Operations Program Manager
Eaton · Omaha, NE · Senior Level · Program management · posted yesterday
Eaton · Houston, TX · posted 9 days ago
By AtiveSite · Published 07/11/2026 · Updated 08/11/2026 · Every figure is linked to its source below.
| Employer | Eaton |
|---|---|
| Location | Houston, Texas |
| Field | Technology › Software engineering |
| Level | Senior Level |
| Source category | Software Engineering |
| Posted | 2026-10-30 (9 days ago) |
| Work arrangement | On-site at the location listed |
| Pay | Not published in the source listing |
Eaton's Corporate Information Technology team is seeking a Senior Developer to support our ServiceNow platform. This position can be based at one of our US IT hubs including Beachwood, OH, Menomonee Falls, WI, Moon Township, PA, Raleigh, NC, or Houston, TX. Candidates must be local and commutable to these offices, as relocation assistance is not available. Minimal travel is expected (~10%).
The expected annual salary range for this role is $113000 - $165000 a year.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
What you'll do:
The Specialist - IT Senior Developer for the ServiceNow team will drive and support design, DevOps, technical strategy, and delivery of solutions for strategically aligned projects, applying best practices and pattern standards as a ServiceNow SME. Responsibilities include leading technical activities across complex business sectors, designing secure and scalable architectures, and translating functional needs into actionable results aligned with customer expectations and IT governance. The role also involves defining and presenting solutions to technology leaders and executives globally. The candidate must demonstrate strong IT process knowledge, technical acumen, and business insight, with proven ability to simplify complex technical solutions. Experience with Generative and Agentic AI is essential to enhance automation, decision-making, and intelligent service delivery within the ServiceNow ecosystem.
Key responsibilities include:
• Drives the technical delivery of solutions from initiation through development, validation, go-live and user adoption.
• Collaborate with the Architect, Functional Analyst and ensuring that Solution Architectures are in alignment with the overall strategy.
• Partnering across technical teams including Platform, FAs, and support teams to deliver business results and value through projects.
• Provide solution expertise and architecture guidance for ServiceNow applications across all sectors.
• This candidate responsible for defining the DevOps workflow and Agile for ServiceNow applications and improve efficiency and proficiency of team.
• Collaborate with the customer and architect to establish processes and advancing ServiceNow capability / usability centered on delivering solutions that balance strategic and customer driven needs.
• Provides guidance / support locally within the region and globally as required to guide and troubleshoot complex problems in a timely manner.
• Regularly communicates and reinforces status, prioritization and timing back to project, program and organizational leaders of critical success measures, issues, and mitigation strategies.
• Responsible for process, standards, governance and performance of the shared structures and technical environments.
• Has a good understanding of the technical platforms, applications, and tools currently utilized at Eaton
• Ability to drive projects with broad scope of deployment, including sector and/or region
• Drives decisions and deliverables within team
• Negotiate small to moderate scale vendor SOW
• Architect, design and lead solutions for global processes for various functional organizations
• Create development standards and promote modularization and reuse of code
• Contribute to creation of policies, standard approaches and techniques
• Be aware of industry automation trends, understand Eaton business and accordingly contribute in selecting business cases, develop prototypes and Proofs of Concept
• Out of the box thinking, to identify and work around process design
• Develop foundational capabilities for automation development and support at Eaton
• Collaborate with business and development teams to drive robust testing methodologies
• Work within operational and performance metrics to drive continuous improvement.
Qualifications:
Basic Requirements:
• Bachelor's degree from an accredited institution
• Minimum 8 years of professional experience
• Minimum 5 years of experience in design, development, implementation and administration of ServiceNow application.
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.
