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Lead Teller

PNC · Philadelphia, PA · posted 8 days ago

In short: Lead Teller at PNC in Philadelphia, PA, posted 8 days ago.

By AtiveSite · Published 07/11/2026 · Updated 08/11/2026 · Every figure is linked to its source below.

PNCemployer

Philadelphia, PAlocation

Teaching and trainingsub-niche

8 days agoposted

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The job

LIVE Live feed (private-sector employer) Source: The Muse public API · Data: listed 2026-10-31

Employer	PNC
Location	Philadelphia, Pennsylvania
Field	Education and Training › Teaching and training
Level	Senior Level
Source category	Education
Posted	2026-10-31 (8 days ago)
Work arrangement	On-site at the location listed
Pay	Not published in the source listing

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Lead Teller within PNC's Retail organization, you will be based in Philadelphia, PA at our Convention Center Branch.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Coaches, mentors and leads tellers by example to deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Coaches, mentors and leads tellers by example in identifying opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Coaches, mentors and leads tellers by example in performing lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Coaches, mentors and leads tellers by example with clear communication skills, transaction handling and problem resolution processes. Assists the Branch Manager in performance management and new hire selection processes.
Coaches, mentors and leads tellers by example in adhering to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

To learn more about this and other opportunities on our team.Watch this video.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

Competencies
Accuracy and Attention to Detail, Addressing Customer Needs, Coaching Others, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs

Work Experience
Roles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education
No Degree

Certifications
No Required Certification(s)

Licenses
No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Explore around this job

Field: Education and Training Sub-niche: Teaching and training All jobs at PNC Jobs in Pennsylvania Jobs in Philadelphia, PA Philadelphia city guide Pennsylvania state guide Philadelphia County economy

View this job and apply on The Muse →

You apply on The Muse or on the employer's page; AtiveSite does not receive or process applications and is not affiliated with The Muse. The description above is shown as the source published it.

About the role

This is a Senior Level role in the Education and Training field (Teaching and training) at PNC. Senior roles usually expect substantial experience, ownership of results and often the ability to guide others.

We could not match this job title to one occupation in the official wage statistics, so no pay estimate is shown. Pay is not in the source listing; ask the employer for the range and compare in the 240 job niches.

Does the pay work here? (estimate)

Gross salary a year Filing State income tax rate %

Estimate for a wage earner: 2026 federal brackets and standard deduction (IRS), Social Security 6.2% up to $184,500, Medicare 1.45% (+0.9% above $200,000 single / $250,000 married), and a state rate you set; set your own state tax rate. It ignores credits, pre-tax deductions, local taxes and benefits. Sources: IRS: tax year 2026 inflation adjustments · SSA wage base per Federal Register notice 2025-19763.

How to prepare and behave

This is editorial guidance, not information from the employer.

Read the whole description and match your examples to its requirements; use the same words the posting uses where they are true for you.
Research the employer before the interview: what it does, who its customers are and recent news; prepare two or three questions about the work.
Arrive early (or log in early for a video call), dress one step above the daily dress code, and test your camera and audio beforehand.
Answer with short stories: the situation, what you did and the result. Give numbers when you have them and never invent them.
Be honest about gaps; say what you did to learn and how fast you can close them.
Ask about the team, the first 90 days, how success is measured and the schedule; do not open with salary and time off.
When pay comes up, know the market range for the occupation and your lowest acceptable offer before you answer; ask for the full package in writing.
Send a short thank-you message within a day, mentioning one thing you discussed.

Know your rights as a candidate and an employee:

The city

The job is in Philadelphia, PA. Below is what the official statistics say about living and working there.

How Philadelphia compares. Among the 100 largest places in Pennsylvania, Philadelphia is #1 by population, #96 for long commutes (#1 = fewest), #80 for rent (#1 = cheapest), #22 for remote work (#1 = most). Its county, Philadelphia County, is #4 of 67 counties for average pay ($83,187).

The place in numbers

Philadelphia has 1,579,706 residents (ACS 2020–2024), about 12.1% of the population of Pennsylvania. It covers 134 square miles of land, which works out to roughly 11,760 people per square mile. The median age is 35.3, 14% younger than the state median (35.3 against 40.9).

Housing

The median gross rent is $1,397 a month (rent plus utilities), 16% above the state median ($1,397 against $1,209). Over a year that is 27.1% of the median household income. US housing guidance treats housing as affordable when it takes 30% of income or less, so the typical household is under that line. The median home value is $243,100, which is 3.9 times the median household income ($61,953); a ratio under 4 usually means ownership is within reach for many households. 51.8% of households own their home, 25% below the state average (51.8% against 69.3%). A low ownership share points to a rental-heavy market with more apartments and shorter stays.

