Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.
Pay and Benefits:
Competitive compensation, including base pay and annual incentive
Comprehensive health and life insurance and well-being benefits, based on location
Pension / Retirement benefits
Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
The Impact You Will Have in This Role
As an Application Support Engineer (SRE), you will help ensure the availability, reliability, and performance of mission-critical applications supporting DTCC's Common Data Transfer Services (CDTS) platform.
This role combines hands-on application production support with Site Reliability Engineering principles. You will troubleshoot complex production issues, strengthen monitoring and observability, automate recurring operational tasks, and support the modernization of applications across cloud and container platforms. Working closely with Application Development, Infrastructure, and global Operations teams, you will help reduce operational risk and deliver stable, resilient services.
Your Primary Responsibilities:
Support mission-critical applications in production, ensuring availability, stability, performance, and operational readiness.
Monitor application and platform health, analyze alerts, and proactively identify reliability risks.
Troubleshoot production issues across Java applications, SQL databases, Linux/Unix environments, messaging platforms, and distributed systems.
Participate in incident response, root-cause analysis, and problem management, helping implement corrective actions that prevent recurrence.
Serve as a liaison among Application Development, Infrastructure, and Production Support teams to coordinate issue resolution and service improvements.
Support application releases, deployments, upgrades, change activities, and production validation.
Improve monitoring, alerting, dashboards, and observability using tools such as Splunk, Grafana, or Datadog.
Automate recurring operational processes to reduce manual effort, improve recovery, and minimize operational toil.
Develop and maintain runbooks, support procedures, knowledge articles, and troubleshooting documentation.
Support disaster recovery exercises, resiliency testing, operational controls, and audit-readiness activities.
Support applications and services across AWS, OpenShift, and containerized environments.
Collaborate with globally distributed teams and participate in a rotating shift and 24x7 support model.
Note: The Primary Responsibilities of this role are not limited to the details above.
Qualifications
Bachelor's Degree or equivalent experience.
Minimum 4+ years of experience in Application Support, Production Support, Site Reliability Engineering, DevOps, or related disciplines.
Talent Needed for Success
Hands-on experience supporting enterprise applications in complex, business-critical production environments.
Strong troubleshooting and log-analysis skills across Java applications, Linux/Unix operating systems, and distributed platforms.
Working knowledge of SQL for data analysis, production investigation, and issue resolution.
Experience with monitoring and observability tools such as Splunk, Grafana, Datadog, or similar platforms.
Experience supporting AWS-based applications and cloud services.
Familiarity with OpenShift, Kubernetes, Docker, or other container and orchestration technologies.
Exposure to messaging and event-streaming technologies such as Kafka.
Experience using ServiceNow or similar IT service management tools for Incident, Problem, and Change Management.
Understanding of SRE principles, including reliability, observability, automation, incident prevention, and continuous improvement.
Exposure to scripting or automation using Python, Shell, Bash, or a similar language.
Strong analytical, communication, ownership, and problem-solving skills.
Ability to collaborate effectively across Application Development, Infrastructure, Operations, and geographically distributed teams.
Ability to work effectively in high-pressure production environments and manage multiple priorities.
Preferred Qualifications
Experience supporting high-volume transaction-processing applications or distributed systems.
Familiarity with AutoSys or other enterprise job-scheduling platforms.
Exposure to CI/CD pipelines, DevOps practices, and automated deployment processes.
Experience supporting Kafka-based applications or event-driven architectures.
Exposure to mainframe environments or application-modernization initiatives.
Understanding of security fundamentals, including certificates, credentials, access management, and operational controls.
Experience within Financial Services, Capital Markets, FinTech, or another highly regulated industry.
The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
About Us
With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. In 2024, DTCC's subsidiaries processed securities transactions valued at U.S. $3.7 quadrillion and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $99 trillion. DTCC's Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes more than 25 billion messages annually. To learn more, please visit us at www.dtcc.com or connect with us on LinkedIn , X , YouTube , Facebook and Instagram .
DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It's the chance to make a difference at a company that's truly one of a kind.
Learn more about Clearance and Settlement by clicking here .
About the Team
Serves as a dedicated technology resource for advancing DTCC's business opportunities and providing industry thought leadership for leveraging new technology. The goal of this new department is to partner internally with IT, our business and regulatory divisions and externally with clients, regulators, and fintech vendors, to help build new platforms and business models to advance DTCC's mission to support the financial markets.
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About the role
This is a Mid Level role in the Technology field (Software engineering) at DTCC. Mid-level roles usually expect some years of relevant experience and the ability to work with limited supervision.
