Jobs Private USA → Technology → Data, analytics and AI → Staff Machine Learning Engineer, Assistance Engineering

Staff Machine Learning Engineer, Assistance Engineering

Airbnb · San Francisco, CA · posted 139 days ago

In short: Staff Machine Learning Engineer, Assistance Engineering at Airbnb in San Francisco, CA, posted 139 days ago.

By AtiveSite · Published 07/11/2026 · Updated 09/11/2026 · Every figure is linked to its source below.

Airbnbemployer
San Francisco, CAlocation
Data, analytics and AIsub-niche
139 days agoposted
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The job

LIVE Employer public job feed (private-sector employer) Source: the employer's public careers feed · Data: listed 2026-06-23

EmployerAirbnb
LocationSan Francisco, California
FieldTechnology › Data, analytics and AI
Levelnot stated
Source categorySoftware Engineering
Posted2026-06-23 (139 days ago)
Work arrangementOn-site at the location listed
PayNot published in the source listing

Job description

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

Machine Learning and Artificial Intelligence are at the heart of the Airbnb product. From Trust to Payments, and from Customer Service to Marketing we rely on ML to ensure that guests and hosts have the best possible experience with Airbnb. 

The Assistance Engineering Machine Learning team is the core team responsible for driving CSxAI (Customer Support x Artificial Intelligence) initiatives by adopting the Generative AI technologies to enable an intelligent, scalable and exceptional service experience. The team develops and enhances various AI models, ML services and tools including LLM fine-tuning and optimization, RAG/Search,  LLM evaluation and testing automation, feedback-based learning and guardrail for a wide range of applications in Airbnb. 

The richness of Airbnb's data, the complexity of its marketplace and the variety innate in our product mean that we need to operate at the state of the art of AI practice. We are committed to investing in long term innovation to solve the complex problems we face, and to do that we need the very best experts in ML and AI to join us.

The Difference You Will Make:

We believe our current customer experiences in these domains are only scratching the surface of the innovations that are possible, and that science is at the heart of delivering a step-function change for our Guest and and Host on Airbnb. 

You will build and leverage cutting edge AI technologies to transform Airbnb’s customer service by delivering personalized, easy-to-use and proactive customer service experience. 

Many of the initiatives you’ll tackle are in their early conceptual stages. You will have the opportunity to shape these ideas from inception to production, turning visionary concepts into impactful realities.

A Typical Day: 

Your Expertise:

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

Equal Employment Opportunity:

Airbnb values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Airbnb are considered without regard to race, color, religion, national origin, age, gender, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, gender expression, sexual orientation, or any other legally protected characteristic.

How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.  

Pay Range$212,000—$260,000 USD

 

Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb’s hiring process: our open roles are posted on Airbnb’s Career’s Page at careers.airbnb.com, and our recruiters correspond only from @airbnb.com or @ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We’ll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.

 

Explore around this job

Field: Technology Sub-niche: Data, analytics and AI All jobs at Airbnb Jobs in California Jobs in San Francisco, CA San Francisco city guide California state guide San Francisco County economy

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About the role

This is a — role in the Technology field (Data, analytics and AI) at Airbnb.

We could not match this job title to one occupation in the official wage statistics, so no pay estimate is shown. Pay is not in the source listing; ask the employer for the range and compare in the 240 job niches.

Does the pay work here? (estimate)

Estimate for a wage earner: 2026 federal brackets and standard deduction (IRS), Social Security 6.2% up to $184,500, Medicare 1.45% (+0.9% above $200,000 single / $250,000 married), and a state rate you set; set your own state tax rate. It ignores credits, pre-tax deductions, local taxes and benefits. Sources: IRS: tax year 2026 inflation adjustments · SSA wage base per Federal Register notice 2025-19763.

How to prepare and behave

This is editorial guidance, not information from the employer.

Know your rights as a candidate and an employee:

The city

The job is in San Francisco, CA. Below is what the official statistics say about living and working there.

How San Francisco compares. Among the 145 largest places in California, San Francisco is #4 by population, #139 for homeownership (#1 = highest), #20 for remote work (#1 = most), #25 for college degrees (#1 = most). Its county, San Francisco County, is #3 of 58 counties for average pay ($174,103).

