IT Engineer

The job

LIVE Employer public job feed (private-sector employer) Source: the employer's public careers feed · Data: listed 2025-12-05

Job description

We are an applied AI lab building end-to-end software agents.

We're the makers of Devin, the first AI software engineer.

Our team is extremely talent-dense. Among our founding team, we have world-class competitive programmers, former founders, and leaders from companies at the cutting edge of AI including Scale AI, Palantir, Cursor, Waymo, Tesla, Lunchclub, Modal, Google DeepMind, and Nuro.

Building Devin is just the first step—our hardest challenges still lie ahead. If you’re excited to solve some of the world’s biggest problems and build AI that can reason on real-world tasks, apply to join us.

About the role

We’re looking for an IT Engineer to own the employee technology experience in our New York or London office while helping scale Cognition’s global IT operations.

As the face of IT for the office, this person will ensure employees have secure, reliable technology and responsive support. They will also improve how IT operates by turning recurring work into durable tooling, automation, and AI-enabled workflows.

Strong candidates will bring depth in two or three IT disciplines—not expertise in everything—and an interest in expanding into new areas.

This role is required to be in-person, working 5 days a week from our San Francisco or New York office. We value teamwork and in-person collaboration.

Key Responsibilities

Own the employee and office IT experience

• Serve as the primary IT partner for employees in the office, providing responsive support across devices, applications, access, conferencing, and workplace technology.

• Own the reliability and employee experience of office technology, including wired and wireless networks, conferencing, vendor coordination, and hardware and software asset lifecycle management.

• Own the improvements needed to support rapid regional growth, partnering with the global IT team on office expansions, moves, infrastructure changes, operational handoffs, runbooks, skills, and knowledge bases.

Operate identity, endpoints, and collaboration platforms

• Administer identity and access across Okta and core SaaS platforms such as Google Workspace, Slack, GitHub, Zoom, and Microsoft 365.

• Establish repeatable standards and automation for employee lifecycle, group management, application provisioning, and access reviews.

• Administer MDM and endpoint security platforms such as Kandji, Jamf, or Intune across device provisioning, configuration enforcement, patching, fleet visibility, and security remediation.

Build automation and internal tooling

• Develop scripts, integrations, and reusable tooling in TypeScript, Python, or another modern programming language.

• Connect systems through APIs and event-driven workflows to reduce manual work and improve data consistency.

• Help build and operate infrastructure-as-code and CI/CD workflows for IT systems, including identity-as-code where appropriate.

• Introduce monitoring and observability that help the team identify and resolve problems before employees report them.

Advance AI-native IT operations

• Help develop our use of Console.ai and other AI-enabled ITSM capabilities.

• Own continuous improvement using support signals and operational metrics to identify recurring issues and improve self-service, automation, and resolution quality.

• Act as customer zero for Devin by embedding it across IT operations and building the secure integrations and guardrails needed for AI-assisted workflows to operate safely and reliably.

Required Qualifications

• 3+ years of experience in IT engineering, systems administration, technical support, or a related role.

• A bachelor’s degree in computer science, information technology, or a related discipline—or equivalent practical experience.

• Experience delivering high-quality, hands-on IT support in an onsite environment.

• Broad familiarity with modern workplace IT and meaningful depth in at least two disciplines (for example, IAM with Terraform and CI/CD, endpoint or network engineering with automation, or software integrations paired with hands-on employee support).

• Experience administering identity, SaaS, or collaboration platforms such as Okta, Google Workspace, Slack, GitHub, Zoom, or Microsoft 365.

• The ability to write and maintain scripts or integrations in TypeScript, Python, or another modern language—or equivalent technical depth applying infrastructure-as-code to systems such as Okta.

• Working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, wired and wireless networks, and systematic troubleshooting.

• Strong judgment, communication, and organization, with a track record of carrying ambiguous problems through implementation and ongoing operation.

An ideal candidate will bring

• Ownership: Proactively identifies problems, establishes a path forward, and drives work through completion with appropriate autonomy.

• Service orientation: Approaches support with responsiveness, empathy, and clear communication, recognizing that each interaction shapes trust in IT.

• Builder mindset: Addresses immediate needs while looking for opportunities to prevent recurring issues through better tooling, documentation, automation, and system design.

Bonus if . . .

• Deep experience with Okta, identity lifecycle management, or identity-as-code.

• Experience with Terraform, CI/CD, Git-based delivery, or API integrations.

• Exposure to AI-enabled ITSM, agentic workflows, or support automation.

• Experience with office builds, enterprise networking, conferencing, or workplace technology.

• Experience with endpoint management, security posture, or vulnerability management.

Our Commitment

Equal Opportunity. Cognition is an equal opportunity employer. We do not discriminate on the basis of any protected characteristic under applicable law. We are committed to providing reasonable accommodations for candidates with disabilities throughout the hiring process - please let us know if you need any. Cognition also considers applicants with criminal histories consistent with the SF Fair Chance Ordinance and similar local laws.

Data Privacy and Arbitration: By submitting your application, you agree to our Global Applicant and Job Candidate Privacy Notice. For US applicants, by submitting your application, you agree to the Applicant Arbitration Agreement.

