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Client Technical Support Expert

Konica Minolta Business Solutions · Nashville, TN · posted 2 days ago

In short: Client Technical Support Expert at Konica Minolta Business Solutions in Nashville, TN, posted 2 days ago.

By AtiveSite · Published 07/11/2026 · Updated 08/11/2026 · Every figure is linked to its source below.

Konica Minolta Business Soluemployer

Nashville, TNlocation

Cloud, IT and infrastructuresub-niche

2 days agoposted

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The job

LIVE Live feed (private-sector employer) Source: The Muse public API · Data: listed 2026-11-06

Employer	Konica Minolta Business Solutions
Location	Nashville, Tennessee
Field	Technology › Cloud, IT and infrastructure
Level	Senior Level
Source category	Administration and Office
Posted	2026-11-06 (2 days ago)
Work arrangement	On-site at the location listed
Pay	Not published in the source listing

Job description

Overview

Si ce poste est situé au Canada, veuillez visiter notre site français à l'adresse suivante : https://careerscafr-kmbskonicaminolta.icims.com/jobs et rechercher le numéro d'emploi indiqué ci-dessus afin de consulter cette offre d'emploi en français.

Konica Minolta currently has an exciting opportunity for a Client Technical Support Expert! As a Client Technical Support Expert, you will collaborate closely with field service technicians, Branch Service Managers, and dealers to resolve issues efficiently and effectively. You will demonstrate technical proficiency with Konica Minolta models and configurations tailored to client needs. This role offers the opportunity to coach and mentor service technicians, organize quality audits, and implement field policies, making a significant impact on client satisfaction and operational excellence.

Responsibilities

Act as the primary liaison for clients within the designated geographic area, ensuring exceptional client satisfaction and service delivery.
Support the account fleet within the designated geographic area
Collaborate with field service technicians, Branch Service Managers, and dealers to resolve issues in a timely and efficient manner.
Demonstrate technical proficiency with Konica Minolta models and configurations tailored to client needs.
Coach and mentor Konica Minolta Service Technicians on best practices and system integration.
Organize quarterly color audits to ensure high-quality output.
Work with the Client Services Manager to implement field policies and procedures for spare parts requirements and service methodologies.
Assist the Client Services Manager in aligning clients' operational needs with the Konica Minolta Service Teams.
Travel 50-75%

Qualifications

Proven ability to manage multiple priorities and meet deadlines.
Excellent verbal and written communications skills
Proven ability to provide remote technical support via remote access software
5+ years industry experience in a related role
Certified on N+ or equivalent
High School diploma or GED required

About Us

This posting reflects an existing vacancy that we are actively recruiting for.

About Konica Minolta

Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta's 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta's bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN's MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence's BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more information, please visit Konica Minolta online and follow it on Facebook, YouTube, LinkedIn and Twitter.

Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal.

Salary Disclaimer

Konica Minolta is committed to transparent and equitable compensation practices. Our pay structure is designed to support employee growth, allowing individuals to progress through the salary range as they advance in their role. Actual base pay offered will vary based on a candidate's skills, experience, job-related knowledge, geographic location, and specific business needs.

AI Disclosure

Konica Minolta Business Solutions (Canada) Ltd., or its authorized third-party contractors, may employ Artificial Intelligence technologies to support elements of the recruitment process. Notwithstanding this, Applications are reviewed by our recruitment team, who always make the final hiring decision.

EOE Statement

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Konica Minolta Business Solutions, U.S.A., Inc and Konica Minolta Business Solutions (Canada) Ltd. are equal opportunity employers.

Explore around this job

Field: Technology Sub-niche: Cloud, IT and infrastructure All jobs at Konica Minolta Business Solutions Jobs in Tennessee Jobs in Nashville, TN Nashville city guide Tennessee state guide Davidson County economy

View this job and apply on The Muse →

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About the role

This is a Senior Level role in the Technology field (Cloud, IT and infrastructure) at Konica Minolta Business Solutions. Senior roles usually expect substantial experience, ownership of results and often the ability to guide others.

We could not match this job title to one occupation in the official wage statistics, so no pay estimate is shown. Pay is not in the source listing; ask the employer for the range and compare in the 240 job niches.

Does the pay work here? (estimate)

Gross salary a year Filing State income tax rate %

Estimate for a wage earner: 2026 federal brackets and standard deduction (IRS), Social Security 6.2% up to $184,500, Medicare 1.45% (+0.9% above $200,000 single / $250,000 married), and a state rate you set; set your own state tax rate. It ignores credits, pre-tax deductions, local taxes and benefits. Sources: IRS: tax year 2026 inflation adjustments · SSA wage base per Federal Register notice 2025-19763.

How to prepare and behave

This is editorial guidance, not information from the employer.

