Senior Field Marketer
Notion · San Francisco, CA · Other roles · posted 3 days ago
Notion · San Francisco, CA · posted 196 days ago
By AtiveSite · Published 07/11/2026 · Updated 09/11/2026 · Every figure is linked to its source below.
| Employer | Notion |
|---|---|
| Location | San Francisco, California |
| Field | Technology › Cloud, IT and infrastructure |
| Level | not stated |
| Source category | Customer Experience, Customer Experience |
| Posted | 2026-04-27 (196 days ago) |
| Work arrangement | A remote or flexible location is listed |
| Pay | Not published in the source listing |
Notion is the collaborative AI workspace where teams and agents think together. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
As a enterprise technical support engineer, you will work closely with our enterprise customers and engineers to resolve their most complex issues. You will also help build out systems and processes to manage tasks to completion. You will problem solve with our technical teams and work to resolve as much as you can while scaling our systems and support processes.
This role will be based in San Francisco. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
Work closely with our largest customers providing white-glove support to solve the most challenging support interactions
Build and maintain strong relationships with enterprise customers, ensuring high levels of engagement and satisfaction
Lead the troubleshooting and resolution of advanced technical issues across Notion’s platform and embedded partner applications, with a focus on unlocking AI usage for customers
Act as a bridge between your customers and Notion engineering teams by reproducing issues, driving resolution through detailed bug reports, and closing the loop proactively with your customers
Work cross-functionally across engineering and product to build processes and manage issues
Perform advanced troubleshooting of products and embedded partner applications
Reproduce customer issues, perform initial codebase triage, and file bugs with Engineering
Manage key performance metrics defined within the team
Respond to high-priority customer issues
Create, refine, and scale support processes, working to improve overall support efficiency and effectiveness in handling complex, high-priority cases
Collaborate on the creation and maintenance of both internal knowledge and customer-facing documentation, enhancing self-service support options for customers
Participate in an on-call rotation to assist customers outside of normal working hours (once in a few months)
10+ years of experience in technical support, technical account management, or similar role
You have experience owning and scaling support processes end-to-end to drive customer and company outcomes. This includes but is not limited to creating internal documentation, proposing and owning process changes, and advocating for specific customer outcomes
You have a strong understanding of and experience with REST APIs
You have experience advising customers on AI tool adoption
You have knowledge of Single Sign-On including OAuth, SAML, and SCIM
You have knowledge and experience troubleshooting desktop applications on Microsoft Windows and macOS
You have experience advising both technical and non-technical stakeholders, and communicating complex issues with clarity
You have strong analytical, debugging, and problem-solving skills
You are able to analyze server and client application logs and identify the root cause of errors
You have strong written and verbal communication skills and can work with both technical and non-technical audiences
You are able to balance user expectations while understanding policies and compliance boundaries
You are able to work under pressure and remain focused, confident and professional
You are able to collaborate effectively with peers and across teams that are located in multiple offices
You have experience mentoring more junior team members to deepen their technical expertise and drive outcomes for the business and customers
You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results
Knowledge of Linux, APIs, NoSQL, MySQL, and similar open-source technologies
Experience with scripting languages such as Python, Java, JavaScript, or TypeScript
Deep existing knowledge of Notion
Experience operating in an organization that does Knowledge-Centered Service (KCS)
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $160,000 - $185,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy. #LI-Onsite
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Field: Technology Sub-niche: Cloud, IT and infrastructure All jobs at Notion Jobs in California Jobs in San Francisco, CA San Francisco city guide California state guide San Francisco County economy
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This is a — role in the Technology field (Cloud, IT and infrastructure) at Notion.
We could not match this job title to one occupation in the official wage statistics, so no pay estimate is shown. Pay is not in the source listing; ask the employer for the range and compare in the 240 job niches.
Estimate for a wage earner: 2026 federal brackets and standard deduction (IRS), Social Security 6.2% up to $184,500, Medicare 1.45% (+0.9% above $200,000 single / $250,000 married), and a state rate you set; set your own state tax rate. It ignores credits, pre-tax deductions, local taxes and benefits. Sources: IRS: tax year 2026 inflation adjustments · SSA wage base per Federal Register notice 2025-19763.
This is editorial guidance, not information from the employer.
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The job is in San Francisco, CA. Below is what the official statistics say about living and working there.
How San Francisco compares. Among the 145 largest places in California, San Francisco is #4 by population, #139 for homeownership (#1 = highest), #20 for remote work (#1 = most), #25 for college degrees (#1 = most). Its county, San Francisco County, is #3 of 58 counties for average pay ($174,103).
