Head of Digital Customer Success
Mintlify · San Francisco, CA · Customer success and service · posted 14 days ago

Real, live private-sector job listings — taken straight from the employers' own career pages
Mintlify · San Francisco, CA · posted 20 days ago
By AtiveSite · Published 07/11/2026 · Updated 10/11/2026 · Every figure is linked to its source below.
| Employer | Mintlify |
|---|---|
| Location | San Francisco, California |
| Field | Sales and Customers › Sales and business development |
| Level | not stated |
| Source category | Sales, Sales |
| Posted | 2026-10-21 (20 days ago) |
| Work arrangement | On-site at the location listed |
| Pay | Not published in the source listing |
We're on a mission to empower builders.
Massive reach: Our docs platform serves 100 million+ developers every year and powers documentation for 20,000+ companies, including Anthropic, Microsoft, PayPal, Spotify, Coinbase, X, and over 20% of the last YC batch.
Small team, huge impact: We recently passed 65 employees and raised a $45 million Series B led by A16Z and Salesforce Ventures. Each new hire has a huge impact on shaping the company's trajectory.
Culture of slope over y-intercept: We value learning velocity, grit, and unapologetically unique personalities.
We grew in value faster than headcount and we’re looking to align the two quickly.
You'll own targeted outbound into either Mid-Market or Enterprise and Strategic accounts. You'll research each account, find the right Director+ technical buyers, and reach them by email, phone, and LinkedIn. Your goal is booking meetings that our AEs turn into qualified opportunities.
Research: Dig into an account before you reach out: their docs, their developer platform, how well AI agents can read their docs today, and who owns them.
Outreach: Write messages that speak credibly to Director+ technical buyers. Personalize every touch to the account and the person.
Calling: Calls are part of the mix, alongside email and LinkedIn. You're calling people you've researched, not dialing down a list all day.
Events: Invite the right prospects to AE-hosted dinners and events, and make sure they show up.
Incredibly fast learner - either with experience prospecting into engineering teams, or an ability to learn quickly
Curiosity and the drive to show up, ask questions, work hard, and ride the highs and the lows. Absolutely non-negotiable
Willingness to leverage AI powered technology to create efficiencies in your day to day cadence
Ability to communicate credibly with technical buyers. You can hold a conversation with a Director or VP of Engineering about developer experience, documentation workflows, API strategy, and how AI agents read docs, without sounding like you're reading a script
Strong written communication. Outreach reads like it was written by a thoughtful person, not a sequence tool. You personalize every touch for critical personas and accounts
Research depth. You can look at an account and quickly understand why they're a fit, who the right contacts are, and what pain to lead with.
Organizational discipline. CRM hygiene, clean handoff notes, systematic follow-up. You don't let things fall through the cracks.
Appropriate Persistence. You know the difference between following up and spamming.
Salesforce proficiency, outbound tooling including Nooks, Lemlist, LinkedIn Sales Navigator, and others.
Prior SDR/BDR experience in B2B SaaS - particularly having sold to technical buyers or developer-focused companies
Experience with event-based or dinner-based sales motions
Background at a PLG or developer-tools company (you understand how product-led and sales-led motions coexist)
You'll be joining a company where the product sells itself to developers. Your job is instrumental in helping us bring Mintlify to the enterprise buyers who can deploy it at scale. The product-market fit is real. What we're building now is the sales motion to match.
This is a ground-floor opportunity to build something. You won't be plugging into a mature SDR org with a playbook someone else wrote. You'll be writing the playbook and we'll be here to help you nail it.
Your path to AE
We hire SDRs to grow into AEs. You'll learn how enterprise deals get built from the first touch, and as you prove yourself, you'll move toward running deals of your own.
Competitive compensation and equity
20 days paid time off every year
401k with Employer Match
$250 monthly wellness stipend
100% employee coverage for Health, Dental, Vision
Commute stipend to help get you to and from work
Free lunch and dinners
Annual team offsite (previously went to Alaska, Hawaii, Jackson Hole)
Field: Sales and Customers Sub-niche: Sales and business development All jobs at Mintlify Jobs in California Jobs in San Francisco, CA San Francisco city guide California state guide San Francisco County economy
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You apply on the employer's page; AtiveSite does not receive or process applications and is not affiliated with the employer. The description above is shown as the source published it.
This is a — role in the Sales and Customers field (Sales and business development) at Mintlify.
We could not match this job title to one occupation in the official wage statistics, so no pay estimate is shown. Pay is not in the source listing; ask the employer for the range and compare in the 240 job niches.
Estimate for a wage earner: 2026 federal brackets and standard deduction (IRS), Social Security 6.2% up to $184,500, Medicare 1.45% (+0.9% above $200,000 single / $250,000 married), and a state rate you set; set your own state tax rate. It ignores credits, pre-tax deductions, local taxes and benefits. Sources: IRS: tax year 2026 inflation adjustments · SSA wage base per Federal Register notice 2025-19763.
