Solutions Engineer

The job

LIVE Employer public job feed (private-sector employer) Source: the employer's public careers feed · Data: listed 2026-10-06

Job description

About Faire

Faire is a technology wholesale platform built on the belief that the future is local. Independent retailers around the globe collectively represent a multi-hundred-billion-dollar wholesale market that has historically been fragmented and offline. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so businesses can grow and local communities can thrive.

We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.

About this role

Faire’s Brand Partnerships team brings the most sought-after brands onto Faire. For many of these brands, the deal is won or lost on the technical sale: whether their catalog, inventory, pricing, and orders can flow cleanly between their systems and Faire, and how much work it takes to get there.

That's the work we're hiring for. Brands connect to Faire in three ways: native platform apps, a curated network of middleware and EDI partners, or a custom build on Faire's public API. Integrated brands perform better on Faire, with fuller catalogs, more accurate pricing, and fewer stockouts. We already have integration expertise, tooling, and a solution design process in place. What we don't have yet is a true solutions engineering muscle: someone who pairs deep integration knowledge with a seller's instincts and brings integration into every deal earlier.

As our Solutions Engineer, you'll be the technical counterpart to our Enterprise Account Executives across NAM and EU. You'll also partner with Brand Success Managers on existing brands. You'll own the technical win from the first discovery call through integration go-live, and you'll help turn the foundation we've built into a repeatable solutions engineering motion. As the function grows, there's real room for this role to grow with it. Expect about three quarters of your time on new enterprise deals with the AEs. The rest is the hardest escalations on live brands. Integration Support runs the day-to-day queue.

This is a quota-carrying role. You share the Enterprise team's activation and GMV goals, so you're paid on the same outcomes as the AEs you work with. You'll report to the Head of Brand Partnerships and work closely with Enterprise AEs, Brand Success Managers, Integration Support, and Product.

What you'll do 

• Qualify for technical feasibility early - From the first call, run technical discovery with Enterprise AEs.

• • Map the brand's stack: commerce platform, ERP, WMS/3PL, shipping and label tools, and any existing EDI or middleware.
  • Find the source of truth for catalog, inventory, and orders.
  • Tell AEs and leadership which deals are worth prioritizing, what's feasible, and where the risk sits.
  • Flag early when a brand's technical team can't match the pace of the deal.

• Build the business case - Show brands why integrating beats managing Faire manually. Lay out timeline, total cost (including middleware fees against margin), and weekly operational hours saved, in terms a brand's CFO and operations lead can sign off on.
• Design the solution - Recommend the right path for each brand: a native app (Shopify, WooCommerce, PrestaShop), a middleware or EDI partner, or a custom build on our API. Weigh the brand's ERP, shipping model, and IT capacity. Own the solution design so AEs can stay focused on the deal.
• Close the fulfillment loop - The hardest part of most enterprise integrations is getting tracking and shipping cost back into Faire automatically, so orders close and brands get paid. Design around it from day one.
• Get brands live - Work with brand IT teams, agencies, and middleware partners through setup and testing.

• • Set honest timelines by separating the dependencies you can move from the ones you can't.
  • Plan a controlled first set of orders.
  • Hand off to Brand Success Managers and Integration Support with clear success criteria and owners.

• Resolve complex escalations - Take on the hardest integration issues for prospects and existing brands, including inventory drift, pricing discrepancies, catalog mapping, and order and fulfillment sync. Work alongside the Integration Support team that handles the day-to-day queue.
• Build the playbook - Extend our existing discovery tools, solution design templates, and reference architectures into a repeatable motion. As Faire launches new integration types, own how each one gets codified and rolled out, pre-sale and post-sale.
• Be the voice of brands' technical needs - Separate what you can solve by routing a brand to a different path from what only Product can close. For the second, size the upside and bring Product and Engineering a quantified business case.

What success looks like

• First 30 days: Learn Faire's integration paths, partner network, and solution design process, and shadow live enterprise deals.
• By 60 days: Lead technical discovery and solution design on active deals, and own a set of escalations end to end.
• By 90 days: Extend our reference architectures to cover a common enterprise stack, and publish a technical qualification guide the AE team uses.
• Ongoing:
  
  • Enterprise activations and GMV
  • Time from signature to integration go-live
  • Brands going live with orders flowing into their systems without manual re-entry, and fulfillment data flowing back automatically

Qualifications

• Commercial instincts - you know when a technical problem is a deal problem, and you prioritize your time the way a seller does
• You've carried variable comp tied to a sales number
• 4+ years in a customer-facing technical role (sales engineering, solutions engineering, or solutions consulting), ideally at a B2B SaaS, marketplace, or e-commerce company
• Track record of winning complex, multi-stakeholder deals as the technical lead alongside an AE
• Hands-on experience with at least one ERP (NetSuite, Microsoft Dynamics, Sage, SAP, or similar); Shopify experience strongly preferred
• Working knowledge of REST APIs, OAuth, and JSON: you can read API documentation, test endpoints, script in at least one language, and scope a custom build honestly; SQL is a plus
• You understand how catalog, inventory, pricing, orders, shipments, tracking, and shipping cost move between systems, and where that flow breaks
• Familiarity with shipping and fulfillment operations: label platforms, 3PLs and WMS, and flat-rate vs. variable-rate shipping
• You translate technical constraints into business terms for executives, and business requirements into technical plans for engineers
• You've taken an existing process and made it repeatable, and others adopted what you built
• Curious about AI and already using it in your technical workflow
• Comfortable working across time zones to support NAM and EU teams
• EDI experience (850, 856, 810, 846) is a plus
• Middleware or iPaaS experience (Celigo or similar) is a plus
• Experience supporting international brands (multi-currency, VAT) is a plus
• Wholesale, retail, or supply chain experience is a strong plus
• Based in or willing to relocate to San Francisco or New York City

Salary Range

San Francisco and New York City: the OTE range for this role is $200,000 to $225,000 per year.

