Head of Managed Services
Ripple · San Francisco, CA · Executive and general management · posted 3 days ago
Ripple · Chicago, IL · posted 82 days ago
By AtiveSite · Published 07/11/2026 · Updated 09/11/2026 · Every figure is linked to its source below.
| Employer | Ripple |
|---|---|
| Location | Chicago, Illinois |
| Field | Sales and Customers › Customer success and service |
| Level | not stated |
| Source category | Client Support |
| Posted | 2026-08-19 (82 days ago) |
| Work arrangement | On-site at the location listed |
| Pay | Not published in the source listing |
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
THE WORK:
Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed with the latest technology, Ripple Treasury empowers organizations on their path to strategic treasury. It enables total access to cash, liquidity, payments, and financial risk management.
We are hiring a Client Support Analyst to join our expanding Global team. You will serve as the main support contact for clients using our treasury management software. Your responsibilities involve addressing client issues and inquiries promptly and professionally. You will collaborate with various teams to deliver expert client solutions. This role offers outstanding exposure to the financial risk management approaches of leading international organizations.
WHAT YOU’LL DO:
Own the Client Experience
Be the first line of support and a trusted partner to our clients—internally and externally. You’ll deliver fast, thoughtful, and high-quality resolutions that build confidence and long-term relationships.
Dive Into Technical Operations
Get hands-on with the systems and workflows that power our platform and client success. You’ll play a key role in keeping operations running smoothly while continuously improving how we support and scale.
Collaborate and Influence
Work cross-functionally to solve complex problems, improve processes, and elevate the overall client experience.
WHAT YOU'LL BRING:
You’re curious, solutions-driven, and thrive in a fast-paced, technical environment where no two days are the same.
For positions that will be based in IL, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions.
IL Annual Base Salary Range$92,000—$110,000 USDWHO WE ARE:
Do Your Best Work
Take Control of Your Finances
Take Care of Yourself
Benefits listed above are for full-time employees.
Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.Field: Sales and Customers Sub-niche: Customer success and service All jobs at Ripple Jobs in Illinois Jobs in Chicago, IL Chicago city guide Illinois state guide Cook County economy
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This is a — role in the Sales and Customers field (Customer success and service) at Ripple .
We could not match this job title to one occupation in the official wage statistics, so no pay estimate is shown. Pay is not in the source listing; ask the employer for the range and compare in the 240 job niches.
Estimate for a wage earner: 2026 federal brackets and standard deduction (IRS), Social Security 6.2% up to $184,500, Medicare 1.45% (+0.9% above $200,000 single / $250,000 married), and a state rate you set; set your own state tax rate. It ignores credits, pre-tax deductions, local taxes and benefits. Sources: IRS: tax year 2026 inflation adjustments · SSA wage base per Federal Register notice 2025-19763.
This is editorial guidance, not information from the employer.
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The job is in Chicago, IL. Below is what the official statistics say about living and working there.
How Chicago compares. Among the 100 largest places in Illinois, Chicago is #1 by population, #96 for homeownership (#1 = highest), #87 for long commutes (#1 = fewest), #22 for remote work (#1 = most). Its county, Cook County, is #2 of 102 counties for average pay ($86,931).
Chicago has 2,711,226 residents (ACS 2020–2024), about 21.4% of the population of Illinois. It covers 228 square miles of land, which works out to roughly 11,904 people per square mile. The median age is 35.8, 8% younger than the state median (35.8 against 39.0).
The median gross rent is $1,440 a month (rent plus utilities), 13% above the state median ($1,440 against $1,274). Over a year that is 22.2% of the median household income. US housing guidance treats housing as affordable when it takes 30% of income or less, so the typical household is under that line. The median home value is $334,100, which is 4.3 times the median household income ($77,902). 46.0% of households own their home, 31% below the state average (46.0% against 67.1%). A low ownership share points to a rental-heavy market with more apartments and shorter stays.
