Provide premium software support and services to Ensono mainframe clients as they relate to Mainframe IMS systems.
Position reports to Senior Manager - Mainframe Systems Programming
Key Areas of Focus for this Role
Fulfill customer service requests for mainframe z/OS customers in a timely manner as they pertain to IMS and related OEM software products.
Provide primary support for reported problems related to IMS and related OEM software products.
Provide support on 24 x 7 x 365 basis across multiple time zones.
Follow procedures for installing OEM software products efficiently and according to best practices and Ensono standards (for productivity/scalability purposes).
Provide key support for customer migration services (new customer transitions) as they pertain to IMS and related OEM software products.
Assist the assigned project manager in the migration of newly acquired customers such that all technical hurdles are addressed in a timely manner and do not impede the expected progress of the transition nor the targeted migration date.
In joint cooperation with the Disaster Recovery Services, successfully execute tasks associated with any given customer's disaster recovery plans.
Adhere to a schedule that efficiently manages resources and allows timely implementations.
Follow ITSM change control procedures
What the Ideal Candidate Brings to this Role
Required Qualifications help to assure new Associates are set up for success in their role with Ensono. To be considered for this career opportunity, it is important that you meet all Required Qualifications. Candidates that may meet some, but not all, Other Qualifications are still encouraged to apply.
Required Qualifications
Bachelor's degree required and/or equivalent work experience.
12+ years of professional experience in IMS for administration and systems programming support. CA and IBM tools for IMS a plus
Extensive experience with the following:
• Knowledge in best practices of software management, maintenance and documentation
• Configure and manage IMS in a parallel sysplex environment
• Develop innovation, strategies, processes and best practices in IMS systems programming
• Troubleshooting and solving of IMS System and database issues
• Evaluating change requests and determine impact to assigned clients
• Troubleshooting and solving production database issues
• Strong JCL skills
• Database Administration
o Knowledge of IMS database organization using access methods of VSAM and OSAM
o Full function database organization types: HSAM, HISAM, SHISAM, HDAM, HIDAM, INDEX, GSAM
o Definition and use of LOGICAL databases: HALDB (partitioned): PHDAM, PHIDAM, ILDS, PSINDEX, etc.
o Knowledge of Fast Path databases (DEDBs)
o Database Design and related utilities
o DBD source coding and DBDGEN
o PSB source coding and PSBGEN
o How databases are processed using secondary indexes (PROCSEQ=)
o Correct usage of PROCOPT= to minimize database locking
o Understanding of path calls
o Understanding of bi-directional logical relationships
o Understanding and use of Data Set Groups
Other Qualifications
Reviewing new versions of IMS for functionality, advising how they benefit the client
Vendor consultations for problems and questions
DR recovery of application objects
IMS commands related to ACB and FORMAT changes
Coding and usage of IMS reorganization utilities (including IBM, BMC, CA)
Knowledge of log archive and change accumulation utilities
Identification and resolution of performance issues
Online tracing - Usage of IMS TRACE commands and associated utilities for spot monitoring of online program/transaction activity
A solid working knowledge of SMP/E and its role in the installation process
Solid understanding of IMS database structures
Understanding of IMS connect, MFS for IMS message formatting, Compression routines, Randomizers, Assembler, exits in the install process, and IRLM in a data sharing environment
Extracting information from IMS logs
Using DBRC to monitor database activity
Why Ensono?
Ensono is a place we unleash Associates to Do Great Things - for our clients and for your career. This could mean achieving a professional goal, collaborating with your team on an innovative idea, learning a new skill, reaching a wellness milestone, or engaging in your community through volunteer programs. Whatever it means to you, we want Ensono to be the place where you can do great things.
