Solution Engineer (Third Shift)

The job

LIVE Employer public job feed (private-sector employer) Source: the employer's public careers feed · Data: listed 2026-08-06

Job description

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.

At Appian, we're not just a company; we're a community of innovators. Our low-code platform is transforming how the world's largest organizations build and automate their business processes. We believe in creating a supportive, collaborative environment where every team member has the opportunity to make a real impact. This role is a fantastic opportunity to be at the forefront of our cloud operations, ensuring the reliability and stability of our platform for our global customers.

As a Cloud Engineer on our team, you'll be on the front lines, acting as the first responder for our cloud platform. Your primary responsibility will be to triage and resolve alerts generated by our monitoring systems. This is a night shift role working hours from 1am EST to 9am EST. This often involves following established runbooks and procedures, but you'll also need to use your technical skills and out-of-the-box thinking to tackle issues that aren't so straightforward.

In this role, you will:

• Collaborate with engineers to troubleshoot, escalate, and resolve complex system and customer issues.

• Provide direct technical support to customers as needed.

• Proactively improve system health by identifying alert trends, enhancing monitoring, and contributing code to increase reliability and efficiency.

• Diagnose root causes and solve complex technical problems through hands-on troubleshooting.

Basic Qualifications

• Bachelor's degree and equivalent work experience in a technical field.

• A hands-on, technical background with strong troubleshooting skills.

• Foundational knowledge of networking (e.g., TCP/IP, DNS, HTTP, routing).

• Familiarity with monitoring tools (e.g., Datadog, Grafana, Prometheus).

• Experience in a procedural environment, such as Helpdesk or 1st Line Support, where you consistently followed established runbooks and processes.

• Comfortable with the Linux command line.

• Strong communication skills and the ability to work effectively within a team and with customers.

• The ability and willingness to work a night shift schedule.

Nice-to-Have Qualifications

• Foundational knowledge of databases (e.g., SQL, NoSQL).

• Experience with scripting languages (e.g., Python, Bash) to automate tasks.

• Knowledge of container technologies like Docker and Kubernetes.

The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. 

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

Tools and Resources 

• Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. 
• Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
• Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.

Benefits

Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.

About Appian

Appian provides AI automation for the most important business processes at the world’s largest organizations. Our platform is known for its unique power, reliability, and scale. We’ve been automating processes for more than 25 years and have proven expertise in enterprise operations. For more information, visit appian.com. 

Follow Appian: LinkedIn, YouTube, Instagram, Facebook, and X. 

Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. 

Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Appian's Applicant & Candidate Privacy Notice  

Explore around this job

Field: Engineering, Construction and Energy Sub-niche: Manufacturing and hardware engineering All jobs at Appian Corporation Jobs in Colorado Jobs in Colorado Springs, CO Colorado Springs city guide Colorado state guide El Paso County economy

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About the role

This is a — role in the Engineering, Construction and Energy field (Manufacturing and hardware engineering) at Appian Corporation .

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How to prepare and behave

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• Read the whole description and match your examples to its requirements; use the same words the posting uses where they are true for you.
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The city

The job is in Colorado Springs, CO. Below is what the official statistics say about living and working there.

How Colorado Springs compares. Among the 80 largest places in Colorado, Colorado Springs is #2 by population, #16 for long commutes (#1 = fewest), #63 for homeownership (#1 = highest), #19 for rent (#1 = cheapest). Its county, El Paso County, is #11 of 64 counties for average pay ($67,491).

The place in numbers

Colorado Springs has 487,887 residents (ACS 2020–2024), about 8.3% of the population of Colorado. It covers 202 square miles of land, which works out to roughly 2,414 people per square mile. The median age is 35.7, 5% younger than the state median (35.7 against 37.7).

Housing

The median gross rent is $1,648 a month (rent plus utilities), 6% below the state median ($1,648 against $1,761). Over a year that is 23.3% of the median household income. US housing guidance treats housing as affordable when it takes 30% of income or less, so the typical household is under that line. The median home value is $452,600, which is 5.3 times the median household income ($84,818); a ratio above 5 usually means buying is out of reach without savings or a second income. 60.9% of households own their home, 8% below the state average (60.9% against 66.2%).

Work and pay

The Colorado Springs, CO metropolitan area has 316,060 jobs in the BLS wage survey, and the median pay across all occupations is $52,710 a year, 3% above the national median ($52,710 against $50,980). The biggest occupation groups are office and administrative support (34,270 jobs, median $48,280); food preparation and serving related (32,150 jobs, median $36,480); sales and related (30,530 jobs, median $44,450). The area is most specialised in computer and mathematical (1.6 times) and architecture and engineering (1.5 times), where the share of workers is well above the national share. The best-paying groups with at least 5,000 jobs are management ($132,060) and computer and mathematical ($122,550). In 2026M09 the unemployment rate of El Paso County was 4.6%. 64.9% of residents aged 16 and over are in the labour force. The city lies in El Paso County; its jobs, pay by industry and GDP are on the county page.