The Chicago-Naperville-Elgin, IL-IN metropolitan area has 4,513,280 jobs in the BLS wage survey, and the median pay across all occupations is $54,720 a year, 7% above the national median ($54,720 against $50,980). The biggest occupation groups are office and administrative support (488,940 jobs, median $48,840); transportation and material moving (484,580 jobs, median $45,920); management (404,010 jobs, median $131,890). The area is most specialised in management (1.2 times) and transportation and material moving (1.2 times), where the share of workers is above the national share. The best-paying groups with at least 5,000 jobs are management ($131,890) and legal ($112,440). In 2026M09 the unemployment rate of Cook County was 4.7%. 67.5% of residents aged 16 and over are in the labour force. The city lies in Cook County; its jobs, pay by industry and GDP are on the county page.
Among workers, 44.8% drive alone, 17.7% use public transit, 5.8% walk, 21.0% work from home. 27.5% of workers commute 45 minutes or more, 39% above the state average (27.5% against 19.7%). Remote work is more common than in the state as a whole, which widens the set of employers a resident can work for without moving.
44.3% of adults aged 25 and over hold a bachelor's degree or higher, 17% above the state share (44.3% against 37.9%). 20.9% of residents were born outside the United States, 42% above the state share (20.9% against 14.8%). The poverty rate is 16.8%, 43% above the state rate (16.8% against 11.8%).
The warmest month is Aug, averaging 73°F (22.6°C), and the coolest is Jan at 28°F (-2.5°C). About 981 mm (39 inches) of precipitation falls in a year; May is the wettest month (117 mm) and Jan the driest (48 mm). These values come from NASA satellite-based climatology on a grid of about 50 km, so they describe the wider area, not a weather station in the city.
Closest cities in this guide: Cicero (4 miles, rent 20% lower); Berwyn (5 miles, rent 16% lower); Oak Park (6 miles, rent 11% higher); Burbank (8 miles, rent 12% lower). Rent differences are against Chicago; use the Compare tab to put any two cities side by side.
Full guide to Chicago →Illinois guideAll jobs in Chicago
These links go to official sources and open in a new window. The first one is the government's or company's own site as listed in Wikidata (property "official website"); check it before relying on it.
Places within 50 miles (straight line) of Chicago, IL that have a guide, with what living there costs. No pay estimate is shown because the title did not match one occupation.
| Place ⇅ | Distance from the job city ⇅ | Median rent ⇅ | Median home value ⇅ | Median household income ⇅ | Commute 45+ min ⇅ | Rent as % of occupation pay ⇅ | Open jobs there ⇅ |
|---|---|---|---|---|---|---|---|
| Chicago, IL | 0 mi | $1,440 | $334,100 | $77,902 | 27.5% | n/a | Jobs |
| Cicero, IL | 4 mi | $1,154 | $249,400 | $70,842 | 20.3% | n/a | — |
| Berwyn, IL | 5 mi | $1,215 | $299,800 | $78,408 | 21.3% | n/a | — |
| Oak Park, IL | 6 mi | $1,593 | $465,500 | $110,820 | 28.9% | n/a | — |
| Burbank, IL | 8 mi | $1,265 | $275,700 | $80,116 | 26.7% | n/a | — |
| Elmwood Park, IL | 9 mi | $1,334 | $339,300 | $91,955 | 31.4% | n/a | — |
| Oak Lawn, IL | 9 mi | $1,335 | $281,200 | $83,911 | 27.4% | n/a | — |
| Melrose Park, IL | 10 mi | $1,176 | $275,800 | $66,189 | 16.8% | n/a | — |
| Elmhurst, IL | 14 mi | $1,975 | $545,400 | $149,644 | 24.5% | n/a | — |
