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Project Lead, Menu Process Development

Chick-fil-A, Inc. · Atlanta, GA · posted 6 days ago

In short: Project Lead, Menu Process Development at Chick-fil-A, Inc. in Atlanta, GA, posted 6 days ago.

By AtiveSite · Published 07/11/2026 · Updated 08/11/2026 · Every figure is linked to its source below.

Chick-fil-A, Inc.employer

Atlanta, GAlocation

Project managementsub-niche

6 days agoposted

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The job

LIVE Live feed (private-sector employer) Source: The Muse public API · Data: listed 2026-11-02

Employer	Chick-fil-A, Inc.
Location	Atlanta, Georgia
Field	Operations and Management › Project management
Level	Mid Level
Source category	Project Management
Posted	2026-11-02 (6 days ago)
Work arrangement	On-site at the location listed
Pay	Not published in the source listing

Job description

How We Work At Chick-fil-A

Chick-fil-A, Inc. ('Chick-fil-A' or 'the Company') Staff members play a vital role in achieving our strategic goals by developing their skills, fostering inclusive teamwork, and embracing innovation. All Staff are expected to contribute to a compelling future by inspiring and motivating those around them. Growth and development are essential at Chick-fil-A. We want Staff to seek new perspectives and adopt new methods to drive continuous improvement and adaptation to evolving business needs. Lastly, we ask Staff to seek wisdom, expect the best, accept responsibility, respond with courage, and think others first.

Our Flexible Futures Model offers a healthy mix of working in person (currently a minimum of 8-10 days per month) and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Overview

The Menu Commercialization Team is responsible for cultivating remarkable food that drives Customer trust, brand value, and can be consistently executed with excellence in our restaurants. This includes the process development of new menu items, identifying process improvements of existing menu items, and consulting on organizational partner initiatives to protect food quality and menu systems.

Responsibilities

Responsible for deep understanding of the food production process, the impact to food quality and team member experience, and representing the restaurant reality during the innovation process
Lead and manage various aspects of projects, including the development and validation of menu process solutions, ingredients, tools, and systems needed to execute new menu items consistently and efficiently.
Lead complex projects, as a subject matter expert, effectively and professionally to ensure stakeholders are informed and aligned while also ensuring Restaurant Operator and customer expectations are met.
Create the production methods for all menu development, including identifying the process and tools needed, product and packaging needs, and addressing all operational, quality, and safety requirements.
Serve as a Menu & Packaging liaison to other departments to ensure product quality and product execution standards are upheld.
Set operational feasibility guidelines for menu development and track throughout the development and testing process, identifying opportunities to optimize operations and quality.
Support culinary evaluations and identify opportunities and solutions to maintain quality expectations
Create data-driven operational recommendations during the menu development process and clearly communicate to organizational leaders the customer benefits and operational challenges of adding new menu items to the Chick-fil-A menu.
Foster cross-organizational relationships and support operational efforts to support larger scale process and system simplification initiatives with data-driven decision making.
Work with autonomy to drive outcomes while managing relationships with suppliers, internal and external partners.
Work hands-on in a kitchen/R&D facility, as well as in Restaurants, at suppliers or in manufacturing facilities.
Responsible for spending time engaging in Chick-fil-A Restaurants, learning from Operators and Team Members on operational opportunities.
Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.
Demonstrate Enterprise-Wide thinking and decision-making skills.
Exhibit the ability to present content and recipes to multiple levels of leadership - Executive Committee, Strategy Teams, Operators, Team Members, etc.

Required Qualifications (Knowledge, Skills, & Abilities)

In-depth knowledge and experience with fundamental culinary techniques
Strong technical understanding of food production, particularly in a franchised restaurant environment
A basic understanding of Lean Six Sigma, Root Cause Analysis, or other process improvement principles.
Ability to think critically about challenges and opportunities and identify solutions and options.
Experience in designing and execution of experiments and process.
Strong executive presence and communication skills to present to senior leadership and work effectively with internal and external international business partners.
Sound relational and feedback gathering skills that enable valuable interactions with restaurant level Team Members, Owner/Operators, and project stakeholders in a restaurant business environment
Commitment to maintain and guard confidential proprietary company information as appropriate.

