Dirección: Blvd. Juan Pablo II 1951, Cdad. Río Bravo, C.P. 32550, Juárez, Chih.
Participará en el diagnóstico y resolución de problemas técnicos, administración de servidores y bases de datos, desarrollo e integración de aplicaciones, así como en el diseño e implementación de soluciones tecnológicas que respondan a las necesidades operativas del negocio.
Asimismo, colaborará con equipos multidisciplinarios en entornos de Tecnologías de la Información (IT) y Tecnologías de Operación (OT), contribuyendo a la conectividad, integración y optimización de sistemas tecnológicos utilizados en operaciones industriales.
Responsabilidades clave del puesto
Brindar soporte técnico a los usuarios, tanto de manera presencial como remota.
Recibir, diagnosticar, resolver y dar seguimiento a incidentes de TI y solicitudes de servicio.
Diagnosticar y solucionar fallas relacionadas con hardware, software, redes, servidores, periféricos y conectividad.
Participar en el diseño, evaluación e implementación de soluciones tecnológicas alineadas con las necesidades operativas del negocio.
Apoyar en el desarrollo, mantenimiento y mejora de aplicaciones mediante lenguajes de programación como VB, C# y Python.
Colaborar en la administración, configuración y mantenimiento de servidores, infraestructura tecnológica y bases de datos.
Apoyar en la integración de aplicaciones empresariales y sistemas tecnológicos.
Participar en actividades de conectividad e integración entre sistemas IT y OT en entornos industriales.
Brindar soporte en el diagnóstico de problemas de comunicación e integración relacionados con PLC y otros sistemas de automatización industrial.
Instalar, configurar, mantener y actualizar equipos de cómputo, aplicaciones y sistemas de TI.
Gestionar y dar seguimiento a cuentas de usuario, accesos y permisos.
Realizar análisis de problemas técnicos, identificar causas raíz e implementar acciones correctivas para prevenir recurrencias.
Documentar incidentes, soluciones, configuraciones y procedimientos técnicos.
Escalar problemas complejos a equipos especializados o proveedores externos cuando sea necesario.
Colaborar con equipos de Producción, Manufactura, Ingeniería y Automatización para garantizar la continuidad de los sistemas tecnológicos.
Brindar soporte durante la implementación de nuevos sistemas, equipos y proyectos tecnológicos.
Garantizar el cumplimiento de las políticas y procedimientos de seguridad de la información.
Mantener una comunicación efectiva con los usuarios y proporcionar un soporte orientado al servicio.
Participar en actividades de mantenimiento preventivo y correctivo de equipos e infraestructura de TI.
Impulsar iniciativas de mejora continua para optimizar procesos, sistemas y servicios tecnológicos.
We are looking for a talented IT Associate to join our Information Technology team within a global organization.
Key Responsibilities
Provide technical support to end users, both on-site and remotely.
Receive, diagnose, resolve, and follow up on IT incidents and service requests.
Troubleshoot hardware, software, network, server, peripheral, and connectivity issues.
Participate in the design, evaluation, and implementation of technology solutions aligned with business and operational requirements.
Support the development, maintenance, and enhancement of applications using programming languages such as VB, C#, and Python.
Assist with the administration, configuration, monitoring, and maintenance of servers, IT infrastructure, and databases.
Support the integration of enterprise applications and technology systems.
Collaborate on IT/OT connectivity and systems integration initiatives within industrial and manufacturing environments.
Provide technical support for troubleshooting PLC communication and integration issues involving industrial automation systems.
Install, configure, maintain, and update computer equipment, applications, and IT systems.
Manage and maintain user accounts, access rights, and permissions.
Perform technical problem analysis, identify root causes, and implement corrective actions to prevent recurring issues.
Document incidents, technical solutions, system configurations, and standard operating procedures.
Escalate complex technical issues to specialized teams or external vendors as needed.
Collaborate with Production, Manufacturing, Engineering, and Automation teams to ensure the continuity and reliability of technology systems.
Provide technical support during the implementation of new systems, equipment, and technology projects.
Ensure compliance with information security policies, standards, and procedures.
Maintain effective communication with end users and deliver customer-focused technical support.
Participate in preventive and corrective maintenance activities for IT equipment and infrastructure.
Contribute to continuous improvement initiatives aimed at optimizing IT processes, systems, and services.
Idiomas
Inglés Básico - Intermedio
Language Requirements
Basic - Intermediate English, with the ability to communicate effectively in both written and spoken English within a professional environment.
Calificaciones y competencias
Arquitectura de soluciones (Solution Architecture): Conocimientos en diseño, evaluación e implementación de soluciones tecnológicas que integren aplicaciones, infraestructura, sistemas y procesos del negocio.
