Deduction Analyst

The job

LIVE Live feed (private-sector employer) Source: The Muse public API · Data: listed 2026-08-29

Job description

The Deduction Analyst is responsible for reviewing, researching, and resolving customer shortage and overage deduction claims in a timely and accurate manner. This role partners closely with Customer Service, Operations, Accounting, and other internal departments to gather supporting documentation, validate claims, identify root causes, and support corrective actions. The Deduction Analyst I maintains detailed claim records, updates the Deduction Management System, prepares weekly findings for management, and provides monthly summaries and trend analysis to help reduce recurring chargebacks and improve process accuracy.

Schedule: Monday through Friday from 8:00am to 5:00pm

Responsibilities

• Review current shortage/overage claims for every customer.
• Coordinate with customer service, operations and other departments to process shortage/overage claims accordingly.
• Providing customer service with the information (item, qty and price) needed to issue credit for valid shortage deductions in a timely manner.
• Work with Operations and other departments on root cause analysis of shortages/overage chargebacks including resolution implementation.
• Maintain a log of shortage/overage claims for all customers.
• Review/challenge shortage/overage claims in Deduction Management System.
• Collect supporting documents, research and present findings to management on a weekly basis.
• Ensure worklist is being reviewed in a timely manner.
• Update reviewed claims with any research or supporting backup documentation.
• Approve and deny shortage/overage deductions in Deduction Management System once reviewed with management.
• Gather supporting claim information from the various portals (Imigit, Load Proof, Manhattan SCI, JDA QA)
• Communicate any Deduction Management System errors or missing information to Accounting Department.
• Summarize shortage/overage deductions monthly and review with the department responsible for correcting the issue(s), including by site.
• Provide management with trend analysis on shortage chargebacks.
• Perform additional duties as requested.

• High school diploma or GED
• 2-3 years of relevant experience in an office environment
• Working knowledge of Microsoft Office Suite; Outlook, Excel, Word, PowerPoint, and Access. In addition, Teams, Smartsheet.
• Intermediate excel skills; pivot tables and VLOOKUP's
• Experience working with an order management software, Deduction Management System and ERP (NetSuite) system and other company systems applicable.
• Comfortable multi-tasking and prioritizing tasks without guidance
• Ability to contribute positively as part of a team, helping with various tasks as required.
• Excellent written and verbal communication skills, with the ability to collaborate effectively with internal teams and external partners.
• Strong analytical and problem-solving skills, with the ability to research claims, evaluate supporting documentation, identify root causes, and recommend solutions.
• Highly organized and detail-oriented, with the ability to manage multiple priorities, meet deadlines, and maintain accurate records.
• Sound judgment and decision-making skills, with a results-oriented approach to resolving deductions and chargebacks.
• Self-motivated team player with a strong work ethic, professionalism, and willingness to support department needs as required.
• Ability to remain professional and adaptable in a fast-paced environment.
• Some travel may be required.

• Explore our Great Place To Work® profile
• Learn more on The Muse

Explore around this job

Field: Education and Training Sub-niche: Teaching and training All jobs at Bradshaw Home Jobs in California Jobs in San Bernadino, CA California state guide

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About the role

This is a Mid Level role in the Education and Training field (Teaching and training) at Bradshaw Home. Mid-level roles usually expect some years of relevant experience and the ability to work with limited supervision.

We could not match this job title to one occupation in the official wage statistics, so no pay estimate is shown. Pay is not in the source listing; ask the employer for the range and compare in the 240 job niches.

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The city

San Bernadino, CA is not one of the cities with its own page in our guides, so here is the state: California.

The state economy in brief

California is in the West region (Pacific division) and has 39,287,376 residents (the 1st largest of the 50 states and DC by population), with a median age of 37.9. Its economy produced about $4,438,822 million in the latest four quarters (BEA), 1st among states and DC, equal to $112,983 per resident.

Jobs and the labour market

The unemployment rate was 5.1% in 2026M09, which is 49th lowest of 51 (1st is the lowest). Employers had job openings equal to 3.6% of employment, 37th highest of 51, a measure of how hard it is to hire. The median wage across all occupations is $58,240 a year ($28.00 an hour), 14% above the national median ($58,240 against $50,980).