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Does the pay work here? (estimate)
Estimate for a wage earner: 2026 federal brackets and standard deduction (IRS), Social Security 6.2% up to $184,500, Medicare 1.45% (+0.9% above $200,000 single / $250,000 married), and a state rate you set; set your own state tax rate. It ignores credits, pre-tax deductions, local taxes and benefits. Sources: IRS: tax year 2026 inflation adjustments · SSA wage base per Federal Register notice 2025-19763.
How to prepare and behave
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The job is in Coppell, TX. Below is what the official statistics say about living and working there.
How Coppell compares. Among the 120 largest places in Texas, Coppell is #87 by population, #3 for college degrees (#1 = most), #4 for remote work (#1 = most), #112 for rent (#1 = cheapest). Its county, Dallas County, is #8 of 254 counties for average pay ($89,284).
The place in numbers
Coppell has 42,154 residents (ACS 2020–2024), about 0.1% of the population of Texas. It covers 14 square miles of land, which works out to roughly 2,922 people per square mile. The median age is 41.1, 15% older than the state median (41.1 against 35.6).
Housing
The median gross rent is $2,022 a month (rent plus utilities), 44% above the state median ($2,022 against $1,403). Over a year that is 16.6% of the median household income. US housing guidance treats housing as affordable when it takes 30% of income or less, so the typical household is under that line. The median home value is $560,500, which is 3.8 times the median household income ($146,235); a ratio under 4 usually means ownership is within reach for many households. 68.8% of households own their home, 10% above the state average (68.8% against 62.6%).
Work and pay
The Dallas-Fort Worth-Arlington, TX metropolitan area has 4,049,800 jobs in the BLS wage survey, and the median pay across all occupations is $51,440 a year, about the same as the national median ($51,440 against $50,980). The biggest occupation groups are office and administrative support (490,190 jobs, median $47,080); transportation and material moving (423,430 jobs, median $44,570); management (379,320 jobs, median $128,140). The area is most specialised in computer and mathematical (1.4 times) and management (1.3 times), where the share of workers is above the national share. The best-paying groups with at least 5,000 jobs are management ($128,140) and computer and mathematical ($121,440). In 2026M09 the unemployment rate of Dallas County was 4.2%. 72.8% of residents aged 16 and over are in the labour force. The city lies in Dallas County; its jobs, pay by industry and GDP are on the county page.
Getting around
Among workers, 61.6% drive alone, 0.1% use public transit, 0.9% walk, 31.1% work from home. 9.3% of workers commute 45 minutes or more, 45% below the state average (9.3% against 16.9%). Remote work is more common than in the state as a whole, which widens the set of employers a resident can work for without moving.
People and education
69.9% of adults aged 25 and over hold a bachelor's degree or higher, 107% above the state share (69.9% against 33.8%). 27.6% of residents were born outside the United States, 57% above the state share (27.6% against 17.6%). The poverty rate is 5.4%, 61% below the state rate (5.4% against 13.8%).
Climate
The warmest month is Aug, averaging 86°F (30.1°C), and the coolest is Jan at 44°F (6.4°C). About 921 mm (36 inches) of precipitation falls in a year; May is the wettest month (116 mm) and Jul the driest (55 mm). These values come from NASA satellite-based climatology on a grid of about 50 km, so they describe the wider area, not a weather station in the city.
Nearby cities to compare
Closest cities in this guide: Grapevine (5 miles, rent 8% lower); Carrollton (6 miles, rent 14% lower); Lewisville (6 miles, rent 17% lower); Farmers Branch (7 miles, rent 8% lower). Rent differences are against Coppell; use the Compare tab to put any two cities side by side.
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Career paths
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What is the Application Support Engineering - SRE job at DTCC?
A mid level role in technology (software engineering) listed 5 days ago. The full description is on this page and on The Muse.
Where is this job?
Coppell, TX.
How do I apply?
Use the "View this job and apply on The Muse" button. AtiveSite does not receive applications.
How much does it pay?
The listing does not publish pay, and we could not match the title to one official occupation.
What is the cost of living there?
Median rent in Coppell is $2,022 a month and median household income $146,235 (ACS 2020–2024).
How old is this listing?
It was posted on 2026-11-03 (5 days ago). Jobs older than 90 days are not shown.
Are there similar jobs?
Yes: browse software engineering jobs in Texas.
Sources and terms
Job data: The Muse public API (listing dated 2026-11-03). The job disappears from this site when it disappears from the source.
Wages and projections: BLS OEWS (May 2025) and Employment Projections 2025–35.
City and county figures: Census Bureau ACS 2020–2024, BEA, BLS QCEW and LAUS, NASA POWER climatology; distances from Census Gazetteer coordinates.
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