The Manager, Payroll Solutions Architect is a core member of the HR BPaaS Solution Hub and is responsible for solutioning HR Business Process as a Service opportunity during active sales pursuits.
This role translates client requirements into commercially viable and delivery-ready solutions, including staffing models, role structures, delivery location strategies, productivity assumptions, and pricing inputs. The Solution Architect applies market benchmarking, operational experience, technology-enabled efficiencies, and Deloitte's BPaaS delivery capabilities to ensure that every pursuit is supported by a solution that is both competitively positioned and executable as priced.
The role partners closely with sales teams, account leaders, delivery leadership, pricing and commercial teams, and global delivery centers. Success requires the ability to move quickly under pursuit deadlines while bringing analytical rigor, operational credibility, and clear communication to complex HR outsourcing opportunities.
Recruiting for this role ends on 12/04/2026.
Work you'll do
As a Manager, Payroll Solutions Architect on the HR BPaaS Solution Hub team, you will be responsible for...
Partner with sales teams and account leaders on active Human Resources (HR) payroll business process as a service (BPaaS) and business process outsourcing (BPO) pursuits; serve as the primary solution architecture resource from opportunity qualification through proposal development and client presentations; translate client requirements, process volumes, service expectations, and operating-model objectives into solution designs; and identify assumptions, dependencies, risks, and decision points affecting scope, staffing, pricing, or delivery feasibility.
Design staffing models for proposed Payroll BPaaS engagements, including headcount, role mix, skill profiles, supervisory structure, span of control, shift, coverage, language, and time-zone models; incorporate process volumes, complexity, seasonality, service expectations, productivity assumptions, and transition considerations; evaluate alternative scenarios; and translate models into pricing and commercial analyses.
Identify opportunities to improve proposed solutions through automation, process standardization, workflow redesign, technology-enabled productivity gains, and continuous improvement; assess how Deloitte capabilities and proprietary tooling can improve efficiency, quality, scalability, and client value; and communicate how technology and process innovation support measurable business outcomes.
Determine delivery location strategies across the United States, Mexico, and India; evaluate process complexity, client requirements, cost targets, language needs, time-zone coverage, talent availability, and operational risk; develop blended onshore, nearshore, and offshore delivery models; and coordinate with delivery center leadership to validate assumptions, resource availability, and operating feasibility.
Build and maintain staffing calculators, productivity models, pricing templates, assumptions libraries, solution playbooks, and cross-deal knowledge repositories; collaborate with delivery leadership to confirm solutions can be executed as priced and support post-win transitions; draft proposal and request-for-proposal (RFP) content; and maintain knowledge of the competitive HR BPaaS and BPO landscape, client expectations, delivery models, and technology trends.
A successful candidate would possess these skills:
Ability to work independently and collaborate as part of a team
Effective written and verbal communication skills
Meticulous attention to detail and quality of work product
Ability to build and sustain professional relationships
Ability to lead projects or workstreams
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
Strong interpersonal skills and professional demeanor
Ability to meet deadlines
Ability to mentor and provide clear guidance to others
The team
The HR BPaaS Solution Hub supports Deloitte's growth in HR managed services by bringing together solution architecture, sales, delivery, pricing, commercial, and technology capabilities.
The team helps clients operate and transform critical HR processes through scalable, technology-enabled service models. Our work spans process design, workforce planning, global delivery strategy, automation, analytics, and managed services operations.
Solution Hub serves as the connection point between client needs and delivery execution. By combining functional HR knowledge, quantitative modeling, market benchmarks, and Deloitte's technology-enabled capabilities, the team helps ensure that HR BPaaS opportunities are positioned with both commercial precision and operational credibility.
Qualifications
Required:
Bachelor's degree or equivalent experience.
6+ years of experience in payroll outsourcing, business process outsourcing (BPO), shared services, or managed services.
4+ years of experience in one or more of the following: solution architecture, pricing, workforce planning, capacity planning, delivery operations, or managed services design; experience supporting payroll processes; and experience developing staffing models, workforce plans, capacity models, or productivity assumptions for payroll outsourcing, BPO, shared services, or managed services.
4+ years of experience applying Avasant, ISG, or Everest benchmarking data to business cases; developing and maintaining Microsoft Excel staffing calculators, pricing inputs, and scenario analyses; using generative artificial intelligence (AI) and automation tools in solution development, analysis, or service delivery; contributing to proposals, RFP responses, client presentations, or executive-level solution narratives; and working across sales, delivery, pricing, commercial, technology, and global delivery teams in United States, Mexico, and India delivery models while managing multiple active pursuit deadlines.
You must reside within a commutable distance of your assigned office with the ability to commute daily, if required, without the need for overnight accommodations.
Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve.
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Preferred:
Master's or MBA degree.
At least 6 years of experience building BPO pricing models, managing engagement margins, and optimizing global delivery economics across offshore and nearshore centers.
At least 6 years of experience solutioning multi-process or multi-country HR BPaaS or BPO opportunities; developing blended United States, nearshore, and offshore delivery models; applying benchmark data to staffing ratios, cost-per-transaction models, productivity assumptions, or operating-model business cases; and evaluating how process complexity, volume, seasonality, language requirements, service coverage, automation, and location affect delivery economics.
At least 6 years of experience with HR technology platforms, workflow tools, automation, AI, analytics, or agentic AI solutions, including Deloitte HR BPaaS capabilities such as SimplrOps and Ascend.
