Associate Field Engineer

The job

LIVE Employer public job feed (private-sector employer) Source: the employer's public careers feed · Data: listed 2026-09-11

Job description

About Pinecone:

Pinecone is the trusted AI knowledge company. Its trusted AI knowledge platform—including its Database, Nexus, and Marketplace products—power accurate, fast, and cost-effective AI applications for more than 10,000 customers and 1M developers worldwide. Pinecone's mission is to make AI knowledgeable. For more information, visit pinecone.io.

About the Team/Role:

This is intended to be an entry level role for new grads/early career professionals.

As an Associate Field Engineer, you'll work amongst our Customer Success and Solutions Engineering teams, building deep technical expertise and tooling to directly impact the core product and customer experience. You'll engage with technical stakeholders across the customer lifecycle, from helping prospects understand how Pinecone fits their architecture to guiding existing customers through implementation, optimization, and expansion. You'll collaborate closely with Sales, Product, and Engineering to scope solutions, troubleshoot complex issues, and surface customer insights that shape our product direction. Technical fluency, strong communication, intellectual curiosity, and an AI-first mindset are essential for this role.

Responsibilities:

• Serve as a technical point of contact for customers across their journey from evaluation to production, ensuring best practices and accelerating time-to-value.

• Deeply understand customer architectures, use cases, and requirements to influence our roadmap and devise solutions that unblock and advance their goals.

• Build resources to monitor customer health, proactively identifying opportunities to address risk and drive expansion.

• Troubleshoot issues and deliver high-quality technical support, developing a strong command of Pinecone's product and the broader AI/ML ecosystem.

• Build processes and capture knowledge to scale and automate support, success, and outreach initiatives.

• Partner with Sales on technical discovery, deliver product demonstrations, and contribute to proof-of-concept evaluations.

• Provide feedback and contribute as a developer to all elements of the customer experience—from tooling and integrations to documentation and internal workflows.

Requirements:

• BS in Computer Science or a related technical field or equivalent experience.

• Strong technical acumen with the ability to understand and explain APIs, cloud infrastructure, data pipelines, and enterprise software integrations.

• Ability to communicate complex technical concepts to both technical and non-technical audiences.

• Familiarity with the concepts of embeddings, similarity search, recommendation systems, and RAG.

• Thrives in a startup environment: resourceful, adaptable, and proactive in creating solutions.

• Proficiency in one or more popular programming languages (Python, JavaScript).

Bonus Points:

• Experience with Datadog or similar monitoring tools.

• Experience working with cloud platforms (AWS, GCP, Azure).

Perks & Benefits:

• Comprehensive health coverage including medical, dental, vision, and mental health resources

• 401(k) Plan

• Equity award

• Flexible time off

• Paid parental leave

• Annual Company Retreat

• WFH Equipment Stipend

All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

Explore around this job

Field: Engineering, Construction and Energy Sub-niche: Construction and field engineering All jobs at Pinecone Jobs in New York Jobs in New York City, NY New York state guide

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About the role

This is a — role in the Engineering, Construction and Energy field (Construction and field engineering) at Pinecone.

We could not match this job title to one occupation in the official wage statistics, so no pay estimate is shown. Pay is not in the source listing; ask the employer for the range and compare in the 240 job niches.

How to prepare and behave

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• Read the whole description and match your examples to its requirements; use the same words the posting uses where they are true for you.
• Research the employer before the interview: what it does, who its customers are and recent news; prepare two or three questions about the work.
• Arrive early (or log in early for a video call), dress one step above the daily dress code, and test your camera and audio beforehand.
• Answer with short stories: the situation, what you did and the result. Give numbers when you have them and never invent them.
• Be honest about gaps; say what you did to learn and how fast you can close them.
• Ask about the team, the first 90 days, how success is measured and the schedule; do not open with salary and time off.
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The city

New York City, NY is not one of the cities with its own page in our guides, so here is the state: New York.

The state economy in brief

New York is in the Northeast region (Middle Atlantic division) and has 19,852,366 residents (the 4th largest of the 50 states and DC by population), with a median age of 39.8. Its economy produced about $2,561,197 million in the latest four quarters (BEA), 3rd among states and DC, equal to $129,012 per resident.

