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Principal Software Engineer, Site Reliability (Agentforce Ops)

Salesforce · Seattle, WA · posted 9 days ago

In short: Principal Software Engineer, Site Reliability (Agentforce Ops) at Salesforce in Seattle, WA, posted 9 days ago.

By AtiveSite · Published 07/11/2026 · Updated 08/11/2026 · Every figure is linked to its source below.

Salesforceemployer
Seattle, WAlocation
Software engineeringsub-niche
9 days agoposted
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The job

LIVE Live feed (private-sector employer) Source: The Muse public API · Data: listed 2026-10-30

EmployerSalesforce
LocationSeattle, Washington
FieldTechnology › Software engineering
LevelSenior Level
Source categorySoftware Engineering
Posted2026-10-30 (9 days ago)
Work arrangementA remote or flexible location is listed
PayNot published in the source listing

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

Join an agile team with deep startup roots. We operate as a high-velocity 'startup-within-Salesforce,' following our recent acquisition. You'll be managed by the same founders and engineers who built the original company, offering the autonomy of a small team backed by the global scale and trust of Salesforce.

We have successfully moved past the "0 to 1" phase. We have a product that works, customers who love it, and the backing of Salesforce. Now, we are entering the "1 to 100" phase: scaling our architecture to handle global demand, hardening our systems for enterprise-grade resilience, and integrating deeply with the Agentforce ecosystem. This is your chance to help lead that transition.

What You'll Actually Be Doing

As a Production Support Engineer (PMTS), you will be a senior technical member of staff within our embedded reliability team. You aren't building the foundation alone-you'll work alongside a group of engineers and product owners to ensure the Agentforce Operations platform is the most reliable AI-powered engine in the industry.

This is a role for an engineer who loves the "scaling" problem. You will focus on production excellence, performance tuning, and infrastructure automation. Because you are embedded in the product organization, you'll have a seat at the table during design reviews, ensuring that as we add new agentic capabilities, they are built to scale from day one.

We want people who have a proven track record of delivering real, measurable outcomes and get excited about the prospect of getting to own and steer the direction of our technical architecture.


You're Our Person If...


Even Better If...


Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Explore around this job

Field: Technology Sub-niche: Software engineering All jobs at Salesforce Jobs in Washington Jobs in Seattle, WA Seattle city guide Washington state guide King County economy

View this job and apply on The Muse →

You apply on The Muse or on the employer's page; AtiveSite does not receive or process applications and is not affiliated with The Muse. The description above is shown as the source published it.

About the role

This is a Senior Level role in the Technology field (Software engineering) at Salesforce. Senior roles usually expect substantial experience, ownership of results and often the ability to guide others.

We could not match this job title to one occupation in the official wage statistics, so no pay estimate is shown. Pay is not in the source listing; ask the employer for the range and compare in the 240 job niches.

Does the pay work here? (estimate)

Estimate for a wage earner: 2026 federal brackets and standard deduction (IRS), Social Security 6.2% up to $184,500, Medicare 1.45% (+0.9% above $200,000 single / $250,000 married), and a state rate you set; set your own state tax rate. It ignores credits, pre-tax deductions, local taxes and benefits. Sources: IRS: tax year 2026 inflation adjustments · SSA wage base per Federal Register notice 2025-19763.

How to prepare and behave

This is editorial guidance, not information from the employer.

Know your rights as a candidate and an employee:

The city

The job is in Seattle, WA. Below is what the official statistics say about living and working there.

How Seattle compares. Among the 80 largest places in Washington, Seattle is #1 by population, #76 for homeownership (#1 = highest), #8 for college degrees (#1 = most), #8 for remote work (#1 = most). Its county, King County, is #1 of 39 counties for average pay ($132,279).

The place in numbers

Seattle has 754,195 residents (ACS 2020–2024), about 9.6% of the population of Washington. It covers 84 square miles of land, which works out to roughly 8,979 people per square mile. The median age is 35.6, 7% younger than the state median (35.6 against 38.3).

