Claims Reporting Representative - Integon

The job

LIVE Live feed (private-sector employer) Source: The Muse public API · Data: listed 2026-11-03

Job description

Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. It's how we've become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal auto, homeowners, RV, motorcycle, small business auto insurance and more.

Job Description
About Integon

Integon is a division in Mexico of one of the largest insurance companies in the United States of America. Since 2019, it has been certified as a Great Place To Work. Integon provides support to its insurance company affiliates, offering property and casualty insurance products.

At Integon, our customer support roles are central to our operations. As a member of our team, you will be the friendly voice that our clients rely on for support and guidance. Your main focus will be ensuring that our customers feel valued and understood.

Our Benefits

Full paid during training
Nine days of Paid Time Off (PTO) in addition to regular vacations
Fully reported wages to IMSS and Infonavit
Weekly food vouchers of $328 MXN
Weekly Payment
Life and burial insurance
Internet and electricity bonus
Special discounts at establishments
Employee Referral Program
Monthly activities and celebrations

Job Description

This role is responsible for guiding the caller to the appropriate party based on their need and the relevant policy or claim and performing basic clerical duties.

Key Responsibilities:

• Establishes a connection with customers to gather and capture information, to file a first notice of loss claim

• Provides an overview of the basic claims process and information of a general nature to customers.

• Receives, screens, and routes incoming telephone calls and other electronic correspondence.

• Contacts or receives contact from customers or other claim-related third parties to obtain and/or provide necessary file information to comply with quality and process standards

• Follows established guidelines specific to each claim report or inquiry to include clear and accurate documentation

• Assist customers with scheduling auto and/or property inspections, and a rental car as needed

• Remain empathetic, and engaged during customer interactions.

• Uses online resources, system-generated prompts, and claims knowledge to assist customers, and set expectations for the next steps to resolve their claim

• High School Diploma/ GED or equivalent experience

• Call Center experience (Preferred)

• Insurance industry knowledge (Preferred)

• Ability to empathize with the customer.

• Performs routine tasks of basic complexity under general supervision.

• Computer Skills

• Good organization skills with timely follow-up skills

• Good oral and written communication skills

• Fully Bilingual (English/Spanish)

Explore around this job

Field: Finance and Insurance Sub-niche: Insurance and claims All jobs at Allstate

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About the role

This is a Mid Level role in the Finance and Insurance field (Insurance and claims) at Allstate. Mid-level roles usually expect some years of relevant experience and the ability to work with limited supervision.

We could not match this job title to one occupation in the official wage statistics, so no pay estimate is shown. Pay is not in the source listing; ask the employer for the range and compare in the 240 job niches.

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The city

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Career paths

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Banking and wealth advisory (1465) Accounting, audit and tax (413) Treasury, payments and risk (653)

Distances

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The employer

Allstate is the employer in this listing. See all its open jobs here →

Company description (from The Muse): Allstate is dedicated to helping people live the good life every day and protect what matters to them most, whether it’s their home, car, or family.

size: Large Size; industries: Financial Services, Insurance; locations on The Muse: Chicago, IL, Flexible / Remote.

It is among the 200 largest US-headquartered employers in our list, with about 55,000 employees worldwide (2024). Company page with headquarters, state economy and official links →

Official links for Allstate

• Official website of Allstate: allstate.com
• SEC EDGAR: company filings search
• Official state website: illinois.gov

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What it is like to work at a company (culture, schedules, benefits) is not in the source data, so we do not describe it. Read the description and ask the questions under "How to prepare".

Other open jobs at Allstate

Similar jobs

Same sub-niche: Insurance and claims

All Insurance and claims jobs → · All Finance and Insurance sub-niches →

FAQ

What is the Claims Reporting Representative - Integon job at Allstate?

A mid level role in finance and insurance (insurance and claims) listed 5 days ago. The full description is on this page and on The Muse.

Where is this job?

Remote / flexible (United States). A remote or flexible location is listed; confirm with the employer which states are accepted.

How do I apply?

Use the "View this job and apply on The Muse" button. AtiveSite does not receive applications.

How much does it pay?

The listing does not publish pay, and we could not match the title to one official occupation.

What is the cost of living there?

See the state or country guide for rent, income and taxes.

How old is this listing?

It was posted on 2026-11-03 (5 days ago). Jobs older than 90 days are not shown.

Are there similar jobs?

Yes: browse insurance and claims jobs in the United States.

Sources and terms

• Job data: The Muse public API (listing dated 2026-11-03). The job disappears from this site when it disappears from the source.
• Wages and projections: BLS OEWS (May 2025) and Employment Projections 2025–35.
• City and county figures: Census Bureau ACS 2020–2024, BEA, BLS QCEW and LAUS, NASA POWER climatology; distances from Census Gazetteer coordinates.

AtiveSite is not affiliated with or endorsed by The Muse, the employer or any government agency, and does not process applications. Verify every detail with the employer before acting.

Sources

• BLS OEWS (wages and employment by occupation, May 2025)
• BLS Employment Projections 2025–35
• BLS Local Area Unemployment Statistics
• BLS JOLTS
• BLS State and Metro Area Employment
• Census Bureau American Community Survey (via Census Reporter)
• BEA GDP by state and Regional Price Parities
• IRS 2026 tax adjustments
• U.S. Department of Labor, minimum wage by state
• Tax Foundation state income tax rates 2026
• USAJOBS
• USCIS
• U.S. Department of State, visas
• NASA POWER climatology
• GeoNames / Census Gazetteer (coordinates)