San Francisco has 830,235 residents (ACS 2020–2024), about 2.1% of the population of California. It covers 47 square miles of land, which works out to roughly 17,784 people per square mile. The median age is 40.0, 6% older than the state median (40.0 against 37.9).
The median gross rent is $2,476 a month (rent plus utilities), 22% above the state median ($2,476 against $2,036). Over a year that is 21.1% of the median household income. US housing guidance treats housing as affordable when it takes 30% of income or less, so the typical household is under that line. The median home value is $1,394,500, which is 9.9 times the median household income ($140,970); a ratio above 5 usually means buying is out of reach without savings or a second income. 38.2% of households own their home, 32% below the state average (38.2% against 55.9%). A low ownership share points to a rental-heavy market with more apartments and shorter stays.
The San Francisco-Oakland-Fremont, CA metropolitan area has 2,373,920 jobs in the BLS wage survey, and the median pay across all occupations is $74,260 a year, 46% above the national median ($74,260 against $50,980). The biggest occupation groups are office and administrative support (226,320 jobs, median $62,120); management (223,100 jobs, median $176,340); business and financial operations (207,030 jobs, median $112,960). The area is most specialised in computer and mathematical (1.9 times) and life, physical, and social science (1.8 times), where the share of workers is well above the national share. The best-paying groups with at least 5,000 jobs are management ($176,340) and computer and mathematical ($167,770). In 2026M09 the unemployment rate of San Francisco County was 4.0%. 69.6% of residents aged 16 and over are in the labour force. The city lies in San Francisco County; its jobs, pay by industry and GDP are on the county page.
Among workers, 28.6% drive alone, 18.7% use public transit, 9.3% walk, 31.0% work from home. 21.6% of workers commute 45 minutes or more, 11% above the state average (21.6% against 19.4%). Remote work is more common than in the state as a whole, which widens the set of employers a resident can work for without moving.
60.3% of adults aged 25 and over hold a bachelor's degree or higher, 63% above the state share (60.3% against 37.1%). 34.0% of residents were born outside the United States, 26% above the state share (34.0% against 27.0%). The poverty rate is 11.2%, 7% below the state rate (11.2% against 12.0%).
The warmest month is Sep, averaging 59°F (14.9°C), and the coolest is Apr at 53°F (11.6°C). About 515 mm (20 inches) of precipitation falls in a year; Dec is the wettest month (112 mm) and Jul the driest (2 mm). These values come from NASA satellite-based climatology on a grid of about 50 km, so they describe the wider area, not a weather station in the city.
Closest cities in this guide: Daly City (31 miles, rent 3% higher); Pacifica (31 miles, rent 25% higher); San Bruno (34 miles, rent 12% higher); Millbrae (36 miles, rent 32% higher). Rent differences are against San Francisco; use the Compare tab to put any two cities side by side.
Full guide to San Francisco →California guideAll jobs in San Francisco
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Places within 50 miles (straight line) of San Francisco, CA that have a guide, with what living there costs. No pay estimate is shown because the title did not match one occupation.
| Place ⇅ | Distance from the job city ⇅ | Median rent ⇅ | Median home value ⇅ | Median household income ⇅ | Commute 45+ min ⇅ | Rent as % of occupation pay ⇅ | Open jobs there ⇅ |
|---|---|---|---|---|---|---|---|
| San Francisco, CA | 0 mi | $2,476 | $1,394,500 | $140,970 | 21.6% | n/a | Jobs |
| Daly City, CA | 31 mi | $2,551 | $1,115,000 | $123,547 | 19.6% | n/a | Jobs |
