Senior Manager, Loan Operations
Prosper · Phoenix, AZ · Banking and wealth advisory · posted 32 days ago

Real, live private-sector job listings — taken straight from the employers' own career pages
Prosper · Phoenix, AZ · posted 43 days ago
By AtiveSite · Published 07/11/2026 · Updated 10/11/2026 · Every figure is linked to its source below.
| Employer | Prosper |
|---|---|
| Location | Phoenix, Arizona |
| Field | Operations and Management › Business operations and strategy |
| Level | not stated |
| Source category | Operations Support, Operations |
| Posted | 2026-09-28 (43 days ago) |
| Work arrangement | On-site at the location listed |
| Pay | Not published in the source listing |
The Role
The Learning and Development Specialist will play a vital role in developing and enhancing training programs that increase the effectiveness of our Operations employees. The L&D Specialist will create and maintain training content focusing on sales and customer engagement skills. While the initial focus is on sales enablement and driving revenue, the role will also work to improve customer experience and reduce errors. This role requires a creative individual with strong communication, coaching, and analytical skills, and a passion for fostering employee development.
Develop accurate and user-friendly content for our internal knowledge base.
Design, develop, and deliver learning solutions for new hire and tenured agents for product launches, system changes, policy updates, and ongoing skill development.
Collaborate closely with subject matter experts, leaders, quality, and peers to gather accurate information and validate content.
Develop training and job aids for new processes, system deployments, or product updates.
Build partnerships with cross-functional teams and develop strong working relationships with internal customers.
Translate complex technical information, legal jargon, or operational processes into clear, concise language.
Ensure all content adheres to established brand guidelines, tone of voice, and compliance requirements.
Implement feedback from agents, quality, and leadership to continuously improve content effectiveness and usability.
Develop measurable learning objectives and assessment strategies to evaluate the effectiveness of training programs.
Utilize a variety of training methods and techniques to provide a world-class training experience.
Assist with administrative duties related to learning and development initiatives, such as tracking training attendance, assessment scores, survey feedback, and preparing reports.
Stay informed about industry trends, technologies, and best practices in learning and development, and relevant to operational effectiveness.
Ability to write clear, concise, and grammatically correct content for diverse audiences.
Understanding of learning theories / ADDIE model.
Capable of translating complex information into engaging content.
Confident in collaborating with employees at all levels and receptive to stakeholder feedback for continuous improvement.
Ability to manage multiple projects simultaneously and meet deadlines.
A passion for learning and dedication to supporting others' professional growth.
Proficient in Google Workspace
Preferred attributes
Experience working in call center operations/sales, loan processing, or general loan operations for 2+ years.
Consumer Financial Services industry experience.
BA/BS degree in Learning & Development, teaching or relevant field.
Field: Operations and Management Sub-niche: Business operations and strategy All jobs at Prosper Jobs in Arizona Jobs in Phoenix, AZ Phoenix city guide Arizona state guide Maricopa County economy
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This is a — role in the Operations and Management field (Business operations and strategy) at Prosper.
We could not match this job title to one occupation in the official wage statistics, so no pay estimate is shown. Pay is not in the source listing; ask the employer for the range and compare in the 240 job niches.
Estimate for a wage earner: 2026 federal brackets and standard deduction (IRS), Social Security 6.2% up to $184,500, Medicare 1.45% (+0.9% above $200,000 single / $250,000 married), and a state rate you set; set your own state tax rate. It ignores credits, pre-tax deductions, local taxes and benefits. Sources: IRS: tax year 2026 inflation adjustments · SSA wage base per Federal Register notice 2025-19763.
This is editorial guidance, not information from the employer.
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The job is in Phoenix, AZ. Below is what the official statistics say about living and working there.
How Phoenix compares. Among the 80 largest places in Arizona, Phoenix is #1 by population, #72 for homeownership (#1 = highest), #51 for rent (#1 = cheapest), #30 for household income (#1 = highest). Its county, Maricopa County, is #2 of 15 counties for average pay ($73,840).
Phoenix has 1,642,323 residents (ACS 2020–2024), about 22.3% of the population of Arizona. It covers 518 square miles of land, which works out to roughly 3,169 people per square mile. The median age is 34.9, 11% younger than the state median (34.9 against 39.0).
