Sr. Field Performance Technician

The job

LIVE Live feed (private-sector employer) Source: The Muse public API · Data: listed 2026-10-29

Job description

At Sunrun, we're on a mission to change the way the world interacts with energy, and we're building a company and brand that puts power at the center of life. To do it, we're designing a dynamic culture where employee development, well-being, and safety come first. It's why we've become the #1 home solar and battery company in America. We're unlike any other residential energy company. Our vertically integrated model gives us total control over every part of the energy lifecycle - from sale through installation and beyond - so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with.

Who We Are

We're on a mission to make energy more reliable and affordable for more people. We provide an opportunity with storage and solar to help people access greater energy independence without the big upfront costs. Sunrun is the largest dedicated residential solar and storage company in the country and has a mission to bring stably priced resilient power to the masses.

About Sunrun

Since 2007, Sunrun has grown into America's #1 home solar and battery company. We got here by putting our people's safety and growth first. That's why we created the Power+ program: to invest in your skills. We train you to work across different teams-from qualifying homes for solar, to installing, to inspecting the final work, and servicing existing systems. This versatility helps limit reduced hours and enhances job security in an industry affected by seasons. It also means you can solve customer problems in one visit, keeping you safely off the road and moving your career forward.

Overview

The Sr. Field Performance Technicians are responsible for the management, scheduling, and completion of all service and warranty related work with an acute focus on batteries. The Sr. Field Performance Technician must have the ability to work both independently and as a member of the Performance O&M team. This position will interact closely with the customers, Branch Manager, the Senior Electrical Foreman, Construction Supervisor and the centralized scheduling Field Service Team.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Organize, lead, and maintain the warranty and service schedule.
• Work with the Electrical Foreman, Construction Supervisor and the Branch Manager to allocate labor resources to service and warranty projects as needed
• Assist with training and development for Field Service Technicians and Field Communications Technicians.
• Lead regular meetings to align and train the local field service team on best practices
• Support the on-boarding and training of new members of the field performance team
• Regularly exceed defined goals for field performance key performance indicators including but not limited to turnaround time, experience rating and average dispatches completed
• Assist with other tasks including inspections and site audits when assigned

• 1 - 3 years of previous field construction or solar experience required
• PV design or PV electrical experience is preferred
• High School diploma is required

• Must maintain a clean driving record with the ability to pass a driving background check. Must be 21 years of age and possess a valid driver's license.
• Valid state or local Electrical Journeyman certification or license preferred. Depending on state requirements an Electrical Journeyman certification or license may be required

• Knowledge of the NEC and applicable codes and standards
• Must be a motivated team player, looking to succeed
• Proven track record of excellent customer service
• Excellent verbal and written communication skills
• Excellent organizational and time management skills
• Strong computer skills
• Electrical/PV Installation Knowledge: Working knowledge of current NEC codes. Ability to interpret single line drawings and PV systems from roof to meter. Demonstrates knowledge of electrical principles as it pertains to solar interconnection/tie-in and code and how PV systems operate. Understands interconnection activities. Understands basic construction principles.
• Safety: Adheres to company safety policies and procedures including ability to identify and report safety hazards, and the ability to encourage others to work safely
• Customer Service: Ability to establish rapport, build relationships and loyalty with external and internal customers and coworkers, and remains tactful when communicating
• Results Driven: Proven ability to meet deadlines and key metrics. Works independently, as a team player, and drives results in a fast paced, team based environment. Must be willing to assist teammates and build strong relationships to achieve company and department goals
• Problem Solving: Solid logical decision making and troubleshooting skills with the ability to problem solve in a timely and effective manner. Exercises good judgment. Takes ownership of issues or questions and will escalate problems to the appropriate persons and follow up accordingly with the customer. Knows when to involve supervisors

• Ability to transport materials and equipment to complete assigned job tasks (up to 50 pounds frequently and up to 100 pounds with assistance)
• Ability to work on rooftops with various angles and surfaces which requires frequent bending, twisting, squatting, climbing, kneeling, crawling, turning, standing, and balance
• Ability to climb ladders
• Ability to work in outdoor weather conditions including but not limited to: excessive noise, extreme heat, extreme cold, wet environment, and humidity
• Ability to frequently utilize hand functions requiring fine motor skills, including but not limited to: fine manipulation, grasping, and pinching
• Ability to work within the safe range of equipment such as ladders, fall protection harnesses and other personal protective equipment
• Ability to work and maintain balance on roofs and other areas of height
• Ability to work in the sun and possibly low light conditions
• Ability to walk on rafters, roof tiles, and roof shingles without damage
• Ability to distinguish colors such as red, black, yellow, white, green
• Ability to work in confined spaces such as attics, basements, and crawl spaces which requires kneeling and crouching
• Ability to hear verbal commands and warnings
• Ability to work with chemicals using appropriate protections

