Senior Program Manager, Client Operations

The job

LIVE Live feed (private-sector employer) Source: The Muse public API · Data: listed 2026-11-06

Job description

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Description

As the Senior Program Manager, Client Operations, for FSD, you will guide multiple complex client implementations and important strategic programs. You will partner with banks, credit unions, fintechs, and telecommunications companies-to provide impactful solutions and ensure successful outcomes.

At Experian, we believe great work happens when people come together. We're focused on attracting talent in and around our designated hub locations who are open to collaborating with colleagues in person. Aligning employees to these talent markets helps foster collaboration, strengthen team connections, and support long-term career growth within Experian. You will report to FSD, and reside in or near one of our collaboration hubs:

You'll have opportunity to:

• Lead multiple complex client implementations across our product suite from launch to completion alongside project teams spanning teams
• Create and maintain project documentation including project plans, deliverables, ownership, communication plans, and risks
• Provide direction to project teams by tracking deliverables, identifying risks, and managing escalations to ensure successful outcomes
• Communicate program status, important milestones, and risks to all partners
• Partner to deliver an outstanding client experience, while identifying opportunities for innovation and process improvement
• Collaborate with Sales, Customer Success, Delivery and Technical Project Managers, Product and other teams to enhance operational efficiency, transparency, and agreement

• BA or BS degree required
• PMP or PgMP Certification preferred
• 10+ years' experience client-facing program management, or project management
• 5+ years' experience Agile methodologies, integrations, API's, transactional systems, and architecture is strongly preferred
• Proficiency with AI tools such as Copilot, Claude and Enterprise ChatGPT
• Experience with financial services and credit industry is beneficialExperience with software implementations is beneficial
• Reside in, or near the designated Collaboration Hub(s) for this role.

• Great compensation package and bonus plan
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote, hybrid or in-office
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
• Explore all our exciting benefits here: https://myexperianbenefits.com/

Explore around this job

Field: Operations and Management Sub-niche: Program management All jobs at Experian Jobs in Texas Jobs in Austin, TX Austin city guide Texas state guide Travis County economy

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About the role

This is a Senior Level role in the Operations and Management field (Program management) at Experian. Senior roles usually expect substantial experience, ownership of results and often the ability to guide others.

We could not match this job title to one occupation in the official wage statistics, so no pay estimate is shown. Pay is not in the source listing; ask the employer for the range and compare in the 240 job niches.

Does the pay work here? (estimate)

How to prepare and behave

This is editorial guidance, not information from the employer.

• Read the whole description and match your examples to its requirements; use the same words the posting uses where they are true for you.
• Research the employer before the interview: what it does, who its customers are and recent news; prepare two or three questions about the work.
• Arrive early (or log in early for a video call), dress one step above the daily dress code, and test your camera and audio beforehand.
• Answer with short stories: the situation, what you did and the result. Give numbers when you have them and never invent them.
• Be honest about gaps; say what you did to learn and how fast you can close them.
• Ask about the team, the first 90 days, how success is measured and the schedule; do not open with salary and time off.
• When pay comes up, know the market range for the occupation and your lowest acceptable offer before you answer; ask for the full package in writing.
• Send a short thank-you message within a day, mentioning one thing you discussed.

Know your rights as a candidate and an employee:

• U.S. Equal Employment Opportunity Commission: prohibited employment practices
• U.S. Department of Labor: Wage and Hour Division
• CareerOneStop (U.S. Department of Labor): job search help, interview tips and resumes
• USA.gov: avoiding job scams

The city

The job is in Austin, TX. Below is what the official statistics say about living and working there.

How Austin compares. Among the 120 largest places in Texas, Austin is #4 by population, #5 for remote work (#1 = most), #111 for homeownership (#1 = highest), #13 for college degrees (#1 = most). Its county, Travis County, is #5 of 254 counties for average pay ($96,267).

The place in numbers

Austin has 979,539 residents (ACS 2020–2024), about 3.2% of the population of Texas. It covers 326 square miles of land, which works out to roughly 3,001 people per square mile. The median age is 34.7, about the same as the state median (34.7 against 35.6).

Housing

The median gross rent is $1,729 a month (rent plus utilities), 23% above the state median ($1,729 against $1,403). Over a year that is 22.2% of the median household income. US housing guidance treats housing as affordable when it takes 30% of income or less, so the typical household is under that line. The median home value is $555,300, which is 5.9 times the median household income ($93,658); a ratio above 5 usually means buying is out of reach without savings or a second income. 43.5% of households own their home, 31% below the state average (43.5% against 62.6%). A low ownership share points to a rental-heavy market with more apartments and shorter stays.

Work and pay

The Austin-Round Rock-San Marcos, TX metropolitan area has 1,293,690 jobs in the BLS wage survey, and the median pay across all occupations is $56,950 a year, 12% above the national median ($56,950 against $50,980). The biggest occupation groups are office and administrative support (159,340 jobs, median $47,770); management (133,950 jobs, median $129,060); food preparation and serving related (120,570 jobs, median $33,280). The area is most specialised in computer and mathematical (1.9 times) and architecture and engineering (1.5 times), where the share of workers is well above the national share. The best-paying groups with at least 5,000 jobs are management ($129,060) and computer and mathematical ($114,350). In 2026M09 the unemployment rate of Travis County was 3.6%. 75.1% of residents aged 16 and over are in the labour force. The city lies in Travis County; its jobs, pay by industry and GDP are on the county page.