Preferred:
• Minimum 8 years of experience in ServiceNow development
• Experience within a multinational, matrixed organization
• Bachelor's or advanced degree in a technical discipline such as Comp Sci / Mathematics / Engineering
Skills:
• Must have knowledge in ServiceNow ITSM, Asset (HAM/SAM), Core Platform, Discovery, HRSD, SPM, CSDM, CMDB, ServiceNow scripting (Glide), ITIL, MID Servers; plus Flow Designer, IntegrationHub, ATF
• Additionally REST APIs, Oracle/SQL, Apigee, Agile/Scrum
• Strong programming and scripting experience with JDK, JSP, HTML, JavaScript
• Must have experience with REST interfaces and OAuth2/JWT security
• Build agentic workflows that orchestrate remediation using catalog items, Playbooks, Flows/Subflows, Scripted REST APIs; ensure change control and observability
• Experience in process consulting, problem definition, and design/detailing of processes
• Exposure and experience implementing ServiceNow upgrade projects
• Preferred basic knowledge of SQL
• Preparation of technical specification documents
• Lead technical solution design based on engineering and business requirements related to ServiceNow
• Hands on with ServiceNow Generative AI stack: Now Assist (ITSM/HRSD/CSM/Creator), Generative AI Controller, AI Search (incl. Sensitive Data Handler) and EVAM configuration; ability to ground outputs in KB/CSDM/CMDB data and enforce data minimization
• Experience configuring/extending Virtual Agent with GenAI (conversational catalog items, summarization, action recommendations) and retrieval augmented patterns over knowledge articles and records
• Agentic AI: design, orchestrate, and govern ServiceNow agents (OOTB and custom) for use cases like incident trend analysis, problem investigation, and next best action; implement supervisor/worker multi agent patterns and instrument telemetry, guardrails, and safe fallbacks
• AI governance and risk: register AI assets, route approvals, and manage controls in AI Governance/Control Tower; apply guardrails for identity propagation, PII handling, audit logging (SIEM), and regulatory mapping (EU AI Act, NIST AI RMF)
• Test automation with ATF (including GenAI assisted test generation); define A/B tests and success metrics for AI features (quality, deflection, MTTR, adoption)
• Experience integrating LLM endpoints via GenAI Controller/IntegrationHub (e.g., Azure OpenAI), securing secrets/proxies, and aligning with enterprise guardrails
All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates' privacy rights and data security will be protected in accordance with applicable laws.
The application window for this position is anticipated to close on 10/26/26.
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Field: Technology Sub-niche: Software engineering All jobs at Eaton Jobs in Texas Jobs in Houston, TX Houston city guide Texas state guide Harris County economy
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This is a Senior Level role in the Technology field (Software engineering) at Eaton. Senior roles usually expect substantial experience, ownership of results and often the ability to guide others.
We could not match this job title to one occupation in the official wage statistics, so no pay estimate is shown. Pay is not in the source listing; ask the employer for the range and compare in the 240 job niches.
Estimate for a wage earner: 2026 federal brackets and standard deduction (IRS), Social Security 6.2% up to $184,500, Medicare 1.45% (+0.9% above $200,000 single / $250,000 married), and a state rate you set; set your own state tax rate. It ignores credits, pre-tax deductions, local taxes and benefits. Sources: IRS: tax year 2026 inflation adjustments · SSA wage base per Federal Register notice 2025-19763.
This is editorial guidance, not information from the employer.
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The job is in Houston, TX. Below is what the official statistics say about living and working there.
How Houston compares. Among the 120 largest places in Texas, Houston is #1 by population, #114 for homeownership (#1 = highest), #88 for household income (#1 = highest), #49 for college degrees (#1 = most). Its county, Harris County, is #9 of 254 counties for average pay ($88,554).
Houston has 2,328,253 residents (ACS 2020–2024), about 7.7% of the population of Texas. It covers 641 square miles of land, which works out to roughly 3,634 people per square mile. The median age is 34.4, 3% younger than the state median (34.4 against 35.6).