At least 4 years of experience partnering with delivery leaders to validate transition plans, operating assumptions, and delivery readiness; building reusable solutioning assets, estimation tools, pricing models, or operating-model playbooks; and managing globally distributed delivery teams or governance frameworks for multi-country BPO engagements.
8+ years of management consulting experience with demonstrated success developing business and exceeding sales targets; and experience supporting client workshops, oral proposal presentations, executive-level pursuit discussions, drafting proposals, and presenting operating models to senior client stakeholders.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $134,500 to $265,100.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.
Recruiting tips
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Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Our purpose
Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.
Professional development
From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see https://www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers
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About the role
This is a Senior Level role in the Technology field (Cloud, IT and infrastructure) at Deloitte. Senior roles usually expect substantial experience, ownership of results and often the ability to guide others.
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Estimate for a wage earner: 2026 federal brackets and standard deduction (IRS), Social Security 6.2% up to $184,500, Medicare 1.45% (+0.9% above $200,000 single / $250,000 married), and a state rate you set; set your own state tax rate. It ignores credits, pre-tax deductions, local taxes and benefits. Sources: IRS: tax year 2026 inflation adjustments · SSA wage base per Federal Register notice 2025-19763.
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The job is in Atlanta, GA. Below is what the official statistics say about living and working there.
How Atlanta compares. Among the 100 largest places in Georgia, Atlanta is #1 by population, #10 for remote work (#1 = most), #15 for college degrees (#1 = most), #73 for homeownership (#1 = highest). Its county, Fulton County, is #1 of 159 counties for average pay ($100,817).
The place in numbers
Atlanta has 505,268 residents (ACS 2020–2024), about 4.6% of the population of Georgia. It covers 135 square miles of land, which works out to roughly 3,734 people per square mile. The median age is 34.2, 9% younger than the state median (34.2 against 37.6).
Housing
The median gross rent is $1,711 a month (rent plus utilities), 23% above the state median ($1,711 against $1,393). Over a year that is 24.0% of the median household income. US housing guidance treats housing as affordable when it takes 30% of income or less, so the typical household is under that line. The median home value is $439,600, which is 5.1 times the median household income ($85,652); a ratio above 5 usually means buying is out of reach without savings or a second income. 46.4% of households own their home, 29% below the state average (46.4% against 65.7%). A low ownership share points to a rental-heavy market with more apartments and shorter stays.
Work and pay
The Atlanta-Sandy Springs-Roswell, GA metropolitan area has 2,889,670 jobs in the BLS wage survey, and the median pay across all occupations is $51,170 a year, about the same as the national median ($51,170 against $50,980). The biggest occupation groups are office and administrative support (328,500 jobs, median $47,040); transportation and material moving (313,910 jobs, median $44,120); sales and related (277,630 jobs, median $37,550). The area is most specialised in business and financial operations (1.3 times) and legal (1.3 times), where the share of workers is above the national share. The best-paying groups with at least 5,000 jobs are management ($130,550) and computer and mathematical ($110,010). In 2026M09 the unemployment rate of Fulton County was 3.6%. 68.7% of residents aged 16 and over are in the labour force. The city lies in Fulton County; its jobs, pay by industry and GDP are on the county page.
Getting around
Among workers, 52.9% drive alone, 5.7% use public transit, 3.9% walk, 29.7% work from home. 14.2% of workers commute 45 minutes or more, 28% below the state average (14.2% against 19.8%). Remote work is more common than in the state as a whole, which widens the set of employers a resident can work for without moving.
People and education
59.2% of adults aged 25 and over hold a bachelor's degree or higher, 69% above the state share (59.2% against 35.0%). 9.0% of residents were born outside the United States, 19% below the state share (9.0% against 11.2%). The poverty rate is 16.9%, 27% above the state rate (16.9% against 13.4%).
Climate
The warmest month is Jul, averaging 80°F (26.5°C), and the coolest is Jan at 40°F (4.7°C). About 1,292 mm (51 inches) of precipitation falls in a year; Dec is the wettest month (133 mm) and Oct the driest (88 mm). These values come from NASA satellite-based climatology on a grid of about 50 km, so they describe the wider area, not a weather station in the city.
Nearby cities to compare
Closest cities in this guide: North Druid Hills (7 miles, rent 10% higher); East Point (7 miles, rent 20% lower); Vinings (7 miles, rent 7% higher); Decatur (7 miles, rent 3% lower). Rent differences are against Atlanta; use the Compare tab to put any two cities side by side.
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What is the Manager, Payroll Solutions Architect job at Deloitte?
A senior level role in technology (cloud, it and infrastructure) listed 4 days ago. The full description is on this page and on The Muse.
Where is this job?
Atlanta, GA.
How do I apply?
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How much does it pay?
The listing does not publish pay, and we could not match the title to one official occupation.
What is the cost of living there?
Median rent in Atlanta is $1,711 a month and median household income $85,652 (ACS 2020–2024).
How old is this listing?
It was posted on 2026-11-05 (4 days ago). Jobs older than 90 days are not shown.
Are there similar jobs?
Yes: browse cloud, it and infrastructure jobs in Georgia.
Sources and terms
Job data: The Muse public API (listing dated 2026-11-05). The job disappears from this site when it disappears from the source.
Wages and projections: BLS OEWS (May 2025) and Employment Projections 2025–35.
City and county figures: Census Bureau ACS 2020–2024, BEA, BLS QCEW and LAUS, NASA POWER climatology; distances from Census Gazetteer coordinates.
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