Technical Support Engineer (TSE) Intern

The job

LIVE Employer public job feed (private-sector employer) Source: the employer's public careers feed · Data: listed 2026-09-09

Job description

The Basics:

As a Tanium Technical Support Engineer (TSE) Intern, you will support Tanium’s world-class customer organization, responsible for the satisfaction & retention of our enterprise customers, including the U.S. Department of Defense and over half the Fortune 100. With a primary focus on customer satisfaction, TSE work both reactively and proactively to improve the overall experience of Tanium customers. This includes serving our customers by resolving technical issues & answering technical questions in a timely manner. TSE interns experience this foundational role in our organization through 1:1 mentorship, team triaging efforts, & shadowing opportunities.   

This position follows the Company’s hybrid schedule which currently requires employees to work in the office at one of the following locations a minimum of three days per week: Addison, TX

The hourly rate for this internship is $27.00. This hourly rate is an estimate for what Tanium will pay an intern. The actual rate offered may be adjusted based on a variety of factors, including but not limited to, education, skills, training, and experience. In addition to an hourly rate, interns will be eligible for 401k matching and a monthly allowance for communications reimbursement. 

What you’ll do:

• Work with a 1:1 mentor TSE as they take on real-world customer problems in security, operations, asset management, & risk management.  
• Contribute to triaging technical issues, engaging with customers, and conducting root cause analysis on live production implementations of Tanium.  
• Support efforts will encompass security (Forensics, Cyber Threat Intelligence, Incident Response), operations (Compliance, Vulnerability Scanning, Patching, Integrity Monitoring), & general automation. 
• Assist customers with Tanium platform/module upgrades. 
• Partner with other TSEs to assist with their assigned cases. 
• Shape, execute & deliver special projects with your peer interns that directly impacts Tanium. 
• Acquire a deep understanding of how the technology of our product works and how to support, operate & integrate it. 
• Learn how to document best practices as well as track activity, document root causes, & complete accurate reports. 
• Rigorously test our product in a home lab environment. 

We’re looking for someone with:

• Authorization to work in the U.S. now & in the future  
• Availability to work full-time from June 7, 2027 – August 13, 2027 
• Undergraduate student currently enrolled in a college or university 
• Eligible graduation dates: December 2027 or Spring 2028
• GPA of 3.5 or above 
• Some experience with endpoints, networking or operating systems/servers 
• Love for creating an amazing customer experience 
• Can work independently with good judgement and attention to detail 
• IT Helpdesk experience preferred  
• Other experience working with customers is a plus 

About Tanium 

Tanium is the Autonomous IT company. As Al accelerates both innovation and risk, Tanium Atlas, the company's autonomous operating system, puts the full depth of the Tanium Autonomous IT Platform behind every IT and security operator - human and agentic. Tanium provides the real-time intelligence, agentic decision-making, and autonomous execution operators needed to detect, decide, and remediate at machine speed across their endpoint estate. 

The company is recognized as a Leader in the inaugural 2026 Gartner® Magic Quadrant™ for Endpoint Management Tools, as a Leader in the IDC MarketScape: Worldwide Client Endpoint Management Software for Windows Device Management 2025-2026 Vendor Assessment, and as a Leader in The Forrester Wave™. Endpoint Management Platforms, Q2 2026.

To learn how Tanium delivers Autonomous IT for unstoppable business, visit www.tanium.com and follow us on LinkedIn and X.

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

As a global organization with stakeholders around the world, it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.  

Our commitment to excellence and innovation has earned us a place on the Forbes Cloud 100 list for ten consecutive years, and we continue to be recognized worldwide as a great place to work. 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most. Interns and other Tanium contractors are eligible for VTO after 90 days of employment. 

Tanium is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender identity, sexual orientation, disability, protected Veteran status, or other legally protected categories. If you require a reasonable accommodation in searching for a job opening, completing an application, interviewing, or completing any pre-employment testing or requirements, please contact accommodations@tanium.com. For more information refer to the “Know Your Rights” poster which is available here - https://www.eeoc.gov/poster.

Please be aware of job offers coming from people claiming to be Tanium employees. Tanium employees will only use @tanium.com email addresses to communicate with you, will have video interviews with you, and will never ask you for money.

This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.

For more information on how Tanium processes your personal data, please see our Privacy Policy.

Explore around this job

Field: Technology Sub-niche: Cloud, IT and infrastructure All jobs at Tanium Jobs in Texas Jobs in Addison, TX Texas state guide

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About the role

This is a — role in the Technology field (Cloud, IT and infrastructure) at Tanium.

We could not match this job title to one occupation in the official wage statistics, so no pay estimate is shown. Pay is not in the source listing; ask the employer for the range and compare in the 240 job niches.

How to prepare and behave

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• Read the whole description and match your examples to its requirements; use the same words the posting uses where they are true for you.
• Research the employer before the interview: what it does, who its customers are and recent news; prepare two or three questions about the work.
• Arrive early (or log in early for a video call), dress one step above the daily dress code, and test your camera and audio beforehand.
• Answer with short stories: the situation, what you did and the result. Give numbers when you have them and never invent them.
• Be honest about gaps; say what you did to learn and how fast you can close them.
• Ask about the team, the first 90 days, how success is measured and the schedule; do not open with salary and time off.
• When pay comes up, know the market range for the occupation and your lowest acceptable offer before you answer; ask for the full package in writing.
• Send a short thank-you message within a day, mentioning one thing you discussed.
• Have code, data work or projects you can show, and be ready to think aloud: many technical interviews test how you reason, not only the answer.

