Sales Development Representative

The job

LIVE Employer public job feed (private-sector employer) Source: the employer's public careers feed · Data: listed 2026-11-06

Job description

About Dialpad
Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage.

Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved.

Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile.

Being a Dialer
At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your role
As a Sales Development Representative, you’ll own building prospect lists, manage the pipeline, and maintain in-depth knowledge of Dialpad products. You’ll collaborate with your Account Executives to develop prospecting strategies and vertical campaigns unique to your territory. You’ll also support the creation of net new prospecting lists for target accounts and key decision-makers. You’ll connect with prospects using all communication channels (phone, email, and social media). In addition, you’ll bring your confidence, commitment, and love of winning to hone your craft and launch yourself into a successful sales career!

Dialpad’s Sales Development Representative will contribute to our Sales team by acquiring new customers, uncovering market opportunities, and getting the market talking about Dialpad! In this role, you’ll combine prospecting, lead qualification, and industry research to create qualified sales opportunities for your Account Executives. Dialpad’s Sales Development Representative team nurtures relationships with prospects, becoming the initial point of contact by performing outreach through calls, emails, and social media. This team works closely with Account Executives and has the opportunity for close mentorship and professional development.

This position reports to our Sales Development Manager and is based in our Tempe, AZ Office.

What you’ll do

• Prospect ideal target personas by making 50+ outbound calls per day, with additional touchpoints via email.
• Consistently meet or exceed the quota of sales-qualified opportunities for Dialpad’s Account Executive team.
• Embrace a growth mindset by prioritizing sales enablement activities.
• Show enthusiasm to learn and implement various sales methodologies such as SPICED and BANT.
• Learn to navigate through sales tools such as Salesforce, ZoomInfo, Outreach, Sales Navigator, and Dialpad.
• Partner closely with your manager, peers, and Account Executives to improve messages, processes, and daily activities.

Skills you’ll bring 

• Efficient, organized, and detail-oriented.
• Highly motivated and committed to achieving success, both individually and within a team.
• Excellent verbal and written communication skills and confidence.
• Demonstrated sense of curiosity, motivation, and resourcefulness.
• 1+ year of experience in a Sales Development or similar customer-facing role.

Why Join Dialpad

• Work at the center of the AI transformation in business communications
• Build and ship agentic AI products that are redefining how companies operate
• Join a team where AI amplifies every employee’s impact
• Competitive salary, comprehensive benefits, and real opportunities for growth

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.

Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply. 

 Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

Explore around this job

Field: Sales and Customers Sub-niche: Sales and business development All jobs at Dialpad Jobs in Arizona Jobs in Tempe, AZ Tempe city guide Arizona state guide Maricopa County economy

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About the role

This is a — role in the Sales and Customers field (Sales and business development) at Dialpad.

We could not match this job title to one occupation in the official wage statistics, so no pay estimate is shown. Pay is not in the source listing; ask the employer for the range and compare in the 240 job niches.

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How to prepare and behave

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• Read the whole description and match your examples to its requirements; use the same words the posting uses where they are true for you.
• Research the employer before the interview: what it does, who its customers are and recent news; prepare two or three questions about the work.
• Arrive early (or log in early for a video call), dress one step above the daily dress code, and test your camera and audio beforehand.
• Answer with short stories: the situation, what you did and the result. Give numbers when you have them and never invent them.
• Be honest about gaps; say what you did to learn and how fast you can close them.
• Ask about the team, the first 90 days, how success is measured and the schedule; do not open with salary and time off.
• When pay comes up, know the market range for the occupation and your lowest acceptable offer before you answer; ask for the full package in writing.
• Send a short thank-you message within a day, mentioning one thing you discussed.
• Bring concrete results (numbers, quotas, retained clients) and be ready for a role-play.

Know your rights as a candidate and an employee:

• U.S. Equal Employment Opportunity Commission: prohibited employment practices
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The city

The job is in Tempe, AZ. Below is what the official statistics say about living and working there.

How Tempe compares. Among the 80 largest places in Arizona, Tempe is #9 by population, #78 for homeownership (#1 = highest), #10 for long commutes (#1 = fewest), #12 for college degrees (#1 = most). Its county, Maricopa County, is #2 of 15 counties for average pay ($73,840).

The place in numbers

Tempe has 188,065 residents (ACS 2020–2024), about 2.5% of the population of Arizona. It covers 40 square miles of land, which works out to roughly 4,704 people per square mile. The median age is 30.0, 23% younger than the state median (30.0 against 39.0).

Housing

The median gross rent is $1,743 a month (rent plus utilities), 13% above the state median ($1,743 against $1,543). Over a year that is 26.3% of the median household income. US housing guidance treats housing as affordable when it takes 30% of income or less, so the typical household is under that line. The median home value is $455,400, which is 5.7 times the median household income ($79,663); a ratio above 5 usually means buying is out of reach without savings or a second income. 42.3% of households own their home, 37% below the state average (42.3% against 67.4%). A low ownership share points to a rental-heavy market with more apartments and shorter stays.

