Partner Operations Program Manager, Associate

The job

LIVE Employer public job feed (private-sector employer) Source: the employer's public careers feed · Data: listed 2026-10-30

Job description

Why join us

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Operations at Brex

Operations is the backbone of Brex’s mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong.

What you’ll do

Payment Partner Operations owns the operational foundation for Brex’s external partner ecosystem. You’ll define how we launch, manage, measure, and improve partner programs, from operating models and SLAs to reporting, fee reconciliation, issue management, and performance reviews.

You’ll work closely with Payment Partnerships, Operations, Product, Engineering, Finance, Legal, Compliance, and external partners to build scalable, well-controlled programs that deliver reliable outcomes for customers and the business.

Where you’ll work

This role will be based in our Salt Lake City office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Define and own the operating model for partner management, including processes, decision rights, governance, documentation, and escalation paths.
• Establish partner SLAs, KPIs, reporting cadences, and performance-review mechanisms; hold internal and external stakeholders accountable to them.
• Build reporting that provides clear visibility into partner performance, operational health, volume, quality, incidents, risks, and opportunities.
• Own fee reconciliation and related controls, ensuring partner invoices, contractual terms, payment calculations, and internal records are accurate and resolved on time.
• Lead operational readiness for new partners, products, workflows, and program changes, including requirements, launch plans, testing, training, and post-launch monitoring.
• Manage partner incidents and escalations, coordinate root-cause analysis, and drive durable corrective actions.
• Identify process gaps and automation opportunities that improve partner experience, reduce manual work, and strengthen control quality.
• Partner with Finance, Legal, Compliance, Product, Engineering, and Partnerships to resolve complex issues and translate partner needs into scalable operational solutions.
• Create executive-ready updates that synthesize performance, risks, financial impacts, and recommended actions.

Requirements

• 3+ years of experience in partner operations, payments operations, financial operations, vendor management, or a related role in fintech, banking, or another regulated environment (ideally 1+ years of direct partner experience).
• English proficiency/fluency, both written and speaking (note: interviews will be conducted in English)
• Demonstrated experience building operating programs, not just managing established workflows.
• Strong experience defining SLAs, KPIs, and governance structures and using them to improve external-partner performance.
• Experience with fee, invoice, or financial reconciliation processes, including investigation and resolution of discrepancies.
• Strong analytical skills and comfort using spreadsheets, data tools, SQL, or similar tools to build reporting and identify trends.
• Excellent cross-functional communication and stakeholder-management skills, including the ability to influence senior internal and external partners.
• Sound judgment, strong attention to detail, and the ability to operate effectively in ambiguous, high-stakes situations.
• A builder mindset with a bias toward scalable processes, clear ownership, and AI-centric automation.

Bonus Points

• Experience in payment rails, banking partnerships, card networks, fintech infrastructure, or money movement.
• Experience managing third-party vendors or regulated financial-services partners.
• Experience with audit-ready controls, compliance requirements, and contractual-performance obligations.
• Experience applying AI or automation to reconciliation, reporting, quality assurance, or operational workflows.

Compensation

The expected salary range for this role is $86,400 - $108,000.  However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.

Explore around this job

Field: Operations and Management Sub-niche: Program management All jobs at Brex Jobs in Utah Jobs in Salt Lake City, UT Salt Lake City city guide Utah state guide Salt Lake County economy

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About the role

This is a — role in the Operations and Management field (Program management) at Brex.

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How to prepare and behave

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• Read the whole description and match your examples to its requirements; use the same words the posting uses where they are true for you.
• Research the employer before the interview: what it does, who its customers are and recent news; prepare two or three questions about the work.
• Arrive early (or log in early for a video call), dress one step above the daily dress code, and test your camera and audio beforehand.
• Answer with short stories: the situation, what you did and the result. Give numbers when you have them and never invent them.
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• Ask about the team, the first 90 days, how success is measured and the schedule; do not open with salary and time off.
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• Send a short thank-you message within a day, mentioning one thing you discussed.

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The city

The job is in Salt Lake City, UT. Below is what the official statistics say about living and working there.

How Salt Lake City compares. Among the 60 largest places in Utah, Salt Lake City is #1 by population, #55 for homeownership (#1 = highest), #9 for college degrees (#1 = most), #51 for household income (#1 = highest). Its county, Salt Lake County, is #1 of 29 counties for average pay ($77,495).

The place in numbers

Salt Lake City has 208,007 residents (ACS 2020–2024), about 6.1% of the population of Utah. It covers 111 square miles of land, which works out to roughly 1,876 people per square mile. The median age is 32.9, about the same as the state median (32.9 against 32.0).

Housing

The median gross rent is $1,414 a month (rent plus utilities), 5% below the state median ($1,414 against $1,496). Over a year that is 22.6% of the median household income. US housing guidance treats housing as affordable when it takes 30% of income or less, so the typical household is under that line. The median home value is $539,500, which is 7.2 times the median household income ($75,090); a ratio above 5 usually means buying is out of reach without savings or a second income. 45.8% of households own their home, 35% below the state average (45.8% against 70.2%). A low ownership share points to a rental-heavy market with more apartments and shorter stays.

