Phlebotomist/Adminstrative Assistant (Entry level)

The job

LIVE Employer public job feed (private-sector employer) Source: the employer's public careers feed · Data: listed 2026-08-17

Job description

About Us

One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.

In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.

The Opportunity

As a Phlebotomist/Adminstrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices presently focused on our Senior Health member population (age 65+), you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

Must hold one or more of the following credentials, qualifications, or experience: 

• Medical Assistant certification from a nationally recognized certifying body (e.g., AAMA, NHA, NCCT, AMT, AMCA, NAHP, NCMA, or any NCCA/ANSI-accredited organization) — must be currently active or have been active within the last 6 months 

• Certified Phlebotomy Technician (CPT) credential from a nationally recognized certifying body — must be currently active or have been active within the last 6 months 

• Graduation from a Medical Assistant program accredited by CAAHEP, ABHES, or a U.S. Department of Education-recognized accrediting body (no expiration applies) 

• Completion of Medical Assistant training through the U.S. Armed Forces (no expiration applies) 

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment 

Note: The 6-month trailing window applies to certifications only. Program graduation and military training do not expire and are accepted regardless of completion date. Certifications that have been expired for more than 6 months do not meet the minimum qualification for this role. 

Additional Requirements: 

• Demonstrated proficiency in either venipuncture techniques (including site selection, needle insertion, and blood collection procedures) or vaccine administration and injection techniques (including proper needle handling, site preparation, and patient safety protocols) 

• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions 

• Strong written and verbal communication skills 

• A High School Diploma or equivalent 

• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously 

• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 

• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 

• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks 

Competitive salary: starts at $19 per hour based on a full time schedule

One Medical is committed to fair and equitable compensation practices

This is a full time role (40 hours/week) with 8 hour shifts generally taking place between 7:30am-5:30pm based in office in Hanover, NH presently focused on our Senior Health member population (age 65+).

One Medical offers a robust benefits package designed to aid your health and wellness.  All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:

Taking care of you today

• Paid sabbatical for every five years of service
• Free One Medical memberships for yourself, your friends and family
• Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues
• Competitive Medical, Dental and Vision plans
• Pre-Tax commuter benefits
• PTO cash outs - Option to cash out up to 40 accrued hours per year

Protecting your future for you and your family

• 401K match
• Credit towards emergency childcare
• Company paid maternity and paternity leave
• Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
• Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance

In addition to the comprehensive benefits package outlined above, practicing clinicians also receive

• Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.
• UpToDate Subscription - An evidence-based clinical research tool
• Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education
• Rounds - Providers end patient care one hour early each week to participate in this shared learning experience
• Discounted rate to attend One Medical’s Annual REAL primary care conference

One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.

One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.  Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Your work schedule could be subject to change based on business direction at any time.

Explore around this job

Field: Healthcare and Life Sciences Sub-niche: Pharmacy, lab and imaging All jobs at One Medical Jobs in New Hampshire Jobs in Hanover, NH Hanover city guide New Hampshire state guide Grafton County economy

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About the role

This is a — role in the Healthcare and Life Sciences field (Pharmacy, lab and imaging) at One Medical.

We could not match this job title to one occupation in the official wage statistics, so no pay estimate is shown. Pay is not in the source listing; ask the employer for the range and compare in the 240 job niches.

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How to prepare and behave

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• Read the whole description and match your examples to its requirements; use the same words the posting uses where they are true for you.
• Research the employer before the interview: what it does, who its customers are and recent news; prepare two or three questions about the work.
• Arrive early (or log in early for a video call), dress one step above the daily dress code, and test your camera and audio beforehand.
• Answer with short stories: the situation, what you did and the result. Give numbers when you have them and never invent them.
• Be honest about gaps; say what you did to learn and how fast you can close them.
• Ask about the team, the first 90 days, how success is measured and the schedule; do not open with salary and time off.
• When pay comes up, know the market range for the occupation and your lowest acceptable offer before you answer; ask for the full package in writing.
• Send a short thank-you message within a day, mentioning one thing you discussed.
• Check which state licence or certification the role needs and verify it with the state board before applying; ask about shift patterns and onboarding.

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• U.S. Equal Employment Opportunity Commission: prohibited employment practices
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The city

The job is in Hanover, NH. Below is what the official statistics say about living and working there.

How Hanover compares. Among the 40 largest places in New Hampshire, Hanover is #20 by population, #40 for rent (#1 = cheapest), #1 for household income (#1 = highest), #1 for college degrees (#1 = most). Its county, Grafton County, is #3 of 10 counties for average pay ($73,105).

The place in numbers

Hanover has 8,479 residents (ACS 2020–2024), about 0.6% of the population of New Hampshire. It covers 5 square miles of land, which works out to roughly 1,875 people per square mile. The median age is 21.8, 50% younger than the state median (21.8 against 43.3). It is a census-designated place: a community the Census Bureau counts as a unit, without a city government of its own, so services such as police, roads and zoning usually come from the county.

