Onboarding Customer Success Manager
Palo Alto Networks · Boston, MA · Senior Level · Customer success and service · posted yesterday
Palo Alto Networks · Boston, MA · posted 66 days ago
By AtiveSite · Published 07/11/2026 · Updated 08/11/2026 · Every figure is linked to its source below.
| Employer | Palo Alto Networks |
|---|---|
| Location | Boston, Massachusetts |
| Field | Technology › Software engineering |
| Level | Senior Level |
| Source category | Software Engineering |
| Posted | 2026-09-03 (66 days ago) |
| Work arrangement | On-site at the location listed |
| Pay | Not published in the source listing |
Our Mission
At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.
Who We Are
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.
Job Summary
Our Mission
At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.
Who We Are
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.
Job Summary
We are seeking a Principal Engineer Software to lead the technical evolution of our Identity Governance & Administration (IGA) platform. This is a role for a deeply technical, hands-on engineer who thrives on solving the "hard problems" and setting the pace for the team. You will be a primary driver of our codebase, delivering high-impact features while ensuring our architecture remains secure, observable, and performant. As a senior technical presence, you will naturally uplevel the engineers around you by demonstrating engineering excellence in practice-shaping the platform through superior code, insightful design reviews, and the practical application of engineering standards.
What You'll Do
Field: Technology Sub-niche: Software engineering All jobs at Palo Alto Networks Jobs in Massachusetts Jobs in Boston, MA Boston city guide Massachusetts state guide Suffolk County economy
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This is a Senior Level role in the Technology field (Software engineering) at Palo Alto Networks. Senior roles usually expect substantial experience, ownership of results and often the ability to guide others.
We could not match this job title to one occupation in the official wage statistics, so no pay estimate is shown. Pay is not in the source listing; ask the employer for the range and compare in the 240 job niches.
Estimate for a wage earner: 2026 federal brackets and standard deduction (IRS), Social Security 6.2% up to $184,500, Medicare 1.45% (+0.9% above $200,000 single / $250,000 married), and a state rate you set; set your own state tax rate. It ignores credits, pre-tax deductions, local taxes and benefits. Sources: IRS: tax year 2026 inflation adjustments · SSA wage base per Federal Register notice 2025-19763.
This is editorial guidance, not information from the employer.
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The job is in Boston, MA. Below is what the official statistics say about living and working there.
How Boston compares. Among the 80 largest places in Massachusetts, Boston is #1 by population, #75 for homeownership (#1 = highest), #62 for rent (#1 = cheapest), #28 for remote work (#1 = most). Its county, Suffolk County, is #1 of 14 counties for average pay ($131,280).
Boston has 666,442 residents (ACS 2020–2024), about 9.5% of the population of Massachusetts. It covers 48 square miles of land, which works out to roughly 13,786 people per square mile. The median age is 33.3, 17% younger than the state median (33.3 against 40.0).
The median gross rent is $2,147 a month (rent plus utilities), 22% above the state median ($2,147 against $1,762). Over a year that is 26.5% of the median household income. US housing guidance treats housing as affordable when it takes 30% of income or less, so the typical household is under that line. The median home value is $731,700, which is 7.5 times the median household income ($97,344); a ratio above 5 usually means buying is out of reach without savings or a second income. 35.7% of households own their home, 43% below the state average (35.7% against 62.5%). A low ownership share points to a rental-heavy market with more apartments and shorter stays.
The Boston-Cambridge-Newton, MA-NH metropolitan area has 2,703,890 jobs in the BLS wage survey, and the median pay across all occupations is $66,620 a year, 31% above the national median ($66,620 against $50,980). The biggest occupation groups are office and administrative support (265,830 jobs, median $56,580); management (254,700 jobs, median $166,580); business and financial operations (242,960 jobs, median $102,660). The area is most specialised in life, physical, and social science (2.6 times) and architecture and engineering (1.4 times), where the share of workers is well above the national share. The best-paying groups with at least 5,000 jobs are management ($166,580) and legal ($135,160). In 2026M09 the unemployment rate of Suffolk County was 4.2%. 69.9% of residents aged 16 and over are in the labour force. The city lies in Suffolk County; its jobs, pay by industry and GDP are on the county page.
Among workers, 32.9% drive alone, 22.6% use public transit, 13.4% walk, 21.3% work from home. 22.0% of workers commute 45 minutes or more, about the same as the state average (22.0% against 21.5%).
54.9% of adults aged 25 and over hold a bachelor's degree or higher, 16% above the state share (54.9% against 47.3%). 27.8% of residents were born outside the United States, 54% above the state share (27.8% against 18.1%). The poverty rate is 16.6%, 65% above the state rate (16.6% against 10.0%).
The warmest month is Jul, averaging 72°F (22.4°C), and the coolest is Jan at 26°F (-3.5°C). About 1,206 mm (47 inches) of precipitation falls in a year; Oct is the wettest month (123 mm) and Jan the driest (80 mm). These values come from NASA satellite-based climatology on a grid of about 50 km, so they describe the wider area, not a weather station in the city.
Closest cities in this guide: Winthrop Town (4 miles, rent 4% lower); Chelsea (4 miles, rent 9% lower); Everett (5 miles, rent 3% lower); Quincy (5 miles, similar rent). Rent differences are against Boston; use the Compare tab to put any two cities side by side.