Read the whole description and match your examples to its requirements; use the same words the posting uses where they are true for you.
Research the employer before the interview: what it does, who its customers are and recent news; prepare two or three questions about the work.
Arrive early (or log in early for a video call), dress one step above the daily dress code, and test your camera and audio beforehand.
Answer with short stories: the situation, what you did and the result. Give numbers when you have them and never invent them.
Be honest about gaps; say what you did to learn and how fast you can close them.
Ask about the team, the first 90 days, how success is measured and the schedule; do not open with salary and time off.
When pay comes up, know the market range for the occupation and your lowest acceptable offer before you answer; ask for the full package in writing.
Send a short thank-you message within a day, mentioning one thing you discussed.
Have code, data work or projects you can show, and be ready to think aloud: many technical interviews test how you reason, not only the answer.

Know your rights as a candidate and an employee:

The city

The job is in Nashville, TN. Below is what the official statistics say about living and working there.

How Nashville compares. Among the 80 largest places in Tennessee, Nashville is #1 by population, #12 for remote work (#1 = most), #14 for college degrees (#1 = most), #64 for rent (#1 = cheapest). Its county, Davidson County, is #2 of 95 counties for average pay ($83,096).

The place in numbers

Nashville has 690,130 residents (ACS 2020–2024), about 9.8% of the population of Tennessee. It covers 476 square miles of land, which works out to roughly 1,451 people per square mile. The median age is 34.5, 11% younger than the state median (34.5 against 38.9).

Housing

The median gross rent is $1,586 a month (rent plus utilities), 33% above the state median ($1,586 against $1,189). Over a year that is 24.6% of the median household income. US housing guidance treats housing as affordable when it takes 30% of income or less, so the typical household is under that line. The median home value is $413,600, which is 5.3 times the median household income ($77,371); a ratio above 5 usually means buying is out of reach without savings or a second income. 52.4% of households own their home, 22% below the state average (52.4% against 66.9%). A low ownership share points to a rental-heavy market with more apartments and shorter stays.

Work and pay

The Nashville-Davidson--Murfreesboro--Franklin, TN metropolitan area has 1,099,300 jobs in the BLS wage survey, and the median pay across all occupations is $50,390 a year, about the same as the national median ($50,390 against $50,980). The biggest occupation groups are office and administrative support (142,660 jobs, median $47,960); transportation and material moving (118,420 jobs, median $43,280); food preparation and serving related (103,250 jobs, median $32,150). The area is most specialised in arts, design, entertainment, sports, and media (1.3 times) and transportation and material moving (1.2 times), where the share of workers is above the national share. The best-paying groups with at least 5,000 jobs are management ($126,320) and computer and mathematical ($94,650). In 2026M09 the unemployment rate of Davidson County was 2.8%. 72.5% of residents aged 16 and over are in the labour force. The city lies in Davidson County; its jobs, pay by industry and GDP are on the county page.

Getting around

Among workers, 66.5% drive alone, 1.5% use public transit, 1.9% walk, 20.4% work from home. 11.6% of workers commute 45 minutes or more, 24% below the state average (11.6% against 15.2%). Remote work is more common than in the state as a whole, which widens the set of employers a resident can work for without moving.

People and education

48.0% of adults aged 25 and over hold a bachelor's degree or higher, 55% above the state share (48.0% against 31.1%). 15.3% of residents were born outside the United States, 151% above the state share (15.3% against 6.1%). The poverty rate is 14.1%, about the same as the state rate (14.1% against 13.8%).

Climate

The warmest month is Jul, averaging 79°F (26.1°C), and the coolest is Jan at 36°F (2.3°C). About 1,350 mm (53 inches) of precipitation falls in a year; Feb is the wettest month (129 mm) and Sep the driest (92 mm). These values come from NASA satellite-based climatology on a grid of about 50 km, so they describe the wider area, not a weather station in the city.

Nearby cities to compare

Closest cities in this guide: Goodlettsville (12 miles, rent 13% lower); Brentwood (12 miles, rent 78% higher); Hendersonville (14 miles, rent 4% higher); Mount Juliet (15 miles, rent 27% higher). Rent differences are against Nashville; use the Compare tab to put any two cities side by side.

Full guide to Nashville →Tennessee guide All jobs in Nashville

Official links for Nashville

These links go to official sources and open in a new window. The first one is the government's or company's own site as listed in Wikidata (property "official website"); check it before relying on it.

Where to live

CITY Official statistics Source: U.S. Census Bureau, American Community Survey 2020–2024 5-year (via Census Reporter) · Data: ACS 2020–2024

Places within 50 miles (straight line) of Nashville, TN that have a guide, with what living there costs. No pay estimate is shown because the title did not match one occupation.

