Lead Technical Program Manager - Payments

The job

LIVE Live feed (private-sector employer) Source: The Muse public API · Data: listed 2026-11-06

Job description

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager in Commercial & Investment Bank - Payments team, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
• Use enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis, including consolidating inputs into integrated plans, RAID, and executive-ready updates, while validating outputs and handling data according to sensitivity requirements
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
• Collaborate with cross-functional engineering, product, and business teams to define program scope, objectives, dependencies, and deliverables, ensuring alignment with overall business goals
• Coordinate complex technology programs spanning multiple applications, platforms, integration points, and deployment schedules to drive successful implementation while mitigating risk to production environments
• Champion agile delivery, continuous improvement, and reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment with delivery standards

• 8+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Hands on experience coordinating technology implementations across multiple applications, platforms, engineering teams, and deployment schedules
• Experience managing technology change within business-critical production environments with a focus on operational stability, risk mitigation, and business continuity
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows, including the ability to review and validate AI-assisted plans, risks, and recommendations while following applicable data-handling requirements
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional technology, product, and business teams
• Proven experience managing complex, interdependent technology programs involving multiple applications, platforms, software or hardware components, third-party integrations, and delivery schedules
• Demonstrated analytical and problem-solving skills, with the technical fluency to quickly understand complex technology concepts, identify dependencies and risks, and translate detailed information into actionable recommendations
• Ability to synthesize detailed technical and program information into concise, executive-level presentations, status updates, and recommendations
• Experience partnering closely with engineering and technology delivery teams to drive execution, resolve dependencies, and enable successful program outcomes
• Experience working in fast-paced, agile environments and navigating ambiguity, changing priorities, and complex stakeholder relationships

• Experience leading large-scale technology programs within Payments, Merchant Services, financial services, or other complex technology environments

Explore around this job

Field: Finance and Insurance Sub-niche: Treasury, payments and risk All jobs at JPMorgan Chase Jobs in Texas Jobs in Plano, TX Plano city guide Texas state guide Collin County economy

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About the role

This is a Senior Level role in the Finance and Insurance field (Treasury, payments and risk) at JPMorgan Chase. Senior roles usually expect substantial experience, ownership of results and often the ability to guide others.

We could not match this job title to one occupation in the official wage statistics, so no pay estimate is shown. Pay is not in the source listing; ask the employer for the range and compare in the 240 job niches.

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How to prepare and behave

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• Read the whole description and match your examples to its requirements; use the same words the posting uses where they are true for you.
• Research the employer before the interview: what it does, who its customers are and recent news; prepare two or three questions about the work.
• Arrive early (or log in early for a video call), dress one step above the daily dress code, and test your camera and audio beforehand.
• Answer with short stories: the situation, what you did and the result. Give numbers when you have them and never invent them.
• Be honest about gaps; say what you did to learn and how fast you can close them.
• Ask about the team, the first 90 days, how success is measured and the schedule; do not open with salary and time off.
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• Send a short thank-you message within a day, mentioning one thing you discussed.

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• U.S. Equal Employment Opportunity Commission: prohibited employment practices
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The city

The job is in Plano, TX. Below is what the official statistics say about living and working there.

How Plano compares. Among the 120 largest places in Texas, Plano is #9 by population, #11 for college degrees (#1 = most), #11 for remote work (#1 = most), #30 for household income (#1 = highest). Its county, Collin County, is #10 of 254 counties for average pay ($88,091).

The place in numbers

Plano has 290,594 residents (ACS 2020–2024), about 1.0% of the population of Texas. It covers 72 square miles of land, which works out to roughly 4,053 people per square mile. The median age is 39.6, 11% older than the state median (39.6 against 35.6).

Housing

The median gross rent is $1,841 a month (rent plus utilities), 31% above the state median ($1,841 against $1,403). Over a year that is 19.7% of the median household income. US housing guidance treats housing as affordable when it takes 30% of income or less, so the typical household is under that line. The median home value is $465,900, which is 4.2 times the median household income ($112,253). 56.9% of households own their home, 9% below the state average (56.9% against 62.6%).

Work and pay

The Dallas-Fort Worth-Arlington, TX metropolitan area has 4,049,800 jobs in the BLS wage survey, and the median pay across all occupations is $51,440 a year, about the same as the national median ($51,440 against $50,980). The biggest occupation groups are office and administrative support (490,190 jobs, median $47,080); transportation and material moving (423,430 jobs, median $44,570); management (379,320 jobs, median $128,140). The area is most specialised in computer and mathematical (1.4 times) and management (1.3 times), where the share of workers is above the national share. The best-paying groups with at least 5,000 jobs are management ($128,140) and computer and mathematical ($121,440). In 2026M09 the unemployment rate of Collin County was 4.1%. 69.0% of residents aged 16 and over are in the labour force. The city lies in Collin County; its jobs, pay by industry and GDP are on the county page.