Getting around

Among workers, 56.0% drive alone, 2.0% use public transit, 2.5% walk, 30.7% work from home. 10.2% of workers commute 45 minutes or more, 40% below the state average (10.2% against 16.9%). Remote work is more common than in the state as a whole, which widens the set of employers a resident can work for without moving.

People and education

59.6% of adults aged 25 and over hold a bachelor's degree or higher, 76% above the state share (59.6% against 33.8%). 18.7% of residents were born outside the United States, 7% above the state share (18.7% against 17.6%). The poverty rate is 12.0%, 13% below the state rate (12.0% against 13.8%).

Climate

The warmest month is Aug, averaging 86°F (30.1°C), and the coolest is Jan at 49°F (9.3°C). About 841 mm (33 inches) of precipitation falls in a year; May is the wettest month (111 mm) and Feb the driest (45 mm). These values come from NASA satellite-based climatology on a grid of about 50 km, so they describe the wider area, not a weather station in the city.

Nearby cities to compare

Closest cities in this guide: Pflugerville (14 miles, rent 12% higher); Cedar Park (15 miles, rent 7% higher); Round Rock (17 miles, similar rent); Leander (20 miles, rent 12% higher). Rent differences are against Austin; use the Compare tab to put any two cities side by side.

Full guide to Austin →Texas guideAll jobs in Austin

Official links for Austin

• Official website of Austin: austintexas.gov
• Census Bureau data profile for Austin
• Official state website: texas.gov
• BLS Economy at a Glance: Texas

These links go to official sources and open in a new window. The first one is the government's or company's own site as listed in Wikidata (property "official website"); check it before relying on it.

Where to live

CITY Official statistics Source: U.S. Census Bureau, American Community Survey 2020–2024 5-year (via Census Reporter) · Data: ACS 2020–2024

Places within 50 miles (straight line) of Austin, TX that have a guide, with what living there costs. No pay estimate is shown because the title did not match one occupation.

Career paths

We could not match this title to one occupation, so here are the other sub-niches in Operations and Management, where your skills may carry over:

Project management (207) Supply chain and logistics (293) Business operations and strategy (944) Executive and general management (1271)

Distances

CITY Calculation (straight line) Source: U.S. Census Bureau Gazetteer (coordinates) · Data: 2024

How far Austin, TX is from the 20 largest US cities, in straight-line miles (not driving distance). Click a column to sort.

Nearby cities with open jobs (within 120 miles)

The employer

Experian is the employer in this listing. See all its open jobs here →

We do not hold headcount or revenue for this employer. Check its careers site and, if it is listed on a stock exchange, its public filings (SEC EDGAR search).

What it is like to work at a company (culture, schedules, benefits) is not in the source data, so we do not describe it. Read the description and ask the questions under "How to prepare".

Other open jobs at Experian

Similar jobs

Same sub-niche: Program management

More jobs in Austin, TX

All Program management jobs → · All Operations and Management sub-niches →

FAQ

What is the Senior Program Manager, Client Operations job at Experian?

A senior level role in operations and management (program management) listed 2 days ago. The full description is on this page and on The Muse.

Where is this job?

Austin, TX.

How do I apply?

Use the "View this job and apply on The Muse" button. AtiveSite does not receive applications.

How much does it pay?

The listing does not publish pay, and we could not match the title to one official occupation.

What is the cost of living there?

Median rent in Austin is $1,729 a month and median household income $93,658 (ACS 2020–2024).

How old is this listing?

It was posted on 2026-11-06 (2 days ago). Jobs older than 90 days are not shown.

Are there similar jobs?

Yes: browse program management jobs in Texas.

Sources and terms

• Job data: The Muse public API (listing dated 2026-11-06). The job disappears from this site when it disappears from the source.
• Wages and projections: BLS OEWS (May 2025) and Employment Projections 2025–35.
• City and county figures: Census Bureau ACS 2020–2024, BEA, BLS QCEW and LAUS, NASA POWER climatology; distances from Census Gazetteer coordinates.

AtiveSite is not affiliated with or endorsed by The Muse, the employer or any government agency, and does not process applications. Verify every detail with the employer before acting.

Sources

• BLS OEWS (wages and employment by occupation, May 2025)
• BLS Employment Projections 2025–35
• BLS Local Area Unemployment Statistics
• BLS JOLTS
• BLS State and Metro Area Employment
• Census Bureau American Community Survey (via Census Reporter)
• BEA GDP by state and Regional Price Parities
• IRS 2026 tax adjustments
• U.S. Department of Labor, minimum wage by state
• Tax Foundation state income tax rates 2026
• USAJOBS
• USCIS
• U.S. Department of State, visas
• NASA POWER climatology
• GeoNames / Census Gazetteer (coordinates)