Preferred Qualifications (Knowledge, Skills, & Abilities)

Mastery of fundamental culinary techniques
Successful track record of creating, developing, and executing new menu items in a restaurant environment.
A deep understanding of Lean Six Sigma, Root Cause Analysis, or other process improvement principles.
Ability to think critically about challenges and opportunities and identify solutions and options.
Experience in designing and execution experiments, process, Sensory, or consumer testing.
Strong executive presence and communication skills to present to senior leadership and work effectively with internal and external international business partners.
Sound relational and feedback gathering skills that enable valuable interactions with restaurant level Team Members, Owner/Operators, and project stakeholders in a restaurant business environment
Proficient at Project Management

Required Years of Experience

3

Preferred Years of Experience

10

Travel Requirements

20%

Required Level of Education

Bachelor's degree or equivalent experience

Preferred Level of Education

Bachelor's Degree

Required Major/Concentration

Culinary Arts, Culinary Management, Food & Beverage Management, Culinology, Food Science, Food Manufacturing, Quality Assurance or similar

Preferred Major/Concentration

Culinary Arts, Culinary Management, Food & Beverage Management, Culinology, Food Science, Food Manufacturing, Quality Assurance or similar

Relocation Assistance Provided

No

Explore around this job

Field: Operations and Management Sub-niche: Project management All jobs at Chick-fil-A, Inc. Jobs in Georgia Jobs in Atlanta, GA Atlanta city guide Georgia state guide Fulton County economy

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About the role

This is a Mid Level role in the Operations and Management field (Project management) at Chick-fil-A, Inc.. Mid-level roles usually expect some years of relevant experience and the ability to work with limited supervision.

We could not match this job title to one occupation in the official wage statistics, so no pay estimate is shown. Pay is not in the source listing; ask the employer for the range and compare in the 240 job niches.

Does the pay work here? (estimate)

Gross salary a year Filing State income tax rate %

Estimate for a wage earner: 2026 federal brackets and standard deduction (IRS), Social Security 6.2% up to $184,500, Medicare 1.45% (+0.9% above $200,000 single / $250,000 married), and a state rate you set; set your own state tax rate. It ignores credits, pre-tax deductions, local taxes and benefits. Sources: IRS: tax year 2026 inflation adjustments · SSA wage base per Federal Register notice 2025-19763.

How to prepare and behave

This is editorial guidance, not information from the employer.

Read the whole description and match your examples to its requirements; use the same words the posting uses where they are true for you.
Research the employer before the interview: what it does, who its customers are and recent news; prepare two or three questions about the work.
Arrive early (or log in early for a video call), dress one step above the daily dress code, and test your camera and audio beforehand.
Answer with short stories: the situation, what you did and the result. Give numbers when you have them and never invent them.
Be honest about gaps; say what you did to learn and how fast you can close them.
Ask about the team, the first 90 days, how success is measured and the schedule; do not open with salary and time off.
When pay comes up, know the market range for the occupation and your lowest acceptable offer before you answer; ask for the full package in writing.
Send a short thank-you message within a day, mentioning one thing you discussed.

Know your rights as a candidate and an employee:

The city

The job is in Atlanta, GA. Below is what the official statistics say about living and working there.

How Atlanta compares. Among the 100 largest places in Georgia, Atlanta is #1 by population, #10 for remote work (#1 = most), #15 for college degrees (#1 = most), #73 for homeownership (#1 = highest). Its county, Fulton County, is #1 of 159 counties for average pay ($100,817).

The place in numbers

Atlanta has 505,268 residents (ACS 2020–2024), about 4.6% of the population of Georgia. It covers 135 square miles of land, which works out to roughly 3,734 people per square mile. The median age is 34.2, 9% younger than the state median (34.2 against 37.6).

Housing

The median gross rent is $1,711 a month (rent plus utilities), 23% above the state median ($1,711 against $1,393). Over a year that is 24.0% of the median household income. US housing guidance treats housing as affordable when it takes 30% of income or less, so the typical household is under that line. The median home value is $439,600, which is 5.1 times the median household income ($85,652); a ratio above 5 usually means buying is out of reach without savings or a second income. 46.4% of households own their home, 29% below the state average (46.4% against 65.7%). A low ownership share points to a rental-heavy market with more apartments and shorter stays.

