Global Mobility Consultant, Domestic Relocation & Policy
The Role
As a fully qualified, experienced professional on GM's Total Rewards and Global Mobility team, you will independently lead the operational management, governance, and continuous enhancement of domestic relocation programs and support policy development and maintenance across all Global Mobility programs. Using deep professional expertise, independent judgment, and minimal guidance, you will promote consistent policy application, a strong end-to-end employee experience, and alignment with business and workforce needs. Serving as a trusted advisor to Human Resources, business leaders, employees, and relocation service providers, you will analyze broad and non-standard challenges, develop practical options, and translate business needs and market insights into scalable solutions. You will develop, recommend, and execute domestic relocation strategies and operating plans globally; establish clear governance, service expectations, and reporting; and drive improvements across policies, processes, technology, and stakeholder experience. The role owns the development and delivery of solutions; influences change across the broader function without direct authority and serves as a resource to colleagues on complex matters.
What You'll Do:
Policy, Governance & Program Management
Own the execution, performance, and governance of domestic relocation programs, using independent discretion to prioritize work, managing risks, and delivering outcomes aligned with GM policies and business objectives.
Develop, recommend, and execute domestic relocation strategies, roadmaps, and operating plans that address workforce needs, business priorities, market conditions, and employee experience.
Translate policy changes, business requirements, and relevant compliance considerations into prioritized implementation plans, operating procedures, playbooks, service standards, and stakeholder communications; anticipate downstream impacts and address obstacles early.
Use data, metrics, and operational insights to identify trends, risks, root causes, and improvement opportunities; evaluate alternatives and recommend solutions that strengthen policy effectiveness, service delivery, and program governance.
Support policy review, development, maintenance, and implementation across all Global Mobility programs to promote global consistency while addressing business needs and local requirements.
Conduct research and analysis using industry surveys, market data, peer benchmarks, and stakeholder feedback to identify best practices and trends; develop leadership proposals for new or enhanced policies that support competitiveness in attracting and retaining talent.
Support policy and program improvement initiatives from analysis through implementation, measuring results and incorporating lessons learned into future planning.
Advisory & Stakeholder Management
Serve as a trusted subject matter expert, providing consultation and training to Field HR, Talent Acquisition, managers, business leaders, and other stakeholders on relocation programs.
Translate complex and ambiguous policy requirements into practical guidance, clear recommendations, and actionable decisions that balance employee needs, business objectives, and equitable policy application.
Use data and analysis to present policy and program recommendations, demonstrate the value of improvements, anticipate objections, and address concerns with leaders.
Build relationships with stakeholders and relocation service providers; influence outcomes through credibility and persuasion when perspectives, established practices, or priorities differ.
Collaborate with HR, Legal, Payroll, Tax, Technology, vendors, and business teams as needed to align relocation delivery and policy changes with workforce and operational needs.
Work independently on broad, multi-stakeholder priorities, seeking guidance at critical decision points while maintaining ownership of the plan, communication, and outcome.
Service Delivery, Vendor Management, Complex Cases & Escalations
Lead complex, unique, sensitive, and high-visibility domestic relocation cases in coordination with employees, HR, vendors, and other stakeholders as needed.
Evaluate case circumstances, policy provisions, business needs, and employee impacts to identify options and develop practical recommendations for non-standard situations, balancing equitable policy application with employee and business needs.
Independently resolve new or ambiguous problems using sound judgment, strategic thinking, and alternative approaches; escalate risks promptly when additional expertise or decisions are needed.
Serve as an escalation point for HR, managers, employees, and relocation service providers when matters require additional expertise, judgment, or guidance.
Own the development and delivery of solutions for escalations, exceptions, corrective actions, and stakeholder commitments; monitor resolution, incorporate lessons learned, and hold partners accountable for follow-through.
Manage relocation service provider relationships and delivery expectations; monitor service quality, policy adherence, and issue trends, and drive corrective actions and improvements with vendors.
Lead and support relocation program modernization, including process redesign, technology enhancements, change management, and operational excellence projects that advance the broader Global Mobility function.
Champion a positive end-to-end employee experience by regularly seeking employee and stakeholder feedback, identifying friction points, and implementing improvements.
Participate in cross-program Global Mobility strategic initiatives and process improvements; serve as a resource to less-experienced colleagues, providing guidance on difficult issues and sharing expertise across the team.
Additional Job Description:
Your Skills and Abilities (Required Qualifications):
Bachelor's degree in human resources or related discipline
7+ years of work experience in Global Mobility, international HR or a related field
Experience in managing third-party vendors with ability to build and maintain effective relationships, ensure compliance and service delivery.
Prior experience leading and developing others through direct people management, indirect or project team leadership, coaching, or mentorship.
Policy project management and problem-solving skills to support programs such all Global Mobility programs including immigration, compensation, and taxes
Can deal with the ambiguous issues and complexities of a large multinational company
Able to analyze issues or processes and develop robust recommendations or project outcomes
The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate.
The salary range for this role is $88,100 - $140,700. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)
This role is based remotely, but if the selected candidate lives within a specific mile radius of a GM hub, they will be expected to report to the location three times a week {or other frequency dictated by your manager}.
The selected candidate will be required to travel < 25% for this role.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Total Rewards | Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
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Company description (from The Muse): At GM, we pioneer the innovations that move and connect people to what matters. Our vision is a world with zero crashes, zero emissions and zero congestion. Our diverse team of over 165,000 employees brings their collective passion for engineering, technology and design to deliver on this ambitious future. And the bold commitments we’ve made are moving us closer to realizing this vision.
We firmly believe that each of us has the power to drive meaningful change through our words, actions, and culture. At General Motors, we foster a culture where all ideas are taken into consideration, and where everyone can contribute to their fullest potential. Our foundation is built on respect, integrity, accountability, and equality.
size: Large Size; industries: Consumer Goods & Services, Engineering, Manufacturing, Technology; locations on The Muse: Detroit, MI.
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What is the Consultant, Global Mobility job at General Motors?
A senior level role in operations and management (business operations and strategy) listed 3 days ago. The full description is on this page and on The Muse.
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