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Program Manager, Fleet Support Specialists

Zoox · Foster City, CA · posted 35 days ago

In short: Program Manager, Fleet Support Specialists at Zoox in Foster City, CA, posted 35 days ago.

By AtiveSite · Published 07/11/2026 · Updated 10/11/2026 · Every figure is linked to its source below.

Zooxemployer
Foster City, CAlocation
Program managementsub-niche
35 days agoposted
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The job

LIVE Employer public job feed (private-sector employer) Source: the employer's public careers feed · Data: listed 2026-10-06

EmployerZoox
LocationFoster City, California
FieldOperations and Management › Program management
Levelnot stated
Source categoryBase Operations, Fleet Operations
Posted2026-10-06 (35 days ago)
Work arrangementOn-site at the location listed
PayNot published in the source listing

Job description

Zoox's BaseOps Fleet Support team keeps our autonomous fleet healthy, ready, and on the road. We are seeking a Program Manager to join the BaseOps Fleet Support Specialist Team and drive the changes, improvements, and processes behind fleet uptime. Working closely with Fleet Support leadership and the teams that carry out the work each day, you will turn our standards for fleet readiness, scheduling, and repair support into consistent practice at every Zoox site. You will own process change from design through implementation and adherence, and close the communication gaps between BaseOps, Logistics, Manufacturing, Engineering, and Fleet Operations.
You will also be the BaseOps lead for the systems our shops run on, including SAP, SAP Field Service Management (FSM), and Jira, making sure our processes are built into those systems and that every site uses them consistently.   Travel Requirement: ~35% Shift: 1st Shift, Monday - Friday, 7am - 4pm

In this role, you will:

  • Drive improvement priorities: Partner with Fleet Support leadership to set improvement priorities for the CoE, and work with Fleet Support Specialists, technicians, and site leads to deliver them across sites
  • Own process change and implementation: Design, pilot, and roll out new and improved processes, with clear SOPs, training, and change management so changes stick at every site
  • Drive adherence: Define standards and audits for scheduling, work order quality, parts, documentation, and system data, track compliance by site, and close gaps with site leads
  • Ensure fleet readiness: Make sure daily robot health reviews, down-vehicle tracking, and return-to-service follow-ups happen consistently and lead to action
  • Govern scheduling: Make sure repairs, reworks, planned maintenance, calibrations, and inspections are scheduled and dispatched only when parts, tools, documentation, approvals, and vehicle time are in place
  • Lead systems readiness: Represent BaseOps on SAP and FSM from requirements and UAT through cutover, training, and adoption, and make sure our processes are reflected in the systems
  • Close communication gaps: Set the cadence, channels, and escalation paths (Slack, Jira, recurring check-ins) that keep Logistics, Manufacturing, Engineering, Fleet Operations, and sites aligned on vehicle updates, configuration, and documentation
  • Measure and report: Maintain dashboards for uptime, MTBF, MTTR, days down, labor time adherence, and process compliance, and report status, risks, and results to leadership
  • Qualifications

  • BS or MS degree in engineering, operations management, or equivalent experience
  • 8+ years of experience in program management, operations, or maintenance planning in a fleet, automotive, aerospace, or similar service environment
  • Experience driving accountability and adoption across teams and sites without direct authority
  • Proven track record of designing, implementing, and sustaining process change across multiple teams or sites
  • Hands-on experience with SAP or a similar ERP or maintenance management system, including supporting a rollout through UAT and go-live
  • Proficient in tools required to manage complex programs (i.e. Jira, Confluence, Slack, Gantt charts, Looker, etc.)
  • Clear, concise communicator who can align technicians, engineers, and leaders around priorities and decisions
  • Bonus Qualifications

  • Experience working in a center of excellence, PMO, or operational excellence function
  • SAP FSM or other field service management experience
  • Program management or Lean Six Sigma certification
  • Experience with autonomous vehicles, robotics, or vehicle manufacturing
  • Explore around this job

    Field: Operations and Management Sub-niche: Program management All jobs at Zoox Jobs in California Jobs in Foster City, CA Foster City city guide California state guide San Mateo County economy

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    About the role

    This is a — role in the Operations and Management field (Program management) at Zoox.

    We could not match this job title to one occupation in the official wage statistics, so no pay estimate is shown. Pay is not in the source listing; ask the employer for the range and compare in the 240 job niches.

    Does the pay work here? (estimate)

    Estimate for a wage earner: 2026 federal brackets and standard deduction (IRS), Social Security 6.2% up to $184,500, Medicare 1.45% (+0.9% above $200,000 single / $250,000 married), and a state rate you set; set your own state tax rate. It ignores credits, pre-tax deductions, local taxes and benefits. Sources: IRS: tax year 2026 inflation adjustments · SSA wage base per Federal Register notice 2025-19763.

    How to prepare and behave

    This is editorial guidance, not information from the employer.

    Know your rights as a candidate and an employee:

    The city

    The job is in Foster City, CA. Below is what the official statistics say about living and working there.