Getting around

Among workers, 61.5% drive alone, 0.7% use public transit, 1.8% walk, 27.5% work from home. 13.4% of workers commute 45 minutes or more, 20% below the state average (13.4% against 16.9%). Remote work is more common than in the state as a whole, which widens the set of employers a resident can work for without moving.

People and education

60.5% of adults aged 25 and over hold a bachelor's degree or higher, 79% above the state share (60.5% against 33.8%). 29.3% of residents were born outside the United States, 67% above the state share (29.3% against 17.6%). The poverty rate is 6.8%, 51% below the state rate (6.8% against 13.8%).

Climate

The warmest month is Aug, averaging 86°F (30.1°C), and the coolest is Jan at 44°F (6.4°C). About 921 mm (36 inches) of precipitation falls in a year; May is the wettest month (116 mm) and Jul the driest (55 mm). These values come from NASA satellite-based climatology on a grid of about 50 km, so they describe the wider area, not a weather station in the city.

Nearby cities to compare

Closest cities in this guide: Richardson (6 miles, similar rent); Allen (6 miles, rent 5% higher); Frisco (8 miles, rent 9% higher); The Colony (9 miles, rent 6% higher). Rent differences are against Plano; use the Compare tab to put any two cities side by side.

Full guide to Plano →Texas guideAll jobs in Plano

Official links for Plano

• Official website of Plano: plano.gov
• Census Bureau data profile for Plano
• Official state website: texas.gov
• BLS Economy at a Glance: Texas

These links go to official sources and open in a new window. The first one is the government's or company's own site as listed in Wikidata (property "official website"); check it before relying on it.

Where to live

The job city has no coordinates we can place on the map, so no housing comparison is shown. Use the 250 largest cities table to compare rent and income.

Career paths

We could not match this title to one occupation, so here are the other sub-niches in Finance and Insurance, where your skills may carry over:

Banking and wealth advisory (1465) Insurance and claims (428) Accounting, audit and tax (413)

Distances

This job has no single city we can place on the map (remote, flexible or unmatched location), so no distance table is shown. Browse all Finance and Insurance jobs with distances from any of the 20 largest cities.

The employer

JPMorgan Chase is the employer in this listing. See all its open jobs here →

size: Large Size; industries: Financial Services; locations on The Muse: Manhattan, NY.

It is among the 200 largest US-headquartered employers in our list, with about 318,512 employees worldwide (2026). Company page with headquarters, state economy and official links →

Official links for JPMorgan Chase & Co.

• Official website of JPMorgan Chase & Co.: jpmorganchase.com
• SEC EDGAR: company filings search
• Official state website: ny.gov

These links go to official sources and open in a new window. The first one is the government's or company's own site as listed in Wikidata (property "official website"); check it before relying on it.

The employer's profile on The Muse →

What it is like to work at a company (culture, schedules, benefits) is not in the source data, so we do not describe it. Read the description and ask the questions under "How to prepare".

Other open jobs at JPMorgan Chase

Similar jobs

Same sub-niche: Treasury, payments and risk

More jobs in Plano, TX

All Treasury, payments and risk jobs → · All Finance and Insurance sub-niches →

FAQ

What is the Lead Technical Program Manager - Payments job at JPMorgan Chase?

A senior level role in finance and insurance (treasury, payments and risk) listed 2 days ago. The full description is on this page and on The Muse.

Where is this job?

Plano, TX.

How do I apply?

Use the "View this job and apply on The Muse" button. AtiveSite does not receive applications.

How much does it pay?

The listing does not publish pay, and we could not match the title to one official occupation.

What is the cost of living there?

Median rent in Plano is $1,841 a month and median household income $112,253 (ACS 2020–2024).

How old is this listing?

It was posted on 2026-11-06 (2 days ago). Jobs older than 90 days are not shown.

Are there similar jobs?

Yes: browse treasury, payments and risk jobs in Texas.

Sources and terms

• Job data: The Muse public API (listing dated 2026-11-06). The job disappears from this site when it disappears from the source.
• Wages and projections: BLS OEWS (May 2025) and Employment Projections 2025–35.
• City and county figures: Census Bureau ACS 2020–2024, BEA, BLS QCEW and LAUS, NASA POWER climatology; distances from Census Gazetteer coordinates.

AtiveSite is not affiliated with or endorsed by The Muse, the employer or any government agency, and does not process applications. Verify every detail with the employer before acting.

Sources

• BLS OEWS (wages and employment by occupation, May 2025)
• BLS Employment Projections 2025–35
• BLS Local Area Unemployment Statistics
• BLS JOLTS
• BLS State and Metro Area Employment
• Census Bureau American Community Survey (via Census Reporter)
• BEA GDP by state and Regional Price Parities
• IRS 2026 tax adjustments
• U.S. Department of Labor, minimum wage by state
• Tax Foundation state income tax rates 2026
• USAJOBS
• USCIS
• U.S. Department of State, visas
• NASA POWER climatology
• GeoNames / Census Gazetteer (coordinates)