Conocimientos en lenguajes de programación como Visual Basic (VB), C#, Python u otros relacionados.
Conocimientos en desarrollo, mantenimiento e integración de aplicaciones.
Conocimientos en configuración, administración, mantenimiento y soporte de servidores y entornos tecnológicos.
Experiencia o conocimientos en gestión, consultas, mantenimiento y solución de problemas de bases de datos.
Conocimientos en infraestructura de redes, protocolos de comunicación, configuración y diagnóstico de problemas de conectividad.
Conocimientos en sistemas operativos Linux, comandos básicos, configuración y solución de problemas.
Conocimientos en comunicación e integración de sistemas, aplicaciones y bases de datos.
Controladores Lógicos Programables (PLC): Conocimientos en funcionamiento, comunicación e integración de PLC con sistemas tecnológicos industriales.
Integración IT/OT: Conocimientos en la interacción e integración entre sistemas de Tecnologías de la Información (IT) y Tecnologías de Operación (OT) en ambientes de manufactura.
Troubleshooting y análisis de problemas: Capacidad para diagnosticar fallas, identificar causas raíz y desarrollar soluciones efectivas para incidentes técnicos relacionados con software, hardware, redes, servidores y sistemas industriales.
Educación
Carrera trunca, licenciatura o ingeniería en Sistemas, Computación, tecnologías de la Información, redes, infraestructura, automatización o área afín.
Qualifications and Competencies
Technical Skills
Solution Architecture: Knowledge of designing, evaluating, and implementing technology solutions that integrate applications, infrastructure, systems, and business processes.
Programming and Software Development: Knowledge of programming languages such as Visual Basic (VB), C#, Python, or other relevant technologies.
Full Stack Development: Knowledge of application development, maintenance, and integration across front-end and back-end environments.
Server and Infrastructure Management: Knowledge of server configuration, administration, maintenance, monitoring, and troubleshooting.
Database Administration: Experience or knowledge in database management, querying, maintenance, and troubleshooting.
Networking and Connectivity: Knowledge of network infrastructure, communication protocols, network configuration, and connectivity troubleshooting.
Linux: Knowledge of Linux operating systems, basic commands, system configuration, and troubleshooting.
Enterprise Application Integration (EAI): Knowledge of integrating enterprise applications, systems, and databases to support business operations.
Programmable Logic Controllers (PLCs): Knowledge of PLC functionality, communication, and integration with industrial technology systems.
IT/OT Integration: Understanding of the interaction and integration between Information Technology (IT) and Operational Technology (OT) systems within manufacturing environments.
Troubleshooting and Problem Analysis: Ability to diagnose technical issues, identify root causes, and implement effective solutions related to software, hardware, networks, servers, and industrial systems.
Education
Bachelor's degree in Systems Engineering, Computer Engineering, Information Technology, Networking, Infrastructure, Automation Engineering, or a related field.
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About the role
This is a Mid Level role in the Technology field (Cloud, IT and infrastructure) at Cummins. Mid-level roles usually expect some years of relevant experience and the ability to work with limited supervision.
We could not match this job title to one occupation in the official wage statistics, so no pay estimate is shown. Pay is not in the source listing; ask the employer for the range and compare in the 240 job niches.
Does the pay work here? (estimate)
Estimate for a wage earner: 2026 federal brackets and standard deduction (IRS), Social Security 6.2% up to $184,500, Medicare 1.45% (+0.9% above $200,000 single / $250,000 married), and a state rate you set; set your own state tax rate. It ignores credits, pre-tax deductions, local taxes and benefits. Sources: IRS: tax year 2026 inflation adjustments · SSA wage base per Federal Register notice 2025-19763.
How to prepare and behave
This is editorial guidance, not information from the employer.
Read the whole description and match your examples to its requirements; use the same words the posting uses where they are true for you.
Research the employer before the interview: what it does, who its customers are and recent news; prepare two or three questions about the work.
Arrive early (or log in early for a video call), dress one step above the daily dress code, and test your camera and audio beforehand.
Answer with short stories: the situation, what you did and the result. Give numbers when you have them and never invent them.
Be honest about gaps; say what you did to learn and how fast you can close them.
Ask about the team, the first 90 days, how success is measured and the schedule; do not open with salary and time off.
When pay comes up, know the market range for the occupation and your lowest acceptable offer before you answer; ask for the full package in writing.
Send a short thank-you message within a day, mentioning one thing you discussed.
Have code, data work or projects you can show, and be ready to think aloud: many technical interviews test how you reason, not only the answer.
The job is in El Paso, TX. Below is what the official statistics say about living and working there.