    How Foster City compares. Among the 145 largest places in California, Foster City is #131 by population, #140 for rent (#1 = cheapest), #10 for college degrees (#1 = most), #10 for remote work (#1 = most). Its county, San Mateo County, is #2 of 58 counties for average pay ($196,441).

    The place in numbers

    Foster City has 32,792 residents (ACS 2020–2024), about 0.1% of the population of California. It covers 4 square miles of land, which works out to roughly 8,659 people per square mile. The median age is 39.5, 4% older than the state median (39.5 against 37.9).

    Housing

    The median gross rent is $3,501 a month (rent plus utilities), 72% above the state median ($3,501 against $2,036). Over a year that is 21.1% of the median household income. US housing guidance treats housing as affordable when it takes 30% of income or less, so the typical household is under that line. The median home value is $1,838,200, which is 9.2 times the median household income ($199,143); a ratio above 5 usually means buying is out of reach without savings or a second income. 50.8% of households own their home, 9% below the state average (50.8% against 55.9%).

    Work and pay

    The San Francisco-Oakland-Fremont, CA metropolitan area has 2,373,920 jobs in the BLS wage survey, and the median pay across all occupations is $74,260 a year, 46% above the national median ($74,260 against $50,980). The biggest occupation groups are office and administrative support (226,320 jobs, median $62,120); management (223,100 jobs, median $176,340); business and financial operations (207,030 jobs, median $112,960). The area is most specialised in computer and mathematical (1.9 times) and life, physical, and social science (1.8 times), where the share of workers is well above the national share. The best-paying groups with at least 5,000 jobs are management ($176,340) and computer and mathematical ($167,770). In 2026M09 the unemployment rate of San Mateo County was 3.9%. 67.2% of residents aged 16 and over are in the labour force. The city lies in San Mateo County; its jobs, pay by industry and GDP are on the county page.

    Getting around

    Among workers, 51.8% drive alone, 2.9% use public transit, 1.7% walk, 34.2% work from home. 20.6% of workers commute 45 minutes or more, 6% above the state average (20.6% against 19.4%). Remote work is more common than in the state as a whole, which widens the set of employers a resident can work for without moving.

    People and education

    73.8% of adults aged 25 and over hold a bachelor's degree or higher, 99% above the state share (73.8% against 37.1%). 49.5% of residents were born outside the United States, 83% above the state share (49.5% against 27.0%). The poverty rate is 4.1%, 66% below the state rate (4.1% against 12.0%).

    Climate

    The warmest month is Sep, averaging 61°F (16.0°C), and the coolest is Jan at 51°F (10.7°C). About 515 mm (20 inches) of precipitation falls in a year; Dec is the wettest month (115 mm) and Jul the driest (2 mm). These values come from NASA satellite-based climatology on a grid of about 50 km, so they describe the wider area, not a weather station in the city.

    Nearby cities to compare

    Closest cities in this guide: San Mateo (3 miles, rent 12% lower); Redwood City (4 miles, rent 15% lower); Belmont (4 miles, rent 18% lower); San Carlos (5 miles, rent 18% lower). Rent differences are against Foster City; use the Compare tab to put any two cities side by side.

    Full guide to Foster City →California guideAll jobs in Foster City

    Official links for Foster City

    These links go to official sources and open in a new window. The first one is the government's or company's own site as listed in Wikidata (property "official website"); check it before relying on it.

    Where to live

    The job city has no coordinates we can place on the map, so no housing comparison is shown. Use the 250 largest cities table to compare rent and income.

    Career paths

    We could not match this title to one occupation, so here are the other sub-niches in Operations and Management, where your skills may carry over:

    Project management (259) Supply chain and logistics (684) Business operations and strategy (1909) Executive and general management (2281)

    Distances

    This job has no single city we can place on the map (remote, flexible or unmatched location), so no distance table is shown. Browse all Operations and Management jobs with distances from any of the 20 largest cities.

    The employer

    Zoox is the employer in this listing. See all its open jobs here →

    We do not hold headcount or revenue for this employer. Check its careers site and, if it is listed on a stock exchange, its public filings (SEC EDGAR search).

    What it is like to work at a company (culture, schedules, benefits) is not in the source data, so we do not describe it. Read the description and ask the questions under "How to prepare".

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    FAQ

    What is the Program Manager, Fleet Support Specialists job at Zoox?

    A private-sector role in operations and management (program management) listed 35 days ago. The full description is on this page and on the employer's page.

    Where is this job?

    Foster City, CA.

    How do I apply?

    Use the "View this job and apply on the employer's page" button. AtiveSite does not receive applications.

    How much does it pay?

    The listing does not publish pay, and we could not match the title to one official occupation.

    What is the cost of living there?

    Median rent in Foster City is $3,501 a month and median household income $199,143 (ACS 2020–2024).

    How old is this listing?

    It was posted on 2026-10-06 (35 days ago). Jobs older than 90 days are not shown.

    Are there similar jobs?

    Yes: browse program management jobs in California.

    Sources and terms

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    Sources

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