Work and pay

The Philadelphia-Camden-Wilmington, PA-NJ-DE-MD metropolitan area has 2,897,830 jobs in the BLS wage survey, and the median pay across all occupations is $54,310 a year, 7% above the national median ($54,310 against $50,980). The biggest occupation groups are office and administrative support (320,580 jobs, median $49,040); transportation and material moving (247,580 jobs, median $44,740); food preparation and serving related (235,150 jobs, median $34,710). The area is most specialised in healthcare support (1.5 times) and legal (1.4 times), where the share of workers is well above the national share. The best-paying groups with at least 5,000 jobs are management ($131,960) and computer and mathematical ($107,250). In 2026M09 the unemployment rate of Philadelphia County was 4.3%. 63.6% of residents aged 16 and over are in the labour force. The city lies in Philadelphia County; its jobs, pay by industry and GDP are on the county page.

Getting around

Among workers, 46.0% drive alone, 16.7% use public transit, 7.1% walk, 18.4% work from home. 23.9% of workers commute 45 minutes or more, 46% above the state average (23.9% against 16.4%).

People and education

35.4% of adults aged 25 and over hold a bachelor's degree or higher, about the same as the state share (35.4% against 35.2%). 15.2% of residents were born outside the United States, 97% above the state share (15.2% against 7.7%). The poverty rate is 21.4%, 82% above the state rate (21.4% against 11.7%).

Climate

The warmest month is Jul, averaging 76°F (24.6°C), and the coolest is Jan at 30°F (-1.0°C). About 1,228 mm (48 inches) of precipitation falls in a year; Jul is the wettest month (124 mm) and Jan the driest (78 mm). These values come from NASA satellite-based climatology on a grid of about 50 km, so they describe the wider area, not a weather station in the city.

Nearby cities to compare

Closest cities in this guide: Bala Cynwyd (5 miles, rent 35% higher); Camden (5 miles, rent 12% lower); Collingswood (7 miles, rent 7% higher); Cherry Hill Mall (8 miles, rent 53% higher). Rent differences are against Philadelphia; use the Compare tab to put any two cities side by side.

Full guide to Philadelphia →Pennsylvania guide All jobs in Philadelphia

Official links for Philadelphia

These links go to official sources and open in a new window. The first one is the government's or company's own site as listed in Wikidata (property "official website"); check it before relying on it.

Where to live

CITY Official statistics Source: U.S. Census Bureau, American Community Survey 2020–2024 5-year (via Census Reporter) · Data: ACS 2020–2024

Places within 50 miles (straight line) of Philadelphia, PA that have a guide, with what living there costs. No pay estimate is shown because the title did not match one occupation.

Sort:

Place ⇅	Distance from the job city ⇅	Median rent ⇅	Median home value ⇅	Median household income ⇅	Commute 45+ min ⇅	Rent as % of occupation pay ⇅	Open jobs there ⇅
Philadelphia, PA	0 mi	$1,397	$243,100	$61,953	23.9%	n/a	Jobs
Bala Cynwyd, PA	5 mi	$1,886	$640,400	$150,000	17.8%	n/a	—
Camden, NJ	5 mi	$1,226	$112,000	$40,546	10.1%	n/a	—
Collingswood, NJ	7 mi	$1,488	$380,400	$90,184	15.1%	n/a	—
Cherry Hill Mall, NJ	8 mi	$2,132	$341,200	$103,708	19.6%	n/a	—
Westmont, NJ	8 mi	$1,754	$422,200	$115,317	13.8%	n/a	—
Yeadon, PA	8 mi	$1,213	$182,800	$49,759	21.7%	n/a	—
Roslyn, PA	8 mi	$1,306	$328,800	$99,318	21.9%	n/a	—
Ardmore, PA	9 mi	$1,763	$453,100	$119,111	15.4%	n/a	—
Lansdowne, PA	9 mi	$1,304	$210,500	$73,232	25.8%	n/a	—
Darby, PA	9 mi	$1,308	$117,900	$39,863	32.5%	n/a	—
Willow Grove, PA	10 mi	$1,765	$357,300	$98,064	19.3%	n/a	—
Moorestown-Lenola, NJ	10 mi	$1,648	$581,700	$138,398	19.1%	n/a	—
Drexel Hill, PA	10 mi	$1,357	$266,400	$88,168	22.3%	n/a	—
Horsham, PA	12 mi	$1,446	$388,500	$94,987	15.7%	n/a	—
Broomall, PA	12 mi	$1,765	$483,000	$105,625	14.4%	n/a	—
Springdale, NJ	13 mi	$879	$493,900	$164,796	22.5%	n/a	—
Norristown, PA	13 mi	$1,422	$213,900	$66,701	13.2%	n/a	—
Croydon, PA	14 mi	$1,312	$293,700	$70,308	18.9%	n/a	—
King of Prussia, PA	14 mi	$2,077	$436,200	$117,912	15.1%	n/a	Jobs

Career paths

We could not match this title to one occupation, so here are the other sub-niches in Education and Training, where your skills may carry over:

Distances

CITY Calculation (straight line) Source: U.S. Census Bureau Gazetteer (coordinates) · Data: 2024

How far Philadelphia, PA is from the 20 largest US cities, in straight-line miles (not driving distance). Click a column to sort.