This is editorial guidance, not information from the employer.
Know your rights as a candidate and an employee:
The job is in San Francisco, CA. Below is what the official statistics say about living and working there.
How San Francisco compares. Among the 145 largest places in California, San Francisco is #4 by population, #139 for homeownership (#1 = highest), #20 for remote work (#1 = most), #25 for college degrees (#1 = most). Its county, San Francisco County, is #3 of 58 counties for average pay ($174,103).
San Francisco has 830,235 residents (ACS 2020–2024), about 2.1% of the population of California. It covers 47 square miles of land, which works out to roughly 17,784 people per square mile. The median age is 40.0, 6% older than the state median (40.0 against 37.9).
The median gross rent is $2,476 a month (rent plus utilities), 22% above the state median ($2,476 against $2,036). Over a year that is 21.1% of the median household income. US housing guidance treats housing as affordable when it takes 30% of income or less, so the typical household is under that line. The median home value is $1,394,500, which is 9.9 times the median household income ($140,970); a ratio above 5 usually means buying is out of reach without savings or a second income. 38.2% of households own their home, 32% below the state average (38.2% against 55.9%). A low ownership share points to a rental-heavy market with more apartments and shorter stays.
The San Francisco-Oakland-Fremont, CA metropolitan area has 2,373,920 jobs in the BLS wage survey, and the median pay across all occupations is $74,260 a year, 46% above the national median ($74,260 against $50,980). The biggest occupation groups are office and administrative support (226,320 jobs, median $62,120); management (223,100 jobs, median $176,340); business and financial operations (207,030 jobs, median $112,960). The area is most specialised in computer and mathematical (1.9 times) and life, physical, and social science (1.8 times), where the share of workers is well above the national share. The best-paying groups with at least 5,000 jobs are management ($176,340) and computer and mathematical ($167,770). In 2026M09 the unemployment rate of San Francisco County was 4.0%. 69.6% of residents aged 16 and over are in the labour force. The city lies in San Francisco County; its jobs, pay by industry and GDP are on the county page.
Among workers, 28.6% drive alone, 18.7% use public transit, 9.3% walk, 31.0% work from home. 21.6% of workers commute 45 minutes or more, 11% above the state average (21.6% against 19.4%). Remote work is more common than in the state as a whole, which widens the set of employers a resident can work for without moving.
60.3% of adults aged 25 and over hold a bachelor's degree or higher, 63% above the state share (60.3% against 37.1%). 34.0% of residents were born outside the United States, 26% above the state share (34.0% against 27.0%). The poverty rate is 11.2%, 7% below the state rate (11.2% against 12.0%).
The warmest month is Sep, averaging 59°F (14.9°C), and the coolest is Apr at 53°F (11.6°C). About 515 mm (20 inches) of precipitation falls in a year; Dec is the wettest month (112 mm) and Jul the driest (2 mm). These values come from NASA satellite-based climatology on a grid of about 50 km, so they describe the wider area, not a weather station in the city.
Closest cities in this guide: Daly City (31 miles, rent 3% higher); Pacifica (31 miles, rent 25% higher); San Bruno (34 miles, rent 12% higher); Millbrae (36 miles, rent 32% higher). Rent differences are against San Francisco; use the Compare tab to put any two cities side by side.
Full guide to San Francisco →California guideAll jobs in San Francisco
These links go to official sources and open in a new window. The first one is the government's or company's own site as listed in Wikidata (property "official website"); check it before relying on it.
Places within 50 miles (straight line) of San Francisco, CA that have a guide, with what living there costs. No pay estimate is shown because the title did not match one occupation.