The place in numbers

San Francisco has 830,235 residents (ACS 2020–2024), about 2.1% of the population of California. It covers 47 square miles of land, which works out to roughly 17,784 people per square mile. The median age is 40.0, 6% older than the state median (40.0 against 37.9).

Housing

The median gross rent is $2,476 a month (rent plus utilities), 22% above the state median ($2,476 against $2,036). Over a year that is 21.1% of the median household income. US housing guidance treats housing as affordable when it takes 30% of income or less, so the typical household is under that line. The median home value is $1,394,500, which is 9.9 times the median household income ($140,970); a ratio above 5 usually means buying is out of reach without savings or a second income. 38.2% of households own their home, 32% below the state average (38.2% against 55.9%). A low ownership share points to a rental-heavy market with more apartments and shorter stays.

Work and pay

The San Francisco-Oakland-Fremont, CA metropolitan area has 2,373,920 jobs in the BLS wage survey, and the median pay across all occupations is $74,260 a year, 46% above the national median ($74,260 against $50,980). The biggest occupation groups are office and administrative support (226,320 jobs, median $62,120); management (223,100 jobs, median $176,340); business and financial operations (207,030 jobs, median $112,960). The area is most specialised in computer and mathematical (1.9 times) and life, physical, and social science (1.8 times), where the share of workers is well above the national share. The best-paying groups with at least 5,000 jobs are management ($176,340) and computer and mathematical ($167,770). In 2026M09 the unemployment rate of San Francisco County was 4.0%. 69.6% of residents aged 16 and over are in the labour force. The city lies in San Francisco County; its jobs, pay by industry and GDP are on the county page.

Getting around

Among workers, 28.6% drive alone, 18.7% use public transit, 9.3% walk, 31.0% work from home. 21.6% of workers commute 45 minutes or more, 11% above the state average (21.6% against 19.4%). Remote work is more common than in the state as a whole, which widens the set of employers a resident can work for without moving.

People and education

60.3% of adults aged 25 and over hold a bachelor's degree or higher, 63% above the state share (60.3% against 37.1%). 34.0% of residents were born outside the United States, 26% above the state share (34.0% against 27.0%). The poverty rate is 11.2%, 7% below the state rate (11.2% against 12.0%).

Climate

The warmest month is Sep, averaging 59°F (14.9°C), and the coolest is Apr at 53°F (11.6°C). About 515 mm (20 inches) of precipitation falls in a year; Dec is the wettest month (112 mm) and Jul the driest (2 mm). These values come from NASA satellite-based climatology on a grid of about 50 km, so they describe the wider area, not a weather station in the city.

Nearby cities to compare

Closest cities in this guide: Daly City (31 miles, rent 3% higher); Pacifica (31 miles, rent 25% higher); San Bruno (34 miles, rent 12% higher); Millbrae (36 miles, rent 32% higher). Rent differences are against San Francisco; use the Compare tab to put any two cities side by side.

Full guide to San Francisco →California guideAll jobs in San Francisco

Official links for San Francisco

These links go to official sources and open in a new window. The first one is the government's or company's own site as listed in Wikidata (property "official website"); check it before relying on it.

Where to live

CITY Official statistics Source: U.S. Census Bureau, American Community Survey 2020–2024 5-year (via Census Reporter) · Data: ACS 2020–2024

Places within 50 miles (straight line) of San Francisco, CA that have a guide, with what living there costs. No pay estimate is shown because the title did not match one occupation.