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The OTE range provided, which includes base pay and variable compensation, is subject to change and may be modified in the future.

Hybrid Faire employees currently go into the office 3 days per week on Tuesdays, Thursdays, and a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting. 

Why you’ll love working at Faire

• Flexible paid time off, plus company-wide recharge days
• Paid parental leave up to 16 weeks
• Comprehensive health coverage, with options varying by location
• Fertility and family-building benefits through Carrot, including a lifetime reimbursement allowance
• Mental health support and coaching through Modern Health
• Stipends to support your professional development, wellness, and work from home needs
• Employer-sponsored retirement plan, dependent on country of employment

Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog.

Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.

Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.  To request reasonable accommodation, please fill out our Accommodation Request Form (https://bit.ly/faire-form)

Privacy

For information about the type of personal data Faire collects from applicants, as well as your choices regarding the data collected about you, please visit Faire’s Privacy Notice (https://www.faire.com/privacy)

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Field: Engineering, Construction and Energy Sub-niche: Manufacturing and hardware engineering All jobs at Faire Jobs in New York Jobs in New York City, NY New York state guide

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About the role

This is a — role in the Engineering, Construction and Energy field (Manufacturing and hardware engineering) at Faire.

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New York is in the Northeast region (Middle Atlantic division) and has 19,852,366 residents (the 4th largest of the 50 states and DC by population), with a median age of 39.8. Its economy produced about $2,561,197 million in the latest four quarters (BEA), 3rd among states and DC, equal to $129,012 per resident.

Jobs and the labour market

The unemployment rate was 4.3% in 2026M09, which is 36th lowest of 51 (1st is the lowest). Employers had job openings equal to 4.1% of employment, 18th highest of 51, a measure of how hard it is to hire. The median wage across all occupations is $59,670 a year ($28.69 an hour), 17% above the national median ($59,670 against $50,980).

What people do and what it pays

The occupations with the most jobs in New York are Home Health and Personal Care Aides (663,140 jobs, median $39,620); Retail Salespersons (238,540 jobs, median $37,720); General and Operations Managers (206,740 jobs, median $130,860); Registered Nurses (205,810 jobs, median $109,440); Janitors and Cleaners, Except Maids and Housekeeping Cleaners (195,250 jobs, median $41,640). Among occupations with at least 2,000 jobs, the best paid are Cardiologists (median $492,040); Anesthesiologists (median $445,660); Radiologists (median $441,580). Compared with the nation, the state is most specialised in healthcare support (1.8 times the national share of workers) and legal (1.7 times the national share of workers).

Cost of living, taxes and workplace rules

Prices are above the national average in New York: the regional price parity is 107.9 against 100 for the whole country (47th lowest of 51). Median gross rent is $1,621 a month and the median household income $85,974, so a year of rent equals 22.6% of income; the median home value is $423,800. The state minimum wage is $16.00 (17.00 in NYC, Nassau, Suffolk, Westchester) (the higher of state and federal rates applies to most workers). State income tax on wages: Graduated, top rate 10.90%. It is not a right-to-work state, so union contracts can require fees from covered workers. It runs a state paid family and medical leave programme.

People and commuting

22.8% of residents were born abroad and 40.2% of adults hold a bachelor's degree or higher. Among workers, 48.8% drive alone, 21.6% use public transit and 14.9% work from home; 27.4% commute 45 minutes or more.

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The employer

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FAQ

What is the Solutions Engineer job at Faire?

A private-sector role in engineering, construction and energy (manufacturing and hardware engineering) listed 34 days ago. The full description is on this page and on the employer's page.

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New York City, NY.

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How much does it pay?

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What is the cost of living there?

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How old is this listing?

It was posted on 2026-10-06 (34 days ago). Jobs older than 90 days are not shown.

Are there similar jobs?

Yes: browse manufacturing and hardware engineering jobs in New York.

Sources and terms

• Job data: Faire careers page public feed (listing dated 2026-10-06). The job disappears from this site when it disappears from the source.
• Wages and projections: BLS OEWS (May 2025) and Employment Projections 2025–35.
• City and county figures: Census Bureau ACS 2020–2024, BEA, BLS QCEW and LAUS, NASA POWER climatology; distances from Census Gazetteer coordinates.

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Sources

• BLS OEWS (wages and employment by occupation, May 2025)
• BLS Employment Projections 2025–35
• BLS Local Area Unemployment Statistics
• BLS JOLTS
• BLS State and Metro Area Employment
• Census Bureau American Community Survey (via Census Reporter)
• BEA GDP by state and Regional Price Parities
• IRS 2026 tax adjustments
• U.S. Department of Labor, minimum wage by state
• Tax Foundation state income tax rates 2026
• USAJOBS
• USCIS
• U.S. Department of State, visas
• NASA POWER climatology
• GeoNames / Census Gazetteer (coordinates)