 11% younger than the state median (34.9 against 39.0).
The median gross rent is $1,582 a month (rent plus utilities), about the same as the state median ($1,582 against $1,543). Over a year that is 23.3% of the median household income. US housing guidance treats housing as affordable when it takes 30% of income or less, so the typical household is under that line. The median home value is $420,700, which is 5.2 times the median household income ($81,332); a ratio above 5 usually means buying is out of reach without savings or a second income. 57.3% of households own their home, 15% below the state average (57.3% against 67.4%).
The Phoenix-Mesa-Chandler, AZ metropolitan area has 2,375,760 jobs in the BLS wage survey, and the median pay across all occupations is $51,380 a year, about the same as the national median ($51,380 against $50,980). The biggest occupation groups are office and administrative support (295,910 jobs, median $48,120); sales and related (221,850 jobs, median $39,320); transportation and material moving (206,600 jobs, median $45,620). The area is most specialised in construction and extraction (1.4 times) and management (1.1 times), where the share of workers is above the national share. The best-paying groups with at least 5,000 jobs are management ($114,410) and computer and mathematical ($105,240). In 2026M09 the unemployment rate of Maricopa County was 4.1%. 68.2% of residents aged 16 and over are in the labour force. The city lies in Maricopa County; its jobs, pay by industry and GDP are on the county page.
Among workers, 64.2% drive alone, 1.9% use public transit, 1.5% walk, 19.0% work from home. 12.7% of workers commute 45 minutes or more, 11% below the state average (12.7% against 14.2%).
33.6% of adults aged 25 and over hold a bachelor's degree or higher, about the same as the state share (33.6% against 33.3%). 19.0% of residents were born outside the United States, 47% above the state share (19.0% against 13.0%). The poverty rate is 13.7%, 10% above the state rate (13.7% against 12.5%).
The warmest month is Jul, averaging 93°F (33.9°C), and the coolest is Dec at 52°F (11.0°C). About 254 mm (10 inches) of precipitation falls in a year; Jan is the wettest month (33 mm) and Jun the driest (2 mm). These values come from NASA satellite-based climatology on a grid of about 50 km, so they describe the wider area, not a weather station in the city.
Closest cities in this guide: Glendale (6 miles, rent 3% lower); Paradise Valley (8 miles, rent 121% higher); Sun City (12 miles, similar rent); Youngtown (12 miles, rent 27% lower). Rent differences are against Phoenix; use the Compare tab to put any two cities side by side.
Full guide to Phoenix →Arizona guideAll jobs in Phoenix
These links go to official sources and open in a new window. The first one is the government's or company's own site as listed in Wikidata (property "official website"); check it before relying on it.
Places within 50 miles (straight line) of Phoenix, AZ that have a guide, with what living there costs. No pay estimate is shown because the title did not match one occupation.
| Place ⇅ | Distance from the job city ⇅ | Median rent ⇅ | Median home value ⇅ | Median household income ⇅ | Commute 45+ min ⇅ | Rent as % of occupation pay ⇅ | Open jobs there ⇅ |
|---|---|---|---|---|---|---|---|
| Phoenix, AZ | 0 mi | $1,582 | $420,700 | $81,332 | 12.7% | n/a | Jobs |
| Glendale, AZ | 6 mi | $1,528 | $387,500 | $73,530 | 17.4% | n/a | Jobs |
| Paradise Valley, AZ | 8 mi | $3,501 | $2,000,001 | $247,159 | 3.3% | n/a | — |
| Sun City, AZ | 12 mi | $1,569 | $280,900 | $54,586 | 12.4% | n/a | — |
| Youngtown, AZ | 12 mi | $1,157 | $320,000 | $68,321 | 19.2% | n/a | — |
| Tolleson, AZ | 13 mi | $1,309 | $306,400 | $59,626 | 9.4% | n/a | — |
| El Mirage, AZ | 14 mi | $1,806 | $321,900 | $78,050 | 25.1% | n/a | — |
| Scottsdale, AZ | 15 mi | $2,013 | $789,800 | $110,886 | 6.5% | n/a | Jobs |
| Tempe, AZ | 16 mi | $1,743 | $455,400 | $79,663 | 7.2% | n/a | — |
| Sun City West, AZ | 17 mi | $1,672 | $377,800 | $63,685 | 16.8% | n/a | — |
| Anthem, AZ | 19 mi | $2,548 | $569,900 | $120,613 | 18.1% | n/a | Jobs |
| Peoria, AZ | 19 mi | $1,843 | $463,600 | $95,815 | 19.6% | n/a | — |
| Fountain Hills, AZ | 20 mi | $1,890 | $622,900 | $112,654 | 16.4% | n/a | — |
| New River, AZ | 21 mi | $1,948 | $640,600 | $134,289 | 39.0% | n/a | — |
| Surprise, AZ | 22 mi | $2,033 | $435,100 | $96,711 | 23.0% | n/a | — |
| Avondale, AZ | 23 mi | $1,832 | $394,600 | $86,123 | 18.4% | n/a | — |
| Chandler, AZ | 24 mi | $1,902 | $507,800 | $108,095 | 10.6% | n/a | Jobs |
| Mesa, AZ | 25 mi | $1,620 | $408,000 | $82,752 | 11.2% | n/a | Jobs |
| Gilbert, AZ | 27 mi | $2,110 | $575,100 | $122,551 | 13.5% | n/a | — |
| Goodyear, AZ | 27 mi | $1,956 | $471,300 | $103,319 | 22.1% | n/a | — |
We could not match this title to one occupation, so here are the other sub-niches in Sales and Customers, where your skills may carry over:
Account management (316) Sales and business development (1467)
How far Phoenix, AZ is from the 20 largest US cities, in straight-line miles (not driving distance). Click a column to sort.