Full guide to Boston →Massachusetts guideAll jobs in Boston
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Places within 50 miles (straight line) of Boston, MA that have a guide, with what living there costs. No pay estimate is shown because the title did not match one occupation.
| Place ⇅ | Distance from the job city ⇅ | Median rent ⇅ | Median home value ⇅ | Median household income ⇅ | Commute 45+ min ⇅ | Rent as % of occupation pay ⇅ | Open jobs there ⇅ |
|---|---|---|---|---|---|---|---|
| Boston, MA | 0 mi | $2,147 | $731,700 | $97,344 | 22.0% | n/a | Jobs |
| Winthrop Town, MA | 4 mi | $2,064 | $649,600 | $116,167 | 31.2% | n/a | — |
| Chelsea, MA | 4 mi | $1,956 | $493,500 | $72,179 | 28.1% | n/a | — |
| Everett, MA | 5 mi | $2,076 | $610,000 | $85,218 | 31.6% | n/a | — |
| Quincy, MA | 5 mi | $2,118 | $618,500 | $98,882 | 33.4% | n/a | — |
| Somerville, MA | 6 mi | $2,517 | $911,300 | $132,572 | 20.9% | n/a | — |
| Cambridge, MA | 6 mi | $2,787 | $1,092,100 | $130,748 | 13.3% | n/a | Jobs |
| Revere, MA | 6 mi | $2,076 | $597,400 | $86,969 | 30.0% | n/a | — |
| Brookline, MA | 6 mi | $2,835 | $1,246,800 | $142,101 | 14.7% | n/a | — |
| Malden, MA | 7 mi | $2,204 | $633,500 | $100,606 | 30.2% | n/a | — |
| Milton, MA | 7 mi | $1,474 | $933,200 | $188,529 | 28.4% | n/a | — |
| Medford, MA | 7 mi | $2,509 | $755,500 | $129,540 | 22.0% | n/a | — |
| Melrose, MA | 8 mi | $1,970 | $822,900 | $133,953 | 34.0% | n/a | — |
| Saugus, MA | 9 mi | $2,241 | $603,400 | $101,539 | 19.7% | n/a | — |
| Belmont, MA | 9 mi | $2,527 | $1,159,000 | $183,137 | 19.2% | n/a | — |
| Braintree Town, MA | 9 mi | $2,024 | $656,800 | $122,214 | 28.9% | n/a | — |
| Arlington, MA | 9 mi | $2,082 | $933,800 | $150,701 | 27.3% | n/a | — |
| Newton, MA | 10 mi | $2,370 | $1,264,900 | $190,304 | 17.0% | n/a | — |
| Lynn, MA | 10 mi | $1,722 | $510,100 | $75,043 | 23.6% | n/a | — |
| Weymouth Town, MA | 10 mi | $1,941 | $552,100 | $102,714 | 32.9% | n/a | — |
We could not match this title to one occupation, so here are the other sub-niches in Technology, where your skills may carry over:
Cybersecurity (366) Data, analytics and AI (1991) Cloud, IT and infrastructure (504) Product management (412)
How far Boston, MA is from the 20 largest US cities, in straight-line miles (not driving distance). Click a column to sort.
| From ⇅ | Straight-line distance (miles) ⇅ | Population of that city ⇅ |
|---|---|---|
| New York, NY | 190 mi | 8,483,844 |
| Philadelphia, PA | 268 mi | 1,579,706 |
| Columbus, OH | 643 mi | 914,802 |
| Charlotte, NC | 722 mi | 903,844 |
| Indianapolis, IN | 807 mi | 885,860 |
| Chicago, IL | 854 mi | 2,711,226 |
| Jacksonville, FL | 1,017 mi | 977,670 |
| Oklahoma City, OK | 1,494 mi | 697,125 |
| Dallas, TX | 1,549 mi | 1,307,930 |
| Fort Worth, TX | 1,578 mi | 963,194 |
| Houston, TX | 1,605 mi | 2,328,253 |
| Austin, TX | 1,695 mi | 979,539 |
| Denver, CO | 1,762 mi | 718,877 |
| San Antonio, TX | 1,766 mi | 1,479,835 |
| Phoenix, AZ | 2,294 mi | 1,642,323 |
| Seattle, WA | 2,489 mi | 754,195 |
| San Diego, CA | 2,576 mi | 1,389,526 |
| Los Angeles, CA | 2,603 mi | 3,857,263 |
| San Jose, CA | 2,678 mi | 990,138 |
| San Francisco, CA | 2,727 mi | 830,235 |
| City ⇅ | Straight-line distance ⇅ | Open jobs ⇅ |
|---|---|---|
| Cambridge, MA | 6 mi | 58 |
| Waltham, MA | 12 mi | 3 |
| Framingham, MA | 21 mi | 6 |
| Andover, MA | 23 mi | 8 |
| Barrington, RI | 44 mi | 1 |
| Amherst, MA | 77 mi | 14 |
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A senior level role in technology (software engineering) listed 66 days ago. The full description is on this page and on The Muse.
Boston, MA.
Use the "View this job and apply on The Muse" button. AtiveSite does not receive applications.
The listing does not publish pay, and we could not match the title to one official occupation.
Median rent in Boston is $2,147 a month and median household income $97,344 (ACS 2020–2024).
It was posted on 2026-09-03 (66 days ago). Jobs older than 90 days are not shown.
Yes: browse software engineering jobs in Massachusetts.
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