Work and pay

The Salt Lake City-Murray, UT metropolitan area has 826,210 jobs in the BLS wage survey, and the median pay across all occupations is $55,240 a year, 8% above the national median ($55,240 against $50,980). The biggest occupation groups are office and administrative support (114,470 jobs, median $46,870); management (69,410 jobs, median $126,150); business and financial operations (68,790 jobs, median $78,230). The area is most specialised in computer and mathematical (1.5 times) and construction and extraction (1.4 times), where the share of workers is well above the national share. The best-paying groups with at least 5,000 jobs are management ($126,150) and computer and mathematical ($105,260). In 2026M09 the unemployment rate of Salt Lake County was 3.2%. 73.0% of residents aged 16 and over are in the labour force. The city lies in Salt Lake County; its jobs, pay by industry and GDP are on the county page.

Getting around

Among workers, 57.5% drive alone, 4.8% use public transit, 5.1% walk, 20.8% work from home. 6.6% of workers commute 45 minutes or more, 37% below the state average (6.6% against 10.3%).

People and education

51.5% of adults aged 25 and over hold a bachelor's degree or higher, 37% above the state share (51.5% against 37.7%). 14.9% of residents were born outside the United States, 67% above the state share (14.9% against 8.9%). The poverty rate is 13.6%, 60% above the state rate (13.6% against 8.5%).

Climate

The warmest month is Jul, averaging 75°F (23.7°C), and the coolest is Jan at 24°F (-4.5°C). About 542 mm (21 inches) of precipitation falls in a year; Apr is the wettest month (66 mm) and Jul the driest (16 mm). These values come from NASA satellite-based climatology on a grid of about 50 km, so they describe the wider area, not a weather station in the city.

Nearby cities to compare

Closest cities in this guide: North Salt Lake (5 miles, rent 18% higher); South Salt Lake (5 miles, similar rent); Woods Cross (7 miles, rent 25% higher); West Valley City (7 miles, rent 6% higher). Rent differences are against Salt Lake City; use the Compare tab to put any two cities side by side.

Full guide to Salt Lake City →Utah guideAll jobs in Salt Lake City

Official links for Salt Lake City

• Census Bureau data profile for Salt Lake City
• Official state website: utah.gov
• BLS Economy at a Glance: Utah

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Where to live

The job city has no coordinates we can place on the map, so no housing comparison is shown. Use the 250 largest cities table to compare rent and income.

Career paths

We could not match this title to one occupation, so here are the other sub-niches in Operations and Management, where your skills may carry over:

Project management (250) Supply chain and logistics (627) Business operations and strategy (1712) Executive and general management (2106)

Distances

This job has no single city we can place on the map (remote, flexible or unmatched location), so no distance table is shown. Browse all Operations and Management jobs with distances from any of the 20 largest cities.

The employer

Brex is the employer in this listing. See all its open jobs here →

We do not hold headcount or revenue for this employer. Check its careers site and, if it is listed on a stock exchange, its public filings (SEC EDGAR search).

What it is like to work at a company (culture, schedules, benefits) is not in the source data, so we do not describe it. Read the description and ask the questions under "How to prepare".

Other open jobs at Brex

Similar jobs

Same sub-niche: Program management

More jobs in Salt Lake City, UT

All Program management jobs → · All Operations and Management sub-niches →

FAQ

What is the Partner Operations Program Manager, Associate job at Brex?

A private-sector role in operations and management (program management) listed 10 days ago. The full description is on this page and on the employer's page.

Where is this job?

Salt Lake City, UT.

How do I apply?

Use the "View this job and apply on the employer's page" button. AtiveSite does not receive applications.

How much does it pay?

The listing does not publish pay, and we could not match the title to one official occupation.

What is the cost of living there?

Median rent in Salt Lake City is $1,414 a month and median household income $75,090 (ACS 2020–2024).

How old is this listing?

It was posted on 2026-10-30 (10 days ago). Jobs older than 90 days are not shown.

Are there similar jobs?

Yes: browse program management jobs in Utah.

Sources and terms

• Job data: Brex careers page public feed (listing dated 2026-10-30). The job disappears from this site when it disappears from the source.
• Wages and projections: BLS OEWS (May 2025) and Employment Projections 2025–35.
• City and county figures: Census Bureau ACS 2020–2024, BEA, BLS QCEW and LAUS, NASA POWER climatology; distances from Census Gazetteer coordinates.

AtiveSite is not affiliated with or endorsed by the employer or any government agency, and does not process applications. Verify every detail with the employer before acting.

Sources

• BLS OEWS (wages and employment by occupation, May 2025)
• BLS Employment Projections 2025–35
• BLS Local Area Unemployment Statistics
• BLS JOLTS
• BLS State and Metro Area Employment
• Census Bureau American Community Survey (via Census Reporter)
• BEA GDP by state and Regional Price Parities
• IRS 2026 tax adjustments
• U.S. Department of Labor, minimum wage by state
• Tax Foundation state income tax rates 2026
• USAJOBS
• USCIS
• U.S. Department of State, visas
• NASA POWER climatology
• GeoNames / Census Gazetteer (coordinates)