Work and pay

The Atlanta-Sandy Springs-Roswell, GA metropolitan area has 2,889,670 jobs in the BLS wage survey, and the median pay across all occupations is $51,170 a year, about the same as the national median ($51,170 against $50,980). The biggest occupation groups are office and administrative support (328,500 jobs, median $47,040); transportation and material moving (313,910 jobs, median $44,120); sales and related (277,630 jobs, median $37,550). The area is most specialised in business and financial operations (1.3 times) and legal (1.3 times), where the share of workers is above the national share. The best-paying groups with at least 5,000 jobs are management ($130,550) and computer and mathematical ($110,010). In 2026M09 the unemployment rate of Fulton County was 3.6%. 68.7% of residents aged 16 and over are in the labour force. The city lies in Fulton County; its jobs, pay by industry and GDP are on the county page.

Getting around

Among workers, 52.9% drive alone, 5.7% use public transit, 3.9% walk, 29.7% work from home. 14.2% of workers commute 45 minutes or more, 28% below the state average (14.2% against 19.8%). Remote work is more common than in the state as a whole, which widens the set of employers a resident can work for without moving.

People and education

59.2% of adults aged 25 and over hold a bachelor's degree or higher, 69% above the state share (59.2% against 35.0%). 9.0% of residents were born outside the United States, 19% below the state share (9.0% against 11.2%). The poverty rate is 16.9%, 27% above the state rate (16.9% against 13.4%).

Climate

The warmest month is Jul, averaging 80°F (26.5°C), and the coolest is Jan at 40°F (4.7°C). About 1,292 mm (51 inches) of precipitation falls in a year; Dec is the wettest month (133 mm) and Oct the driest (88 mm). These values come from NASA satellite-based climatology on a grid of about 50 km, so they describe the wider area, not a weather station in the city.

Nearby cities to compare

Closest cities in this guide: North Druid Hills (7 miles, rent 10% higher); East Point (7 miles, rent 20% lower); Vinings (7 miles, rent 7% higher); Decatur (7 miles, rent 3% lower). Rent differences are against Atlanta; use the Compare tab to put any two cities side by side.

Full guide to Atlanta →Georgia guide All jobs in Atlanta

Official links for Atlanta

These links go to official sources and open in a new window. The first one is the government's or company's own site as listed in Wikidata (property "official website"); check it before relying on it.

Where to live

CITY Official statistics Source: U.S. Census Bureau, American Community Survey 2020–2024 5-year (via Census Reporter) · Data: ACS 2020–2024

Places within 50 miles (straight line) of Atlanta, GA that have a guide, with what living there costs. No pay estimate is shown because the title did not match one occupation.

Sort:

Place ⇅	Distance from the job city ⇅	Median rent ⇅	Median home value ⇅	Median household income ⇅	Commute 45+ min ⇅	Rent as % of occupation pay ⇅	Open jobs there ⇅
Atlanta, GA	0 mi	$1,711	$439,600	$85,652	14.2%	n/a	Jobs
North Druid Hills, GA	7 mi	$1,874	$515,900	$102,742	8.0%	n/a	—
East Point, GA	7 mi	$1,364	$281,600	$68,598	17.8%	n/a	—
Vinings, GA	7 mi	$1,839	$604,600	$94,982	9.3%	n/a	—
Decatur, GA	7 mi	$1,655	$701,400	$139,397	15.5%	n/a	—
North Decatur, GA	8 mi	$1,913	$474,600	$110,871	16.4%	n/a	—
Brookhaven, GA	8 mi	$1,882	$692,700	$117,663	10.3%	n/a	—
College Park, GA	9 mi	$1,207	$325,800	$51,635	7.2%	n/a	Jobs
Smyrna, GA	9 mi	$1,739	$449,500	$100,061	18.6%	n/a	—
Candler-McAfee, GA	9 mi	$1,498	$259,300	$64,699	21.8%	n/a	—
Belvedere Park, GA	9 mi	$1,534	$296,600	$65,462	20.7%	n/a	—
Mableton, GA	10 mi	$1,472	$313,100	$77,980	22.7%	n/a	—
Forest Park, GA	11 mi	$1,189	$143,400	$41,211	20.6%	n/a	—
Chamblee, GA	11 mi	$1,859	$432,800	$84,452	11.9%	n/a	—
Clarkston, GA	11 mi	$1,422	$302,600	$48,564	26.2%	n/a	—
Sandy Springs, GA	12 mi	$1,870	$619,800	$104,340	12.6%	n/a	—
South Fulton, GA	13 mi	$1,702	$309,800	$82,324	25.0%	n/a	—
Lithia Springs, GA	13 mi	$1,402	$220,000	$62,417	23.6%	n/a	—
Riverdale, GA	14 mi	$1,360	$178,800	$63,455	14.7%	n/a	—
Dunwoody, GA	14 mi	$1,859	$602,900	$121,903	12.8%	n/a	—