Jobs and the labour market

The unemployment rate was 4.3% in 2026M09, which is 36th lowest of 51 (1st is the lowest). Employers had job openings equal to 4.1% of employment, 18th highest of 51, a measure of how hard it is to hire. The median wage across all occupations is $59,670 a year ($28.69 an hour), 17% above the national median ($59,670 against $50,980).

What people do and what it pays

The occupations with the most jobs in New York are Home Health and Personal Care Aides (663,140 jobs, median $39,620); Retail Salespersons (238,540 jobs, median $37,720); General and Operations Managers (206,740 jobs, median $130,860); Registered Nurses (205,810 jobs, median $109,440); Janitors and Cleaners, Except Maids and Housekeeping Cleaners (195,250 jobs, median $41,640). Among occupations with at least 2,000 jobs, the best paid are Cardiologists (median $492,040); Anesthesiologists (median $445,660); Radiologists (median $441,580). Compared with the nation, the state is most specialised in healthcare support (1.8 times the national share of workers) and legal (1.7 times the national share of workers).

Cost of living, taxes and workplace rules

Prices are above the national average in New York: the regional price parity is 107.9 against 100 for the whole country (47th lowest of 51). Median gross rent is $1,621 a month and the median household income $85,974, so a year of rent equals 22.6% of income; the median home value is $423,800. The state minimum wage is $16.00 (17.00 in NYC, Nassau, Suffolk, Westchester) (the higher of state and federal rates applies to most workers). State income tax on wages: Graduated, top rate 10.90%. It is not a right-to-work state, so union contracts can require fees from covered workers. It runs a state paid family and medical leave programme.

People and commuting

22.8% of residents were born abroad and 40.2% of adults hold a bachelor's degree or higher. Among workers, 48.8% drive alone, 21.6% use public transit and 14.9% work from home; 27.4% commute 45 minutes or more.

State guide: New York →

Where to live

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Career paths

We could not match this title to one occupation, so here are the other sub-niches in Engineering, Construction and Energy, where your skills may carry over:

Energy and utilities (599) Manufacturing and hardware engineering (4557)

Distances

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The employer

Pinecone is the employer in this listing. See all its open jobs here →

We do not hold headcount or revenue for this employer. Check its careers site and, if it is listed on a stock exchange, its public filings (SEC EDGAR search).

What it is like to work at a company (culture, schedules, benefits) is not in the source data, so we do not describe it. Read the description and ask the questions under "How to prepare".

Other open jobs at Pinecone

Similar jobs

Same sub-niche: Construction and field engineering

More jobs in New York City, NY

All Construction and field engineering jobs → · All Engineering, Construction and Energy sub-niches →

FAQ

What is the Associate Field Engineer job at Pinecone?

A private-sector role in engineering, construction and energy (construction and field engineering) listed 59 days ago. The full description is on this page and on the employer's page.

Where is this job?

New York City, NY.

How do I apply?

Use the "View this job and apply on the employer's page" button. AtiveSite does not receive applications.

How much does it pay?

The listing does not publish pay, and we could not match the title to one official occupation.

What is the cost of living there?

See the state or country guide for rent, income and taxes.

How old is this listing?

It was posted on 2026-09-11 (59 days ago). Jobs older than 90 days are not shown.

Are there similar jobs?

Yes: browse construction and field engineering jobs in New York.

Sources and terms

• Job data: Pinecone careers page public feed (listing dated 2026-09-11). The job disappears from this site when it disappears from the source.
• Wages and projections: BLS OEWS (May 2025) and Employment Projections 2025–35.
• City and county figures: Census Bureau ACS 2020–2024, BEA, BLS QCEW and LAUS, NASA POWER climatology; distances from Census Gazetteer coordinates.

AtiveSite is not affiliated with or endorsed by the employer or any government agency, and does not process applications. Verify every detail with the employer before acting.

Sources

• BLS OEWS (wages and employment by occupation, May 2025)
• BLS Employment Projections 2025–35
• BLS Local Area Unemployment Statistics
• BLS JOLTS
• BLS State and Metro Area Employment
• Census Bureau American Community Survey (via Census Reporter)
• BEA GDP by state and Regional Price Parities
• IRS 2026 tax adjustments
• U.S. Department of Labor, minimum wage by state
• Tax Foundation state income tax rates 2026
• USAJOBS
• USCIS
• U.S. Department of State, visas
• NASA POWER climatology
• GeoNames / Census Gazetteer (coordinates)