Sort:

From ⇅	Straight-line distance (miles) ⇅	Population of that city ⇅
Philadelphia, PA	0 mi	1,579,706
New York, NY	77 mi	8,483,844
Columbus, OH	415 mi	914,802
Charlotte, NC	455 mi	903,844
Indianapolis, IN	584 mi	885,860
Chicago, IL	667 mi	2,711,226
Jacksonville, FL	763 mi	977,670
Oklahoma City, OK	1,259 mi	697,125
Dallas, TX	1,298 mi	1,307,930
Fort Worth, TX	1,328 mi	963,194
Houston, TX	1,343 mi	2,328,253
Austin, TX	1,437 mi	979,539
San Antonio, TX	1,508 mi	1,479,835
Denver, CO	1,570 mi	718,877
Phoenix, AZ	2,077 mi	1,642,323
San Diego, CA	2,365 mi	1,389,526
Seattle, WA	2,374 mi	754,195
Los Angeles, CA	2,399 mi	3,857,263
San Jose, CA	2,497 mi	990,138
San Francisco, CA	2,550 mi	830,235

Nearby cities with open jobs (within 120 miles)

Sort:

City ⇅	Straight-line distance ⇅	Open jobs ⇅
Fort Washington, PA	10 mi	2
Marlton, NJ	13 mi	13
Wilmington, DE	28 mi	2
Newark, DE	40 mi	8
Bethlehem, PA	44 mi	3
Lakewood, NJ	49 mi	2
Atlantic City, NJ	57 mi	5
Iselin, NJ	58 mi	2
Jersey City, NJ	74 mi	108
New York, NY	77 mi	2,049
Brooklyn, NY	78 mi	1
Manhattan, NY	81 mi	3
Mahwah, NJ	91 mi	2
Baltimore, MD	93 mi	107
Deer Park, NY	109 mi	17
Darien, CT	114 mi	11

The employer

PNC is the employer in this listing. See all its open jobs here →

Company description (from The Muse): At PNC, we foster a work environment where employees can thrive while delivering a great customer experience. Here, you’ll be given the flexibility, trust and respect to do things that matter to you and support your career growth, while enabling you to make a positive impact on the people and communities around you. We have been committed to providing our clients with great service and powerful financial expertise to help them meet their financial goals. We are proud of our longstanding history of supporting not only our customers but also our communities, employees and shareholders.

size: Large Size; industries: Financial Services, Technology; locations on The Muse: Pittsburgh, PA.

We do not hold headcount or revenue for this employer. Check its careers site and, if it is listed on a stock exchange, its public filings (SEC EDGAR search).

The employer's profile on The Muse →

What it is like to work at a company (culture, schedules, benefits) is not in the source data, so we do not describe it. Read the description and ask the questions under "How to prepare".

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All Teaching and training jobs → · All Education and Training sub-niches →

FAQ

What is the Lead Teller job at PNC?

A senior level role in education and training (teaching and training) listed 8 days ago. The full description is on this page and on The Muse.

Where is this job?

Philadelphia, PA.

How do I apply?

Use the "View this job and apply on The Muse" button. AtiveSite does not receive applications.

How much does it pay?

The listing does not publish pay, and we could not match the title to one official occupation.

What is the cost of living there?

Median rent in Philadelphia is $1,397 a month and median household income $61,953 (ACS 2020–2024).

How old is this listing?

It was posted on 2026-10-31 (8 days ago). Jobs older than 90 days are not shown.

Are there similar jobs?

Yes: browse teaching and training jobs in Pennsylvania.

Sources and terms

Job data: The Muse public API (listing dated 2026-10-31). The job disappears from this site when it disappears from the source.
Wages and projections: BLS OEWS (May 2025) and Employment Projections 2025–35.
City and county figures: Census Bureau ACS 2020–2024, BEA, BLS QCEW and LAUS, NASA POWER climatology; distances from Census Gazetteer coordinates.

AtiveSite is not affiliated with or endorsed by The Muse, the employer or any government agency, and does not process applications. Verify every detail with the employer before acting.

Sources

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