| Place ⇅ | Distance from the job city ⇅ | Median rent ⇅ | Median home value ⇅ | Median household income ⇅ | Commute 45+ min ⇅ | Rent as % of occupation pay ⇅ | Open jobs there ⇅ |
|---|---|---|---|---|---|---|---|
| San Francisco, CA | 0 mi | $2,476 | $1,394,500 | $140,970 | 21.6% | n/a | Jobs |
| Daly City, CA | 31 mi | $2,551 | $1,115,000 | $123,547 | 19.6% | n/a | Jobs |
| Pacifica, CA | 31 mi | $3,098 | $1,249,800 | $160,523 | 15.5% | n/a | — |
| San Bruno, CA | 34 mi | $2,773 | $1,207,500 | $141,272 | 12.2% | n/a | — |
| Millbrae, CA | 36 mi | $3,272 | $1,934,900 | $163,476 | 21.8% | n/a | Jobs |
| Brisbane, CA | 36 mi | $2,574 | $1,232,200 | $156,169 | 29.8% | n/a | Jobs |
| South San Francisco, CA | 36 mi | $2,802 | $1,188,800 | $136,578 | 15.2% | n/a | Jobs |
| Half Moon Bay, CA | 37 mi | $2,433 | $1,549,500 | $157,884 | 26.7% | n/a | — |
| Burlingame, CA | 38 mi | $2,785 | $2,000,001 | $174,000 | 23.1% | n/a | Jobs |
| Richmond, CA | 40 mi | $1,960 | $668,200 | $95,391 | 28.8% | n/a | — |
| San Mateo, CA | 41 mi | $3,077 | $1,618,700 | $153,504 | 15.8% | n/a | Jobs |
| Berkeley, CA | 41 mi | $2,133 | $1,413,900 | $108,092 | 20.8% | n/a | Jobs |
| Alameda, CA | 42 mi | $2,474 | $1,235,700 | $137,697 | 27.3% | n/a | Jobs |
| Belmont, CA | 43 mi | $2,875 | $2,000,001 | $205,297 | 18.6% | n/a | Jobs |
| Oakland, CA | 44 mi | $1,979 | $929,900 | $101,600 | 21.9% | n/a | Jobs |
| Foster City, CA | 44 mi | $3,501 | $1,838,200 | $199,143 | 20.6% | n/a | Jobs |
| San Carlos, CA | 45 mi | $2,854 | $2,000,001 | $237,470 | 14.9% | n/a | Jobs |
| Redwood City, CA | 47 mi | $2,968 | $1,801,700 | $157,814 | 10.2% | n/a | Jobs |
| San Leandro, CA | 48 mi | $2,186 | $844,200 | $101,420 | 23.7% | n/a | — |
| Atherton, CA | 49 mi | $3,501 | $2,000,001 | $250,001 | 7.0% | n/a | — |
We could not match this title to one occupation, so here are the other sub-niches in Sales and Customers, where your skills may carry over:
How far San Francisco, CA is from the 20 largest US cities, in straight-line miles (not driving distance). Click a column to sort.
| From ⇅ | Straight-line distance (miles) ⇅ | Population of that city ⇅ |
|---|---|---|
| San Francisco, CA | 0 mi | 830,235 |
| San Jose, CA | 73 mi | 990,138 |
| Los Angeles, CA | 364 mi | 3,857,263 |
| San Diego, CA | 475 mi | 1,389,526 |
| Phoenix, AZ | 678 mi | 1,642,323 |
| Seattle, WA | 684 mi | 754,195 |
| Denver, CO | 986 mi | 718,877 |
| Oklahoma City, OK | 1,420 mi | 697,125 |
| Fort Worth, TX | 1,484 mi | 963,194 |
| Dallas, TX | 1,515 mi | 1,307,930 |
| San Antonio, TX | 1,516 mi | 1,479,835 |
| Austin, TX | 1,530 mi | 979,539 |
| Houston, TX | 1,673 mi | 2,328,253 |
| Chicago, IL | 1,885 mi | 2,711,226 |
| Indianapolis, IN | 1,979 mi | 885,860 |
| Columbus, OH | 2,142 mi | 914,802 |
| Charlotte, NC | 2,332 mi | 903,844 |
| Jacksonville, FL | 2,403 mi | 977,670 |
| Philadelphia, PA | 2,550 mi | 1,579,706 |
| New York, NY | 2,602 mi | 8,483,844 |
| City ⇅ | Straight-line distance ⇅ | Open jobs ⇅ |
|---|---|---|
| Alameda, CA | 42 mi | 37 |
| Belmont, CA | 43 mi | 2 |
| Redwood City, CA | 47 mi | 47 |
| Palo Alto, CA | 54 mi | 330 |
| Sunnyvale, CA | 60 mi | 185 |
| Fremont, CA | 62 mi | 8 |
| Pleasanton, CA | 63 mi | 7 |
| Milpitas, CA | 66 mi | 15 |
| Campbell, CA | 67 mi | 7 |
| San Jose, CA | 73 mi | 898 |
| Capitola, CA | 79 mi | 1 |
| Sacramento, CA | 103 mi | 56 |
Mintlify is the employer in this listing. See all its open jobs here →
We do not hold headcount or revenue for this employer. Check its careers site and, if it is listed on a stock exchange, its public filings (SEC EDGAR search).
What it is like to work at a company (culture, schedules, benefits) is not in the source data, so we do not describe it. Read the description and ask the questions under "How to prepare".
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A private-sector role in sales and customers (sales and business development) listed 20 days ago. The full description is on this page and on the employer's page.
San Francisco, CA.
Use the "View this job and apply on the employer's page" button. AtiveSite does not receive applications.
The listing does not publish pay, and we could not match the title to one official occupation.
Median rent in San Francisco is $2,476 a month and median household income $140,970 (ACS 2020–2024).
It was posted on 2026-10-21 (20 days ago). Jobs older than 90 days are not shown.
Yes: browse sales and business development jobs in California.
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