Getting around

Among workers, 70.0% drive alone, 0.5% use public transit, 1.8% walk, 17.6% work from home. 8.1% of workers commute 45 minutes or more, 42% below the state average (8.1% against 14.1%).

People and education

42.7% of adults aged 25 and over hold a bachelor's degree or higher, 6% below the state share (42.7% against 45.7%). 7.6% of residents were born outside the United States, 23% below the state share (7.6% against 9.8%). The poverty rate is 9.1%, 4% below the state rate (9.1% against 9.4%).

Climate

The warmest month is Jul, averaging 69°F (20.3°C), and the coolest is Dec at 26°F (-3.6°C). About 403 mm (16 inches) of precipitation falls in a year; Jul is the wettest month (70 mm) and Jan the driest (14 mm). These values come from NASA satellite-based climatology on a grid of about 50 km, so they describe the wider area, not a weather station in the city.

Nearby cities to compare

Closest cities in this guide: Cimarron Hills (3 miles, similar rent); Security-Widefield (8 miles, rent 9% higher); Fort Carson (12 miles, rent 32% higher); Fountain (13 miles, rent 6% higher). Rent differences are against Colorado Springs; use the Compare tab to put any two cities side by side.

Full guide to Colorado Springs →Colorado guideAll jobs in Colorado Springs

Official links for Colorado Springs

• Official website of Colorado Springs: coloradosprings.gov
• Census Bureau data profile for Colorado Springs
• Official state website: colorado.gov
• BLS Economy at a Glance: Colorado

These links go to official sources and open in a new window. The first one is the government's or company's own site as listed in Wikidata (property "official website"); check it before relying on it.

Where to live

The job city has no coordinates we can place on the map, so no housing comparison is shown. Use the 250 largest cities table to compare rent and income.

Career paths

We could not match this title to one occupation, so here are the other sub-niches in Engineering, Construction and Energy, where your skills may carry over:

Construction and field engineering (370) Energy and utilities (545)

Distances

This job has no single city we can place on the map (remote, flexible or unmatched location), so no distance table is shown. Browse all Engineering, Construction and Energy jobs with distances from any of the 20 largest cities.

The employer

Appian Corporation is the employer in this listing. See all its open jobs here →

We do not hold headcount or revenue for this employer. Check its careers site and, if it is listed on a stock exchange, its public filings (SEC EDGAR search).

What it is like to work at a company (culture, schedules, benefits) is not in the source data, so we do not describe it. Read the description and ask the questions under "How to prepare".

Other open jobs at Appian Corporation

Similar jobs

Same sub-niche: Manufacturing and hardware engineering

More jobs in Colorado Springs, CO

All Manufacturing and hardware engineering jobs → · All Engineering, Construction and Energy sub-niches →

FAQ

What is the Solution Engineer (Third Shift) job at Appian Corporation ?

A private-sector role in engineering, construction and energy (manufacturing and hardware engineering) listed 95 days ago. The full description is on this page and on the employer's page.

Where is this job?

Colorado Springs, CO.

How do I apply?

Use the "View this job and apply on the employer's page" button. AtiveSite does not receive applications.

How much does it pay?

The listing does not publish pay, and we could not match the title to one official occupation.

What is the cost of living there?

Median rent in Colorado Springs is $1,648 a month and median household income $84,818 (ACS 2020–2024).

How old is this listing?

It was posted on 2026-08-06 (95 days ago). Jobs older than 90 days are not shown.

Are there similar jobs?

Yes: browse manufacturing and hardware engineering jobs in Colorado.

Sources and terms

• Job data: Appian Corporation careers page public feed (listing dated 2026-08-06). The job disappears from this site when it disappears from the source.
• Wages and projections: BLS OEWS (May 2025) and Employment Projections 2025–35.
• City and county figures: Census Bureau ACS 2020–2024, BEA, BLS QCEW and LAUS, NASA POWER climatology; distances from Census Gazetteer coordinates.

AtiveSite is not affiliated with or endorsed by the employer or any government agency, and does not process applications. Verify every detail with the employer before acting.

Sources

• BLS OEWS (wages and employment by occupation, May 2025)
• BLS Employment Projections 2025–35
• BLS Local Area Unemployment Statistics
• BLS JOLTS
• BLS State and Metro Area Employment
• Census Bureau American Community Survey (via Census Reporter)
• BEA GDP by state and Regional Price Parities
• IRS 2026 tax adjustments
• U.S. Department of Labor, minimum wage by state
• Tax Foundation state income tax rates 2026
• USAJOBS
• USCIS
• U.S. Department of State, visas
• NASA POWER climatology
• GeoNames / Census Gazetteer (coordinates)