The median gross rent is $1,582 a month (rent plus utilities), about the same as the state median ($1,582 against $1,543). Over a year that is 23.3% of the median household income. US housing guidance treats housing as affordable when it takes 30% of income or less, so the typical household is under that line. The median home value is $420,700, which is 5.2 times the median household income ($81,332); a ratio above 5 usually means buying is out of reach without savings or a second income. 57.3% of households own their home, 15% below the state average (57.3% against 67.4%).
The Phoenix-Mesa-Chandler, AZ metropolitan area has 2,375,760 jobs in the BLS wage survey, and the median pay across all occupations is $51,380 a year, about the same as the national median ($51,380 against $50,980). The biggest occupation groups are office and administrative support (295,910 jobs, median $48,120); sales and related (221,850 jobs, median $39,320); transportation and material moving (206,600 jobs, median $45,620). The area is most specialised in construction and extraction (1.4 times) and management (1.1 times), where the share of workers is above the national share. The best-paying groups with at least 5,000 jobs are management ($114,410) and computer and mathematical ($105,240). In 2026M09 the unemployment rate of Maricopa County was 4.1%. 68.2% of residents aged 16 and over are in the labour force. The city lies in Maricopa County; its jobs, pay by industry and GDP are on the county page.
Among workers, 64.2% drive alone, 1.9% use public transit, 1.5% walk, 19.0% work from home. 12.7% of workers commute 45 minutes or more, 11% below the state average (12.7% against 14.2%).
33.6% of adults aged 25 and over hold a bachelor's degree or higher, about the same as the state share (33.6% against 33.3%). 19.0% of residents were born outside the United States, 47% above the state share (19.0% against 13.0%). The poverty rate is 13.7%, 10% above the state rate (13.7% against 12.5%).
The warmest month is Jul, averaging 93°F (33.9°C), and the coolest is Dec at 52°F (11.0°C). About 254 mm (10 inches) of precipitation falls in a year; Jan is the wettest month (33 mm) and Jun the driest (2 mm). These values come from NASA satellite-based climatology on a grid of about 50 km, so they describe the wider area, not a weather station in the city.
Closest cities in this guide: Glendale (6 miles, rent 3% lower); Paradise Valley (8 miles, rent 121% higher); Sun City (12 miles, similar rent); Youngtown (12 miles, rent 27% lower). Rent differences are against Phoenix; use the Compare tab to put any two cities side by side.
Full guide to Phoenix →Arizona guideAll jobs in Phoenix
These links go to official sources and open in a new window. The first one is the government's or company's own site as listed in Wikidata (property "official website"); check it before relying on it.
Places within 50 miles (straight line) of Phoenix, AZ that have a guide, with what living there costs. No pay estimate is shown because the title did not match one occupation.
| Place ⇅ | Distance from the job city ⇅ | Median rent ⇅ | Median home value ⇅ | Median household income ⇅ | Commute 45+ min ⇅ | Rent as % of occupation pay ⇅ | Open jobs there ⇅ |
|---|---|---|---|---|---|---|---|
| Phoenix, AZ | 0 mi | $1,582 | $420,700 | $81,332 | 12.7% | n/a | Jobs |
| Glendale, AZ | 6 mi | $1,528 | $387,500 | $73,530 | 17.4% | n/a | Jobs |
| Paradise Valley, AZ | 8 mi | $3,501 | $2,000,001 | $247,159 | 3.3% | n/a | — |
| Sun City, AZ | 12 mi | $1,569 | $280,900 | $54,586 | 12.4% | n/a | — |
| Youngtown, AZ | 12 mi | $1,157 | $320,000 | $68,321 | 19.2% | n/a | — |
| Tolleson, AZ | 13 mi | $1,309 | $306,400 | $59,626 | 9.4% | n/a | — |
