Senior Technical Product Marketing Manager, Performance
Fastly · Denver, CO · Product management · posted 5 days ago
Fastly · Austin, TX · posted 33 days ago
By AtiveSite · Published 07/11/2026 · Updated 09/11/2026 · Every figure is linked to its source below.
| Employer | Fastly |
|---|---|
| Location | Austin, Texas |
| Field | Engineering, Construction and Energy › Manufacturing and hardware engineering |
| Level | not stated |
| Source category | Service Delivery - CSE |
| Posted | 2026-10-07 (33 days ago) |
| Work arrangement | On-site at the location listed |
| Pay | Not published in the source listing |
Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.
We're building a more trustworthy Internet. Come join us.
Posting Open Date: 10/06/2026
Anticipated Posting Close Date*: 12/31/2026
*Job posting may close early due to the volume of applicants.
Customer Support Engineer (CSE)
About the Customer Support Engineering Team
The Fastly Edge Cloud Platform powers the best of the internet. Our Customer Support Engineering (CSE) team, a key function within our broader Customer Experience organization, helps customers succeed through clear, timely, and transparent technical support.
This opening is for a Customer Support Engineer, Tier I, an entry-level position within our three-tiered team (Tier I, Tier II, and Tier III) that offers multiple opportunities for career development within Fastly. You will work closely with Tier II and III engineers, Engineering, and our customer-facing partner teams, and you will learn our issue management process end to end.
We are seeking a technical problem solver for customers using our delivery and Compute platforms. The role requires a strong understanding of internet protocols and the ability to explain clearly how traffic behaves at the network edge. You will focus on delivery configuration (VCL), caching, HTTP behavior, and the Fastly Control Panel, with growing exposure to serverless Compute. Security product cases (such as WAF and DDoS) and general IT requests are handled by other teams.
What You'll Do:
What We're Looking For:
We’ll be super impressed if you have experience in any of these:
Work Hours:
Work Location(s) & Travel Requirements:
This position is open to Hybrid And Remote Work Locations.
The preferred locations for this position are:
Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.
There is a strong preference for Hybrid near a local office. However, we may be willing to consider remote candidates within the US.
This position may require travel as required by your role or requested by your manager.
Salary:
The estimated salary range for this position is $90,650- $108,780.
Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.
This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.
Benefits:
We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?
We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2026, we offer 12 paid local holidays, 12 paid company wellness days.
To ensure a fair and equitable interview process for everyone, the use of AI technologies—including real-time transcription tools, automated scripts, AI copilots, or external assistants—is strictly prohibited during the interview process unless explicitly authorized by the company in advance. Unauthorized use of AI tools may result in disqualification.
Why Fastly?
We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.
We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.
All job applications must be submitted through our official careers site at www.fastly.com/about/careers. We will never request sensitive information, such as your Social Security number, bank account or credit card information during the application process. All official communication will come from an @fastly.com or @recruiting.fastly.com email address.
Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901.
Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.
Field: Engineering, Construction and Energy Sub-niche: Manufacturing and hardware engineering All jobs at Fastly Jobs in Texas Jobs in Austin, TX Austin city guide Texas state guide Travis County economy
View this job and apply on the employer's page →
You apply on the employer's page; AtiveSite does not receive or process applications and is not affiliated with the employer. The description above is shown as the source published it.
This is a — role in the Engineering, Construction and Energy field (Manufacturing and hardware engineering) at Fastly.
We could not match this job title to one occupation in the official wage statistics, so no pay estimate is shown. Pay is not in the source listing; ask the employer for the range and compare in the 240 job niches.
Estimate for a wage earner: 2026 federal brackets and standard deduction (IRS), Social Security 6.2% up to $184,500, Medicare 1.45% (+0.9% above $200,000 single / $250,000 married), and a state rate you set; set your own state tax rate. It ignores credits, pre-tax deductions, local taxes and benefits. Sources: IRS: tax year 2026 inflation adjustments · SSA wage base per Federal Register notice 2025-19763.
This is editorial guidance, not information from the employer.
Know your rights as a candidate and an employee:
The job is in Austin, TX. Below is what the official statistics say about living and working there.
How Austin compares. Among the 120 largest places in Texas, Austin is #4 by population, #5 for remote work (#1 = most), #111 for homeownership (#1 = highest), #13 for college degrees (#1 = most). Its county, Travis County, is #5 of 254 counties for average pay ($96,267).
Austin has 979,539 residents (ACS 2020–2024), about 3.2% of the population of Texas. It covers 326 square miles of land, which works out to roughly 3,001 people per square mile. The median age is 34.7, about the same as the state median (34.7 against 35.6).
