Teller

The job

LIVE Live feed (private-sector employer) Source: The Muse public API · Data: listed 2026-10-31

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a(n) Teller within PNC's Retail Branch organization, you will be based in Cleveland, OH.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

• To learn more about this and other opportunities on our team Watch this video.

Explore around this job

Field: People, Legal and Administration Sub-niche: Recruiting and human resources All jobs at PNC Jobs in Ohio Jobs in Cleveland, OH Cleveland city guide Ohio state guide Cuyahoga County economy

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About the role

This is a Mid Level role in the People, Legal and Administration field (Recruiting and human resources) at PNC. Mid-level roles usually expect some years of relevant experience and the ability to work with limited supervision.

We could not match this job title to one occupation in the official wage statistics, so no pay estimate is shown. Pay is not in the source listing; ask the employer for the range and compare in the 240 job niches.

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How to prepare and behave

This is editorial guidance, not information from the employer.

• Read the whole description and match your examples to its requirements; use the same words the posting uses where they are true for you.
• Research the employer before the interview: what it does, who its customers are and recent news; prepare two or three questions about the work.
• Arrive early (or log in early for a video call), dress one step above the daily dress code, and test your camera and audio beforehand.
• Answer with short stories: the situation, what you did and the result. Give numbers when you have them and never invent them.
• Be honest about gaps; say what you did to learn and how fast you can close them.
• Ask about the team, the first 90 days, how success is measured and the schedule; do not open with salary and time off.
• When pay comes up, know the market range for the occupation and your lowest acceptable offer before you answer; ask for the full package in writing.
• Send a short thank-you message within a day, mentioning one thing you discussed.

Know your rights as a candidate and an employee:

• U.S. Equal Employment Opportunity Commission: prohibited employment practices
• U.S. Department of Labor: Wage and Hour Division
• CareerOneStop (U.S. Department of Labor): job search help, interview tips and resumes
• USA.gov: avoiding job scams

The city

The job is in Cleveland, OH. Below is what the official statistics say about living and working there.

How Cleveland compares. Among the 100 largest places in Ohio, Cleveland is #2 by population, #96 for household income (#1 = highest), #94 for homeownership (#1 = highest), #27 for rent (#1 = cheapest). Its county, Cuyahoga County, is #2 of 88 counties for average pay ($75,134).

The place in numbers

Cleveland has 366,097 residents (ACS 2020–2024), about 3.1% of the population of Ohio. It covers 78 square miles of land, which works out to roughly 4,710 people per square mile. The median age is 36.3, 9% younger than the state median (36.3 against 39.7).

Housing

The median gross rent is $945 a month (rent plus utilities), 9% below the state median ($945 against $1,034). Over a year that is 27.8% of the median household income. US housing guidance treats housing as affordable when it takes 30% of income or less, so the typical household is under that line. The median home value is $102,000, which is 2.5 times the median household income ($40,801); a ratio under 4 usually means ownership is within reach for many households. 41.7% of households own their home, 38% below the state average (41.7% against 67.2%). A low ownership share points to a rental-heavy market with more apartments and shorter stays.

Work and pay

The Cleveland, OH metropolitan area has 1,031,130 jobs in the BLS wage survey, and the median pay across all occupations is $50,140 a year, about the same as the national median ($50,140 against $50,980). The biggest occupation groups are office and administrative support (117,740 jobs, median $47,300); food preparation and serving related (90,560 jobs, median $31,320); transportation and material moving (88,040 jobs, median $42,360). The area is most specialised in production (1.5 times) and healthcare practitioners and technical (1.3 times), where the share of workers is above the national share. The best-paying groups with at least 5,000 jobs are management ($107,210) and computer and mathematical ($99,970). In 2026M09 the unemployment rate of Cuyahoga County was 2.0%. 60.4% of residents aged 16 and over are in the labour force. The city lies in Cuyahoga County; its jobs, pay by industry and GDP are on the county page.

Getting around

Among workers, 64.6% drive alone, 6.5% use public transit, 5.2% walk, 11.5% work from home. 7.3% of workers commute 45 minutes or more, 32% below the state average (7.3% against 10.8%).

People and education

22.4% of adults aged 25 and over hold a bachelor's degree or higher, 29% below the state share (22.4% against 31.5%). 6.3% of residents were born outside the United States, 21% above the state share (6.3% against 5.2%). The poverty rate is 30.6%, 130% above the state rate (30.6% against 13.3%).