Sort:

Place ⇅	Distance from the job city ⇅	Median rent ⇅	Median home value ⇅	Median household income ⇅	Commute 45+ min ⇅	Rent as % of occupation pay ⇅	Open jobs there ⇅
Nashville, TN	0 mi	$1,586	$413,600	$77,371	11.6%	n/a	Jobs
Goodlettsville, TN	12 mi	$1,385	$381,900	$70,758	15.3%	n/a	—
Brentwood, TN	12 mi	$2,825	$1,031,300	$182,088	10.2%	n/a	Jobs
Hendersonville, TN	14 mi	$1,653	$430,700	$97,200	23.2%	n/a	Jobs
Mount Juliet, TN	15 mi	$2,011	$460,100	$107,068	22.2%	n/a	—
Nolensville, TN	16 mi	$2,454	$777,800	$177,148	23.7%	n/a	—
La Vergne, TN	16 mi	$1,805	$309,900	$81,313	26.4%	n/a	—
Franklin, TN	18 mi	$1,923	$705,400	$119,528	12.3%	n/a	Jobs
Smyrna, TN	20 mi	$1,461	$358,300	$81,926	19.6%	n/a	—
White House, TN	21 mi	$1,426	$344,800	$90,019	32.3%	n/a	—
Springfield, TN	23 mi	$1,139	$253,600	$59,465	27.9%	n/a	—
Gallatin, TN	23 mi	$1,395	$372,000	$77,518	19.1%	n/a	—
Fairview, TN	23 mi	$1,301	$390,200	$91,131	34.5%	n/a	—
Lebanon, TN	25 mi	$1,306	$378,400	$72,848	20.2%	n/a	—
Thompson's Station, TN	26 mi	$2,088	$700,500	$132,647	26.7%	n/a	—
Murfreesboro, TN	30 mi	$1,481	$402,100	$80,108	19.4%	n/a	—
Spring Hill, TN	30 mi	$1,844	$493,800	$112,013	20.5%	n/a	—
Portland, TN	33 mi	$1,141	$282,200	$72,647	20.1%	n/a	—
Dickson, TN	33 mi	$1,063	$292,600	$69,678	28.4%	n/a	—
Hartsville, TN	38 mi	$853	$337,600	$72,747	31.0%	n/a	—

Career paths

We could not match this title to one occupation, so here are the other sub-niches in Technology, where your skills may carry over:

Cybersecurity (366) Data, analytics and AI (1991) Software engineering (1880) Product management (412)

Distances

CITY Calculation (straight line) Source: U.S. Census Bureau Gazetteer (coordinates) · Data: 2024

How far Nashville, TN is from the 20 largest US cities, in straight-line miles (not driving distance). Click a column to sort.

Sort:

From ⇅	Straight-line distance (miles) ⇅	Population of that city ⇅
Indianapolis, IN	251 mi	885,860
Columbus, OH	335 mi	914,802
Charlotte, NC	341 mi	903,844
Chicago, IL	394 mi	2,711,226
Jacksonville, FL	500 mi	977,670
Oklahoma City, OK	603 mi	697,125
Dallas, TX	614 mi	1,307,930
Fort Worth, TX	645 mi	963,194
Houston, TX	665 mi	2,328,253
Philadelphia, PA	686 mi	1,579,706
Austin, TX	752 mi	979,539
New York, NY	761 mi	8,483,844
San Antonio, TX	823 mi	1,479,835
Denver, CO	1,014 mi	718,877
Phoenix, AZ	1,442 mi	1,642,323
San Diego, CA	1,737 mi	1,389,526
Los Angeles, CA	1,786 mi	3,857,263
San Jose, CA	1,930 mi	990,138
Seattle, WA	1,971 mi	754,195
San Francisco, CA	1,992 mi	830,235

Nearby cities with open jobs (within 120 miles)

Sort:

City ⇅	Straight-line distance ⇅	Open jobs ⇅
Brentwood, TN	12 mi	7
Hendersonville, TN	14 mi	8
Chattanooga, TN	115 mi	5

The employer

Konica Minolta Business Solutions is the employer in this listing. See all its open jobs here →

We do not hold headcount or revenue for this employer. Check its careers site and, if it is listed on a stock exchange, its public filings (SEC EDGAR search).

What it is like to work at a company (culture, schedules, benefits) is not in the source data, so we do not describe it. Read the description and ask the questions under "How to prepare".

Other open jobs at Konica Minolta Business Solutions

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FAQ

What is the Client Technical Support Expert job at Konica Minolta Business Solutions?

A senior level role in technology (cloud, it and infrastructure) listed 2 days ago. The full description is on this page and on The Muse.

Where is this job?

Nashville, TN.

How do I apply?

Use the "View this job and apply on The Muse" button. AtiveSite does not receive applications.

How much does it pay?

The listing does not publish pay, and we could not match the title to one official occupation.

What is the cost of living there?

Median rent in Nashville is $1,586 a month and median household income $77,371 (ACS 2020–2024).

How old is this listing?

It was posted on 2026-11-06 (2 days ago). Jobs older than 90 days are not shown.

Are there similar jobs?

Yes: browse cloud, it and infrastructure jobs in Tennessee.

Sources and terms

Job data: The Muse public API (listing dated 2026-11-06). The job disappears from this site when it disappears from the source.
Wages and projections: BLS OEWS (May 2025) and Employment Projections 2025–35.
City and county figures: Census Bureau ACS 2020–2024, BEA, BLS QCEW and LAUS, NASA POWER climatology; distances from Census Gazetteer coordinates.

AtiveSite is not affiliated with or endorsed by The Muse, the employer or any government agency, and does not process applications. Verify every detail with the employer before acting.

Sources

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