| Pacifica, CA | 31 mi | $3,098 | $1,249,800 | $160,523 | 15.5% | n/a | — |
| San Bruno, CA | 34 mi | $2,773 | $1,207,500 | $141,272 | 12.2% | n/a | — |
| Millbrae, CA | 36 mi | $3,272 | $1,934,900 | $163,476 | 21.8% | n/a | Jobs |
| Brisbane, CA | 36 mi | $2,574 | $1,232,200 | $156,169 | 29.8% | n/a | — |
| South San Francisco, CA | 36 mi | $2,802 | $1,188,800 | $136,578 | 15.2% | n/a | Jobs |
| Half Moon Bay, CA | 37 mi | $2,433 | $1,549,500 | $157,884 | 26.7% | n/a | — |
| Burlingame, CA | 38 mi | $2,785 | $2,000,001 | $174,000 | 23.1% | n/a | Jobs |
| Richmond, CA | 40 mi | $1,960 | $668,200 | $95,391 | 28.8% | n/a | — |
| San Mateo, CA | 41 mi | $3,077 | $1,618,700 | $153,504 | 15.8% | n/a | Jobs |
| Berkeley, CA | 41 mi | $2,133 | $1,413,900 | $108,092 | 20.8% | n/a | Jobs |
| Alameda, CA | 42 mi | $2,474 | $1,235,700 | $137,697 | 27.3% | n/a | Jobs |
| Belmont, CA | 43 mi | $2,875 | $2,000,001 | $205,297 | 18.6% | n/a | Jobs |
| Oakland, CA | 44 mi | $1,979 | $929,900 | $101,600 | 21.9% | n/a | Jobs |
| Foster City, CA | 44 mi | $3,501 | $1,838,200 | $199,143 | 20.6% | n/a | Jobs |
| San Carlos, CA | 45 mi | $2,854 | $2,000,001 | $237,470 | 14.9% | n/a | Jobs |
| Redwood City, CA | 47 mi | $2,968 | $1,801,700 | $157,814 | 10.2% | n/a | Jobs |
| San Leandro, CA | 48 mi | $2,186 | $844,200 | $101,420 | 23.7% | n/a | — |
| Atherton, CA | 49 mi | $3,501 | $2,000,001 | $250,001 | 7.0% | n/a | — |
We could not match this title to one occupation, so here are the other sub-niches in Technology, where your skills may carry over:
Cybersecurity (713) Data, analytics and AI (3366) Software engineering (4089) Product management (836)
How far San Francisco, CA is from the 20 largest US cities, in straight-line miles (not driving distance). Click a column to sort.
| From ⇅ | Straight-line distance (miles) ⇅ | Population of that city ⇅ |
|---|---|---|
| San Francisco, CA | 0 mi | 830,235 |
| San Jose, CA | 73 mi | 990,138 |
| Los Angeles, CA | 364 mi | 3,857,263 |
| San Diego, CA | 475 mi | 1,389,526 |
| Phoenix, AZ | 678 mi | 1,642,323 |
| Seattle, WA | 684 mi | 754,195 |
| Denver, CO | 986 mi | 718,877 |
| Oklahoma City, OK | 1,420 mi | 697,125 |
| Fort Worth, TX | 1,484 mi | 963,194 |
| Dallas, TX | 1,515 mi | 1,307,930 |
| San Antonio, TX | 1,516 mi | 1,479,835 |
| Austin, TX | 1,530 mi | 979,539 |
| Houston, TX | 1,673 mi | 2,328,253 |
| Chicago, IL | 1,885 mi | 2,711,226 |
| Indianapolis, IN | 1,979 mi | 885,860 |
| Columbus, OH | 2,142 mi | 914,802 |
| Charlotte, NC | 2,332 mi | 903,844 |
| Jacksonville, FL | 2,403 mi | 977,670 |
| Philadelphia, PA | 2,550 mi | 1,579,706 |
| New York, NY | 2,602 mi | 8,483,844 |
| City ⇅ | Straight-line distance ⇅ | Open jobs ⇅ |
|---|---|---|
| Alameda, CA | 42 mi | 38 |
| Belmont, CA | 43 mi | 2 |
| Redwood City, CA | 47 mi | 45 |
| Palo Alto, CA | 54 mi | 298 |
| Sunnyvale, CA | 60 mi | 83 |
| Fremont, CA | 62 mi | 6 |
| Pleasanton, CA | 63 mi | 6 |
| Milpitas, CA | 66 mi | 2 |
| Campbell, CA | 67 mi | 7 |
| San Jose, CA | 73 mi | 698 |
| Capitola, CA | 79 mi | 1 |
| Sacramento, CA | 103 mi | 53 |
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A private-sector role in technology (cloud, it and infrastructure) listed 196 days ago. The full description is on this page and on the employer's page.
San Francisco, CA. A remote or flexible location is listed; confirm with the employer which states are accepted.
Use the "View this job and apply on the employer's page" button. AtiveSite does not receive applications.
The listing does not publish pay, and we could not match the title to one official occupation.
Median rent in San Francisco is $2,476 a month and median household income $140,970 (ACS 2020–2024).
It was posted on 2026-04-27 (196 days ago). Jobs older than 90 days are not shown.
Yes: browse cloud, it and infrastructure jobs in California.
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