The median gross rent is $1,729 a month (rent plus utilities), 23% above the state median ($1,729 against $1,403). Over a year that is 22.2% of the median household income. US housing guidance treats housing as affordable when it takes 30% of income or less, so the typical household is under that line. The median home value is $555,300, which is 5.9 times the median household income ($93,658); a ratio above 5 usually means buying is out of reach without savings or a second income. 43.5% of households own their home, 31% below the state average (43.5% against 62.6%). A low ownership share points to a rental-heavy market with more apartments and shorter stays.
The Austin-Round Rock-San Marcos, TX metropolitan area has 1,293,690 jobs in the BLS wage survey, and the median pay across all occupations is $56,950 a year, 12% above the national median ($56,950 against $50,980). The biggest occupation groups are office and administrative support (159,340 jobs, median $47,770); management (133,950 jobs, median $129,060); food preparation and serving related (120,570 jobs, median $33,280). The area is most specialised in computer and mathematical (1.9 times) and architecture and engineering (1.5 times), where the share of workers is well above the national share. The best-paying groups with at least 5,000 jobs are management ($129,060) and computer and mathematical ($114,350). In 2026M09 the unemployment rate of Travis County was 3.6%. 75.1% of residents aged 16 and over are in the labour force. The city lies in Travis County; its jobs, pay by industry and GDP are on the county page.
Among workers, 56.0% drive alone, 2.0% use public transit, 2.5% walk, 30.7% work from home. 10.2% of workers commute 45 minutes or more, 40% below the state average (10.2% against 16.9%). Remote work is more common than in the state as a whole, which widens the set of employers a resident can work for without moving.
59.6% of adults aged 25 and over hold a bachelor's degree or higher, 76% above the state share (59.6% against 33.8%). 18.7% of residents were born outside the United States, 7% above the state share (18.7% against 17.6%). The poverty rate is 12.0%, 13% below the state rate (12.0% against 13.8%).
The warmest month is Aug, averaging 86°F (30.1°C), and the coolest is Jan at 49°F (9.3°C). About 841 mm (33 inches) of precipitation falls in a year; May is the wettest month (111 mm) and Feb the driest (45 mm). These values come from NASA satellite-based climatology on a grid of about 50 km, so they describe the wider area, not a weather station in the city.
Closest cities in this guide: Pflugerville (14 miles, rent 12% higher); Cedar Park (15 miles, rent 7% higher); Round Rock (17 miles, similar rent); Leander (20 miles, rent 12% higher). Rent differences are against Austin; use the Compare tab to put any two cities side by side.
Full guide to Austin →Texas guideAll jobs in Austin
These links go to official sources and open in a new window. The first one is the government's or company's own site as listed in Wikidata (property "official website"); check it before relying on it.
Places within 50 miles (straight line) of Austin, TX that have a guide, with what living there costs. No pay estimate is shown because the title did not match one occupation.
| Place ⇅ | Distance from the job city ⇅ | Median rent ⇅ | Median home value ⇅ | Median household income ⇅ | Commute 45+ min ⇅ | Rent as % of occupation pay ⇅ | Open jobs there ⇅ |
|---|---|---|---|---|---|---|---|
| Austin, TX | 0 mi | $1,729 | $555,300 | $93,658 | 10.2% | n/a | Jobs |
| Pflugerville, TX | 14 mi | $1,932 | $402,400 | $117,799 | 12.3% | n/a | — |
| Cedar Park, TX | 15 mi | $1,846 | $513,600 | $129,545 | 14.8% | n/a | — |
| Round Rock, TX | 17 mi | $1,763 | $418,600 | $99,287 | 13.1% | n/a | — |
| Leander, TX | 20 mi | $1,939 | $506,200 | $139,048 | 22.3% | n/a | — |
| Hutto, TX | 21 mi | $2,255 | $365,700 | $118,834 | 20.4% | n/a | — |
| Kyle, TX | 22 mi | $1,752 | $334,600 | $90,323 | 32.1% | n/a | — |
| Georgetown, TX | 26 mi | $1,795 | $429,100 | $95,062 | 20.8% | n/a | Jobs |
| San Marcos, TX | 31 mi | $1,322 | $310,400 | $51,281 | 16.2% | n/a | — |
| Canyon Lake, TX | 42 mi | $1,327 | $389,300 | $97,301 | 40.2% | n/a | — |
| New Braunfels, TX | 47 mi | $1,654 | $339,400 | $86,021 | 19.5% | n/a | — |
We could not match this title to one occupation, so here are the other sub-niches in Engineering, Construction and Energy, where your skills may carry over:
Construction and field engineering (370) Energy and utilities (545)
How far Austin, TX is from the 20 largest US cities, in straight-line miles (not driving distance). Click a column to sort.