| From ⇅ | Straight-line distance (miles) ⇅ | Population of that city ⇅ |
|---|---|---|
| Phoenix, AZ | 0 mi | 1,642,323 |
| San Diego, CA | 296 mi | 1,389,526 |
| Los Angeles, CA | 364 mi | 3,857,263 |
| Denver, CO | 585 mi | 718,877 |
| San Jose, CA | 604 mi | 990,138 |
| San Francisco, CA | 678 mi | 830,235 |
| Oklahoma City, OK | 839 mi | 697,125 |
| San Antonio, TX | 847 mi | 1,479,835 |
| Fort Worth, TX | 854 mi | 963,194 |
| Austin, TX | 870 mi | 979,539 |
| Dallas, TX | 887 mi | 1,307,930 |
| Houston, TX | 1,015 mi | 2,328,253 |
| Seattle, WA | 1,108 mi | 754,195 |
| Chicago, IL | 1,445 mi | 2,711,226 |
| Indianapolis, IN | 1,494 mi | 885,860 |
| Columbus, OH | 1,662 mi | 914,802 |
| Charlotte, NC | 1,779 mi | 903,844 |
| Jacksonville, FL | 1,791 mi | 977,670 |
| Philadelphia, PA | 2,077 mi | 1,579,706 |
| New York, NY | 2,141 mi | 8,483,844 |
| City ⇅ | Straight-line distance ⇅ | Open jobs ⇅ |
|---|---|---|
| Glendale, AZ | 6 mi | 2 |
| Anthem, AZ | 19 mi | 1 |
| Chandler, AZ | 24 mi | 56 |
| Apache Junction, AZ | 34 mi | 17 |
| Payson, AZ | 64 mi | 2 |
Bank of America is the employer in this listing. See all its open jobs here →
Company description (from The Muse): Bank of America provides people, companies, and institutional investors with industry-leading financial products and services.
size: Large Size; industries: Financial Services; locations on The Muse: Charlotte, NC.
It is among the 200 largest US-headquartered employers in our list, with about 213,000 employees worldwide (2025). Company page with headquarters, state economy and official links →
These links go to official sources and open in a new window. The first one is the government's or company's own site as listed in Wikidata (property "official website"); check it before relying on it.
The employer's profile on The Muse →
What it is like to work at a company (culture, schedules, benefits) is not in the source data, so we do not describe it. Read the description and ask the questions under "How to prepare".
Bank of America · Melville, NY · Senior Level · Banking and wealth advisory · posted yesterday
Bank of America · New York, NY · Mid Level · Recruiting and human resources · posted yesterday
Bank of America · Honolulu, HI · Mid Level · Banking and wealth advisory · posted yesterday
Bank of America · Jacksonville, FL · Senior Level · Account management · posted yesterday
Bank of America · Charlotte, NC · Senior Level · Business operations and strategy · posted yesterday
Bank of America · Charlotte, NC · Senior Level · Banking and wealth advisory · posted yesterday
Bank of America · Charlotte, NC · Senior Level · Data, analytics and AI · posted yesterday
Bank of America · San Francisco, CA · Mid Level · Banking and wealth advisory · posted yesterday
Spectrum · Phoenix, AZ · Mid Level · Customer success and service · posted yesterday
Spectrum · Phoenix, AZ · Mid Level · Customer success and service · posted yesterday
Bank of America · Phoenix, AZ · Mid Level · Customer success and service · posted yesterday
Merrill · Phoenix, AZ · Mid Level · Customer success and service · posted yesterday
Merrill · Phoenix, AZ · Mid Level · Customer success and service · posted yesterday
Charles Schwab · Phoenix, AZ · Senior Level · Customer success and service · posted 2 days ago
Enterprise Mobility · Tucson, AZ · Senior Level · Customer success and service · posted 4 days ago
The TJX Companies, Inc. · Phoenix, AZ · Mid Level · Customer success and service · posted 4 days ago
Uber · Phoenix, AZ · Mid Level · Insurance and claims · posted yesterday
Spectrum · Phoenix, AZ · Mid Level · Data, analytics and AI · posted yesterday
Spectrum · Phoenix, AZ · Mid Level · Sales and business development · posted yesterday
Spectrum · Phoenix, AZ · Mid Level · Legal and compliance · posted yesterday
Spectrum · Phoenix, AZ · Senior Level · Recruiting and human resources · posted yesterday
Spectrum · Phoenix, AZ · Senior Level · Account management · posted yesterday
All Customer success and service jobs → · All Sales and Customers sub-niches →
A mid level role in sales and customers (customer success and service) listed yesterday. The full description is on this page and on The Muse.
Phoenix, AZ.
Use the "View this job and apply on The Muse" button. AtiveSite does not receive applications.
The listing does not publish pay, and we could not match the title to one official occupation.
Median rent in Phoenix is $1,582 a month and median household income $81,332 (ACS 2020–2024).
It was posted on 2026-11-07 (yesterday). Jobs older than 90 days are not shown.
Yes: browse customer success and service jobs in Arizona.
AtiveSite is not affiliated with or endorsed by The Muse, the employer or any government agency, and does not process applications. Verify every detail with the employer before acting.