How El Paso compares. Among the 120 largest places in Texas, El Paso is #6 by population, #19 for rent (#1 = cheapest), #100 for household income (#1 = highest), #24 for long commutes (#1 = fewest). Its county, El Paso County, is #180 of 254 counties for average pay ($50,230).
The place in numbers
El Paso has 680,130 residents (ACS 2020–2024), about 2.3% of the population of Texas. It covers 259 square miles of land, which works out to roughly 2,628 people per square mile. The median age is 34.5, 3% younger than the state median (34.5 against 35.6).
Housing
The median gross rent is $1,073 a month (rent plus utilities), 24% below the state median ($1,073 against $1,403). Over a year that is 21.6% of the median household income. US housing guidance treats housing as affordable when it takes 30% of income or less, so the typical household is under that line. The median home value is $184,500, which is 3.1 times the median household income ($59,745); a ratio under 4 usually means ownership is within reach for many households. 60.8% of households own their home, about the same as the state average (60.8% against 62.6%).
Work and pay
The El Paso, TX metropolitan area has 339,120 jobs in the BLS wage survey, and the median pay across all occupations is $39,510 a year, 22% below the national median ($39,510 against $50,980). The biggest occupation groups are office and administrative support (46,480 jobs, median $38,390); food preparation and serving related (36,960 jobs, median $26,260); transportation and material moving (34,000 jobs, median $36,920). The area is most specialised in protective service (1.3 times) and healthcare support (1.3 times), where the share of workers is above the national share. The best-paying groups with at least 5,000 jobs are management ($93,220) and computer and mathematical ($82,860). In 2026M09 the unemployment rate of El Paso County was 4.3%. 60.0% of residents aged 16 and over are in the labour force. The city lies in El Paso County; its jobs, pay by industry and GDP are on the county page.
Getting around
Among workers, 75.4% drive alone, 0.9% use public transit, 1.2% walk, 8.9% work from home. 8.2% of workers commute 45 minutes or more, 51% below the state average (8.2% against 16.9%).
People and education
28.1% of adults aged 25 and over hold a bachelor's degree or higher, 17% below the state share (28.1% against 33.8%). 22.4% of residents were born outside the United States, 27% above the state share (22.4% against 17.6%). The poverty rate is 18.4%, 33% above the state rate (18.4% against 13.8%).
Climate
The warmest month is Jul, averaging 83°F (28.3°C), and the coolest is Jan at 42°F (5.8°C). About 259 mm (10 inches) of precipitation falls in a year; Jul is the wettest month (53 mm) and Apr the driest (7 mm). These values come from NASA satellite-based climatology on a grid of about 50 km, so they describe the wider area, not a weather station in the city.
Nearby cities to compare
Closest cities in this guide: Sunland Park (10 miles, rent 14% lower); Chaparral (14 miles, rent 21% lower); Santa Teresa (14 miles, rent 26% higher); Anthony (15 miles, rent 48% lower). Rent differences are against El Paso; use the Compare tab to put any two cities side by side.
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Where to live
The job city has no coordinates we can place on the map, so no housing comparison is shown. Use the 250 largest cities table to compare rent and income.
Career paths
We could not match this title to one occupation, so here are the other sub-niches in Technology, where your skills may carry over:
This job has no single city we can place on the map (remote, flexible or unmatched location), so no distance table is shown. Browse all Technology jobs with distances from any of the 20 largest cities.
These links go to official sources and open in a new window. The first one is the government's or company's own site as listed in Wikidata (property "official website"); check it before relying on it.
What it is like to work at a company (culture, schedules, benefits) is not in the source data, so we do not describe it. Read the description and ask the questions under "How to prepare".
A mid level role in technology (cloud, it and infrastructure) listed 20 days ago. The full description is on this page and on The Muse.
Where is this job?
El Paso, TX.
How do I apply?
Use the "View this job and apply on The Muse" button. AtiveSite does not receive applications.
How much does it pay?
The listing does not publish pay, and we could not match the title to one official occupation.
What is the cost of living there?
Median rent in El Paso is $1,073 a month and median household income $59,745 (ACS 2020–2024).
How old is this listing?
It was posted on 2026-10-20 (20 days ago). Jobs older than 90 days are not shown.
Are there similar jobs?
Yes: browse cloud, it and infrastructure jobs in Texas.
Sources and terms
Job data: The Muse public API (listing dated 2026-10-20). The job disappears from this site when it disappears from the source.
Wages and projections: BLS OEWS (May 2025) and Employment Projections 2025–35.
City and county figures: Census Bureau ACS 2020–2024, BEA, BLS QCEW and LAUS, NASA POWER climatology; distances from Census Gazetteer coordinates.
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