Associate Director, Product Experience Strategy, Vital US
Kyndryl · Leavenworth, WA · Mid Level · Business operations and strategy · posted yesterday
Kyndryl · Remote / flexible (United States) · posted 39 days ago
By AtiveSite · Published 07/11/2026 · Updated 08/11/2026 · Every figure is linked to its source below.
| Employer | Kyndryl |
|---|---|
| Location | Remote / flexible (United States) |
| Field | Other Roles › Other roles |
| Level | Mid Level |
| Source category | not stated |
| Posted | 2026-09-30 (39 days ago) |
| Work arrangement | A remote or flexible location is listed |
| Pay | Not published in the source listing |
Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
Responsabilidades Principales
Administrar y operar entornos IBM Z y sistema operativo z/OS.
Realizar monitoreo y seguimiento de la salud de la plataforma Mainframe.
Gestionar procesos batch, ejecución de jobs y análisis de errores en JCL.
Atender incidentes, requerimientos y cambios de infraestructura bajo procesos ITIL.
Administrar usuarios y controles básicos de seguridad mediante RACF.
Ejecutar actividades de mantenimiento, validación y soporte operativo.
Realizar análisis de capacidad, disponibilidad y desempeño de la plataforma.
Participar en actividades de continuidad, respaldo y recuperación.
Elaborar y mantener documentación técnica y procedimientos operativos.
Escalar oportunamente situaciones de alta complejidad a equipos especializados.
Requisitos Técnicos
Entre 3 y 5 años de experiencia en administración de entornos IBM Z.
Certificaciones Deseables
IBM Certified Associate System Administrator - z/OS.
IBM Z Xplore Digital Credentials.
IBM Mainframe Practitioner.
ITIL Foundation.
Competencias
Capacidad analítica y resolución de problemas.
Orientación al cliente y cumplimiento de SLA.
Trabajo bajo presión en ambientes críticos.
Comunicación efectiva.
Disciplina operativa y orientación a procesos.
Trabajo colaborativo con equipos multidisciplinarios.
Who You Are
Administrar, operar y soportar plataformas IBM Z (Mainframe), garantizando la disponibilidad, estabilidad, rendimiento y continuidad de los servicios críticos de infraestructura. Participar en la atención de incidentes, requerimientos, cambios y actividades de mantenimiento sobre entornos z/OS.
Being You
The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.
What You Can Expect
Your career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.
From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.
Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Field: Other Roles Sub-niche: Other roles All jobs at Kyndryl
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