Explore around this job

Field: Engineering, Construction and Energy Sub-niche: Manufacturing and hardware engineering All jobs at Cognition Jobs in New York Jobs in New York City, NY New York state guide

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About the role

This is a — role in the Engineering, Construction and Energy field (Manufacturing and hardware engineering) at Cognition.

We could not match this job title to one occupation in the official wage statistics, so no pay estimate is shown. Pay is not in the source listing; ask the employer for the range and compare in the 240 job niches.

How to prepare and behave

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The city

New York City, NY is not one of the cities with its own page in our guides, so here is the state: New York.

The state economy in brief

New York is in the Northeast region (Middle Atlantic division) and has 19,852,366 residents (the 4th largest of the 50 states and DC by population), with a median age of 39.8. Its economy produced about $2,561,197 million in the latest four quarters (BEA), 3rd among states and DC, equal to $129,012 per resident.

Jobs and the labour market

The unemployment rate was 4.3% in 2026M09, which is 36th lowest of 51 (1st is the lowest). Employers had job openings equal to 4.1% of employment, 18th highest of 51, a measure of how hard it is to hire. The median wage across all occupations is $59,670 a year ($28.69 an hour), 17% above the national median ($59,670 against $50,980).

What people do and what it pays

The occupations with the most jobs in New York are Home Health and Personal Care Aides (663,140 jobs, median $39,620); Retail Salespersons (238,540 jobs, median $37,720); General and Operations Managers (206,740 jobs, median $130,860); Registered Nurses (205,810 jobs, median $109,440); Janitors and Cleaners, Except Maids and Housekeeping Cleaners (195,250 jobs, median $41,640). Among occupations with at least 2,000 jobs, the best paid are Cardiologists (median $492,040); Anesthesiologists (median $445,660); Radiologists (median $441,580). Compared with the nation, the state is most specialised in healthcare support (1.8 times the national share of workers) and legal (1.7 times the national share of workers).

Cost of living, taxes and workplace rules

Prices are above the national average in New York: the regional price parity is 107.9 against 100 for the whole country (47th lowest of 51). Median gross rent is $1,621 a month and the median household income $85,974, so a year of rent equals 22.6% of income; the median home value is $423,800. The state minimum wage is $16.00 (17.00 in NYC, Nassau, Suffolk, Westchester) (the higher of state and federal rates applies to most workers). State income tax on wages: Graduated, top rate 10.90%. It is not a right-to-work state, so union contracts can require fees from covered workers. It runs a state paid family and medical leave programme.

People and commuting

22.8% of residents were born abroad and 40.2% of adults hold a bachelor's degree or higher. Among workers, 48.8% drive alone, 21.6% use public transit and 14.9% work from home; 27.4% commute 45 minutes or more.

State guide: New York →

Where to live

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Career paths

We could not match this title to one occupation, so here are the other sub-niches in Engineering, Construction and Energy, where your skills may carry over:

Construction and field engineering (462) Energy and utilities (625)

Distances

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The employer

Cognition is the employer in this listing. See all its open jobs here →

We do not hold headcount or revenue for this employer. Check its careers site and, if it is listed on a stock exchange, its public filings (SEC EDGAR search).

What it is like to work at a company (culture, schedules, benefits) is not in the source data, so we do not describe it. Read the description and ask the questions under "How to prepare".

Other open jobs at Cognition

Similar jobs

Same sub-niche: Manufacturing and hardware engineering

More jobs in New York City, NY

All Manufacturing and hardware engineering jobs → · All Engineering, Construction and Energy sub-niches →

FAQ

What is the IT Engineer job at Cognition?

A private-sector role in engineering, construction and energy (manufacturing and hardware engineering) listed 340 days ago. The full description is on this page and on the employer's page.

Where is this job?

New York City, NY.

How do I apply?

Use the "View this job and apply on the employer's page" button. AtiveSite does not receive applications.

How much does it pay?

The listing does not publish pay, and we could not match the title to one official occupation.

What is the cost of living there?

See the state or country guide for rent, income and taxes.

How old is this listing?

It was posted on 2025-12-05 (340 days ago). Jobs older than 90 days are not shown.

Are there similar jobs?

Yes: browse manufacturing and hardware engineering jobs in New York.

Sources and terms

• Job data: Cognition careers page public feed (listing dated 2025-12-05). The job disappears from this site when it disappears from the source.
• Wages and projections: BLS OEWS (May 2025) and Employment Projections 2025–35.
• City and county figures: Census Bureau ACS 2020–2024, BEA, BLS QCEW and LAUS, NASA POWER climatology; distances from Census Gazetteer coordinates.

AtiveSite is not affiliated with or endorsed by the employer or any government agency, and does not process applications. Verify every detail with the employer before acting.

Sources

• BLS OEWS (wages and employment by occupation, May 2025)
• BLS Employment Projections 2025–35
• BLS Local Area Unemployment Statistics
• BLS JOLTS
• BLS State and Metro Area Employment
• Census Bureau American Community Survey (via Census Reporter)
• BEA GDP by state and Regional Price Parities
• IRS 2026 tax adjustments
• U.S. Department of Labor, minimum wage by state
• Tax Foundation state income tax rates 2026
• USAJOBS
• USCIS
• U.S. Department of State, visas
• NASA POWER climatology
• GeoNames / Census Gazetteer (coordinates)