Sort:
Place ⇅Distance from the job city ⇅Median rent ⇅Median home value ⇅Median household income ⇅Commute 45+ min ⇅Rent as % of occupation pay ⇅Open jobs there ⇅
San Francisco, CA0 mi$2,476$1,394,500$140,97021.6%n/aJobs
Daly City, CA31 mi$2,551$1,115,000$123,54719.6%n/aJobs
Pacifica, CA31 mi$3,098$1,249,800$160,52315.5%n/a—
San Bruno, CA34 mi$2,773$1,207,500$141,27212.2%n/a—
Millbrae, CA36 mi$3,272$1,934,900$163,47621.8%n/aJobs
Brisbane, CA36 mi$2,574$1,232,200$156,16929.8%n/a—
South San Francisco, CA36 mi$2,802$1,188,800$136,57815.2%n/aJobs
Half Moon Bay, CA37 mi$2,433$1,549,500$157,88426.7%n/a—
Burlingame, CA38 mi$2,785$2,000,001$174,00023.1%n/aJobs
Richmond, CA40 mi$1,960$668,200$95,39128.8%n/a—
San Mateo, CA41 mi$3,077$1,618,700$153,50415.8%n/aJobs
Berkeley, CA41 mi$2,133$1,413,900$108,09220.8%n/aJobs
Alameda, CA42 mi$2,474$1,235,700$137,69727.3%n/aJobs
Belmont, CA43 mi$2,875$2,000,001$205,29718.6%n/aJobs
Oakland, CA44 mi$1,979$929,900$101,60021.9%n/aJobs
Foster City, CA44 mi$3,501$1,838,200$199,14320.6%n/aJobs
San Carlos, CA45 mi$2,854$2,000,001$237,47014.9%n/aJobs
Redwood City, CA47 mi$2,968$1,801,700$157,81410.2%n/aJobs
San Leandro, CA48 mi$2,186$844,200$101,42023.7%n/a—
Atherton, CA49 mi$3,501$2,000,001$250,0017.0%n/a—

Career paths

We could not match this title to one occupation, so here are the other sub-niches in Technology, where your skills may carry over:

Cybersecurity (713) Software engineering (4089) Cloud, IT and infrastructure (1040) Product management (836)

Distances

CITY Calculation (straight line) Source: U.S. Census Bureau Gazetteer (coordinates) · Data: 2024

How far San Francisco, CA is from the 20 largest US cities, in straight-line miles (not driving distance). Click a column to sort.

Sort:
From ⇅Straight-line distance (miles) ⇅Population of that city ⇅
San Francisco, CA0 mi830,235
San Jose, CA73 mi990,138
Los Angeles, CA364 mi3,857,263
San Diego, CA475 mi1,389,526
Phoenix, AZ678 mi1,642,323
Seattle, WA684 mi754,195
Denver, CO986 mi718,877
Oklahoma City, OK1,420 mi697,125
Fort Worth, TX1,484 mi963,194
Dallas, TX1,515 mi1,307,930
San Antonio, TX1,516 mi1,479,835
Austin, TX1,530 mi979,539
Houston, TX1,673 mi2,328,253
Chicago, IL1,885 mi2,711,226
Indianapolis, IN1,979 mi885,860
Columbus, OH2,142 mi914,802
Charlotte, NC2,332 mi903,844
Jacksonville, FL2,403 mi977,670
Philadelphia, PA2,550 mi1,579,706
New York, NY2,602 mi8,483,844

Nearby cities with open jobs (within 120 miles)

Sort:
City ⇅Straight-line distance ⇅Open jobs ⇅
Alameda, CA42 mi38
Belmont, CA43 mi2
Redwood City, CA47 mi45
Palo Alto, CA54 mi298
Sunnyvale, CA60 mi83
Fremont, CA62 mi6
Pleasanton, CA63 mi6
Milpitas, CA66 mi2
Campbell, CA67 mi7
San Jose, CA73 mi698
Capitola, CA79 mi1
Sacramento, CA103 mi53

The employer

Airbnb is the employer in this listing. See all its open jobs here →

We do not hold headcount or revenue for this employer. Check its careers site and, if it is listed on a stock exchange, its public filings (SEC EDGAR search).

What it is like to work at a company (culture, schedules, benefits) is not in the source data, so we do not describe it. Read the description and ask the questions under "How to prepare".

Other open jobs at Airbnb

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FAQ

What is the Staff Machine Learning Engineer, Assistance Engineering job at Airbnb?

A private-sector role in technology (data, analytics and ai) listed 139 days ago. The full description is on this page and on the employer's page.

Where is this job?

San Francisco, CA.

How do I apply?

Use the "View this job and apply on the employer's page" button. AtiveSite does not receive applications.

How much does it pay?

The listing does not publish pay, and we could not match the title to one official occupation.

What is the cost of living there?

Median rent in San Francisco is $2,476 a month and median household income $140,970 (ACS 2020–2024).

How old is this listing?

It was posted on 2026-06-23 (139 days ago). Jobs older than 90 days are not shown.

Are there similar jobs?

Yes: browse data, analytics and ai jobs in California.

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Sources

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