Associate Operations Manager

The job

LIVE Employer public job feed (private-sector employer) Source: the employer's public careers feed · Data: listed 2026-08-25

Job description

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Flexdrive is a subsidiary of Lyft that works together with Lyft teams to realize our shared mission. 

Flexdrive builds the operational backbone for the future of mobility. As a fleet management leader and Lyft subsidiary, the company extends its expertise into autonomous vehicle infrastructure — managing the physical operations that keep fleets safe, available, and performing at scale. The Nashville depot is the first proof point in a multi-market expansion.

The Opportunity

Reporting to the Operations Manager, AV Depot, the Associate Operations Manager is the second leadership layer at the Nashville AV depot. This role exists because one Operations Manager cannot provide the people leadership, floor coverage, and operational bandwidth a 24/7 depot of this scale requires.

The Associate Operations Manager carries ownership across two critical business workstreams: workforce scheduling support and process standards compliance. Fleet Operations Leads report to the Operations Manager — but during mid shifts, the Associate Operations Manager is the operational authority on the floor, directing their work, setting the quality standard, and serving as their most experienced resource and mentor.

This is a management role with a floor orientation. The Associate Operations Manager is present, coaching, directing, and executing alongside the team — while simultaneously carrying business responsibilities that directly impact depot readiness and partner compliance. This role is the bridge between the Fleet Operations Lead layer and the Operations Manager.

Responsibilities:

• Scheduling & Workforce Planning Support
  • Owns the depot schedule — building, maintaining, and adjusting shift coverage across all teams to ensure the depot is consistently staffed and operationally ready.
  • Monitors attendance, manages real-time coverage gaps, and proactively addresses workforce trends before they become operational problems.
  • Partners with the Operations Manager on workforce planning, surfacing scheduling risks and recommendations with enough lead time to act.
• Training Program Execution & Certification Compliance
  • Owns the planning and coordination of training program execution across all shift teams — ensuring Fleet Operations Associates and Fleet Operations Leads are scheduled, prepared, and on track to complete required partner certifications, safety refreshers, and qualification renewals.
  • Maintains certification and qualification records for the team, flagging upcoming renewals and escalating compliance risks to the Operations Manager before they become audit findings.
  • Partners with the Program Lead Trainer to ensure qualified trainers are in place, training resources are available, and delivery stays consistent across shift teams.
• Floor Execution & Quality Standards
  • Lead the day-to-day execution of critical operational systems and processes for our 24/7 AV fleet management operations, including depot layout adherence, vehicle flow (charging, cleaning, maintenance, staging, diagnostics), parts management, and data handling.
  • Serves as the operational authority during mid shifts — directing Fleet Operations Leads and Fleet Operations Associates on task execution, resolving workflow conflicts, and holding the floor accountable to depot performance targets.
  • Owns quality on shift: vehicle readiness, safety inspections, and quality standards — inspecting, enforcing, and setting the standard by working alongside the team.
  • Maintains accurate shift documentation and manages shift handoffs with discipline, ensuring the incoming Fleet Operations Lead has full situational awareness and no items fall through the gap.
• Fleet Operations Lead Mentorship & Operational Direction
  • Directs Fleet Operations Leads operationally on shift — task priorities, execution decisions, real-time escalations.
  • Serves as the most experienced senior leader in the building in absence of the Operations Manager, providing in-the-moment coaching and surfacing structured performance observations to the Operations Manager.

Experience:

• 5+ years of progressive experience in operational leadership, with a strong understanding of autonomous vehicle (AV) or complex fleet operational environments.
• Proven track record of launching and scaling new operational sites or programs, including accountability for facilities,  team performance, and operational outcomes.
• Demonstrated expertise in safety management and regulatory compliance within transportation, automotive, or similar regulated industries.
• Experience executing incident response and coordinating multi-vendor support in complex operational environments.
• Ability to work a flexible schedule, including nights, weekends, and holidays as needed, to effectively support and lead a 24/7 AV depot operation.
• Exceptional leadership in training execution and team development, with the ability to lead high-performing teams in safety-critical operations at scale.
• Strong analytical and data-driven mindset, with the ability to translate operational data into actionable decisions and surface clear recommendations to leadership.
• Demonstrated leadership ability in fast-paced, high-accountability environments, with excellent communication and interpersonal skills to drive cross-functional alignment and lead on-site operations.
• Bachelor's degree in Engineering, Business, Operations Management, or a related field.