What people do and what it pays

The occupations with the most jobs in California are Home Health and Personal Care Aides (970,150 jobs, median $34,320); Fast Food and Counter Workers (449,840 jobs, median $42,280); Retail Salespersons (376,460 jobs, median $38,440); Laborers and Freight, Stock, and Material Movers, Hand (355,500 jobs, median $44,710); Registered Nurses (338,940 jobs, median $140,270). Among occupations with at least 2,000 jobs, the best paid are Airline Pilots, Copilots, and Flight Engineers (median $353,900); Psychiatrists (median $353,500); General Internal Medicine Physicians (median $313,890). Compared with the nation, the state is most specialised in farming, fishing, and forestry (4.1 times the national share of workers) and healthcare support (1.5 times the national share of workers).

Cost of living, taxes and workplace rules

Prices are above the national average in California: the regional price parity is 110.7 against 100 for the whole country (51st lowest of 51). Median gross rent is $2,036 a month and the median household income $99,122, so a year of rent equals 24.6% of income; the median home value is $734,700. The state minimum wage is $16.90 (the higher of state and federal rates applies to most workers). State income tax on wages: Graduated, top rate 13.30%. It is not a right-to-work state, so union contracts can require fees from covered workers. It runs a state paid family and medical leave programme.

People and commuting

27.0% of residents were born abroad and 37.1% of adults hold a bachelor's degree or higher. Among workers, 65.7% drive alone, 2.9% use public transit and 17.2% work from home; 19.4% commute 45 minutes or more.

State guide: California →

Where to live

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Career paths

We could not match this title to one occupation, so here are the other sub-niches in Education and Training, where your skills may carry over:

Distances

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The employer

Bradshaw Home is the employer in this listing. See all its open jobs here →

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What it is like to work at a company (culture, schedules, benefits) is not in the source data, so we do not describe it. Read the description and ask the questions under "How to prepare".

Other open jobs at Bradshaw Home

Similar jobs

Same sub-niche: Teaching and training

All Teaching and training jobs → · All Education and Training sub-niches →

FAQ

What is the Deduction Analyst job at Bradshaw Home?

A mid level role in education and training (teaching and training) listed 71 days ago. The full description is on this page and on The Muse.

Where is this job?

San Bernadino, CA. A remote or flexible location is listed; confirm with the employer which states are accepted.

How do I apply?

Use the "View this job and apply on The Muse" button. AtiveSite does not receive applications.

How much does it pay?

The listing does not publish pay, and we could not match the title to one official occupation.

What is the cost of living there?

See the state or country guide for rent, income and taxes.

How old is this listing?

It was posted on 2026-08-29 (71 days ago). Jobs older than 90 days are not shown.

Are there similar jobs?

Yes: browse teaching and training jobs in California.

Sources and terms

• Job data: The Muse public API (listing dated 2026-08-29). The job disappears from this site when it disappears from the source.
• Wages and projections: BLS OEWS (May 2025) and Employment Projections 2025–35.
• City and county figures: Census Bureau ACS 2020–2024, BEA, BLS QCEW and LAUS, NASA POWER climatology; distances from Census Gazetteer coordinates.

AtiveSite is not affiliated with or endorsed by The Muse, the employer or any government agency, and does not process applications. Verify every detail with the employer before acting.

Sources

• BLS OEWS (wages and employment by occupation, May 2025)
• BLS Employment Projections 2025–35
• BLS Local Area Unemployment Statistics
• BLS JOLTS
• BLS State and Metro Area Employment
• Census Bureau American Community Survey (via Census Reporter)
• BEA GDP by state and Regional Price Parities
• IRS 2026 tax adjustments
• U.S. Department of Labor, minimum wage by state
• Tax Foundation state income tax rates 2026
• USAJOBS
• USCIS
• U.S. Department of State, visas
• NASA POWER climatology
• GeoNames / Census Gazetteer (coordinates)