Explore around this job

Field: Retail, Hospitality and Services Sub-niche: Security, facilities and maintenance All jobs at Sunrun Jobs in California Jobs in San Jose, CA San Jose city guide California state guide Santa Clara County economy

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About the role

This is a Senior Level role in the Retail, Hospitality and Services field (Security, facilities and maintenance) at Sunrun. Senior roles usually expect substantial experience, ownership of results and often the ability to guide others.

We could not match this job title to one occupation in the official wage statistics, so no pay estimate is shown. Pay is not in the source listing; ask the employer for the range and compare in the 240 job niches.

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How to prepare and behave

This is editorial guidance, not information from the employer.

• Read the whole description and match your examples to its requirements; use the same words the posting uses where they are true for you.
• Research the employer before the interview: what it does, who its customers are and recent news; prepare two or three questions about the work.
• Arrive early (or log in early for a video call), dress one step above the daily dress code, and test your camera and audio beforehand.
• Answer with short stories: the situation, what you did and the result. Give numbers when you have them and never invent them.
• Be honest about gaps; say what you did to learn and how fast you can close them.
• Ask about the team, the first 90 days, how success is measured and the schedule; do not open with salary and time off.
• When pay comes up, know the market range for the occupation and your lowest acceptable offer before you answer; ask for the full package in writing.
• Send a short thank-you message within a day, mentioning one thing you discussed.

Know your rights as a candidate and an employee:

• U.S. Equal Employment Opportunity Commission: prohibited employment practices
• U.S. Department of Labor: Wage and Hour Division
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The city

The job is in San Jose, CA. Below is what the official statistics say about living and working there.

How San Jose compares. Among the 145 largest places in California, San Jose is #3 by population, #30 for household income (#1 = highest), #110 for rent (#1 = cheapest), #48 for college degrees (#1 = most). Its county, Santa Clara County, is #1 of 58 counties for average pay ($197,043).

The place in numbers

San Jose has 990,138 residents (ACS 2020–2024), about 2.5% of the population of California. It covers 178 square miles of land, which works out to roughly 5,564 people per square mile. The median age is 38.2, about the same as the state median (38.2 against 37.9).

Housing

The median gross rent is $2,669 a month (rent plus utilities), 31% above the state median ($2,669 against $2,036). Over a year that is 21.9% of the median household income. US housing guidance treats housing as affordable when it takes 30% of income or less, so the typical household is under that line. The median home value is $1,233,200, which is 8.4 times the median household income ($146,427); a ratio above 5 usually means buying is out of reach without savings or a second income. 55.8% of households own their home, about the same as the state average (55.8% against 55.9%).

Work and pay

The San Jose-Sunnyvale-Santa Clara, CA metropolitan area has 1,134,970 jobs in the BLS wage survey, and the median pay across all occupations is $84,050 a year, 65% above the national median ($84,050 against $50,980). The biggest occupation groups are computer and mathematical (149,970 jobs, median $186,320); management (115,110 jobs, median $210,750); business and financial operations (94,210 jobs, median $125,240). The area is most specialised in computer and mathematical (3.9 times) and architecture and engineering (2.5 times), where the share of workers is well above the national share. The best-paying groups with at least 5,000 jobs are management ($210,750) and legal ($195,190). In 2026M09 the unemployment rate of Santa Clara County was 4.2%. 67.6% of residents aged 16 and over are in the labour force. The city lies in Santa Clara County; its jobs, pay by industry and GDP are on the county page.

Getting around

Among workers, 62.9% drive alone, 2.4% use public transit, 1.8% walk, 20.3% work from home. 15.3% of workers commute 45 minutes or more, 21% below the state average (15.3% against 19.4%).

People and education

47.3% of adults aged 25 and over hold a bachelor's degree or higher, 28% above the state share (47.3% against 37.1%). 42.0% of residents were born outside the United States, 56% above the state share (42.0% against 27.0%). The poverty rate is 8.1%, 32% below the state rate (8.1% against 12.0%).