Benefits:

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan with company match to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Monthly Lyft credits and complimentary Lyft Pink membership

Note: For this role, candidates must reside in states registered for Flexdrive Services LLC.

This role is on-site at a Lyft Flexdrive hub or office location full time. #Onsite

The expected base pay range for this position in the Nashville area is $88,560 - $110,700, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Flexdrive is an Equal Opportunity Employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. Flexdrive also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Flexdrive will also consider employment for qualified applicants with criminal histories consistent with applicable federal, state and local law.

Explore around this job

Field: Operations and Management Sub-niche: Business operations and strategy All jobs at Lyft Jobs in Tennessee Jobs in Nashville, TN Nashville city guide Tennessee state guide Davidson County economy

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About the role

This is a — role in the Operations and Management field (Business operations and strategy) at Lyft.

We could not match this job title to one occupation in the official wage statistics, so no pay estimate is shown. Pay is not in the source listing; ask the employer for the range and compare in the 240 job niches.

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How to prepare and behave

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• Read the whole description and match your examples to its requirements; use the same words the posting uses where they are true for you.
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The city

The job is in Nashville, TN. Below is what the official statistics say about living and working there.

How Nashville compares. Among the 80 largest places in Tennessee, Nashville is #1 by population, #12 for remote work (#1 = most), #14 for college degrees (#1 = most), #64 for rent (#1 = cheapest). Its county, Davidson County, is #2 of 95 counties for average pay ($83,096).

The place in numbers

Nashville has 690,130 residents (ACS 2020–2024), about 9.8% of the population of Tennessee. It covers 476 square miles of land, which works out to roughly 1,451 people per square mile. The median age is 34.5, 11% younger than the state median (34.5 against 38.9).

Housing

The median gross rent is $1,586 a month (rent plus utilities), 33% above the state median ($1,586 against $1,189). Over a year that is 24.6% of the median household income. US housing guidance treats housing as affordable when it takes 30% of income or less, so the typical household is under that line. The median home value is $413,600, which is 5.3 times the median household income ($77,371); a ratio above 5 usually means buying is out of reach without savings or a second income. 52.4% of households own their home, 22% below the state average (52.4% against 66.9%). A low ownership share points to a rental-heavy market with more apartments and shorter stays.

Work and pay

The Nashville-Davidson--Murfreesboro--Franklin, TN metropolitan area has 1,099,300 jobs in the BLS wage survey, and the median pay across all occupations is $50,390 a year, about the same as the national median ($50,390 against $50,980). The biggest occupation groups are office and administrative support (142,660 jobs, median $47,960); transportation and material moving (118,420 jobs, median $43,280); food preparation and serving related (103,250 jobs, median $32,150). The area is most specialised in arts, design, entertainment, sports, and media (1.3 times) and transportation and material moving (1.2 times), where the share of workers is above the national share. The best-paying groups with at least 5,000 jobs are management ($126,320) and computer and mathematical ($94,650). In 2026M09 the unemployment rate of Davidson County was 2.8%. 72.5% of residents aged 16 and over are in the labour force. The city lies in Davidson County; its jobs, pay by industry and GDP are on the county page.

Getting around

Among workers, 66.5% drive alone, 1.5% use public transit, 1.9% walk, 20.4% work from home. 11.6% of workers commute 45 minutes or more, 24% below the state average (11.6% against 15.2%). Remote work is more common than in the state as a whole, which widens the set of employers a resident can work for without moving.

People and education

48.0% of adults aged 25 and over hold a bachelor's degree or higher, 55% above the state share (48.0% against 31.1%). 15.3% of residents were born outside the United States, 151% above the state share (15.3% against 6.1%). The poverty rate is 14.1%, about the same as the state rate (14.1% against 13.8%).