The median gross rent is $1,361 a month (rent plus utilities), about the same as the state median ($1,361 against $1,403). Over a year that is 25.2% of the median household income. US housing guidance treats housing as affordable when it takes 30% of income or less, so the typical household is under that line. The median home value is $277,800, which is 4.3 times the median household income ($64,813). 42.1% of households own their home, 33% below the state average (42.1% against 62.6%). A low ownership share points to a rental-heavy market with more apartments and shorter stays.
The Houston-Pasadena-The Woodlands, TX metropolitan area has 3,289,720 jobs in the BLS wage survey, and the median pay across all occupations is $49,410 a year, 3% below the national median ($49,410 against $50,980). The biggest occupation groups are office and administrative support (379,010 jobs, median $45,850); transportation and material moving (314,010 jobs, median $43,570); food preparation and serving related (307,980 jobs, median $28,530). The area is most specialised in architecture and engineering (1.4 times) and construction and extraction (1.3 times), where the share of workers is above the national share. The best-paying groups with at least 5,000 jobs are management ($126,630) and legal ($105,240). In 2026M09 the unemployment rate of Harris County was 4.6%. 67.1% of residents aged 16 and over are in the labour force. The city lies in Harris County; its jobs, pay by industry and GDP are on the county page.
Among workers, 67.7% drive alone, 3.2% use public transit, 2.0% walk, 13.0% work from home. 15.7% of workers commute 45 minutes or more, 7% below the state average (15.7% against 16.9%).
36.6% of adults aged 25 and over hold a bachelor's degree or higher, 8% above the state share (36.6% against 33.8%). 29.3% of residents were born outside the United States, 67% above the state share (29.3% against 17.6%). The poverty rate is 19.9%, 44% above the state rate (19.9% against 13.8%).
The warmest month is Aug, averaging 84°F (29.0°C), and the coolest is Jan at 51°F (10.3°C). About 1,246 mm (49 inches) of precipitation falls in a year; Oct is the wettest month (128 mm) and Feb the driest (69 mm). These values come from NASA satellite-based climatology on a grid of about 50 km, so they describe the wider area, not a weather station in the city.
Closest cities in this guide: Pearland (16 miles, rent 37% higher); Channelview (16 miles, rent 6% lower); Pasadena (17 miles, rent 11% lower); Atascocita (18 miles, rent 36% higher). Rent differences are against Houston; use the Compare tab to put any two cities side by side.
Full guide to Houston →Texas guideAll jobs in Houston
These links go to official sources and open in a new window. The first one is the government's or company's own site as listed in Wikidata (property "official website"); check it before relying on it.
Places within 50 miles (straight line) of Houston, TX that have a guide, with what living there costs. No pay estimate is shown because the title did not match one occupation.
| Place ⇅ | Distance from the job city ⇅ | Median rent ⇅ | Median home value ⇅ | Median household income ⇅ | Commute 45+ min ⇅ | Rent as % of occupation pay ⇅ | Open jobs there ⇅ |
|---|---|---|---|---|---|---|---|
| Houston, TX | 0 mi | $1,361 | $277,800 | $64,813 | 15.7% | n/a | Jobs |
| Pearland, TX | 16 mi | $1,860 | $356,300 | $118,842 | 25.6% | n/a | — |