Housing

The median gross rent is $2,030 a month (rent plus utilities), 15% above the state median ($2,030 against $1,760). Over a year that is 19.7% of the median household income. US housing guidance treats housing as affordable when it takes 30% of income or less, so the typical household is under that line. The median home value is $938,600, which is 7.6 times the median household income ($123,860); a ratio above 5 usually means buying is out of reach without savings or a second income. 43.7% of households own their home, 31% below the state average (43.7% against 63.8%). A low ownership share points to a rental-heavy market with more apartments and shorter stays.

Work and pay

The Seattle-Tacoma-Bellevue, WA metropolitan area has 2,086,210 jobs in the BLS wage survey, and the median pay across all occupations is $72,610 a year, 42% above the national median ($72,610 against $50,980). The biggest occupation groups are office and administrative support (212,900 jobs, median $59,660); business and financial operations (201,160 jobs, median $101,950); computer and mathematical (194,970 jobs, median $156,000). The area is most specialised in computer and mathematical (2.8 times) and architecture and engineering (1.4 times), where the share of workers is well above the national share. The best-paying groups with at least 5,000 jobs are management ($168,110) and computer and mathematical ($156,000). In 2026M09 the unemployment rate of King County was 4.8%. 74.0% of residents aged 16 and over are in the labour force. The city lies in King County; its jobs, pay by industry and GDP are on the county page.

Getting around

Among workers, 36.6% drive alone, 11.9% use public transit, 8.1% walk, 34.8% work from home. 13.9% of workers commute 45 minutes or more, 18% below the state average (13.9% against 16.9%). Remote work is more common than in the state as a whole, which widens the set of employers a resident can work for without moving.

People and education

68.5% of adults aged 25 and over hold a bachelor's degree or higher, 73% above the state share (68.5% against 39.6%). 20.1% of residents were born outside the United States, 31% above the state share (20.1% against 15.4%). The poverty rate is 9.9%, about the same as the state rate (9.9% against 9.9%).

Climate

The warmest month is Aug, averaging 65°F (18.3°C), and the coolest is Dec at 39°F (3.8°C). About 1,230 mm (48 inches) of precipitation falls in a year; Nov is the wettest month (188 mm) and Jul the driest (19 mm). These values come from NASA satellite-based climatology on a grid of about 50 km, so they describe the wider area, not a weather station in the city.

Nearby cities to compare

Closest cities in this guide: Mercer Island (7 miles, rent 23% higher); Bainbridge Island (7 miles, rent 8% higher); Kirkland (9 miles, rent 18% higher); Bellevue (9 miles, rent 27% higher). Rent differences are against Seattle; use the Compare tab to put any two cities side by side.

Full guide to Seattle →Washington guideAll jobs in Seattle

Official links for Seattle

These links go to official sources and open in a new window. The first one is the government's or company's own site as listed in Wikidata (property "official website"); check it before relying on it.

Where to live

CITY Official statistics Source: U.S. Census Bureau, American Community Survey 2020–2024 5-year (via Census Reporter) · Data: ACS 2020–2024

Places within 50 miles (straight line) of Seattle, WA that have a guide, with what living there costs. No pay estimate is shown because the title did not match one occupation.