Work and pay

The Phoenix-Mesa-Chandler, AZ metropolitan area has 2,375,760 jobs in the BLS wage survey, and the median pay across all occupations is $51,380 a year, about the same as the national median ($51,380 against $50,980). The biggest occupation groups are office and administrative support (295,910 jobs, median $48,120); sales and related (221,850 jobs, median $39,320); transportation and material moving (206,600 jobs, median $45,620). The area is most specialised in construction and extraction (1.4 times) and management (1.1 times), where the share of workers is above the national share. The best-paying groups with at least 5,000 jobs are management ($114,410) and computer and mathematical ($105,240). In 2026M09 the unemployment rate of Maricopa County was 4.1%. 71.9% of residents aged 16 and over are in the labour force. The city lies in Maricopa County; its jobs, pay by industry and GDP are on the county page.

Getting around

Among workers, 59.0% drive alone, 3.4% use public transit, 3.7% walk, 21.2% work from home. 7.2% of workers commute 45 minutes or more, 49% below the state average (7.2% against 14.2%).

People and education

50.0% of adults aged 25 and over hold a bachelor's degree or higher, 50% above the state share (50.0% against 33.3%). 14.4% of residents were born outside the United States, 11% above the state share (14.4% against 13.0%). The poverty rate is 15.8%, 27% above the state rate (15.8% against 12.5%).

Climate

The warmest month is Jul, averaging 93°F (33.9°C), and the coolest is Dec at 52°F (11.0°C). About 254 mm (10 inches) of precipitation falls in a year; Jan is the wettest month (33 mm) and Jun the driest (2 mm). These values come from NASA satellite-based climatology on a grid of about 50 km, so they describe the wider area, not a weather station in the city.

Nearby cities to compare

Closest cities in this guide: Chandler (9 miles, rent 9% higher); Paradise Valley (11 miles, rent 101% higher); Gilbert (12 miles, rent 21% higher); Mesa (12 miles, rent 7% lower). Rent differences are against Tempe; use the Compare tab to put any two cities side by side.

Full guide to Tempe →Arizona guideAll jobs in Tempe

Official links for Tempe

• Official website of Tempe: tempe.gov
• Census Bureau data profile for Tempe
• Official state website: az.gov
• BLS Economy at a Glance: Arizona

These links go to official sources and open in a new window. The first one is the government's or company's own site as listed in Wikidata (property "official website"); check it before relying on it.

Where to live

The job city has no coordinates we can place on the map, so no housing comparison is shown. Use the 250 largest cities table to compare rent and income.

Career paths

We could not match this title to one occupation, so here are the other sub-niches in Sales and Customers, where your skills may carry over:

Customer success and service (504) Account management (510)

Distances

This job has no single city we can place on the map (remote, flexible or unmatched location), so no distance table is shown. Browse all Sales and Customers jobs with distances from any of the 20 largest cities.

The employer

Dialpad is the employer in this listing. See all its open jobs here →

We do not hold headcount or revenue for this employer. Check its careers site and, if it is listed on a stock exchange, its public filings (SEC EDGAR search).

What it is like to work at a company (culture, schedules, benefits) is not in the source data, so we do not describe it. Read the description and ask the questions under "How to prepare".

Other open jobs at Dialpad

Similar jobs

Same sub-niche: Sales and business development

More jobs in Tempe, AZ

All Sales and business development jobs → · All Sales and Customers sub-niches →

FAQ

What is the Sales Development Representative job at Dialpad?

A private-sector role in sales and customers (sales and business development) listed 4 days ago. The full description is on this page and on the employer's page.

Where is this job?

Tempe, AZ.

How do I apply?

Use the "View this job and apply on the employer's page" button. AtiveSite does not receive applications.

How much does it pay?

The listing does not publish pay, and we could not match the title to one official occupation.

What is the cost of living there?

Median rent in Tempe is $1,743 a month and median household income $79,663 (ACS 2020–2024).

How old is this listing?

It was posted on 2026-11-06 (4 days ago). Jobs older than 90 days are not shown.

Are there similar jobs?

Yes: browse sales and business development jobs in Arizona.

Sources and terms

• Job data: Dialpad careers page public feed (listing dated 2026-11-06). The job disappears from this site when it disappears from the source.
• Wages and projections: BLS OEWS (May 2025) and Employment Projections 2025–35.
• City and county figures: Census Bureau ACS 2020–2024, BEA, BLS QCEW and LAUS, NASA POWER climatology; distances from Census Gazetteer coordinates.

AtiveSite is not affiliated with or endorsed by the employer or any government agency, and does not process applications. Verify every detail with the employer before acting.

Sources

• BLS OEWS (wages and employment by occupation, May 2025)
• BLS Employment Projections 2025–35
• BLS Local Area Unemployment Statistics
• BLS JOLTS
• BLS State and Metro Area Employment
• Census Bureau American Community Survey (via Census Reporter)
• BEA GDP by state and Regional Price Parities
• IRS 2026 tax adjustments
• U.S. Department of Labor, minimum wage by state
• Tax Foundation state income tax rates 2026
• USAJOBS
• USCIS
• U.S. Department of State, visas
• NASA POWER climatology
• GeoNames / Census Gazetteer (coordinates)