| Channelview, TX | 16 mi | $1,279 | $195,900 | $64,422 | 19.9% | n/a | — |
| Pasadena, TX | 17 mi | $1,213 | $209,600 | $64,927 | 17.5% | n/a | — |
| Atascocita, TX | 18 mi | $1,849 | $307,400 | $118,226 | 33.6% | n/a | Jobs |
| Deer Park, TX | 18 mi | $1,318 | $264,600 | $100,382 | 14.3% | n/a | — |
| Missouri City, TX | 18 mi | $1,931 | $311,400 | $94,390 | 20.2% | n/a | — |
| Mission Bend, TX | 18 mi | $1,747 | $233,800 | $67,282 | 24.9% | n/a | — |
| Spring, TX | 19 mi | $1,711 | $231,500 | $88,997 | 28.1% | n/a | — |
| Sugar Land, TX | 20 mi | $1,957 | $430,200 | $136,217 | 21.1% | n/a | — |
| La Porte, TX | 22 mi | $1,378 | $234,600 | $80,753 | 14.9% | n/a | — |
| Friendswood, TX | 22 mi | $1,688 | $420,100 | $126,508 | 20.6% | n/a | — |
| Baytown, TX | 25 mi | $1,307 | $197,300 | $59,910 | 16.9% | n/a | Jobs |
| League City, TX | 26 mi | $1,684 | $360,000 | $121,099 | 23.3% | n/a | — |
| The Woodlands, TX | 28 mi | $1,822 | $511,700 | $140,701 | 20.9% | n/a | — |
| Fulshear, TX | 31 mi | $1,952 | $572,700 | $187,035 | 39.7% | n/a | — |
| Rosenberg, TX | 31 mi | $1,379 | $219,100 | $65,668 | 21.9% | n/a | — |
| Conroe, TX | 38 mi | $1,393 | $309,600 | $76,206 | 20.7% | n/a | — |
| Texas City, TX | 38 mi | $1,307 | $217,300 | $68,776 | 15.6% | n/a | — |
| Galveston, TX | 49 mi | $1,298 | $326,000 | $55,631 | 11.8% | n/a | — |
We could not match this title to one occupation, so here are the other sub-niches in Technology, where your skills may carry over:
Cybersecurity (366) Data, analytics and AI (1991) Cloud, IT and infrastructure (504) Product management (412)
How far Houston, TX is from the 20 largest US cities, in straight-line miles (not driving distance). Click a column to sort.
| From ⇅ | Straight-line distance (miles) ⇅ | Population of that city ⇅ |
|---|---|---|
| Houston, TX | 0 mi | 2,328,253 |
| Austin, TX | 146 mi | 979,539 |
| San Antonio, TX | 190 mi | 1,479,835 |
| Dallas, TX | 223 mi | 1,307,930 |
| Fort Worth, TX | 237 mi | 963,194 |
| Oklahoma City, OK | 412 mi | 697,125 |
| Jacksonville, FL | 821 mi | 977,670 |
| Indianapolis, IN | 866 mi | 885,860 |
| Denver, CO | 874 mi | 718,877 |
| Charlotte, NC | 926 mi | 903,844 |
| Chicago, IL | 937 mi | 2,711,226 |
| Columbus, OH | 993 mi | 914,802 |
| Phoenix, AZ | 1,015 mi | 1,642,323 |
| San Diego, CA | 1,298 mi | 1,389,526 |
| Philadelphia, PA | 1,343 mi | 1,579,706 |
| Los Angeles, CA | 1,379 mi | 3,857,263 |
| New York, NY | 1,419 mi | 8,483,844 |
| San Jose, CA | 1,602 mi | 990,138 |
| San Francisco, CA | 1,673 mi | 830,235 |
| Seattle, WA | 1,888 mi | 754,195 |
| City ⇅ | Straight-line distance ⇅ | Open jobs ⇅ |
|---|---|---|
| Atascocita, TX | 18 mi | 2 |
| Cypress, TX | 22 mi | 1 |
| Baytown, TX | 25 mi | 3 |
| Angleton, TX | 42 mi | 1 |
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A senior level role in technology (software engineering) listed 9 days ago. The full description is on this page and on The Muse.
Houston, TX.
Use the "View this job and apply on The Muse" button. AtiveSite does not receive applications.
The listing does not publish pay, and we could not match the title to one official occupation.
Median rent in Houston is $1,361 a month and median household income $64,813 (ACS 2020–2024).
It was posted on 2026-10-30 (9 days ago). Jobs older than 90 days are not shown.
Yes: browse software engineering jobs in Texas.
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