Climate

The warmest month is Aug, averaging 68°F (19.8°C), and the coolest is Jan at 47°F (8.3°C). About 510 mm (20 inches) of precipitation falls in a year; Dec is the wettest month (114 mm) and Jul the driest (0 mm). These values come from NASA satellite-based climatology on a grid of about 50 km, so they describe the wider area, not a weather station in the city.

Nearby cities to compare

Closest cities in this guide: Campbell (8 miles, similar rent); Los Gatos (9 miles, rent 22% higher); Santa Clara (10 miles, rent 13% higher); Milpitas (10 miles, rent 17% higher). Rent differences are against San Jose; use the Compare tab to put any two cities side by side.

Full guide to San Jose →California guideAll jobs in San Jose

Official links for San Jose

• Census Bureau data profile for San Jose
• Official website of Santa Clara County: santaclaracounty.gov
• Official state website: ca.gov
• BLS Economy at a Glance: California

These links go to official sources and open in a new window. The first one is the government's or company's own site as listed in Wikidata (property "official website"); check it before relying on it.

Where to live

CITY Official statistics Source: U.S. Census Bureau, American Community Survey 2020–2024 5-year (via Census Reporter) · Data: ACS 2020–2024

Places within 50 miles (straight line) of San Jose, CA that have a guide, with what living there costs. No pay estimate is shown because the title did not match one occupation.

Career paths

We could not match this title to one occupation, so here are the other sub-niches in Retail, Hospitality and Services, where your skills may carry over:

Food and hospitality (58) Fitness and personal care (28) Retail and stores (492)

Distances

CITY Calculation (straight line) Source: U.S. Census Bureau Gazetteer (coordinates) · Data: 2024

How far San Jose, CA is from the 20 largest US cities, in straight-line miles (not driving distance). Click a column to sort.

Nearby cities with open jobs (within 120 miles)

The employer

Sunrun is the employer in this listing. See all its open jobs here →

We do not hold headcount or revenue for this employer. Check its careers site and, if it is listed on a stock exchange, its public filings (SEC EDGAR search).

What it is like to work at a company (culture, schedules, benefits) is not in the source data, so we do not describe it. Read the description and ask the questions under "How to prepare".

Other open jobs at Sunrun

Similar jobs

Same sub-niche: Security, facilities and maintenance

More jobs in San Jose, CA

All Security, facilities and maintenance jobs → · All Retail, Hospitality and Services sub-niches →

FAQ

What is the Sr. Field Performance Technician job at Sunrun?

A senior level role in retail, hospitality and services (security, facilities and maintenance) listed 11 days ago. The full description is on this page and on The Muse.

Where is this job?

San Jose, CA.

How do I apply?

Use the "View this job and apply on The Muse" button. AtiveSite does not receive applications.

How much does it pay?

The listing does not publish pay, and we could not match the title to one official occupation.

What is the cost of living there?

Median rent in San Jose is $2,669 a month and median household income $146,427 (ACS 2020–2024).

How old is this listing?

It was posted on 2026-10-29 (11 days ago). Jobs older than 90 days are not shown.

Are there similar jobs?

Yes: browse security, facilities and maintenance jobs in California.

Sources and terms

• Job data: The Muse public API (listing dated 2026-10-29). The job disappears from this site when it disappears from the source.
• Wages and projections: BLS OEWS (May 2025) and Employment Projections 2025–35.
• City and county figures: Census Bureau ACS 2020–2024, BEA, BLS QCEW and LAUS, NASA POWER climatology; distances from Census Gazetteer coordinates.

AtiveSite is not affiliated with or endorsed by The Muse, the employer or any government agency, and does not process applications. Verify every detail with the employer before acting.

Sources

• BLS OEWS (wages and employment by occupation, May 2025)
• BLS Employment Projections 2025–35
• BLS Local Area Unemployment Statistics
• BLS JOLTS
• BLS State and Metro Area Employment
• Census Bureau American Community Survey (via Census Reporter)
• BEA GDP by state and Regional Price Parities
• IRS 2026 tax adjustments
• U.S. Department of Labor, minimum wage by state
• Tax Foundation state income tax rates 2026
• USAJOBS
• USCIS
• U.S. Department of State, visas
• NASA POWER climatology
• GeoNames / Census Gazetteer (coordinates)