| Skokie, IL | 14 mi | $1,552 | $387,200 | $95,337 | 21.0% | n/a | — |
| Evanston, IL | 14 mi | $1,762 | $481,200 | $96,434 | 21.6% | n/a | Jobs |
| Park Ridge, IL | 15 mi | $1,537 | $551,200 | $142,986 | 22.2% | n/a | — |
| Niles, IL | 15 mi | $1,336 | $358,700 | $75,274 | 17.9% | n/a | — |
| Westmont, IL | 15 mi | $1,533 | $379,100 | $88,090 | 17.1% | n/a | — |
| Morton Grove, IL | 15 mi | $2,164 | $389,100 | $111,116 | 21.8% | n/a | — |
| Oak Forest, IL | 16 mi | $1,328 | $255,100 | $91,990 | 27.3% | n/a | — |
| Wilmette, IL | 17 mi | $1,978 | $810,600 | $190,662 | 32.6% | n/a | — |
| Lombard, IL | 17 mi | $1,948 | $335,700 | $100,362 | 16.2% | n/a | — |
| Downers Grove, IL | 18 mi | $1,656 | $449,800 | $115,114 | 20.8% | n/a | — |
| Des Plaines, IL | 18 mi | $1,606 | $335,600 | $97,875 | 18.6% | n/a | Jobs |
We could not match this title to one occupation, so here are the other sub-niches in Sales and Customers, where your skills may carry over:
Account management (477) Sales and business development (2525)
How far Chicago, IL is from the 20 largest US cities, in straight-line miles (not driving distance). Click a column to sort.
| From ⇅ | Straight-line distance (miles) ⇅ | Population of that city ⇅ |
|---|---|---|
| Chicago, IL | 0 mi | 2,711,226 |
| Indianapolis, IN | 164 mi | 885,860 |
| Columbus, OH | 277 mi | 914,802 |
| Charlotte, NC | 589 mi | 903,844 |
| Philadelphia, PA | 667 mi | 1,579,706 |
| Oklahoma City, OK | 688 mi | 697,125 |
| New York, NY | 718 mi | 8,483,844 |
| Dallas, TX | 799 mi | 1,307,930 |
| Fort Worth, TX | 820 mi | 963,194 |
| Jacksonville, FL | 862 mi | 977,670 |
| Denver, CO | 909 mi | 718,877 |
| Houston, TX | 937 mi | 2,328,253 |
| Austin, TX | 974 mi | 979,539 |
| San Antonio, TX | 1,048 mi | 1,479,835 |
| Phoenix, AZ | 1,445 mi | 1,642,323 |
| San Diego, CA | 1,724 mi | 1,389,526 |
| Seattle, WA | 1,732 mi | 754,195 |
| Los Angeles, CA | 1,749 mi | 3,857,263 |
| San Jose, CA | 1,832 mi | 990,138 |
| San Francisco, CA | 1,885 mi | 830,235 |
| City ⇅ | Straight-line distance ⇅ | Open jobs ⇅ |
|---|---|---|
| Arlington Heights, IL | 24 mi | 11 |
| Deerfield, IL | 24 mi | 2 |
| Hoffman Estates, IL | 28 mi | 3 |
| Aurora, IL | 32 mi | 3 |
| Wauwatosa, WI | 87 mi | 1 |
| Holland, MI | 103 mi | 2 |
| Kalamazoo, MI | 112 mi | 2 |
Ripple is the employer in this listing. See all its open jobs here →
We do not hold headcount or revenue for this employer. Check its careers site and, if it is listed on a stock exchange, its public filings (SEC EDGAR search).
What it is like to work at a company (culture, schedules, benefits) is not in the source data, so we do not describe it. Read the description and ask the questions under "How to prepare".
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All Customer success and service jobs → · All Sales and Customers sub-niches →
A private-sector role in sales and customers (customer success and service) listed 82 days ago. The full description is on this page and on the employer's page.
Chicago, IL.
Use the "View this job and apply on the employer's page" button. AtiveSite does not receive applications.
The listing does not publish pay, and we could not match the title to one official occupation.
Median rent in Chicago is $1,440 a month and median household income $77,902 (ACS 2020–2024).
It was posted on 2026-08-19 (82 days ago). Jobs older than 90 days are not shown.
Yes: browse customer success and service jobs in Illinois.
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