Electrical Power Systems Engineer - Customer Support

The job

LIVE Live feed (private-sector employer) Source: The Muse public API · Data: listed 2026-09-30

Job description

Job Description Summary
The main responsibility of the power system support engineer is to work with Electric Utilities System Operators and Transmission System Operators.
The candidate will be part of an existing maintenance and support team and will provide technical expertise, guidance to customers on the GE Vernova Software solutions like AEMS Reliance. The successful candidate must demonstrate experience and skills in electricity power systems and software programming.

This role is located onsite with our customer in Wokingham. Hybrid working arrangements can be considered however, onsite presence is preferred.

Job Description

Roles and Responsibilities

• Work with customers to gather information, investigate, diagnose, and resolve complex issues.
• Provide support for incoming tickets across various power system modules of the AEMS product
• Develop fixes and products enhancement in collaboration with other GE Vernova Electrification Software experts.
• Provide maintenance of power systems application functionality, including code fixes, documentation, and user interfaces.
• Perform the regular build deployment activities, Orchestrates the deployment process and guides the application through different environments until it reaches production
• Handle out of hours 24/7 emergency support
• Facilitating the relationship between customer and 3rd party vendors.
• Travel to customer sites in the region as required.
• In-depth understanding of key business drivers; uses this understanding to accomplish own work. In-depth understanding of how work of own team integrates with other teams and contributes to the area.
• Uses some level of judgment and has ability to propose different solutions outside of set parameters but with guidance.

• Knowledge level is comparable to a bachelor's degree from an accredited university or college (or a high school diploma with relevant experience) OR
• Degree in electrical Power Systems plus track record in software development or project delivery in related field

• Strong verbal and written communication skills. Ability to make formal and informal presentation to technical and non-technical staff and customers.
• Excellent programming skills in C, C++, C#, Python or other related language.
• Knowledge or experience in any RDBMS and Linux.
• Good understanding of power systems and/or energy management systems with focus on transmission Network Applications like State Estimation, Contingency Analysis, Optimal Power Flow or Dispatcher training Simulator.

• Work and/or academic experience in the power systems area.
• Knowledge and experience with electric utility industry practices
• Strong knowledge of customer perspective and needs.
• Ability to work independently and be self-motivated.
• Demonstrates a high degree of personal and professional integrity.
• Ability to work effectively in a team environment.

Explore around this job

Field: Engineering, Construction and Energy Sub-niche: Energy and utilities All jobs at GE Vernova Pay for this occupation (BLS) All 85 open jobs for this occupation

View this job and apply on The Muse →

You apply on The Muse or on the employer's page; AtiveSite does not receive or process applications and is not affiliated with The Muse. The description above is shown as the source published it.

About the role

This is a Mid Level role in the Engineering, Construction and Energy field (Energy and utilities) at GE Vernova. Mid-level roles usually expect some years of relevant experience and the ability to work with limited supervision.

The closest occupation in the official wage statistics is Electrical engineers (a match by name, so treat it as an estimate). Nationally its median pay is $120,630 a year (BLS OEWS, May 2025), employment is projected to change by +9.9% between 2025 and 2035, and the typical entry route is: Bachelor's degree.

Pay by state and metro area for this occupation →

How to prepare and behave

This is editorial guidance, not information from the employer.

• Read the whole description and match your examples to its requirements; use the same words the posting uses where they are true for you.
• Research the employer before the interview: what it does, who its customers are and recent news; prepare two or three questions about the work.
• Arrive early (or log in early for a video call), dress one step above the daily dress code, and test your camera and audio beforehand.
• Answer with short stories: the situation, what you did and the result. Give numbers when you have them and never invent them.
• Be honest about gaps; say what you did to learn and how fast you can close them.
• Ask about the team, the first 90 days, how success is measured and the schedule; do not open with salary and time off.
• When pay comes up, know the market range for the occupation and your lowest acceptable offer before you answer; ask for the full package in writing.
• Send a short thank-you message within a day, mentioning one thing you discussed.
• The listing mentions a remote or flexible location. Confirm with the employer whether remote work applies to your state: taxes, licensing and benefits can depend on where you live.

Know your rights as a candidate and an employee:

• U.S. Equal Employment Opportunity Commission: prohibited employment practices
• U.S. Department of Labor: Wage and Hour Division
• CareerOneStop (U.S. Department of Labor): job search help, interview tips and resumes
• USA.gov: avoiding job scams

The city

The listing is remote or has no US state we could identify. Read the country guide for pay, taxes, law and cost of living by state.

Where to live

The job city has no coordinates we can place on the map, so no housing comparison is shown. Use the 250 largest cities table to compare rent and income.

Career paths

Occupations close to Electrical engineers in the official classification, with pay, outlook and whether there are open jobs for them on this site right now.

Distances

This job has no single city we can place on the map (remote, flexible or unmatched location), so no distance table is shown. Browse all Engineering, Construction and Energy jobs with distances from any of the 20 largest cities.

The employer

GE Vernova is the employer in this listing. See all its open jobs here →

It is among the 200 largest US-headquartered employers in our list, with about 70,000 employees worldwide (year not stated). Company page with headquarters, state economy and official links →

Official links for GE Vernova

• Official website of GE Vernova: gevernova.com
• SEC EDGAR: company filings search
• Official state website: mass.gov

These links go to official sources and open in a new window. The first one is the government's or company's own site as listed in Wikidata (property "official website"); check it before relying on it.

What it is like to work at a company (culture, schedules, benefits) is not in the source data, so we do not describe it. Read the description and ask the questions under "How to prepare".

Other open jobs at GE Vernova

Similar jobs

Same sub-niche: Energy and utilities

All Energy and utilities jobs → · All Engineering, Construction and Energy sub-niches →

FAQ

What is the Electrical Power Systems Engineer - Customer Support job at GE Vernova?

A mid level role in engineering, construction and energy (energy and utilities) listed 40 days ago. The full description is on this page and on The Muse.

Where is this job?

Remote / flexible (United States). A remote or flexible location is listed; confirm with the employer which states are accepted.

How do I apply?

Use the "View this job and apply on The Muse" button. AtiveSite does not receive applications.

How much does it pay?

The listing does not publish pay. For the closest occupation (Electrical engineers) the national median is $120,630 a year (BLS OEWS, May 2025).

What is the cost of living there?

See the state or country guide for rent, income and taxes.

How old is this listing?

It was posted on 2026-09-30 (40 days ago). Jobs older than 90 days are not shown.

Are there similar jobs?

Yes: browse energy and utilities jobs in the United States.

Sources and terms

• Job data: The Muse public API (listing dated 2026-09-30). The job disappears from this site when it disappears from the source.
• Wages and projections: BLS OEWS (May 2025) and Employment Projections 2025–35.
• City and county figures: Census Bureau ACS 2020–2024, BEA, BLS QCEW and LAUS, NASA POWER climatology; distances from Census Gazetteer coordinates.

AtiveSite is not affiliated with or endorsed by The Muse, the employer or any government agency, and does not process applications. Verify every detail with the employer before acting.

Sources

• BLS OEWS (wages and employment by occupation, May 2025)
• BLS Employment Projections 2025–35
• BLS Local Area Unemployment Statistics
• BLS JOLTS
• BLS State and Metro Area Employment
• Census Bureau American Community Survey (via Census Reporter)
• BEA GDP by state and Regional Price Parities
• IRS 2026 tax adjustments
• U.S. Department of Labor, minimum wage by state
• Tax Foundation state income tax rates 2026
• USAJOBS
• USCIS
• U.S. Department of State, visas
• NASA POWER climatology
• GeoNames / Census Gazetteer (coordinates)