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The city

Addison, TX is not one of the cities with its own page in our guides, so here is the state: Texas.

The state economy in brief

Texas is in the South region (West South Central division) and has 30,188,424 residents (the 2nd largest of the 50 states and DC by population), with a median age of 35.6. Its economy produced about $3,032,038 million in the latest four quarters (BEA), 2nd among states and DC, equal to $100,437 per resident.

Jobs and the labour market

The unemployment rate was 4.4% in 2026M09, which is 38th lowest of 51 (1st is the lowest). Employers had job openings equal to 4.1% of employment, 23rd highest of 51, a measure of how hard it is to hire. The median wage across all occupations is $48,620 a year ($23.38 an hour), 5% below the national median ($48,620 against $50,980).

What people do and what it pays

The occupations with the most jobs in Texas are Fast Food and Counter Workers (460,530 jobs, median $27,740); General and Operations Managers (431,310 jobs, median $103,230); Retail Salespersons (341,640 jobs, median $30,800); Customer Service Representatives (337,170 jobs, median $40,420); Home Health and Personal Care Aides (329,590 jobs, median $24,230). Among occupations with at least 2,000 jobs, the best paid are Cardiologists (median $410,150); Radiologists (median $319,320); Physicians, All Other (median $269,800). Compared with the nation, the state is most specialised in management (1.2 times the national share of workers) and installation, maintenance, and repair (1.2 times the national share of workers).

Cost of living, taxes and workplace rules

Prices are below the national average in Texas: the regional price parity is 97.1 against 100 for the whole country (27th lowest of 51). Median gross rent is $1,403 a month and the median household income $78,476, so a year of rent equals 21.5% of income; the median home value is $283,800. The state minimum wage is $7.25 (the higher of state and federal rates applies to most workers). State income tax on wages: No state tax on wages. It is a right-to-work state, meaning workers cannot be required to pay union dues as a condition of employment. It has no state paid family and medical leave programme in our source.

People and commuting

17.6% of residents were born abroad and 33.8% of adults hold a bachelor's degree or higher. Among workers, 71.4% drive alone, 0.9% use public transit and 14.4% work from home; 16.9% commute 45 minutes or more.

State guide: Texas →

Where to live

CITY Official statistics Source: U.S. Census Bureau, American Community Survey 2020–2024 5-year (via Census Reporter) · Data: ACS 2020–2024

Places within 50 miles (straight line) of Addison, TX that have a guide, with what living there costs. No pay estimate is shown because the title did not match one occupation.

Career paths

We could not match this title to one occupation, so here are the other sub-niches in Technology, where your skills may carry over:

Cybersecurity (713) Data, analytics and AI (3366) Software engineering (4089) Product management (836)

Distances

CITY Calculation (straight line) Source: U.S. Census Bureau Gazetteer (coordinates) · Data: 2024

How far Addison, TX is from the 20 largest US cities, in straight-line miles (not driving distance). Click a column to sort.

Nearby cities with open jobs (within 120 miles)

The employer

Tanium is the employer in this listing. See all its open jobs here →

We do not hold headcount or revenue for this employer. Check its careers site and, if it is listed on a stock exchange, its public filings (SEC EDGAR search).

What it is like to work at a company (culture, schedules, benefits) is not in the source data, so we do not describe it. Read the description and ask the questions under "How to prepare".

Other open jobs at Tanium

Similar jobs

Same sub-niche: Cloud, IT and infrastructure

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FAQ

What is the Technical Support Engineer (TSE) Intern job at Tanium?

A private-sector role in technology (cloud, it and infrastructure) listed 61 days ago. The full description is on this page and on the employer's page.

Where is this job?

Addison, TX.

How do I apply?

Use the "View this job and apply on the employer's page" button. AtiveSite does not receive applications.

How much does it pay?

The listing does not publish pay, and we could not match the title to one official occupation.

What is the cost of living there?

See the state or country guide for rent, income and taxes.

How old is this listing?

It was posted on 2026-09-09 (61 days ago). Jobs older than 90 days are not shown.

Are there similar jobs?

Yes: browse cloud, it and infrastructure jobs in Texas.

Sources and terms

• Job data: Tanium careers page public feed (listing dated 2026-09-09). The job disappears from this site when it disappears from the source.
• Wages and projections: BLS OEWS (May 2025) and Employment Projections 2025–35.
• City and county figures: Census Bureau ACS 2020–2024, BEA, BLS QCEW and LAUS, NASA POWER climatology; distances from Census Gazetteer coordinates.

AtiveSite is not affiliated with or endorsed by the employer or any government agency, and does not process applications. Verify every detail with the employer before acting.

Sources

• BLS OEWS (wages and employment by occupation, May 2025)
• BLS Employment Projections 2025–35
• BLS Local Area Unemployment Statistics
• BLS JOLTS
• BLS State and Metro Area Employment
• Census Bureau American Community Survey (via Census Reporter)
• BEA GDP by state and Regional Price Parities
• IRS 2026 tax adjustments
• U.S. Department of Labor, minimum wage by state
• Tax Foundation state income tax rates 2026
• USAJOBS
• USCIS
• U.S. Department of State, visas
• NASA POWER climatology
• GeoNames / Census Gazetteer (coordinates)