Climate

The warmest month is Jul, averaging 73°F (23.0°C), and the coolest is Jan at 28°F (-2.5°C). About 937 mm (37 inches) of precipitation falls in a year; May is the wettest month (96 mm) and Feb the driest (56 mm). These values come from NASA satellite-based climatology on a grid of about 50 km, so they describe the wider area, not a weather station in the city.

Nearby cities to compare

Closest cities in this guide: Garfield Heights (6 miles, rent 19% higher); Lakewood (6 miles, rent 13% higher); Cleveland Heights (6 miles, rent 29% higher); Shaker Heights (7 miles, rent 24% higher). Rent differences are against Cleveland; use the Compare tab to put any two cities side by side.

Full guide to Cleveland →Ohio guideAll jobs in Cleveland

Official links for Cleveland

• Census Bureau data profile for Cleveland
• Official state website: ohio.gov
• BLS Economy at a Glance: Ohio

These links go to official sources and open in a new window. The first one is the government's or company's own site as listed in Wikidata (property "official website"); check it before relying on it.

Where to live

The job city has no coordinates we can place on the map, so no housing comparison is shown. Use the 250 largest cities table to compare rent and income.

Career paths

We could not match this title to one occupation, so here are the other sub-niches in People, Legal and Administration, where your skills may carry over:

Legal and compliance (331) Administration and office (228)

Distances

This job has no single city we can place on the map (remote, flexible or unmatched location), so no distance table is shown. Browse all People, Legal and Administration jobs with distances from any of the 20 largest cities.

The employer

PNC is the employer in this listing. See all its open jobs here →

Company description (from The Muse): At PNC, we foster a work environment where employees can thrive while delivering a great customer experience. Here, you’ll be given the flexibility, trust and respect to do things that matter to you and support your career growth, while enabling you to make a positive impact on the people and communities around you. We have been committed to providing our clients with great service and powerful financial expertise to help them meet their financial goals. We are proud of our longstanding history of supporting not only our customers but also our communities, employees and shareholders.

size: Large Size; industries: Financial Services, Technology; locations on The Muse: Pittsburgh, PA.

We do not hold headcount or revenue for this employer. Check its careers site and, if it is listed on a stock exchange, its public filings (SEC EDGAR search).

The employer's profile on The Muse →

What it is like to work at a company (culture, schedules, benefits) is not in the source data, so we do not describe it. Read the description and ask the questions under "How to prepare".

Other open jobs at PNC

Similar jobs

Same sub-niche: Recruiting and human resources

More jobs in Cleveland, OH

All Recruiting and human resources jobs → · All People, Legal and Administration sub-niches →

FAQ

What is the Teller job at PNC?

A mid level role in people, legal and administration (recruiting and human resources) listed 8 days ago. The full description is on this page and on The Muse.

Where is this job?

Cleveland, OH.

How do I apply?

Use the "View this job and apply on The Muse" button. AtiveSite does not receive applications.

How much does it pay?

The listing does not publish pay, and we could not match the title to one official occupation.

What is the cost of living there?

Median rent in Cleveland is $945 a month and median household income $40,801 (ACS 2020–2024).

How old is this listing?

It was posted on 2026-10-31 (8 days ago). Jobs older than 90 days are not shown.

Are there similar jobs?

Yes: browse recruiting and human resources jobs in Ohio.

Sources and terms

• Job data: The Muse public API (listing dated 2026-10-31). The job disappears from this site when it disappears from the source.
• Wages and projections: BLS OEWS (May 2025) and Employment Projections 2025–35.
• City and county figures: Census Bureau ACS 2020–2024, BEA, BLS QCEW and LAUS, NASA POWER climatology; distances from Census Gazetteer coordinates.

AtiveSite is not affiliated with or endorsed by The Muse, the employer or any government agency, and does not process applications. Verify every detail with the employer before acting.

Sources

• BLS OEWS (wages and employment by occupation, May 2025)
• BLS Employment Projections 2025–35
• BLS Local Area Unemployment Statistics
• BLS JOLTS
• BLS State and Metro Area Employment
• Census Bureau American Community Survey (via Census Reporter)
• BEA GDP by state and Regional Price Parities
• IRS 2026 tax adjustments
• U.S. Department of Labor, minimum wage by state
• Tax Foundation state income tax rates 2026
• USAJOBS
• USCIS
• U.S. Department of State, visas
• NASA POWER climatology
• GeoNames / Census Gazetteer (coordinates)