Housing

The median gross rent is $2,254 a month (rent plus utilities), 51% above the state median ($2,254 against $1,491). Over a year that is 17.6% of the median household income. US housing guidance treats housing as affordable when it takes 30% of income or less, so the typical household is under that line. The median home value is $842,600, which is 5.5 times the median household income ($153,281); a ratio above 5 usually means buying is out of reach without savings or a second income. 62.4% of households own their home, 14% below the state average (62.4% against 72.8%).

Work and pay

In 2026M09 the unemployment rate of Grafton County was 1.6%. 40.2% of residents aged 16 and over are in the labour force. The city lies in Grafton County; its jobs, pay by industry and GDP are on the county page.

Getting around

Among workers, 45.4% drive alone, 0.3% use public transit, 17.3% walk, 26.7% work from home. 7.2% of workers commute 45 minutes or more, 58% below the state average (7.2% against 17.2%). Remote work is more common than in the state as a whole, which widens the set of employers a resident can work for without moving.

People and education

89.2% of adults aged 25 and over hold a bachelor's degree or higher, 120% above the state share (89.2% against 40.6%). 16.8% of residents were born outside the United States, 174% above the state share (16.8% against 6.1%). The poverty rate is 8.0%, 10% above the state rate (8.0% against 7.2%).

Climate

The warmest month is Jul, averaging 68°F (19.8°C), and the coolest is Jan at 18°F (-8.0°C). About 1,101 mm (43 inches) of precipitation falls in a year; Jun is the wettest month (118 mm) and Jan the driest (63 mm). These values come from NASA satellite-based climatology on a grid of about 50 km, so they describe the wider area, not a weather station in the city.

Nearby cities to compare

Closest cities in this guide: Wilder (3 miles, rent 49% lower); White River Junction (5 miles, rent 46% lower); Lebanon (5 miles, rent 23% lower); Windsor (17 miles, rent 56% lower). Rent differences are against Hanover; use the Compare tab to put any two cities side by side.

Full guide to Hanover →New Hampshire guideAll jobs in Hanover

Official links for Hanover

• Census Bureau data profile for Hanover
• Official state website: nh.gov
• BLS Economy at a Glance: New Hampshire

These links go to official sources and open in a new window. The first one is the government's or company's own site as listed in Wikidata (property "official website"); check it before relying on it.

Where to live

The job city has no coordinates we can place on the map, so no housing comparison is shown. Use the 250 largest cities table to compare rent and income.

Career paths

We could not match this title to one occupation, so here are the other sub-niches in Healthcare and Life Sciences, where your skills may carry over:

Physicians and advanced practice (442) Nursing (52) Patient access and hospital administration (379) Behavioral health and counseling (108) Therapy, clinical education and rehab (226) Animal and veterinary care (138)

Distances

This job has no single city we can place on the map (remote, flexible or unmatched location), so no distance table is shown. Browse all Healthcare and Life Sciences jobs with distances from any of the 20 largest cities.

The employer

One Medical is the employer in this listing. See all its open jobs here →

We do not hold headcount or revenue for this employer. Check its careers site and, if it is listed on a stock exchange, its public filings (SEC EDGAR search).

What it is like to work at a company (culture, schedules, benefits) is not in the source data, so we do not describe it. Read the description and ask the questions under "How to prepare".

Other open jobs at One Medical

Similar jobs

Same sub-niche: Pharmacy, lab and imaging

More jobs in Hanover, NH

All Pharmacy, lab and imaging jobs → · All Healthcare and Life Sciences sub-niches →

FAQ

What is the Phlebotomist/Adminstrative Assistant (Entry level) job at One Medical?

A private-sector role in healthcare and life sciences (pharmacy, lab and imaging) listed 85 days ago. The full description is on this page and on the employer's page.

Where is this job?

Hanover, NH.

How do I apply?

Use the "View this job and apply on the employer's page" button. AtiveSite does not receive applications.

How much does it pay?

The listing does not publish pay, and we could not match the title to one official occupation.

What is the cost of living there?

Median rent in Hanover is $2,254 a month and median household income $153,281 (ACS 2020–2024).

How old is this listing?

It was posted on 2026-08-17 (85 days ago). Jobs older than 90 days are not shown.

Are there similar jobs?

Yes: browse pharmacy, lab and imaging jobs in New Hampshire.

Sources and terms

• Job data: One Medical careers page public feed (listing dated 2026-08-17). The job disappears from this site when it disappears from the source.
• Wages and projections: BLS OEWS (May 2025) and Employment Projections 2025–35.
• City and county figures: Census Bureau ACS 2020–2024, BEA, BLS QCEW and LAUS, NASA POWER climatology; distances from Census Gazetteer coordinates.

AtiveSite is not affiliated with or endorsed by the employer or any government agency, and does not process applications. Verify every detail with the employer before acting.

Sources

• BLS OEWS (wages and employment by occupation, May 2025)
• BLS Employment Projections 2025–35
• BLS Local Area Unemployment Statistics
• BLS JOLTS
• BLS State and Metro Area Employment
• Census Bureau American Community Survey (via Census Reporter)
• BEA GDP by state and Regional Price Parities
• IRS 2026 tax adjustments
• U.S. Department of Labor, minimum wage by state
• Tax Foundation state income tax rates 2026
• USAJOBS
• USCIS
• U.S. Department of State, visas
• NASA POWER climatology
• GeoNames / Census Gazetteer (coordinates)