| From ⇅ | Straight-line distance (miles) ⇅ | Population of that city ⇅ |
|---|---|---|
| Austin, TX | 0 mi | 979,539 |
| San Antonio, TX | 74 mi | 1,479,835 |
| Houston, TX | 146 mi | 2,328,253 |
| Fort Worth, TX | 173 mi | 963,194 |
| Dallas, TX | 182 mi | 1,307,930 |
| Oklahoma City, OK | 357 mi | 697,125 |
| Denver, CO | 768 mi | 718,877 |
| Phoenix, AZ | 870 mi | 1,642,323 |
| Indianapolis, IN | 926 mi | 885,860 |
| Jacksonville, FL | 959 mi | 977,670 |
| Chicago, IL | 974 mi | 2,711,226 |
| Charlotte, NC | 1,039 mi | 903,844 |
| Columbus, OH | 1,067 mi | 914,802 |
| San Diego, CA | 1,153 mi | 1,389,526 |
| Los Angeles, CA | 1,233 mi | 3,857,263 |
| Philadelphia, PA | 1,437 mi | 1,579,706 |
| San Jose, CA | 1,459 mi | 990,138 |
| New York, NY | 1,512 mi | 8,483,844 |
| San Francisco, CA | 1,530 mi | 830,235 |
| Seattle, WA | 1,769 mi | 754,195 |
| City ⇅ | Straight-line distance ⇅ | Open jobs ⇅ |
|---|---|---|
| Lockhart, TX | 29 mi | 22 |
| Cibolo, TX | 57 mi | 1 |
| Converse, TX | 64 mi | 1 |
| San Antonio, TX | 74 mi | 200 |
| Lakehills, TX | 85 mi | 1 |
Fastly is the employer in this listing. See all its open jobs here →
We do not hold headcount or revenue for this employer. Check its careers site and, if it is listed on a stock exchange, its public filings (SEC EDGAR search).
What it is like to work at a company (culture, schedules, benefits) is not in the source data, so we do not describe it. Read the description and ask the questions under "How to prepare".
Fastly · Denver, CO · Product management · posted 5 days ago
Fastly · Denver, CO · Sales and business development · posted 5 days ago
Fastly · Denver, CO · Business operations and strategy · posted 5 days ago
Fastly · San Francisco, CA · Accounting, audit and tax · posted 5 days ago
Fastly · San Francisco, CA · Sales and business development · posted 6 days ago
Fastly · New York City, NY · Cloud, IT and infrastructure · posted 6 days ago
Fastly · San Francisco, CA · Software engineering · posted 10 days ago
Fastly · Denver, CO · Software engineering · posted 13 days ago
SpaceX · Bastrop, TX · Manufacturing and hardware engineering · posted yesterday
SpaceX · Bastrop, TX · Manufacturing and hardware engineering · posted yesterday
SpaceX · Bastrop, TX · Manufacturing and hardware engineering · posted yesterday
SpaceX · Bastrop, TX · Manufacturing and hardware engineering · posted yesterday
SpaceX · Bastrop, TX · Manufacturing and hardware engineering · posted yesterday
SpaceX · Bastrop, TX · Manufacturing and hardware engineering · posted yesterday
SpaceX · Bastrop, TX · Manufacturing and hardware engineering · posted yesterday
SpaceX · Bastrop, TX · Manufacturing and hardware engineering · posted yesterday
Spectrum · Austin, TX · Mid Level · Sales and business development · posted 2 days ago
Spectrum · Austin, TX · Mid Level · Sales and business development · posted 2 days ago
Spectrum · Austin, TX · Mid Level · Data, analytics and AI · posted 2 days ago
Spectrum · Austin, TX · Mid Level · Sales and business development · posted 2 days ago
Spectrum · Austin, TX · Senior Level · Account management · posted 2 days ago
Spectrum · Austin, TX · Senior Level · Sales and business development · posted 2 days ago
All Manufacturing and hardware engineering jobs → · All Engineering, Construction and Energy sub-niches →
A private-sector role in engineering, construction and energy (manufacturing and hardware engineering) listed 33 days ago. The full description is on this page and on the employer's page.
Austin, TX.
Use the "View this job and apply on the employer's page" button. AtiveSite does not receive applications.
The listing does not publish pay, and we could not match the title to one official occupation.
Median rent in Austin is $1,729 a month and median household income $93,658 (ACS 2020–2024).
It was posted on 2026-10-07 (33 days ago). Jobs older than 90 days are not shown.
Yes: browse manufacturing and hardware engineering jobs in Texas.
AtiveSite is not affiliated with or endorsed by the employer or any government agency, and does not process applications. Verify every detail with the employer before acting.