| El Mirage, AZ | 14 mi | $1,806 | $321,900 | $78,050 | 25.1% | n/a | — |
| Scottsdale, AZ | 15 mi | $2,013 | $789,800 | $110,886 | 6.5% | n/a | Jobs |
| Tempe, AZ | 16 mi | $1,743 | $455,400 | $79,663 | 7.2% | n/a | Jobs |
| Sun City West, AZ | 17 mi | $1,672 | $377,800 | $63,685 | 16.8% | n/a | — |
| Anthem, AZ | 19 mi | $2,548 | $569,900 | $120,613 | 18.1% | n/a | Jobs |
| Peoria, AZ | 19 mi | $1,843 | $463,600 | $95,815 | 19.6% | n/a | — |
| Fountain Hills, AZ | 20 mi | $1,890 | $622,900 | $112,654 | 16.4% | n/a | — |
| New River, AZ | 21 mi | $1,948 | $640,600 | $134,289 | 39.0% | n/a | — |
| Surprise, AZ | 22 mi | $2,033 | $435,100 | $96,711 | 23.0% | n/a | — |
| Avondale, AZ | 23 mi | $1,832 | $394,600 | $86,123 | 18.4% | n/a | — |
| Chandler, AZ | 24 mi | $1,902 | $507,800 | $108,095 | 10.6% | n/a | Jobs |
| Mesa, AZ | 25 mi | $1,620 | $408,000 | $82,752 | 11.2% | n/a | Jobs |
| Gilbert, AZ | 27 mi | $2,110 | $575,100 | $122,551 | 13.5% | n/a | Jobs |
| Goodyear, AZ | 27 mi | $1,956 | $471,300 | $103,319 | 22.1% | n/a | — |
We could not match this title to one occupation, so here are the other sub-niches in Operations and Management, where your skills may carry over:
Project management (259) Program management (490) Supply chain and logistics (684) Executive and general management (2281)
How far Phoenix, AZ is from the 20 largest US cities, in straight-line miles (not driving distance). Click a column to sort.
| From ⇅ | Straight-line distance (miles) ⇅ | Population of that city ⇅ |
|---|---|---|
| Phoenix, AZ | 0 mi | 1,642,323 |
| San Diego, CA | 296 mi | 1,389,526 |
| Los Angeles, CA | 364 mi | 3,857,263 |
| Denver, CO | 585 mi | 718,877 |
| San Jose, CA | 604 mi | 990,138 |
| San Francisco, CA | 678 mi | 830,235 |
| Oklahoma City, OK | 839 mi | 697,125 |
| San Antonio, TX | 847 mi | 1,479,835 |
| Fort Worth, TX | 854 mi | 963,194 |
| Austin, TX | 870 mi | 979,539 |
| Dallas, TX | 887 mi | 1,307,930 |
| Houston, TX | 1,015 mi | 2,328,253 |
| Seattle, WA | 1,108 mi | 754,195 |
| Chicago, IL | 1,445 mi | 2,711,226 |
| Indianapolis, IN | 1,494 mi | 885,860 |
| Columbus, OH | 1,662 mi | 914,802 |
| Charlotte, NC | 1,779 mi | 903,844 |
| Jacksonville, FL | 1,791 mi | 977,670 |
| Philadelphia, PA | 2,077 mi | 1,579,706 |
| New York, NY | 2,141 mi | 8,483,844 |
| City ⇅ | Straight-line distance ⇅ | Open jobs ⇅ |
|---|---|---|
| Glendale, AZ | 6 mi | 2 |
| Anthem, AZ | 19 mi | 1 |
| Chandler, AZ | 24 mi | 57 |
| Apache Junction, AZ | 34 mi | 17 |
| Payson, AZ | 64 mi | 2 |
Prosper is the employer in this listing. See all its open jobs here →
We do not hold headcount or revenue for this employer. Check its careers site and, if it is listed on a stock exchange, its public filings (SEC EDGAR search).
What it is like to work at a company (culture, schedules, benefits) is not in the source data, so we do not describe it. Read the description and ask the questions under "How to prepare".
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A private-sector role in operations and management (business operations and strategy) listed 43 days ago. The full description is on this page and on the employer's page.
Phoenix, AZ.
Use the "View this job and apply on the employer's page" button. AtiveSite does not receive applications.
The listing does not publish pay, and we could not match the title to one official occupation.
Median rent in Phoenix is $1,582 a month and median household income $81,332 (ACS 2020–2024).
It was posted on 2026-09-28 (43 days ago). Jobs older than 90 days are not shown.
Yes: browse business operations and strategy jobs in Arizona.
AtiveSite is not affiliated with or endorsed by the employer or any government agency, and does not process applications. Verify every detail with the employer before acting.