Climate

The warmest month is Jul, averaging 79°F (26.1°C), and the coolest is Jan at 36°F (2.3°C). About 1,350 mm (53 inches) of precipitation falls in a year; Feb is the wettest month (129 mm) and Sep the driest (92 mm). These values come from NASA satellite-based climatology on a grid of about 50 km, so they describe the wider area, not a weather station in the city.

Nearby cities to compare

Closest cities in this guide: Goodlettsville (12 miles, rent 13% lower); Brentwood (12 miles, rent 78% higher); Hendersonville (14 miles, rent 4% higher); Mount Juliet (15 miles, rent 27% higher). Rent differences are against Nashville; use the Compare tab to put any two cities side by side.

Full guide to Nashville →Tennessee guideAll jobs in Nashville

Official links for Nashville

• Census Bureau data profile for Nashville
• Official state website: tn.gov
• BLS Economy at a Glance: Tennessee

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Where to live

CITY Official statistics Source: U.S. Census Bureau, American Community Survey 2020–2024 5-year (via Census Reporter) · Data: ACS 2020–2024

Places within 50 miles (straight line) of Nashville, TN that have a guide, with what living there costs. No pay estimate is shown because the title did not match one occupation.

Career paths

We could not match this title to one occupation, so here are the other sub-niches in Operations and Management, where your skills may carry over:

Project management (250) Program management (427) Supply chain and logistics (627) Executive and general management (2106)

Distances

CITY Calculation (straight line) Source: U.S. Census Bureau Gazetteer (coordinates) · Data: 2024

How far Nashville, TN is from the 20 largest US cities, in straight-line miles (not driving distance). Click a column to sort.

Nearby cities with open jobs (within 120 miles)

The employer

Lyft is the employer in this listing. See all its open jobs here →

We do not hold headcount or revenue for this employer. Check its careers site and, if it is listed on a stock exchange, its public filings (SEC EDGAR search).

What it is like to work at a company (culture, schedules, benefits) is not in the source data, so we do not describe it. Read the description and ask the questions under "How to prepare".

Other open jobs at Lyft

Similar jobs

Same sub-niche: Business operations and strategy

More jobs in Nashville, TN

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FAQ

What is the Associate Operations Manager job at Lyft?

A private-sector role in operations and management (business operations and strategy) listed 76 days ago. The full description is on this page and on the employer's page.

Where is this job?

Nashville, TN.

How do I apply?

Use the "View this job and apply on the employer's page" button. AtiveSite does not receive applications.

How much does it pay?

The listing does not publish pay, and we could not match the title to one official occupation.

What is the cost of living there?

Median rent in Nashville is $1,586 a month and median household income $77,371 (ACS 2020–2024).

How old is this listing?

It was posted on 2026-08-25 (76 days ago). Jobs older than 90 days are not shown.

Are there similar jobs?

Yes: browse business operations and strategy jobs in Tennessee.

Sources and terms

• Job data: Lyft careers page public feed (listing dated 2026-08-25). The job disappears from this site when it disappears from the source.
• Wages and projections: BLS OEWS (May 2025) and Employment Projections 2025–35.
• City and county figures: Census Bureau ACS 2020–2024, BEA, BLS QCEW and LAUS, NASA POWER climatology; distances from Census Gazetteer coordinates.

AtiveSite is not affiliated with or endorsed by the employer or any government agency, and does not process applications. Verify every detail with the employer before acting.

Sources

• BLS OEWS (wages and employment by occupation, May 2025)
• BLS Employment Projections 2025–35
• BLS Local Area Unemployment Statistics
• BLS JOLTS
• BLS State and Metro Area Employment
• Census Bureau American Community Survey (via Census Reporter)
• BEA GDP by state and Regional Price Parities
• IRS 2026 tax adjustments
• U.S. Department of Labor, minimum wage by state
• Tax Foundation state income tax rates 2026
• USAJOBS
• USCIS
• U.S. Department of State, visas
• NASA POWER climatology
• GeoNames / Census Gazetteer (coordinates)