Career paths

We could not match this title to one occupation, so here are the other sub-niches in Operations and Management, where your skills may carry over:

Program management (144) Supply chain and logistics (293) Business operations and strategy (944) Executive and general management (1271)

Distances

CITY Calculation (straight line) Source: U.S. Census Bureau Gazetteer (coordinates) · Data: 2024

How far Atlanta, GA is from the 20 largest US cities, in straight-line miles (not driving distance). Click a column to sort.

Sort:

From ⇅	Straight-line distance (miles) ⇅	Population of that city ⇅
Charlotte, NC	228 mi	903,844
Jacksonville, FL	287 mi	977,670
Indianapolis, IN	426 mi	885,860
Columbus, OH	437 mi	914,802
Chicago, IL	585 mi	2,711,226
Philadelphia, PA	670 mi	1,579,706
Houston, TX	700 mi	2,328,253
Dallas, TX	716 mi	1,307,930
New York, NY	747 mi	8,483,844
Fort Worth, TX	749 mi	963,194
Oklahoma City, OK	753 mi	697,125
Austin, TX	816 mi	979,539
San Antonio, TX	880 mi	1,479,835
Denver, CO	1,203 mi	718,877
Phoenix, AZ	1,586 mi	1,642,323
San Diego, CA	1,883 mi	1,389,526
Los Angeles, CA	1,940 mi	3,857,263
San Jose, CA	2,103 mi	990,138
San Francisco, CA	2,167 mi	830,235
Seattle, WA	2,177 mi	754,195

Nearby cities with open jobs (within 120 miles)

Sort:

City ⇅	Straight-line distance ⇅	Open jobs ⇅
College Park, GA	9 mi	5
Alpharetta, GA	23 mi	55
Chattanooga, TN	102 mi	5

The employer

Chick-fil-A, Inc. is the employer in this listing. See all its open jobs here →

It is among the 200 largest US-headquartered employers in our list, with about 35,574 employees worldwide (2021). Company page with headquarters, state economy and official links →

Official links for Chick-fil-A

What it is like to work at a company (culture, schedules, benefits) is not in the source data, so we do not describe it. Read the description and ask the questions under "How to prepare".

Other open jobs at Chick-fil-A, Inc.

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FAQ

What is the Project Lead, Menu Process Development job at Chick-fil-A, Inc.?

A mid level role in operations and management (project management) listed 6 days ago. The full description is on this page and on The Muse.

Where is this job?

Atlanta, GA.

How do I apply?

Use the "View this job and apply on The Muse" button. AtiveSite does not receive applications.

How much does it pay?

The listing does not publish pay, and we could not match the title to one official occupation.

What is the cost of living there?

Median rent in Atlanta is $1,711 a month and median household income $85,652 (ACS 2020–2024).

How old is this listing?

It was posted on 2026-11-02 (6 days ago). Jobs older than 90 days are not shown.

Are there similar jobs?

Yes: browse project management jobs in Georgia.

Sources and terms

Job data: The Muse public API (listing dated 2026-11-02). The job disappears from this site when it disappears from the source.
Wages and projections: BLS OEWS (May 2025) and Employment Projections 2025–35.
City and county figures: Census Bureau ACS 2020–2024, BEA, BLS QCEW and LAUS, NASA POWER climatology; distances from Census Gazetteer coordinates.

AtiveSite is not affiliated with or endorsed by The Muse, the employer or any government agency, and does not process applications. Verify every detail with the employer before acting.

Sources

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