Sort:
Place ⇅Distance from the job city ⇅Median rent ⇅Median home value ⇅Median household income ⇅Commute 45+ min ⇅Rent as % of occupation pay ⇅Open jobs there ⇅
Seattle, WA0 mi$2,030$938,600$123,86013.9%n/aJobs
Mercer Island, WA7 mi$2,502$2,000,001$219,0698.7%n/a—
Bainbridge Island, WA7 mi$2,194$1,155,900$172,18837.2%n/a—
Kirkland, WA9 mi$2,401$1,115,400$150,41410.8%n/a—
Bellevue, WA9 mi$2,572$1,340,300$165,57611.1%n/aJobs
Shoreline, WA10 mi$1,985$811,100$112,75117.1%n/a—
Burien, WA10 mi$1,782$638,800$91,31815.5%n/a—
Kenmore, WA10 mi$1,949$920,800$139,76419.3%n/a—
Tukwila, WA10 mi$1,898$489,000$78,38114.6%n/a—
Redmond, WA12 mi$2,409$1,167,800$162,5609.8%n/aJobs
Renton, WA12 mi$1,998$672,600$100,43222.0%n/aJobs
Mountlake Terrace, WA12 mi$2,004$667,300$107,68717.8%n/a—
SeaTac, WA12 mi$1,660$519,700$81,10414.7%n/a—
Bothell, WA13 mi$2,346$925,100$140,42716.6%n/a—
Edmonds, WA13 mi$1,903$890,100$122,44916.7%n/a—
Bothell West, WA14 mi$2,511$824,900$153,44929.0%n/a—
Lynnwood, WA15 mi$1,742$686,900$77,70419.6%n/aJobs
Sammamish, WA15 mi$2,857$1,407,300$239,69018.2%n/a—
Issaquah, WA15 mi$2,590$963,000$154,66912.8%n/a—
Fairwood, WA15 mi$2,233$733,200$122,13428.0%n/a—

Career paths

We could not match this title to one occupation, so here are the other sub-niches in Technology, where your skills may carry over:

Cybersecurity (366) Data, analytics and AI (1991) Cloud, IT and infrastructure (504) Product management (412)

Distances

CITY Calculation (straight line) Source: U.S. Census Bureau Gazetteer (coordinates) · Data: 2024

How far Seattle, WA is from the 20 largest US cities, in straight-line miles (not driving distance). Click a column to sort.

Sort:
From ⇅Straight-line distance (miles) ⇅Population of that city ⇅
Seattle, WA0 mi754,195
San Francisco, CA684 mi830,235
San Jose, CA714 mi990,138
Los Angeles, CA962 mi3,857,263
Denver, CO1,024 mi718,877
San Diego, CA1,059 mi1,389,526
Phoenix, AZ1,108 mi1,642,323
Oklahoma City, OK1,524 mi697,125
Fort Worth, TX1,658 mi963,194
Dallas, TX1,681 mi1,307,930
Chicago, IL1,732 mi2,711,226
Austin, TX1,769 mi979,539
San Antonio, TX1,784 mi1,479,835
Indianapolis, IN1,869 mi885,860
Houston, TX1,888 mi2,328,253
Columbus, OH2,009 mi914,802
Charlotte, NC2,283 mi903,844
Philadelphia, PA2,374 mi1,579,706
New York, NY2,407 mi8,483,844
Jacksonville, FL2,452 mi977,670

Nearby cities with open jobs (within 120 miles)

Sort:
City ⇅Straight-line distance ⇅Open jobs ⇅
Bellevue, WA9 mi75
Redmond, WA12 mi3
Lynnwood, WA15 mi3

The employer

Salesforce is the employer in this listing. See all its open jobs here →

We do not hold headcount or revenue for this employer. Check its careers site and, if it is listed on a stock exchange, its public filings (SEC EDGAR search).

What it is like to work at a company (culture, schedules, benefits) is not in the source data, so we do not describe it. Read the description and ask the questions under "How to prepare".

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FAQ

What is the Principal Software Engineer, Site Reliability (Agentforce Ops) job at Salesforce?

A senior level role in technology (software engineering) listed 9 days ago. The full description is on this page and on The Muse.

Where is this job?

Seattle, WA. A remote or flexible location is listed; confirm with the employer which states are accepted.

How do I apply?

Use the "View this job and apply on The Muse" button. AtiveSite does not receive applications.

How much does it pay?

The listing does not publish pay, and we could not match the title to one official occupation.

What is the cost of living there?

Median rent in Seattle is $2,030 a month and median household income $123,860 (ACS 2020–2024).

How old is this listing?

It was posted on 2026-10-30 (9 days ago). Jobs older than 90 days are not shown.

Are there similar jobs?

Yes: browse software engineering jobs in Washington.

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