Some of our benefits include:
• Unlimited Paid Days Off
• Three health plan options
• 401k with company match
• Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
• Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement
• Paid childbearing and paternal leave
• Education Reimbursement, Student Loan Assistance or 529 College Funding
• Sabbatical leave
• Wellness program
• Flexible work schedule
As of the date of this posting, a good faith estimate of the current pay scale for this role is $105,000 to $183,000 salary, based on a fulltime schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, includean annual bonus plan based on company and individual performanceand an equity grant under our Associate Equity Appreciation Program.
Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.
Pay transparency nondiscrimination statement/posting OFCCP's pay transparency policy can be found on OFCCP's website.
If you need accommodation at any point during the application or interview process, please let your recruiter know or email [email protected].
You apply on The Muse or on the employer's page; AtiveSite does not receive or process applications and is not affiliated with The Muse. The description above is shown as the source published it.
About the role
This is a Senior Level role in the Operations and Management field (Program management) at Ensono. Senior roles usually expect substantial experience, ownership of results and often the ability to guide others.
We could not match this job title to one occupation in the official wage statistics, so no pay estimate is shown. Pay is not in the source listing; ask the employer for the range and compare in the 240 job niches.
How to prepare and behave
This is editorial guidance, not information from the employer.
Read the whole description and match your examples to its requirements; use the same words the posting uses where they are true for you.
Research the employer before the interview: what it does, who its customers are and recent news; prepare two or three questions about the work.
Arrive early (or log in early for a video call), dress one step above the daily dress code, and test your camera and audio beforehand.
Answer with short stories: the situation, what you did and the result. Give numbers when you have them and never invent them.
Be honest about gaps; say what you did to learn and how fast you can close them.
Ask about the team, the first 90 days, how success is measured and the schedule; do not open with salary and time off.
When pay comes up, know the market range for the occupation and your lowest acceptable offer before you answer; ask for the full package in writing.
Send a short thank-you message within a day, mentioning one thing you discussed.
The listing mentions a remote or flexible location. Confirm with the employer whether remote work applies to your state: taxes, licensing and benefits can depend on where you live.
The listing is remote or has no US state we could identify. Read the country guide for pay, taxes, law and cost of living by state.
Where to live
The job city has no coordinates we can place on the map, so no housing comparison is shown. Use the 250 largest cities table to compare rent and income.
Career paths
We could not match this title to one occupation, so here are the other sub-niches in Operations and Management, where your skills may carry over:
This job has no single city we can place on the map (remote, flexible or unmatched location), so no distance table is shown. Browse all Operations and Management jobs with distances from any of the 20 largest cities.
We do not hold headcount or revenue for this employer. Check its careers site and, if it is listed on a stock exchange, its public filings (SEC EDGAR search).
What it is like to work at a company (culture, schedules, benefits) is not in the source data, so we do not describe it. Read the description and ask the questions under "How to prepare".
What is the Expert Mainframe Systems Programmer - IMS Physical job at Ensono?
A senior level role in operations and management (program management) listed 9 days ago. The full description is on this page and on The Muse.
Where is this job?
Remote / flexible (United States). A remote or flexible location is listed; confirm with the employer which states are accepted.
How do I apply?
Use the "View this job and apply on The Muse" button. AtiveSite does not receive applications.
How much does it pay?
The listing does not publish pay, and we could not match the title to one official occupation.
What is the cost of living there?
See the state or country guide for rent, income and taxes.
How old is this listing?
It was posted on 2026-10-30 (9 days ago). Jobs older than 90 days are not shown.
Are there similar jobs?
Yes: browse program management jobs in the United States.
Sources and terms
Job data: The Muse public API (listing dated 2026-10-30). The job disappears from this site when it disappears from the source.
Wages and projections: BLS OEWS (May 2025) and Employment Projections 2025–35.
City and county figures: Census Bureau ACS 2020–2024, BEA, BLS QCEW and LAUS, NASA POWER climatology; distances from Census Gazetteer coordinates.
AtiveSite is not affiliated with or endorsed by The Muse, the employer or any government agency, and does not process applications. Verify every detail with the employer before acting.